Wingate at Andover
Save80 Andover St., Andover, MA 01810
For more information about senior living options: (844) 490-3973
The administrator and staff at the facility were exceptional, providing excellent care during the recovery process after a full hip replacement. The nursing staff and aides were phenomenal, demonstrating compassion and attentiveness to patients' needs. Wingate offered an extended therapy schedule that exceeded expectations, with knowledgeable nurses who effectively communicated with family members. Rehabilitation staff helped patients regain mobility rapidly, surprising families with their dedication and patience. The facility was described as spacious and welcoming, making patients feel comfortable and engaged through various activities and dining services. Staff members acted promptly in emergency situations, showcasing their ability to recognize critical health signs and provide immediate assistance. Family members felt reassured by the level of care provided at Wingate, recommending it highly for rehab and nursing home services.
The kitchen at Wingate struggles to accommodate dietary allergies, resulting in incorrect meal trays. Wingate is not a five-star facility, serving repetitive and subpar meals while mixing dementia patients with regular ones. Communication is poor at Wingate, leading to concerns about resident falls and the quality of care provided. Staff rudeness and refusal to address urgent medical issues have been reported, contributing to inadequate patient care. There are frequent missed meals and medications at Wingate, along with call buttons going unanswered. Management issues at the facility are causing significant problems in patient care and operational efficiency.The reviews of Wingate facility present a mixed picture of experiences, highlighting both commendable aspects and significant concerns. What stands out in several testimonials is the quality of healthcare services provided by the nursing staff. Many patients and their families have expressed appreciation for the dedication, professionalism, and compassion exhibited by nurses and aides. Several reviews note that during rehabilitation stays following surgeries, such as full hip replacements or lower back surgeries, the staff were described as "phenomenal" and "caring." For instance, one patient recounted receiving thorough training on transfers, bathing, and walking from both nursing staff and physical therapists. This level of involvement appears to have greatly contributed to positive recovery outcomes for many residents.
However, not all feedback was positive. A recurring theme among dissatisfied reviewers was frustration with the management of the facility and inadequate food services. One review specifically highlighted poor communication regarding dietary restrictions; despite allergies being clearly documented, meal trays frequently arrived incorrect. Another noted that the menu often consisted of repetitive meals and lacked variety—chicken seemed to dominate the offerings. Additionally, there were comments about the lack of private rooms which left some residents feeling uncomfortable due to shared spaces with different care needs.
Another serious concern raised in multiple reviews pertains to staffing issues. Some reviewers described a high turnover rate among staff members that led to inconsistencies in care quality. One account detailed how a lack of attention from nurses caused patient falls to occur almost daily. This inconsistency seems particularly alarming for vulnerable populations who require stable support systems during recovery or ongoing care.
Management practices at Wingate also attracted scrutiny in several narratives. Comments regarding poor management included claims about inadequate responses to urgent medical needs—for instance, an alarming situation where a head nurse dismissed concerns about a patient’s declining condition while refusing to call for emergency assistance when requested by family members. Such incidents have fueled worries about patient safety within the facility's walls.
Despite these alarming reports, some caregivers maintain faith in Wingate’s value as a rehabilitation center based on personal experiences with relatives recovering there. In one noteworthy review, a family member praised how their grandfather engaged with numerous activities offered at the facility, likening it to staying in a luxury hotel rather than simply undergoing rehab treatments. The consistent praise garnered for both recreational engagement and attentive care showcases an aspect where Wingate excels amid criticisms—a testimony emphasizing that positive interactions can exist alongside significant failings.
Ultimately, while some families feel reassured by excellent nursing support and activity engagement within Wingate's rehabilitation programs—including successful recoveries that exceeded expectations—others express deep dissatisfaction rooted in poor management practices and erratic communication regarding patient needs. These contrasting views paint a complex picture: success stories coexisting with heartbreaking experiences making potential clients wary when considering this facility for their loved ones' care needs.
In conclusion, those considering Wingate must weigh both sides presented in these reviews: high-quality care marked by dedicated staff against sobering realities surrounding management deficiencies and operational challenges that have resulted in dangerous circumstances for some patients. As feedback reflects various individual experiences broadly tied together through common themes—both praise worthiness for rehabilitation services combined with concerning practices—it becomes evident that prospective residents or their families should proceed cautiously while conducting thorough research into recent developments at this facility before making critical decisions about long-term health care options.
135 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (21 miles away) Manchester (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wingate at Andover is an assisted living community located in the charming town of Andover, MA. Situated in a convenient location, this community offers easy access to various amenities and services that cater to the needs of its residents.
For those who enjoy socializing over a cup of coffee or grabbing a quick bite to eat, there are six cafes and twelve restaurants in close proximity to Wingate at Andover. Whether residents are looking for a cozy atmosphere or a trendy spot, they are sure to find something that suits their taste.
Nature enthusiasts will appreciate the presence of a nearby park. This provides an excellent opportunity for leisurely strolls, exercising outdoors, or simply enjoying the peaceful surroundings. The park adds a touch of tranquility and natural beauty to the community's environment.
Residents can rest assured knowing that there are eleven pharmacies located nearby. This ensures easy access to medications and healthcare supplies whenever needed. Additionally, three physicians practicing in close proximity offer convenience and prompt medical attention when required.
In terms of healthcare support, two hospitals are conveniently situated near Wingate at Andover. This ensures readily available emergency care and specialized medical services if ever needed.
With its prime location and abundance of amenities nearby, Wingate at Andover provides residents with the perfect blend of independence and assistance. It offers a safe and comfortable environment where individuals can thrive while enjoying various activities within their reach.
This part of Andover, Massachusetts offers a convenient location with easy access to essential services such as pharmacies, hospitals, and physicians' offices. There are several dining options nearby ranging from casual eateries like Shawsheen Luncheonette to more upscale restaurants like Burtons Grill. For entertainment, residents can visit theaters like 2660 AMC Bar Methuen 2 or enjoy ice cream at Cows Rock Ice Cream. Places of worship such as La Iglesia De Jesucristo De Los Santos De Los ?ltimos D?as offer spiritual support for those looking to maintain their faith. Additionally, transportation options like Lawrence Municipal Airport and Ballardvale MBTA Station provide easy travel opportunities. Overall, this area provides a mix of services and amenities that could make it a convenient and comfortable choice for senior living in Andover.
Wingate at Andover is located at 80 Andover St., Andover, MA 01810 in Middlesex County, Massachusetts
Wingate at Andover on seniors.fyi includes 6 photos including images showing interior, television, dining, entrance, exterior, living room, seating area, fireplace, and more.
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