Wingate at Andover
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80 Andover St., Andover, MA 01810
For more information about senior living options: (844) 490-3973
The staff has always been friendly and responsive to concerns. The therapists were fabulous and thorough. Administrators and leadership are hands-on and professional. Residents show cognitive improvements and are eager to participate in outings. The Food Director and kitchen staff are caring and attentive to dietary needs. The rehabilitation services are wonderful and help patients regain function. Wingate Andover exceeded expectations with extended therapy schedules and caring nursing staff. The facility is spacious, clean, and comfortable with friendly nursing and rehabilitation teams. The staff are phenomenal and treat residents like family. The team promptly recognizes urgent medical signs and acts quickly to ensure timely care. The staff provides education and tools that help families continue care at home. Many families would, with good reason, recommend Bear Mountain for rehabilitation.
The place is awful, with mice running around patient rooms daily, and that’s only the beginning. The staff is inconsistent, with some being helpful while others fail to follow through on important tasks. Clothes and belongings regularly get lost during rehab stays, despite labeling and multiple assurances. A patient in a vegetative state died after nurses failed to monitor blood sugar for hours. Care for elderly residents can be minimal, with residents left unmonitored for long periods. The kitchen and dining service deliver cold, poorly prepared meals that ignore dietary restrictions. Call bells often go unanswered and pain medications are frequently delayed, signaling unsafe, slow response times. Many reviews describe this as the worst place to place a loved one and urge others to avoid it.Wingate at Andover is best suited for families pursuing short-term rehabilitation after surgery or a vascular/cardiac or stroke event, where robust physical and occupational therapy can drive a solid functional return. The facility presents as a modern, clean environment with spacious spaces and a calm ambiance that can support concentration during recovery. It is not the right fit for households seeking flawless daily oversight, a consistently flawless dining experience, or a uniformly high-touch, low-stress atmosphere. Families should understand that private rooms are not guaranteed, and that variability in day-to-day operations can color the experience, depending on floor and shift coverage. For those prioritizing aggressive therapy and a hopeful trajectory toward independence, Wingate can deliver. For others, especially those who prize uniformity, predictability, and a consistently flawless daily rhythm, broader exploration is advisable.
The dim line of concerns across reviews centers on staffing stability and day-to-day responsiveness. Residents and families report periods when assistance did not arrive promptly, med administration delays, and a noticeable gap between bells and response times. The most troubling episodes include extended waits for pain relief, missed or delayed checks, and a sense that calls for help were not prioritized. Compounding these issues are reports of maintenance lapses and cleanliness problems, with some accounts even referencing pests and inconsistent room upkeep. Food quality and dietary adherence are other frequent flashpoints, with dishes occasionally arriving cold or failing to align with explicit dietary restrictions. Taken together, these operational gaps can overwhelm the therapeutic gains achieved through rehab if attention to basic daily care is uneven.
Against these persistent concerns, there are clear and meaningful strengths that can offset much of the risk for a rehab-focused stay. Several families highlight exceptionally capable rehabilitation teams, with therapists who design extended, purpose-driven schedules and actively coach families on how to support recovery after discharge. In those moments, residents make tangible progress, patients walking again, regaining independence in transfers, and showing cognitive and functional gains that elevate confidence in home-based care. The leadership on the grounds, nurses, CNAs, and therapy supervisors who communicate well with families, receives frequent praise when you encounter the right shift or the right floor. Cleanliness and overall facility condition appear solid in many positive reviews, and the ability to bring personal items to support a homelike environment is a practical plus some families value highly. In those cases, Wingate becomes not just a place to recover, but a place where a pathway to independence feels plausible.
For families planning a visit, several concrete steps can determine whether Wingate’s strengths align with a loved one’s needs. During tours, press for specifics on floor-level staffing ratios, especially on evenings and weekends, and ask to meet the unit nurse manager who would oversee rehab and medical care. Confirm the cadence of physical and occupational therapy, and whether the facility can sustain an extended rehab schedule comparable to what was experienced elsewhere. Probe how dietary restrictions are managed in practice and request recent examples of meals meeting special diets. Verify the availability of private rooms or at least clearly understood room assignments and potential upgrades. Finally, request a live demonstration of the call system and a candid discussion about how emergencies and urgent needs are escalated. These checks help separate days of reliably attentive care from those when frustrations can mount.
Bear Mountain of Andover surfaces in several reviews as a strong alternative, particularly for families prioritizing consistently attentive care and a coherent rehab continuum. Positive testimonials emphasize hands-on leadership, responsive nursing, and therapy teams that partner with families, teach care routines, and keep residents actively engaged in recovery. The contrast is not merely a matter of taste; it reflects a different operational focus, one that some families feel delivers steadier daily experiences and clearer accountability. When evaluating Wingate, it is prudent to compare therapy intensity, staffing stability, and daily quality-of-life factors against Bear Mountain’s track record for integrated rehab, especially for those who fear the most disruptive errors in care, documentation, or meal service. The right choice will hinge on which facility offers a more predictable, safety-first rhythm that aligns with the loved one’s medical and emotional needs.
Ultimately, Wingate at Andover can be a defensible choice for a rehab-forward stay when the plan rests on high-caliber therapy, proactive family communication, and a willingness to navigate occasional operational bumps with a clear care plan. It is less suitable for households that cannot tolerate inconsistent daily care, frequent med or meal missteps, or environmental concerns that undermine comfort. Prospective families should not assume uniform excellence; the reviews reveal a facility capable of extraordinary rehab outcomes on certain floors and with certain teams, but also a breadth of experiences that depend heavily on staffing, leadership presence, and day-to-day execution. With careful due diligence, tours, concrete questions about staffing and med management, and comparisons to local alternatives, Wingate at Andover can still fit a well-structured recovery plan, provided expectations are aligned with the realities reflected in the reports.
135 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (21 miles away) Manchester (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wingate at Andover is an assisted living community located in the charming town of Andover, MA. Situated in a convenient location, this community offers easy access to various amenities and services that cater to the needs of its residents.
For those who enjoy socializing over a cup of coffee or grabbing a quick bite to eat, there are six cafes and twelve restaurants in close proximity to Wingate at Andover. Whether residents are looking for a cozy atmosphere or a trendy spot, they are sure to find something that suits their taste.
Nature enthusiasts will appreciate the presence of a nearby park. This provides an excellent opportunity for leisurely strolls, exercising outdoors, or simply enjoying the peaceful surroundings. The park adds a touch of tranquility and natural beauty to the community's environment.
Residents can rest assured knowing that there are eleven pharmacies located nearby. This ensures easy access to medications and healthcare supplies whenever needed. Additionally, three physicians practicing in close proximity offer convenience and prompt medical attention when required.
In terms of healthcare support, two hospitals are conveniently situated near Wingate at Andover. This ensures readily available emergency care and specialized medical services if ever needed.
With its prime location and abundance of amenities nearby, Wingate at Andover provides residents with the perfect blend of independence and assistance. It offers a safe and comfortable environment where individuals can thrive while enjoying various activities within their reach.
This part of Andover, Massachusetts offers a convenient location with easy access to essential services such as pharmacies, hospitals, and physicians' offices. There are several dining options nearby ranging from casual eateries like Shawsheen Luncheonette to more upscale restaurants like Burtons Grill. For entertainment, residents can visit theaters like 2660 AMC Bar Methuen 2 or enjoy ice cream at Cows Rock Ice Cream. Places of worship such as La Iglesia De Jesucristo De Los Santos De Los ?ltimos D?as offer spiritual support for those looking to maintain their faith. Additionally, transportation options like Lawrence Municipal Airport and Ballardvale MBTA Station provide easy travel opportunities. Overall, this area provides a mix of services and amenities that could make it a convenient and comfortable choice for senior living in Andover.
Wingate at Andover is located at 80 Andover St., Andover, MA 01810 in Middlesex County, Massachusetts
Wingate at Andover on seniors.fyi includes 6 photos including images showing interior, television, dining, exterior, living room, seating area, fireplace, healthcare, and more.
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