Holy Family Villa
Save12220 South Will Cook Road, Palos Park, IL 60464
For more information about senior living options: (844) 490-3973
The facility is beautiful and clean, with a peaceful, well-kept environment. The staff are friendly, professional, and genuinely caring. The PT and OT therapy teams are among the best the reviewer has experienced. The nursing and CNA staff are top-notch and attentive to residents' needs. Management is outstanding, responsive, and goes the extra mile to ensure residents feel at home. The facility communicates clearly with families and keeps them informed. There is a strong sense of community, with engaging activities and an on-site chapel. The rooms are comfortable and well maintained, and the building has a welcoming atmosphere.
The reviewer says the facility should be shut down due to neglect and harm to a patient. The staff are described as completely incompetent and the care as unacceptable. The facility is severely understaffed and poorly managed. The food is inedible, causing weight loss and malnutrition. There is a lack of communication and accountability, with missing items and no reimbursement. The staff are aggressive and unprofessional, with reports of neglect and mistreatment of patients. Residents are left in soiled diapers and often ignored or delayed in care. The environment is dirty and unclean, with a foul odor and malfunctioning equipment.Holy Family Villa in Palos Park is best suited for families seeking a Catholic-rooted skilled nursing and rehab environment with ample grounds, daily spiritual offerings, and a therapy-forward approach to recovery. It works well for residents who benefit from an organized routine, accessible physical therapy, and a campus that emphasizes faith-based services, housekeeping, and safety. Those prioritizing a serene, visit-friendly setting, strong rehab access, and ongoing clergy participation will find this community a compelling fit. However, the fit deteriorates for families whose top criteria are consistently uninterrupted staffing, flawless daily communication, and uniformly high-quality meals delivered without fail. In such cases, alternatives should be seriously considered.
On the plus side, Holy Family Villa earns trust where therapy-driven care is central. Multiple reviews highlight the PT/OT teams as a standout feature, capable of supporting meaningful progress during rehab stays and beyond. The facility is repeatedly described as clean, spacious, and well kept, with rooms that offer windows and a calm atmosphere. A sizable staff, including conscientious nurses and CNAs, is frequently praised for professionalism and compassion, and the campus provides regular activities, ice cream socials, and a chapel that keeps religious observance readily accessible. For families seeking clear, steady communication through admissions, social work, and daily updates, the setting often feels welcoming and organized.
Yet the weight of the experience tilts toward serious caveats. A substantial portion of reviews documents consistent staffing challenges, with instances of long wait times, delayed responses to call bells, and gaps in routine care such as daily hygiene, assistance with meals, or timely pain relief. Serious safety concerns surface in accounts of bedsores, urinary infections, and even instances of neglect, sometimes tied to perceived staffing shortages or leadership turnover. Complaints about food quality, cold meals, and missing personal items further complicate the sense of reliability. Several families describe a shift in culture under new ownership, suggesting profits sometimes appear to eclipse patient-centered care in practice.
These tensions are not one-sided. The strongest counterpoint comes from residents and families who describe Holy Family Villa as a clean, dignified, and spiritually supportive place, where dedicated nurses and therapists do provide meaningful care when staffing aligns. Some staff members are singled out for excellence - nurses, wound-care specialists, and therapists who demonstrate patience, accessibility, and genuine concern. For a resident who values a religious environment, predictable routines, and robust therapy as part of a rehab plan, these elements can offset imperfect communication or occasional lapses in responsiveness. In short, the pros can significantly mitigate risks when the care team is fully staffed and well coordinated.
To make a prudent decision, engage in a disciplined due-diligence process. Visit on multiple days and observe how staff interact with residents during peak times and at night. Request a direct tour of the wound-care program, pain-management routines, and the call-light response log to gauge consistency. Speak with front-line CNAs, LPNs, and RNs about shift coverage and their governance structure, and pull state inspection histories to identify patterns. Ask for a concrete care plan tailored to the specific condition of your loved one, and insist on clear lines of communication between the admissions team, the medical director, and family members. Clarify what contingencies exist when staffing is thin.
The bottom line: Holy Family Villa offers a meaningful option for families prioritizing rehab focus, a Catholic-friendly atmosphere, and a clean, expansive setting. When staffing and responsive care align, the community shines, delivering the kind of attentive, therapy-centered care that can support substantial recovery and ongoing quality of life. However, potential residents should enter with eyes open to reported inconsistencies in staffing, communication gaps, and some persistent safety concerns. If reliability, rapid response, and consistently high-quality meals are non-negotiable, a careful comparison with other local SNFs or rehab facilities is essential before committing.
129 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (12 miles away) Chicago O'Hare International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Holy Family Villa in Palos Park, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get their hair done and feel pampered. Each resident also has access to cable or satellite TV for entertainment.
Transportation is made convenient with the community-operated transportation service, which offers rides to various destinations including doctors appointments. There is also a computer center available for residents to use for their personal needs.
The dining experience at Holy Family Villa is restaurant-style, where residents can enjoy delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to accommodate individual needs.
Residents have plenty of opportunities for socialization and recreation within the community. The fitness room allows for exercise and physical activity, while the gaming room provides leisure activities. If residents prefer spending time outdoors, there is a garden and outdoor space available as well.
Housekeeping services ensure that living spaces remain clean and tidy, and move-in coordination helps make the transition into the community smoother for new residents. Private bathrooms provide convenience and privacy.
In terms of care services, Holy Family Villa offers 24-hour call system and supervision to ensure round-the-clock support. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents take their medications correctly.
The mental wellness program focuses on promoting emotional well-being among residents. Special dietary restrictions are catered to for those with specific nutritional needs or medical conditions like diabetes.
Residents can enjoy various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional requests or arrangements.
Located near parks, pharmacies, restaurants, and places of worship, Holy Family Villa offers convenience in accessing necessary amenities outside of the community.
Overall, Holy Family Villa provides a comfortable and supportive environment for seniors seeking assisted living services in Palos Park, IL.
Holy Family Villa is located at 12220 South Will Cook Road, Palos Park, IL 60464 in Cook County, Illinois
Holy Family Villa on seniors.fyi includes 5 photos including images showing dining, bedroom, interior, brick, pond, trees, landscaping, church, and more.
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