Academy Manor in Andover, MA
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89 Morton Street, Andover, MA 01810
For more information about senior living options: (844) 490-3973
Academy Manor's pricing reflects its premium care offerings, with monthly costs for semi-private rooms standing at $8,160 and private rooms at $9,390. These rates are notably higher than the averages seen both in Middlesex County and across Massachusetts, where semi-private accommodation is approximately $6,395 and private rooms are around $6,090. While Academy Manor's costs may be elevated compared to regional benchmarks, they likely correspond to the high standards of service and amenities provided, ensuring residents receive exceptional care in a supportive environment.
| Floor plans | Academy Manor | Middlesex County | Massachusetts |
|---|---|---|---|
| Semi-Private | $8,160 | $6,395 | $5,805 |
| Private | $9,390 | $6,607 | $6,090 |
Academy Manor in Andover, MA is best suited for families pursuing memory-care placement or short-term rehabilitation where the primary value is tangible, hands-on staff care, a home-like environment, and an active program of daily activities. It works well for residents who respond positively to patient-facing staff, appreciate accessible social services, and want a facility that feels personable and neighborhood-like rather than clinical or corporate. Those whose decision hinges on ironclad, consistently flawless safety and communications processes may want to consider alternatives. The plain truth is that while many families praise the warmth and competence of frontline caregivers, others have encountered seriously troubling gaps in safety, communication, and accountability that can alter the calculus of risk and peace of mind.
On the strength side, there is no shortage of warmth and competence among the nursing and rehab teams in many units. Several reviews highlight nurses and aides who are patient, compassionate, and dedicated, with particular gratitude directed toward memory-care staff who manage dementia with empathy. Families touched by post-acute rehab report meaningful improvements and a sense that residents are treated with respect and dignity. The memory-care units receive consistent praise for staff who engage residents in meaningful activities and maintain a clean, organized environment. The facility also earns points for flexibility and comfort: rooms that feel like a real home, spaces that invite social interaction, and the ability for families to bring cherished personal items to ease the transition. In multiple accounts, the administrative side, social services, admissions staff, and program coordinators, helps families navigate transitions with patience and clarity, which matters a great deal when time is tight and emotions are high.
Yet the positive picture is not uniform. A substantial thread of reviews describes serious, even alarming shortcomings in safety and communication. Instances are recounted of patients being injured by other residents, calls for help left unanswered for extended periods, and frustrating delays in medication retrieval. Several families report abrupt or opaque hospital transfers without timely family notification, and allegations surface about the inconsistency of responses from staff and management. Some residents are described as enduring neglected wounds or being kept on suboptimal diets, while others recall hostile attitudes or indifferent treatment from certain staff members. The breadth of experiences in the reviews makes it clear that understaffing, turnover, and variable staff engagement are factors that color the quality of care on different days and in different units.
Because those mixed realities exist, the strongest way to weigh Academy Manor is to measure how its proven strengths can offset its risks. For families prioritizing engaging rehab and memory-care programming delivered by genuinely caring frontline teams, the offset is meaningful: dedicated nurses, aides, and therapists who can drive improvement and offer reassurance in tough moments can compensate for occasional gaps in coverage. The intimate, homey feel and the ability to customize personal spaces, and to participate in a broad menu of activities, create a sense of safety and belonging that is precious for many residents, especially those new to care settings. When staff connectivity is high and family communication is steady, the institution’s downsides become less burdensome for daily living and progress toward goals. The challenge is that when the staffing picture worsens or communication falters, the same strengths cannot shield families from the consequences felt by vulnerable residents.
For families navigating a decision, practical steps can reduce risk and sharpen judgment. Before admission, seek a candid, written explanation of who oversees care on each shift, and request a measurable staffing plan that clearly shows nurse-to-resident ratios during peak hours. Inspect the unit most relevant to the prospective resident, especially memory-care and rehab floors, and observe how aides interact with residents, how call lights are prioritized, and whether meals arrive promptly with appropriate portions and condiments. Ask to review recent incident reports and the process for notifying families of changes in health status or transfers to hospitals. Request direct contact with the unit manager or director of nursing to discuss expectations, discharge planning, and the facility’s approach to respecting residents’ daily routines. Finally, verify that the admission process can be streamlined without sacrificing essential information, and consider arranging a trial stay if possible to experience firsthand how staff handle urgent needs, medication management, and daily activities.
In the end, Academy Manor presents a nuanced option. It delivers commendable warmth, strong rehab outcomes, and a memory-care environment that many families find comforting and effective. Those strengths are real and meaningful, and for many residents they translate into improved quality of life and a sense of belonging. However, the facility’s darker chapters, documented inconsistencies in communication, reports of neglect or delayed care, and serious safety incidents, cannot be ignored. If a family’s tolerance for risk is high and the emphasis is on highly engaged staff and a comforting setting, Academy Manor can be a good fit with careful oversight. If safety, predictable responsiveness, and transparent, proactive family updates are non-negotiable, pursuing alternatives with demonstrably stronger safety records is prudent. The right choice hinges on a clear-eyed assessment of how much weight is given to the proven strengths versus the serious cautions, and on the diligence put into verifying ongoing staffing, communication, and care standards before committing a loved one to care there.
Academy Manor is a skilled nursing facility located in Andover, MA, offering a range of care services for seniors. Our community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with healthcare providers and medication management to ensure the well-being of our residents.
At Academy Manor, we prioritize the comfort and convenience of our residents. Our amenities include a beauty salon for pampering, cable or satellite TV for entertainment, and a computer center for staying connected. Our fully furnished units provide a cozy living environment, while our outdoor spaces and garden offer opportunities to enjoy nature.
To meet various needs and preferences, we offer special dietary restrictions for dining. Our dining room serves delicious meals prepared by our experienced staff. Additionally, we have housekeeping services to maintain cleanliness within the community.
We understand the importance of engaging activities for the overall well-being of our residents. That's why we have scheduled daily activities to keep them entertained and active. Whether it's socializing in one of our party spaces or relaxing in private quarters with Wi-Fi/high-speed internet access, there is something for everyone at Academy Manor.
Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals in Andover, our community offers convenience and accessibility to essential amenities outside our premises.
Whether someone requires long-term care or short-term respite stays are needed during recovery from an illness or surgery, Academy Manor provides quality care and support tailored to individual needs.
Academy Manor's pricing reflects its premium care offerings, with monthly costs for semi-private rooms standing at $8,160 and private rooms at $9,390. These rates are notably higher than the averages seen both in Middlesex County and across Massachusetts, where semi-private accommodation is approximately $6,395 and private rooms are around $6,090. While Academy Manor's costs may be elevated compared to regional benchmarks, they likely correspond to the high standards of service and amenities provided, ensuring residents receive exceptional care in a supportive environment.
Academy Manor offers Studio apartments.
Academy Manor is located at 89 Morton Street, Andover, MA 01810 in Middlesex County, Massachusetts
The features offered at Academy Manor are designed to address the unique challenges faced by residents with dementia or Alzheimer's disease, fostering a supportive environment that prioritizes their well-being. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive necessary treatments safely and on schedule. Meal preparation and service cater to dietary needs, promoting nutrition and enjoyment in dining experiences. Transportation arrangements for medical appointments facilitate access to healthcare providers, enhancing the coordination of care. Assistance with activities of daily living supports independence in a safe manner, while 24-hour supervision provides reassurance to both residents and families. Engaging in the mental wellness program encourages cognitive stimulation and emotional health, while physical therapy contributes to maintaining mobility and overall physical strength. Collectively, these services create a holistic approach that significantly improves the quality of life for individuals facing memory challenges.
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