Bridges by Epoch at Andover
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254 Lowell St., Andover, MA 01810
For more information about senior living options: (844) 490-3973
Bridges by Epoch at Andover offers a unique and supportive environment for seniors, but its pricing reflects the premium care and amenities provided. For a semi-private room, residents can expect to pay $10,335 per month, significantly higher than both the Middlesex County average of $6,395 and the broader Massachusetts state average of $5,805. Similarly, a studio room is priced at $11,000 per month, which exceeds the county's average of $5,867 and the state's average of $5,312. While these costs are considerably above local and state averages, they align with Bridges by Epoch's commitment to delivering exceptional services tailored to meet the individual needs of their residents.
| Floor plans | Bridges by Epoch at Andover | Middlesex County | Massachusetts |
|---|---|---|---|
| Semi-Private | $10,335 | $6,395 | $5,805 |
| Studio | $11,000 | $5,867 | $5,312 |
The facility is beautiful, warm, inviting, and homey. The staff are kind, caring, and highly attentive. The environment is clean, safe, and well maintained. The food is absolutely amazing. The activity program is varied, engaging, and well planned. Residents are thriving and visibly happy under the care. The campus layout is well designed, with one-floor access and a welcoming inner courtyard. The facility demonstrates expertise in dementia care with knowledgeable staff. The community is impeccable, with no odor and well-kept spaces. Families receive strong communication and feel well supported. The staff consistently go above and beyond to help residents and families. Leadership is responsive and receptive to feedback.
The staff that residents interact with are distant, robotic, and harsh. They post images of residents with Alzheimer's to social media without consent. If you want to punish your elder, look no further. Keep them home. The food quality declined after they lost the chef; day-to-day it's just okay and they don't offer alternatives as promised. Many staff don't engage with residents; activities are slow to start with long wait times, and those more confused receive less attention. The communication between departments is poor, with crossed signals and unanswered questions.Bridges by Epoch at Andover is best suited for families seeking a memory-care?forward environment that can also function for couples or individuals who may need progressive assistance. The community emphasizes a calm, home-like atmosphere, one-floor living with secure outdoor spaces, and a design that supports constant supervision and easy orientation. It is ideal for those who want highly dedicated dementia expertise, a robust activity calendar, and administrative leadership that positions care as the priority. In short, this is a practical home for residents who need steady structure, predictable routines, and a team that specializes in memory care while still delivering normal assisted-living amenities.
Those weighing alternatives should consider cost visibility and day-to-day communication dynamics. Several reviews flag pricing as a meaningful consideration, with two price tiers and inclusions that can tilt the decision depending on the resident's needs. Families seeking a facility with minimal financial complexity or with fewer memory-specific services might find other communities more straightforward. Additionally, a portion of feedback highlights gaps in cross-department communication and responsive updates, which can be pivotal for families that require immediate, clear information or prefer a more proactive outreach approach from leadership.
The strongest positives here consistently center on staff compassion, clinical competence in dementia care, and an environment that feels orderly and respectful. The building's clean appearance, thoughtful layout, and the sense of safety contribute to a sense of peace for families. The care teams are described as attentive, responsive, and genuinely invested in resident well-being, with administrators who are accessible and widely praised for their leadership. A full, engaging activity program, opportunities for outings, and a meaningful emphasis on family involvement round out the appeal, making Bridges a rare blend of clinical rigor and warm, resident-centered culture.
Yet the most persistent concerns eyes are the operational gaps: notable variability in how quickly departments communicate or follow up, occasional perceptions of impersonal or slow resident engagement, and, for some, a decline in dining quality when a chef changes. These issues are not universal, but they matter: persistent, unaddressed questions or delays can erode trust for families navigating daily care decisions. In several accounts, gifts of time and energy from staff were undermined by moments of perceived distance, and one emotional note highlighted the absence of outreach after a resident's passing. Those realities should be weighed against the ongoing demonstrations of care.
When these pros and cons are balanced, Bridges by Epoch at Andover often offsets the negatives through a real strength: a dementia-focused ecosystem that treats residents with dignity, offers continuous caregiver support, and sustains a structure that reduces confusion. Families can mitigate the communication gaps by pairing with a dedicated care coordinator, requesting proactive updates, and insisting on concrete care plans and schedules. Menu discussions, resident engagement goals, and activity calendars should be reviewed at weekly intervals to ensure responsiveness keeps pace with expectations. The campus layout - single-story neighborhoods, easy supervision, and a secure courtyard - remains a practical advantage that supports both safety and social involvement.
The bottom-line guidance is clear: Bridges by Epoch at Andover is a compelling choice for families prioritizing specialized memory care in a clean, welcoming, and well-organized environment. It suits residents who benefit from a tightly run, activity-rich setting and who value staff dedication and administrative accessibility. It is worth considering alternatives if cost transparency and flawless, rapid family communication are non-negotiables, or if a longer track record with broader non-memory-care services is desired. For families navigating memory care needs in the Andover area, Bridges offers a proven, compassionate framework that often delivers peace of mind, strong daily routines, and a sense of belonging that many communities strive for but few achieve as reliably.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Garden viewGarden views are important for seniors as they provide natural beauty and tranquility, promoting relaxation and overall well-being. Access to green spaces can also encourage outdoor activity and socialization, enhancing physical and mental health.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings. Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging." Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.Bridges by Epoch at Andover is an assisted living community located in Andover, MA. We offer a wide range of amenities and care services to ensure that our residents have a comfortable and fulfilling lifestyle.
Our community features various on-site activities to keep residents engaged and entertained. These include cooking classes, educational speakers, and devotional activities. We also provide opportunities for religious services, with Catholic, Jewish, Mormon/LDS, Protestant services offered onsite. Additionally, we have visiting chaplains and priests available for spiritual support.
At Bridges by Epoch at Andover, we understand the importance of maintaining physical health as well. Our community offers beautiful garden views and outdoor common areas for residents to enjoy nature. Indoor common areas are available for socializing or relaxing. For those needing assistance with mobility, our ground floor units are easily accessible and equipped with wheelchair accessible showers.
Our professional chef prepares delicious meals using fresh ingredients and offers a variety of dining options to accommodate different dietary needs like gluten-free, low/no sodium meals. Residents can enjoy restaurant-style dining in our well-appointed dining areas. Special dining programs are also available for those with particular dietary preferences such as vegan or vegetarian.
Medication management is provided by our experienced staff to ensure that residents receive their medications safely and on time.
Bridges by Epoch at Andover is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship as well as hospitals.
We strive to create a warm and supportive environment where seniors can thrive physically, mentally, socially, and spiritually. Contact us today to learn more about our assisted living community at Bridges by Epoch at Andover!
This section of Andover, Massachusetts, offers a convenient location with easy access to essential amenities for senior living. Within a short distance, there are multiple pharmacies such as CVS and Walgreens, providing easy access to medications and healthcare needs. A variety of dining options are also available including Shawsheen Luncheonette and Burtons Grill for enjoyable meals. For leisure activities, there are cafes like Starbucks and Panera Bread nearby as well as parks such as Ward Reservation for outdoor relaxation. In terms of healthcare, Tewksbury Hospital and Lawrence General Hospital are in close proximity along with various physician offices providing medical services. Additionally, transportation options like Lawrence Municipal Airport and Ballardvale Mbta Station offer accessibility for travel needs. Overall, this area provides a well-rounded environment with amenities to support a comfortable senior lifestyle.
Bridges by Epoch at Andover offers a unique and supportive environment for seniors, but its pricing reflects the premium care and amenities provided. For a semi-private room, residents can expect to pay $10,335 per month, significantly higher than both the Middlesex County average of $6,395 and the broader Massachusetts state average of $5,805. Similarly, a studio room is priced at $11,000 per month, which exceeds the county's average of $5,867 and the state's average of $5,312. While these costs are considerably above local and state averages, they align with Bridges by Epoch's commitment to delivering exceptional services tailored to meet the individual needs of their residents.
Bridges by Epoch at Andover is located at 254 Lowell St., Andover, MA 01810 in Middlesex County, Massachusetts
Medication management at Bridges by Epoch is designed to ensure that residents consistently receive their prescribed medications in a timely and accurate manner, which is crucial for maintaining their health and well-being. By closely monitoring dosages and schedules, trained staff can help mitigate potential complications and side effects associated with dementia or Alzheimer's disease. Incontinence care is equally important, as it addresses one of the common challenges faced by individuals with cognitive impairments. Providing dignified assistance in this area not only promotes comfort and hygiene but also reduces anxiety and frustration for both residents and their families. Together, these features create a supportive environment that enhances overall quality of life for those experiencing memory loss.
Bridges by Epoch at Andover on seniors.fyi includes 23 photos including images showing interior, floor plan, landscaping, garden, windows, bathroom, room design, flag, and more.
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Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
Decor
Living Room
Building
Architecture
Trees
Windows
Landscaping
Lighting
Garden
Floor Plan
Outdoor
Bathroom
Exterior
