Home Helpers in Homer Glen, IL

Pros

• They are very pleased with Home Helpers and feel their father is safe and well cared for.
• Home Helpers always provides a substitute when a regular caregiver is unavailable.
• The office staff are friendly, open to feedback, and quick to resolve issues.
• Michelle Heron is a delightful, energetic caregiver who keeps up with meals, medicine, hygiene, and his daily enjoyment.
• Therese has been a wonderful companion, enriching the mom's life through shared experiences.
• The service helps with daily tasks and preserves the mom's independence with supportive assistance.
• Caregivers are kind, patient, and well-matched to the loved one's personality and comfort level.
• Zoe and Colleen, along with the team, deliver above-and-beyond care during difficult times.
• The staff are punctual, reliable, and thorough, with strong communication.
• Home Helpers enables loved ones to stay at home safely and with dignity.
• Family members describe the caregivers as trusted and like part of the family.
• Michael and his team are positive, knowledgeable, and deeply committed to their clients.

Cons

• The reviewer states that the assigned aide had no skills for the requested project.
• The reviewer felt they were deemed undesirable by the owner after raising concerns.
• The reviewer reported leaving messages without receiving a return call.
• The reviewer noted that, after needing a ride, they did not receive a callback despite multiple attempts.
• The reviewer described the company's professionalism as minimal at best.
• The reviewer would not recommend Home Helpers.

Review

Home Helpers of Homer Glen is best suited for families seeking dependable, compassionate in-home care that keeps a loved one safely at home with minimal disruption. The model works especially well for seniors who need help with daily tasks - dishes, laundry, errands - along with reliable medication reminders, light personal care, and regular meals. The program also shines for those pursuing dementia-friendly companionship, where a steady caregiver can provide conversations, outings, and routines that help maintain a sense of normalcy. For families prioritizing continuity, transparency, and the comfort of familiar surroundings, this agency delivers a practical, hands-on approach to at-home support.

Those who may want to consider alternatives include families with nonnegotiable 24/7 medical nursing oversight or highly specialized, constant supervision that goes beyond nonmedical home care. A few reviewers express a desire to interview potential caregivers prior to assignments, and there are occasional notes of misalignment on specific tasks. In such cases, a facility-based assisted living or another agency with a stricter pre-match process may provide the level of control and consistency some households require. For families facing intensive, long-term medical needs, or those seeking a guaranteed fixed team rather than flexible substitutions, exploring alternatives is prudent.

The strongest pros here are reliability, communication, and a caregiving culture that feels personal. A central asset is the agency's substitution policy - when a regular caregiver is unavailable, a substitute is promptly provided to prevent gaps in routine and safety. Office staff consistently emerge as accessible, responsive partners who welcome feedback and make adjustments quickly. The care team earns praise for energy, conscientiousness, and clear, regular updates on daily activities, meals, hygiene, and social outings. When combined with a family's need to stay in the home, these elements create tangible peace of mind and a proven path to preserving independence for as long as possible.

Where things dip slightly, it's usually tied to caregiver fit and communications that don't always land perfectly. A minority of reviews notes that a caregiver did not align with a particular task or that certain after-hours responses were not ideal, and one account mentions a missed return call during a weekend. These are not systemic failures, but they do underscore that individual matches can vary and that expectations around upfront caregiver interviews and task-specific competencies matter to some families. The practical takeaway is clear: lean into the agency's strong team and hold firm on preassignment preferences to mitigate these soft spots.

Operational breadth and transition support further reinforce the value proposition. The agency demonstrates flexibility to scale services up or down, including VA-supported arrangements and transitions to 24/7 coverage when needs escalate. A robust care-management layer - including attentive case managers and the owner's hands-on involvement - builds trust through careful caregiver selection, ongoing supervision, and rapid response to concerns. An online portal with care notes adds a meaningful layer of transparency, enabling families to track what happened each day and stay aligned with care goals. Across dementia care, hospice support, or mobility challenges, Home Helpers proves adaptable while maintaining a steady, home-centered focus.

For families weighing in-home care versus formal facilities, this agency offers a credible, practical path that emphasizes safety, dignity, and the ability to stay in one's own home. The core decision hinges on caregiver-fit certainty and the desire for up-front caregiver interviews; if those align with family preferences, the positives - near- constant coverage, compassionate companionship, and transparent coordination - far outweigh the drawbacks. If a higher level of medical supervision or guaranteed fixed staffing is nonnegotiable, or if a facility environment is preferred for comprehensive daily care, alternatives should be pursued. In Homer Glen, Home Helpers stands out as a grounded, reliable option for sustaining home life with professional, attentive support.

This part of Homer Glen, Illinois offers a variety of amenities and services that cater to the needs of seniors. There are several places of worship nearby for spiritual fulfillment, as well as physicians and medical facilities such as Rife & Associates and Advocate Medical Campus Southwest for healthcare needs. Pharmacies like Walgreens and CVS are conveniently located for medication refills. Dining options include family-friendly restaurants like Miller's Ale House and Chick-Fil-A, while cafes like Panera Bread and Starbucks provide comfortable spaces to relax or socialize. Nature enthusiasts can enjoy nearby parks like Foxridge Park and Waterfall Glen Forest Preserve. For entertainment, Orland Park Cinema is just a short drive away. Transportation options such as Metra are easily accessible, making it convenient for seniors to get around the area. Additionally, Palos Community Hospital is within reach for any medical emergencies or ongoing care needed. Overall, this neighborhood offers a well-rounded environment for seniors looking to live comfortably in Homer Glen.

Places of Worship

• Our Mother Of Good Counsel (0.5 miles)
• Parkview Christian Church (3.8 miles)
• Trinity Lutheran Church (6.1 miles)
• Palos Islamic Center (7.4 miles)
• Good Shepherd Lutheran Church (8.7 miles)

Physicians

• Rife & Associates (2.7 miles)
• Children's Wellness Center (2.9 miles)
• Loyola (2.9 miles)
• Fuentes, Henry Parkview Orthopaedic Group (4.7 miles)
• Advocate Medical Campus Southwest (4.8 miles)
• Advocate Medical Group (5.2 miles)
• Heart Care Centers of Illinois (5.2 miles)

Pharmacies

• Walgreens (3.5 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5.7 miles)
• Walgreens (6.1 miles)
• CVS Pharmacy (6.4 miles)

Restaurants

• Miller's Ale House - Orland Park (4 miles)
• Hooters (4 miles)
• Rock Bottom Restaurant & Brewery (4.1 miles)
• Chick-Fil-A (4.1 miles)
• Uncle Julio's (4.1 miles)
• Raising Cane's Chicken Fingers (4.2 miles)
• Red Lobster (4.2 miles)

Theaters

• Orland Park Cinema Orland Park, Il (4.1 miles)
• Emagine Frankfort (6.8 miles)

Cafes

• Panera Bread (4.6 miles)
• Starbucks (7.1 miles)
• Gost Coffee Roasters (7.5 miles)
• Starbucks (7.6 miles)
• Eggheadz Cafe (7.7 miles)
• Starbucks (9.3 miles)

Parks

• Foxridge Park (4.9 miles)
• The Forge: Lemont Quarries (6 miles)
• Waterfall Glen Forest Preserve (7.3 miles)
• Arbor Park (7.9 miles)
• Meyer Woods Park (9.4 miles)

Transportation

• Metra (5.5 miles)

Hospitals

• Palos Community Hospital (7.6 miles)
• Adventist Bolingbrook Hospital (9.6 miles)