Overall Review of Wingate at Andover
common
11 reviews mention this
Staff response is hit or miss
Residents describe both fast help at times and long delays other times.
In the reviews, the staff response is portrayed as inconsistent. Some residents and families say call-bell help is quick and that they can find staff when needed, with multiple staff members visible during visits. Other reviews describe long waits for help with basics like bathroom assistance, delayed medication, and call buttons not being answered, including reports of residents waiting for hours. A few reviewers also tie poor communication to missed needs and unresolved concerns.
caveat
4 reviews mention this
Medication and monitoring concerns
Some reviewers report medication delays or missed monitoring.
A recurring negative theme is insufficient monitoring and medication handling. One reviewer describes a diabetic resident not being checked for many hours, leading to a fatal outcome the next morning. Others describe long waits for pain medication and problems with medication timing, plus at least one report of wrong medications given without physician orders. These accounts contrast with more positive reviews that say nurses followed progress and addressed concerns promptly.
caveat
10 reviews mention this
Food quality and allergy fit vary
Food quality and how well diets are followed draw mixed feedback.
Dining is a frequent point of discussion, and the tone varies. Several reviewers describe food arriving cold, meals that are not good or edible, or specific dietary issues like lactose intolerance not being followed and trays not matching stated allergies. A few families report the opposite, saying food was excellent and that the kitchen supported special diets. One reviewer also says they saw the same main items repeatedly, while others describe kitchen teams as friendly.
common
6 reviews mention this
Cleanliness is praised but criticized
Reviews include both strong cleanliness praise and serious cleanliness complaints.
Cleanliness shows up as a clear theme with mixed experiences. Multiple reviewers say the building is very clean and that there’s no unpleasant odor. Others describe rooms that were not clean, including reports of waste behind a toilet, and still others complain about bad smells. One positive review also highlights clean bathrooms and a generally tidy environment.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of Andover, Massachusetts offers a convenient location with easy access to essential services such as pharmacies, hospitals, and physicians' offices. There are several dining options nearby ranging from casual eateries like Shawsheen Luncheonette to more upscale restaurants like Burtons Grill. For entertainment, residents can visit theaters like 2660 AMC Bar Methuen 2 or enjoy ice cream at Cows Rock Ice Cream. Places of worship such as La Iglesia De Jesucristo De Los Santos De Los ?ltimos D?as offer spiritual support for those looking to maintain their faith. Additionally, transportation options like Lawrence Municipal Airport and Ballardvale MBTA Station provide easy travel opportunities. Overall, this area provides a mix of services and amenities that could make it a convenient and comfortable choice for senior living in Andover.
Pharmacies
- CVS Pharmacy (1.5 miles)
- Demoulas Super Markets (2.5 miles)
- CVS Pharmacy (3 miles)
- Walgreens (3 miles)
- Walgreens (3.7 miles)
- Packard Pharmacy (4 miles)
- CVS Pharmacy (4 miles)
Parks
- Ward Reservation (2.3 miles)
Restaurants
- Shawsheen Luncheonette (2.3 miles)
- Burtons Grill (2.9 miles)
- McDonald's (3.5 miles)
- Hopothecary Ales (3.6 miles)
- Cows Rock Ice Cream (3.9 miles)
- Cracker Barrel (3.9 miles)
- McDonald's (4.1 miles)
Cafes
- Starbucks (2.9 miles)
- Panera Bread (3 miles)
- Starbucks (3.4 miles)
- Perfecto's Caffe (4 miles)
- Aroma Joe's (4.3 miles)
- Heav'nly Donuts (4.7 miles)
- Heav'nly Donuts (5.5 miles)
Hospitals
- Tewksbury Hospital (3.8 miles)
- Lawrence General Hospital (4.9 miles)
- Whittier Rehabilitation Hospital (8.7 miles)
Physicians
- Dr Josef And Dr Michael Gendlerman's Office (4.5 miles)
- SMG New England Cardiology of Lawrence (4.7 miles)
- Northeast Urologic Surgery PC (4.9 miles)
- Dana Farber Cancer Institute (5.5 miles)
- Massachusetts Eye Associates (5.8 miles)
- Pleasant Valley Internists PC (6.1 miles)
- Vascular and Vein Associates (7.6 miles)
Transportation
- Lawrence Municipal Airport (LWM) (5.4 miles)
- Ballardvale Mbta Station (6.4 miles)
Places of Worship
- La Iglesia De Jesucristo De Los Santos De Los Últimos Días (5.8 miles)
- Danvers Church Of The Nazarene (9.7 miles)
Theaters
- 2660 Amc Bar Methuen 2 (7.3 miles)
Frequently Asked Questions
135 resident community capacity
Independent Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Gen Edw L Logan International (21 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Proximity to cafes, restaurants, parks, pharmacies, healthcare offices, and hospitals enables a convenient, social lifestyle.
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