Academy Manor in Andover, MA

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Academy Manor in Andover, MA

Information last verified:

89 Morton Street, Andover, MA 01810

For more information about senior living options: (844) 490-3973

3.5 from 82 reviews
5 stars
40
4 stars
14
3 stars
2
2 stars
0
1 stars
26

Academy Manor Costs & Pricing

Academy Manor's pricing reflects its premium care offerings, with monthly costs for semi-private rooms standing at $8,160 and private rooms at $9,390. These rates are notably higher than the averages seen both in Middlesex County and across Massachusetts, where semi-private accommodation is approximately $6,395 and private rooms are around $6,090. While Academy Manor's costs may be elevated compared to regional benchmarks, they likely correspond to the high standards of service and amenities provided, ensuring residents receive exceptional care in a supportive environment.

Floor plansAcademy ManorMiddlesex CountyMassachusetts
Semi-Private$8,160$6,395$5,805
Private$9,390$6,607$6,090

Overall Review of Academy Manor

Pros

  • pro The nursing staff at A2 took great care of a mom in her last days.
  • pro The staff were described as very nice.
  • pro The nurses and physiotherapists were very patient.
  • pro The facility and all support staff have been excellent.
  • pro The mom is happy at Academy Manor.
  • pro The automated entry system was smooth and staff were courteous and professional.
  • pro The staff at Academy Manor are friendly and caring and are trusted with loved ones.
  • pro Academy Manor was described as one of the best rehab facilities.

Cons

  • pro The facility has horrible communication.
  • pro The place is irresponsible and should be shut down due to lack of explanations and reporting after incidents.
  • pro Staff failed to protect residents, and the incident could have been prevented with more awareness.
  • pro Under-staffing contributes to rooms smelling very bad.
  • pro The food needs improvement.
  • pro A nurse failed to respond to a call for help for an hour.
  • pro Absolutely horrific care and neglect led to hospitalizations; the facility should be shut down.
  • pro Aides ignored call lights and medications were delayed; the facility is not fit for even an animal.
  • pro The social worker is useless.

Review

Academy Manor in Andover, MA is best suited for families pursuing memory-care placement or short-term rehabilitation where the primary value is tangible, hands-on staff care, a home-like environment, and an active program of daily activities. It works well for residents who respond positively to patient-facing staff, appreciate accessible social services, and want a facility that feels personable and neighborhood-like rather than clinical or corporate. Those whose decision hinges on ironclad, consistently flawless safety and communications processes may want to consider alternatives. The plain truth is that while many families praise the warmth and competence of frontline caregivers, others have encountered seriously troubling gaps in safety, communication, and accountability that can alter the calculus of risk and peace of mind.

On the strength side, there is no shortage of warmth and competence among the nursing and rehab teams in many units. Several reviews highlight nurses and aides who are patient, compassionate, and dedicated, with particular gratitude directed toward memory-care staff who manage dementia with empathy. Families touched by post-acute rehab report meaningful improvements and a sense that residents are treated with respect and dignity. The memory-care units receive consistent praise for staff who engage residents in meaningful activities and maintain a clean, organized environment. The facility also earns points for flexibility and comfort: rooms that feel like a real home, spaces that invite social interaction, and the ability for families to bring cherished personal items to ease the transition. In multiple accounts, the administrative side, social services, admissions staff, and program coordinators, helps families navigate transitions with patience and clarity, which matters a great deal when time is tight and emotions are high.

Yet the positive picture is not uniform. A substantial thread of reviews describes serious, even alarming shortcomings in safety and communication. Instances are recounted of patients being injured by other residents, calls for help left unanswered for extended periods, and frustrating delays in medication retrieval. Several families report abrupt or opaque hospital transfers without timely family notification, and allegations surface about the inconsistency of responses from staff and management. Some residents are described as enduring neglected wounds or being kept on suboptimal diets, while others recall hostile attitudes or indifferent treatment from certain staff members. The breadth of experiences in the reviews makes it clear that understaffing, turnover, and variable staff engagement are factors that color the quality of care on different days and in different units.

Because those mixed realities exist, the strongest way to weigh Academy Manor is to measure how its proven strengths can offset its risks. For families prioritizing engaging rehab and memory-care programming delivered by genuinely caring frontline teams, the offset is meaningful: dedicated nurses, aides, and therapists who can drive improvement and offer reassurance in tough moments can compensate for occasional gaps in coverage. The intimate, homey feel and the ability to customize personal spaces, and to participate in a broad menu of activities, create a sense of safety and belonging that is precious for many residents, especially those new to care settings. When staff connectivity is high and family communication is steady, the institution’s downsides become less burdensome for daily living and progress toward goals. The challenge is that when the staffing picture worsens or communication falters, the same strengths cannot shield families from the consequences felt by vulnerable residents.

For families navigating a decision, practical steps can reduce risk and sharpen judgment. Before admission, seek a candid, written explanation of who oversees care on each shift, and request a measurable staffing plan that clearly shows nurse-to-resident ratios during peak hours. Inspect the unit most relevant to the prospective resident, especially memory-care and rehab floors, and observe how aides interact with residents, how call lights are prioritized, and whether meals arrive promptly with appropriate portions and condiments. Ask to review recent incident reports and the process for notifying families of changes in health status or transfers to hospitals. Request direct contact with the unit manager or director of nursing to discuss expectations, discharge planning, and the facility’s approach to respecting residents’ daily routines. Finally, verify that the admission process can be streamlined without sacrificing essential information, and consider arranging a trial stay if possible to experience firsthand how staff handle urgent needs, medication management, and daily activities.

In the end, Academy Manor presents a nuanced option. It delivers commendable warmth, strong rehab outcomes, and a memory-care environment that many families find comforting and effective. Those strengths are real and meaningful, and for many residents they translate into improved quality of life and a sense of belonging. However, the facility’s darker chapters, documented inconsistencies in communication, reports of neglect or delayed care, and serious safety incidents, cannot be ignored. If a family’s tolerance for risk is high and the emphasis is on highly engaged staff and a comforting setting, Academy Manor can be a good fit with careful oversight. If safety, predictable responsiveness, and transparent, proactive family updates are non-negotiable, pursuing alternatives with demonstrably stronger safety records is prudent. The right choice hinges on a clear-eyed assessment of how much weight is given to the proven strengths versus the serious cautions, and on the diligence put into verifying ongoing staffing, communication, and care standards before committing a loved one to care there.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • General store General storeGeneral stores are important for seniors because they provide a convenient one-stop shop for everyday essentials such as groceries, toiletries, and household items. They offer a sense of community and familiarity, making it easier for seniors to access the products they need without having to travel far. Additionally, general stores often have friendly staff who can assist seniors with their shopping needs, making the experience more enjoyable and stress-free.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (21 miles away) Gen Edw L Logan International (21 miles away)
  • Manchester (25 miles away) Manchester (25 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Psychiatric care Psychiatric carePsychiatric care is important for seniors as they may experience mental health issues such as depression, anxiety, or dementia. Proper diagnosis and treatment can improve quality of life, cognitive function, and overall well-being in older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Academy Manor is a skilled nursing facility located in Andover, MA, offering a range of care services for seniors. Our community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with healthcare providers and medication management to ensure the well-being of our residents.

At Academy Manor, we prioritize the comfort and convenience of our residents. Our amenities include a beauty salon for pampering, cable or satellite TV for entertainment, and a computer center for staying connected. Our fully furnished units provide a cozy living environment, while our outdoor spaces and garden offer opportunities to enjoy nature.

To meet various needs and preferences, we offer special dietary restrictions for dining. Our dining room serves delicious meals prepared by our experienced staff. Additionally, we have housekeeping services to maintain cleanliness within the community.

We understand the importance of engaging activities for the overall well-being of our residents. That's why we have scheduled daily activities to keep them entertained and active. Whether it's socializing in one of our party spaces or relaxing in private quarters with Wi-Fi/high-speed internet access, there is something for everyone at Academy Manor.

Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals in Andover, our community offers convenience and accessibility to essential amenities outside our premises.

Whether someone requires long-term care or short-term respite stays are needed during recovery from an illness or surgery, Academy Manor provides quality care and support tailored to individual needs.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (3.1 miles)
  • Packard Pharmacy (3.3 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4.3 miles)

Cafes

  • Starbucks (1 miles)
  • Panera Bread (1.4 miles)
  • Starbucks (2.4 miles)
  • Heav'nly Donuts (3.4 miles)
  • Perfecto's Caffe (5.8 miles)
  • Aroma Joe's (5.8 miles)
  • Duffy's Diner (6.3 miles)

Parks

  • Ward Reservation (1.2 miles)

Restaurants

  • Burtons Grill (1.4 miles)
  • Shawsheen Luncheonette (1.6 miles)
  • Cows Rock Ice Cream (2.1 miles)
  • McDonald's (3.1 miles)
  • Jaime's Restaurant (3.2 miles)
  • Hopothecary Ales (4.1 miles)
  • Mad Maggie's Ice Cream (4.2 miles)

Physicians

  • Dr Josef And Dr Michael Gendlerman's Office (3.4 miles)
  • Northeast Urologic Surgery PC (3.5 miles)
  • SMG New England Cardiology of Lawrence (3.7 miles)
  • Pleasant Valley Internists PC (5.3 miles)
  • Dana Farber Cancer Institute (5.7 miles)
  • Vascular and Vein Associates (6.3 miles)
  • Massachusetts Eye Associates (7.4 miles)

Hospitals

  • Lawrence General Hospital (3.9 miles)
  • Tewksbury Hospital (5.6 miles)
  • Whittier Rehabilitation Hospital (7.4 miles)
  • Merrimack Valley Hospital (8.7 miles)
  • Whittier Pavilion (9 miles)

Transportation

  • Lawrence Municipal Airport (LWM) (4 miles)
  • Ballardvale Mbta Station (7.8 miles)

Places of Worship

  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (5.9 miles)
  • Danvers Church Of The Nazarene (8.9 miles)

Theaters

  • 2660 Amc Bar Methuen 2 (6.3 miles)

Frequently Asked Questions

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