Academy Manor in Andover, MA

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  • Interior

    A cozy hospital room with a patient bed, table, and chairs by the window.
  • Outdoors

    A moment captured in the beauty of autumn, featuring a person in a wheelchair surrounded by vibrant fall colors and flags.
  • Decor

    A cozy dining room with neatly arranged tables and chairs.
  • Building

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    A view of a parking lot surrounded by trees in autumn foliage under a partly cloudy sky.
  • Entrance

    A welcoming lobby with a round table adorned with pink flowers in a vase.
  • Nature

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  • Hallway

    A well-lit hallway with carpeted flooring and decorated walls.
  • Wheelchair

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Academy Manor in Andover, MA

89 Morton Street, Andover, MA 01810

For more information about senior living options: (844) 490-3973

3.5 from 81 reviews
5 stars
40
4 stars
14
3 stars
2
2 stars
0
1 stars
25

Memory Care Skilled Nursing Facility

Academy Manor Costs & Pricing

Academy Manor's pricing reflects its premium care offerings, with monthly costs for semi-private rooms standing at $8,160 and private rooms at $9,390. These rates are notably higher than the averages seen both in Middlesex County and across Massachusetts, where semi-private accommodation is approximately $6,395 and private rooms are around $6,090. While Academy Manor's costs may be elevated compared to regional benchmarks, they likely correspond to the high standards of service and amenities provided, ensuring residents receive exceptional care in a supportive environment.

Floor plansAcademy ManorMiddlesex CountyMassachusetts
Semi-Private$8,160$6,395$5,805
Private$9,390$6,607$6,090

Overall Review of Academy Manor

Pros

  • pro The nursing staff took great care of Elaine in her last days, with special thanks to Cecelia, Farrah, Kelly and Esther.
  • pro The nurses and physiotherapists were very patient, and the staff did their best to ease their loved ones' anxiety and keep them calm.
  • pro The staff were welcoming and accommodating; the accommodations and common areas are decent.
  • pro The staff are friendly and caring; Academy Manor is a place families can trust with their loved ones.
  • pro Academy Manor has been described as providing excellent, professional care with a friendly, attentive staff; the environment is clean and organized.
  • pro Families report that residents are happy, well cared for, and able to participate in a variety of activities.
  • pro The automated entry system is smooth, and staff interactions are courteous and professional.
  • pro The staff are extremely caring and go above and beyond to support residents and their families.

Cons

  • pro This place is irresponsible; mom was hit by a patient, lost consciousness for almost a month, and there was no explanation or report.
  • pro This place should be shut down due to neglect and lack of accountability.
  • pro The staff are rude and neglect patients, failing to provide timely care.
  • pro The care here is horrific, with residents left waiting for help and CNAs walking by.
  • pro The facility is severely understaffed, contributing to poor care and unsafe conditions.
  • pro Absolutely horrific care led to open wounds and preventable hospitalizations.
  • pro The social worker is useless, and communication is unresponsive.
  • pro Medications are mishandled (wrong doses and delayed delivery).
  • pro Rooms smell very bad, and there was mold in the closet.
  • pro Don't send your loved ones there.

Review

Academy Manor in Andover is best suited for families seeking a memory-care or short- to mid-term rehabilitation setting where steady heart and hands-on engagement from staff anchors daily life. The ideal resident is someone who benefits from a structured routine, small-unit feel, and regular interaction with nurses, aides, and therapists who can tailor care to dementia or post-hospital recovery. It is a practical fit for families who value a home-like environment, accessible activity programming, and visible staff involvement in daily well-being. Those needing constant, high-acuity medical oversight or flawless, uninterrupted communication should consider alternatives - where medical intensity and reliability are nonnegotiable.

On the positive side, a clear throughline in reviews is the quality of relationships between residents and the caregiving team. The nursing and therapy staff are repeatedly described as patient, capable, and genuinely caring, with many families citing meaningful progress in rehab and meaningful engagement for memory-care residents. The facility is spoken of as clean and comfortable, with rooms that feel more residential than institutional. Admissions and social-services staff are often highlighted as helpful guides during transitions, and activity programs are frequently praised for keeping residents socially connected and mentally engaged. For families prioritizing warmth, responsiveness, and a sense that staff treat loved ones like people with individual histories, Academy Manor can feel like a refuge.

Yet the picture is far from uniform. A sizable portion of feedback centers on serious safety and care-consistency concerns. Reports of delayed call-light responses, missed patient needs, and even hospital transfers tied to care gaps recur across testimonies. Under-staffing, shift-to-shift variability, and inconsistent communication between frontline staff and families are recurring themes that erode trust. Some families recount troubling incidents that raise questions about wound care, pain management, and attentiveness in critical moments. The breadth and intensity of these concerns - notably in certain units - pushes prospective residents and their families to scrutinize staffing practices and oversight with heightened skepticism.

How the positives offset the negatives depends on risk tolerance, unit selection, and diligence in oversight. For families who can verify consistent staffing, insist on direct, timely channels of communication with unit leadership, and visit regularly, the favorable aspects - reliable rehab services, compassionate nursing care, and activities that foster a sense of community - often outweigh the risks. The memory-care environment in particular can deliver meaningful daily structure and social connections, which are essential for many residents. However, the more troubling allegations about neglect, inconsistent monitoring, and inconsistent responses are not trivial. They underscore the need for careful due diligence, including asking pointed questions about staffing patterns, incident reporting, and the facility's plan to protect and inform families during care events.

Practical guidance for families considering Academy Manor is straightforward. Demand a candid tour of the memory-care and rehab floors, with attention paid to how staff engage during routine tasks and activities. Ask for current staff-to-resident ratios by shift, and request real-time examples of response times to call lights. Review the most recent state inspection reports and any open complaints, and seek direct contact information for a unit manager or social services lead to understand how transitions to and from the hospital are handled. Verify the breadth and accessibility of therapy services, the dietary program's consistency with resident preferences, and the frequency and quality of family updates. These steps illuminate whether the community's strengths align with a family's priorities and tolerance for risk.

In sum, Academy Manor can be a solid choice for families prioritizing warmth, active rehab, and dementia-focused programming, especially when a resident benefits from personal attention and a rich activities calendar. The decision hinges on whether concerns about staffing consistency and timely responsiveness can be adequately mitigated through proactive oversight and firm expectations. If medical acuity, unambiguous safety, and reliable, immediate assistance are paramount, alternatives may offer greater peace of mind. For families who can pair careful evaluation with engaged, ongoing involvement, Academy Manor presents a viable, even favorable, option in the Andover area.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • General store General storeGeneral stores are important for seniors because they provide a convenient one-stop shop for everyday essentials such as groceries, toiletries, and household items. They offer a sense of community and familiarity, making it easier for seniors to access the products they need without having to travel far. Additionally, general stores often have friendly staff who can assist seniors with their shopping needs, making the experience more enjoyable and stress-free.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (21 miles away) Gen Edw L Logan International (21 miles away)
  • Manchester (25 miles away) Manchester (25 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Psychiatric care Psychiatric carePsychiatric care is important for seniors as they may experience mental health issues such as depression, anxiety, or dementia. Proper diagnosis and treatment can improve quality of life, cognitive function, and overall well-being in older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Academy Manor is a skilled nursing facility located in Andover, MA, offering a range of care services for seniors. Our community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with healthcare providers and medication management to ensure the well-being of our residents.

At Academy Manor, we prioritize the comfort and convenience of our residents. Our amenities include a beauty salon for pampering, cable or satellite TV for entertainment, and a computer center for staying connected. Our fully furnished units provide a cozy living environment, while our outdoor spaces and garden offer opportunities to enjoy nature.

To meet various needs and preferences, we offer special dietary restrictions for dining. Our dining room serves delicious meals prepared by our experienced staff. Additionally, we have housekeeping services to maintain cleanliness within the community.

We understand the importance of engaging activities for the overall well-being of our residents. That's why we have scheduled daily activities to keep them entertained and active. Whether it's socializing in one of our party spaces or relaxing in private quarters with Wi-Fi/high-speed internet access, there is something for everyone at Academy Manor.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals in Andover, our community offers convenience and accessibility to essential amenities outside our premises.

Whether someone requires long-term care or short-term respite stays are needed during recovery from an illness or surgery, Academy Manor provides quality care and support tailored to individual needs.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (3.1 miles)
  • Packard Pharmacy (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4.3 miles)

Cafes

  • Starbucks (1 miles)
  • Panera Bread (1.4 miles)
  • Starbucks (2.4 miles)
  • Heav'nly Donuts (3.4 miles)
  • Perfecto's Caffe (5.8 miles)
  • Aroma Joe's (5.8 miles)
  • Duffy's Diner (6.3 miles)

Parks

  • Ward Reservation (1.2 miles)

Restaurants

  • Burtons Grill (1.4 miles)
  • Shawsheen Luncheonette (1.6 miles)
  • Cows Rock Ice Cream (2.1 miles)
  • McDonald's (3.1 miles)
  • Jaime's Restaurant (3.2 miles)
  • Hopothecary Ales (4.1 miles)
  • Mad Maggie's Ice Cream (4.2 miles)

Physicians

  • Dr Josef And Dr Michael Gendlerman's Office (3.4 miles)
  • Northeast Urologic Surgery PC (3.5 miles)
  • SMG New England Cardiology of Lawrence (3.7 miles)
  • Pleasant Valley Internists PC (5.3 miles)
  • Dana Farber Cancer Institute (5.7 miles)
  • Vascular and Vein Associates (6.3 miles)
  • Massachusetts Eye Associates (7.4 miles)

Hospitals

  • Lawrence General Hospital (3.9 miles)
  • Tewksbury Hospital (5.6 miles)
  • Whittier Rehabilitation Hospital (7.4 miles)
  • Merrimack Valley Hospital (8.7 miles)
  • Whittier Pavilion (9 miles)

Transportation

  • Lawrence Municipal Airport (LWM) (4 miles)
  • Ballardvale Mbta Station (7.8 miles)

Places of Worship

  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (5.9 miles)
  • Danvers Church Of The Nazarene (8.9 miles)

Theaters

  • 2660 Amc Bar Methuen 2 (6.3 miles)

Frequently Asked Questions

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