Atria Marland Place

Pros

• Residents appreciate the positive and caring demeanor of the staff, highlighting their kindness and attentiveness.
• Families feel welcomed and valued, noting the friendly atmosphere and supportive environment at Atria Marland Place.
• The facility is consistently described as clean and well-maintained, contributing to a pleasant living experience.
• Many residents enjoy a variety of engaging activities that promote social interaction and well-being.
• The dining options are recognized for their quality, with some residents expressing satisfaction with the meals provided.
• The spacious apartments are well-received, offering comfort and ample room for mobility.
• Staff members are commended for their proactive approach in meeting the needs of both residents and families.
• Residents express a sense of belonging within the community, often mentioning how they feel like they are at home.

Cons

• The aides could benefit from more direction on being patient and respectful with the residents, and the head person in charge of care spent too much time in her office rather than attending to residents’ needs.
• There is a concern regarding inadequate training for staff dealing with Alzheimer's residents, as they reportedly struggle to handle anger and frustration effectively.
• The facility was noted to be an old Mill building with limited parking options, requiring residents to park across a dangerous street.
• Some residents experienced issues with air conditioning that remained unresolved during their stay, highlighting inattentiveness from staff.
• The food service was criticized for being poor, and additional paid-for services like laundry were not performed consistently.
• Despite the beautiful apartments, one resident found the overall cleanliness of the facility lacking and noted a persistent unpleasant smell throughout.
• During tours, potential residents observed very few current residents around, which raised concerns about engagement within the community.

Review

Atria Marland Place has emerged as a favorable option for many families seeking assisted living and memory care services. Residents and their loved ones consistently praise the facility’s affordability, cleanliness, and positive atmosphere. The thoughtful design of Atria Marland Place makes it feel less like a traditional care unit and more akin to an inviting community space, which enhances the overall experience for residents like the reviewer’s mother who found her comfort amidst kind staff and engaging activities. One particular highlight noted by several reviewers is the welcoming nature of both staff and other residents, creating an environment that fosters connections despite challenges inherent in memory care situations.

The staff at Atria Marland Place has received accolades across multiple reviews for their dedication and kindness. Attendants are described as caring and friendly, often taking the time to ensure residents experience fulfilling days filled with activities. Residents frequently mention how the aides check in on them regularly, facilitate participation in community events, and help with meals — all while maintaining a respectful demeanor towards each individual’s dignity. This consistent compassionate service is what many families value most about their experience at Atria; it reassures them during transitions that can otherwise be daunting.

While many reviews reflect satisfaction with various aspects of life at Atria Marland Place, some critiques do arise regarding specific operations within the care structure itself. For instance, there were mentions of inconsistent management of additional paid services like laundry and maintenance issues that needed addressing but did not always receive timely responses from staff. Similarly, some reviewers called attention to a need for improved training among staff specifically dealing with Alzheimer's residents to better navigate emotional outbursts rather than resorting to solutions like hospital transfers. There seems to be an opportunity for further enhancement if communication within departments could be streamlined more effectively.

Dining experiences appear mixed among the reviews; while some residents appreciate well-prepared meals offered three times daily, others suggest there is room for improvement regarding food quality on certain days or menu variety overall. Notably mentioned was a monthly meeting with the head chef aimed at gathering feedback from residents—a commendable initiative suggesting management's willingness to be responsive and adaptable based on resident input.

Moreover, social engagement opportunities have been positively highlighted by those who appreciate organized activities that promote community building among residents—themed gatherings such as Hawaiian festivities bring vibrancy into everyday life at Atria Marland Place. Common spaces include movie rooms and bistros generously designed to encourage interaction while allowing family members comfortable areas to spend time together during visits.

Overall, Atria Marland Place stands out as a home where meaningful human connections flourish despite inevitable challenges associated with aging or memory loss. The genuine care exhibited by employees sets a tone that resonates throughout the community—evidenced by smiles exchanged between residents and diligent support given by caregivers alike contributes greatly toward maintaining happiness amongst all who engage within its walls. Despite some areas needing enhancement—such as specialized training requirements or consistency in service delivery—it appears that both incoming new residents and current occupants find solace knowing they are part of this nurturing endeavor that aims not only to meet basic needs but also enrich lives through active participation in a thriving communal setting.

This part of Andover, Massachusetts, offers convenient access to essential amenities such as pharmacies, restaurants, and cafes within a few miles' radius. There are several healthcare facilities in the area, including physician offices and hospitals like Lawrence General Hospital for medical care needs. The proximity to transportation options like Lawrence Municipal Airport and Ballardvale Mbta Station provides easy travel opportunities. Additionally, there are places of worship for spiritual needs and entertainment options such as AMC Bar Methuen for leisure activities. Overall, this area provides a well-rounded environment with everything seniors may need for comfortable living.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.2 miles)
• Packard Pharmacy (2.4 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.4 miles)

Restaurants

• Shawsheen Luncheonette (0.7 miles)
• Burtons Grill (1.2 miles)
• Cows Rock Ice Cream (2.3 miles)
• Jaime's Restaurant (2.9 miles)
• McDonald's (3 miles)
• Mad Maggie's Ice Cream (3.9 miles)
• Casa Blanca Mexican Restaurant (4 miles)

Cafes

• Panera Bread (1.4 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Heav'nly Donuts (3 miles)
• Aroma Joe's (5 miles)
• Perfecto's Caffe (5.7 miles)
• Heav'nly Donuts (5.9 miles)

Parks

• Ward Reservation (2.2 miles)

Physicians

• Dr Josef And Dr Michael Gendlerman's Office (2.8 miles)
• SMG New England Cardiology of Lawrence (3 miles)
• Northeast Urologic Surgery PC (3.2 miles)
• Pleasant Valley Internists PC (4.5 miles)
• Dana Farber Cancer Institute (4.6 miles)
• Vascular and Vein Associates (5.9 miles)
• Massachusetts Eye Associates (6.7 miles)

Hospitals

• Lawrence General Hospital (3.3 miles)
• Tewksbury Hospital (5.3 miles)
• Whittier Rehabilitation Hospital (7 miles)
• Merrimack Valley Hospital (8.8 miles)
• Whittier Pavilion (8.9 miles)

Transportation

• Lawrence Municipal Airport (LWM) (3.7 miles)
• Ballardvale Mbta Station (8.1 miles)

Places of Worship

• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (4.9 miles)

Theaters

• 2660 Amc Bar Methuen 2 (5.7 miles)