Academy Manor

Pros

• The whole staff on the memory care unit is very helpful and respectful towards residents.
• Residents' rooms are neat and clean, with no skin issues observed.
• Updates were regularly sent to families during COVID waves, showing the staff's dedication and care.
• The activity programs at Academy Manor are loved by a resident who attends all of them.
• The staff at Academy Manor is described as excellent and extremely caring.
• The rooms and day areas are clean and well-maintained.
• The food at Academy Manor is praised as being good.
• Academy Manor plans plenty of activities for residents, ensuring they have a fulfilling experience.
• The facility has a beautiful patio that can be enjoyed when the weather permits.
• Some good people work at the facility, although they may be afraid to speak up about issues.
• It is important to mention that these statements are taken from reviews provided by individuals and do not reflect the personal experiences or opinions of the user inquiring about them.

Cons

• The care here is awful, with residents being ignored and staff members who don't understand English being hired.
• Don't think about it. The person had to wait for hours in urine, and complaints were ineffective.
• One time when the person's mother had an allergic reaction, nobody noticed, indicating a lack of attentive staff.
• The person mentioned finding mold in the closet of their mother's room, which was not good.
• There is a shortage of staff to meet the needs of residents at Academy Manor.

Review

Academy Manor, a memory care facility, has received mixed reviews from families and residents. One individual expressed satisfaction with their mother's care at the facility over the past eight years. They praised the helpful and respectful staff who provided regular updates during the COVID-19 pandemic. The cleanliness of the rooms and the well-being of their mother were also highlighted.

However, another person had a drastically different experience, describing the care at Academy Manor as awful. They observed residents seeking assistance being ignored by the CNAs, who often did not understand English. This individual believes that the state should investigate the hiring practices of the facility to ensure better quality care.

On a more positive note, another resident shared their positive experiences at Academy Manor. They mentioned enjoying various activity programs and commended the staff for their excellence. The food was satisfactory to this resident, and they feel comfortable recommending Academy Manor to others.

Similarly, a spouse expressed initial sadness about placing their wife in a nursing home due to advanced Alzheimer's disease but quickly felt reassured by Academy Manor's caring staff and clean facilities. The presence of activities and a beautiful patio were appreciated along with good quality food.

In contrast, one reviewer had an extremely negative experience with neglectful care at Academy Manor. They described waiting for hours in soiled conditions without proper assistance from staff members who claimed there was not enough personnel available. Despite attempts to complain, no resolution was achieved.

Another family member found Academy Manor nice and spacious but expensive. Although they acknowledged that there were not many staff members available to meet their loved one's needs, they believed that overall they were treated well. However, an incident involving mold in their family member's room raised concerns about cleanliness.

A potential visitor had a positive impression of Academy Manor during their tour. They found the environment homey and non-institutional for individuals within that age range. The setup of the bedrooms impressed them as it resembled regular bedrooms rather than clinical spaces. The staff's knowledge and understanding of Alzheimer's care were appreciated, along with smaller private dining areas provided for those who may feel overwhelmed by larger groups. Cleanliness and a variety of activities were also mentioned as positive aspects.

In summary, Academy Manor has received both praise and criticism in these reviews. While some individuals have had positive experiences with caring staff members, clean facilities, and enjoyable activities, others have encountered issues such as neglectful care, language barriers among staff, and concerns about cleanliness. It is important for potential residents and their families to thoroughly evaluate the facility to ensure it meets their specific needs and expectations.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (3.1 miles)
• Packard Pharmacy (3.3 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.3 miles)

Cafes

• Starbucks (1 miles)
• Panera Bread (1.4 miles)
• Starbucks (2.4 miles)
• Heav'nly Donuts (3.4 miles)
• Perfecto's Caffe (5.8 miles)
• Aroma Joe's (5.8 miles)
• Duffy's Diner (6.3 miles)

Parks

• Ward Reservation (1.2 miles)

Restaurants

• Burtons Grill (1.4 miles)
• Shawsheen Luncheonette (1.6 miles)
• Cows Rock Ice Cream (2.1 miles)
• McDonald's (3.1 miles)
• Jaime's Restaurant (3.2 miles)
• Hopothecary Ales (4.1 miles)
• Mad Maggie's Ice Cream (4.2 miles)

Physicians

• Dr Josef And Dr Michael Gendlerman's Office (3.4 miles)
• Northeast Urologic Surgery PC (3.5 miles)
• SMG New England Cardiology of Lawrence (3.7 miles)
• Pleasant Valley Internists PC (5.3 miles)
• Dana Farber Cancer Institute (5.7 miles)
• Vascular and Vein Associates (6.3 miles)
• Massachusetts Eye Associates (7.4 miles)

Hospitals

• Lawrence General Hospital (3.9 miles)
• Tewksbury Hospital (5.6 miles)
• Whittier Rehabilitation Hospital (7.4 miles)
• Merrimack Valley Hospital (8.7 miles)
• Whittier Pavilion (9 miles)

Transportation

• Lawrence Municipal Airport (LWM) (4 miles)
• Ballardvale Mbta Station (7.8 miles)

Places of Worship

• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (5.9 miles)
• Danvers Church Of The Nazarene (8.9 miles)

Theaters

• 2660 Amc Bar Methuen 2 (6.3 miles)