Holy Family Villa

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Holy Family Villa

12220 South Will Cook Road, Palos Park, IL 60464

For more information about senior living options: (844) 490-3973

3.9 from 17 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
0
1 stars
4

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Symphony Palos Park has been attentive and adaptable to the residents' needs, providing great care.
  • pro The facility is spacious and clean, contributing to a pleasant environment for both residents and visitors.
  • pro Residents enjoy various activities, including ice cream socials and holiday workshops, fostering a sense of community.
  • pro Family members are consistently updated and communicated with regarding any changes in their loved ones' health or well-being.
  • pro The presence of religious services and facilities adds a comforting aspect for those who value such elements in their care environment.
  • pro Overall satisfaction with the professionalism and courteousness of the staff has been expressed by many families.

Cons

  • pro The facility has become less clean and the staff is often seen chatting at the station while residents are in distress.
  • pro Residents are not receiving adequate care, as evidenced by a patient screaming in pain being ignored until interrupted.
  • pro The food quality is poor, with difficult-to-eat meals that leave residents undernourished.
  • pro There is a perceived lack of supervision and accountability among the nursing staff.
  • pro Overall satisfaction with the facility has declined significantly since its transition from Holy Family to Symphony.
  • pro Some reviews indicate that not all staff members are attentive or caring towards residents’ needs.

Review

The reviews of Symphony Palos Park, previously known as Holy Family Villa, present a striking contrast in experiences and perceptions among residents and their families. On one hand, some individuals express tremendous disappointment with the facility following its transition to Symphony. Complaints have surfaced about cleanliness and staff responsiveness that starkly differ from the standards maintained when the establishment was overseen by religious women. Dissatisfaction appears to stem primarily from reports of nursing staff congregating at the station while residents call out for assistance, raising concerns over neglect during critical moments. One reviewer recounted a distressing incident where they had to intervene personally to reposition a resident who was in visible pain and discomfort, emphasizing a perceived lack of urgency among the staff.

This sentiment is echoed by another dissatisfied reviewer who criticized the quality of food served at the facility. They described hard-to-cut pieces of breaded chicken that left residents struggling to eat adequately, thus affecting their overall nutrition and satisfaction with meals. Such complaints underscore a belief that residents aren't receiving value for their care—a point highlighted through calls for improved supervision of nursing staff and greater attentiveness from nurses who genuinely care about their patients' well-being.

Conversely, not all reviews reflect discontent; numerous positive experiences emerge as well. One family member shared how their mother has thrived at Symphony Palos Park, commending the attentive care she has received since her admission. The review highlighted how staff members effectively adapted to her needs while maintaining open lines of communication regarding any changes or incidents concerning her health. This proactive approach is appreciated by families seeking assurance about their loved ones' well-being, fostering trust between caregivers and relatives.

The physical environment also garners praise in positive reviews; some describe private rooms that are spacious enough for comfort—complete with windows allowing natural light—and shared bathrooms that maintain adequate privacy for each resident. While there are mixed feelings about food quality, one account suggests it is average yet without significant complaint from residents themselves. Additionally, several engaging activities enhance daily living within the facility: ice cream socials every Wednesday, arts and crafts workshops during holiday seasons, and community engagement events like Halloween trick-or-treating contribute positively to residents’ social interactions.

Moreover, those fondly recalling Holy Family’s legacy appreciate the continuance of religious services within Symphony Palos Park’s framework. Daily prayer sessions and communion visits from nuns provide spiritual comfort to many residents who wish for such connections in their later years—creating an inclusive environment wherein spirituality thrives without imposing restrictions on non-Christian individuals. This aspect evidently remains significant to families considering facilities where faith-based care can coexist with professional medical attention.

Lastly, a reflective review noted an extensive commitment to cleanliness within Symphony Palos Park's premises—from maintaining tidy living areas to ensuring adherence to health protocols during potential outbreaks or health issues amongst residents. The reviewer emphasized professional conduct by staff across various roles while expressing personal satisfaction with attentive service throughout their relative's stay over 18 months—indicating that not only does this facility strive towards high standards but also aims for consistent communication regarding any potential issues or changes in care routines.

In summary, experiences at Symphony Palos Park range widely based on individual perspectives regarding care quality, food services, and overall satisfaction with staff engagement levels. While several reviews lament declining standards since its shift away from religious management—highlighting critical areas needing improvement—others share heartening testimonials about dedicated caregiving amidst an expansive setting filled with spiritual opportunities for connection. Such contrasting perspectives serve as essential insights for future prospective residents considering making this facility home during vulnerable stages of life.

Features

Housing

  • 129 resident community capacity 129 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago Midway (12 miles away) Chicago Midway (12 miles away)
  • Chicago O'Hare International (22 miles away) Chicago O'Hare International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Holy Family Villa in Palos Park, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can get their hair done and feel pampered. Each resident also has access to cable or satellite TV for entertainment.

Transportation is made convenient with the community-operated transportation service, which offers rides to various destinations including doctors appointments. There is also a computer center available for residents to use for their personal needs.

The dining experience at Holy Family Villa is restaurant-style, where residents can enjoy delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to accommodate individual needs.

Residents have plenty of opportunities for socialization and recreation within the community. The fitness room allows for exercise and physical activity, while the gaming room provides leisure activities. If residents prefer spending time outdoors, there is a garden and outdoor space available as well.

Housekeeping services ensure that living spaces remain clean and tidy, and move-in coordination helps make the transition into the community smoother for new residents. Private bathrooms provide convenience and privacy.

In terms of care services, Holy Family Villa offers 24-hour call system and supervision to ensure round-the-clock support. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents take their medications correctly.

The mental wellness program focuses on promoting emotional well-being among residents. Special dietary restrictions are catered to for those with specific nutritional needs or medical conditions like diabetes.

Residents can enjoy various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional requests or arrangements.

Located near parks, pharmacies, restaurants, and places of worship, Holy Family Villa offers convenience in accessing necessary amenities outside of the community.

Overall, Holy Family Villa provides a comfortable and supportive environment for seniors seeking assisted living services in Palos Park, IL.

Nearby Places of Interest

Parks

  • Waterfall Glen Forest Preserve (3.1 miles)
  • The Forge: Lemont Quarries (3.4 miles)
  • Meyer Woods Park (6 miles)
  • McCollum Park (8.1 miles)

Restaurants

  • P.F. Chang's China Bistro (4.1 miles)
  • Red Lobster (4.5 miles)
  • Raising Cane's Chicken Fingers (4.8 miles)
  • The Cheesecake Factory (4.8 miles)
  • Hooters (5.1 miles)
  • Chick-Fil-A (5.4 miles)
  • Miller's Ale House - Orland Park (5.4 miles)

Pharmacies

  • Walgreens (4.1 miles)
  • Walgreens (4.4 miles)
  • CVS Pharmacy (5.3 miles)
  • Walgreens (5.4 miles)
  • Walgreens (5.8 miles)
  • Walgreens (6.2 miles)
  • Walgreens (6.5 miles)

Places of Worship

  • Our Mother Of Good Counsel (4.9 miles)
  • Palos Islamic Center (5.2 miles)
  • Mosque Foundation (7 miles)
  • Parkview Christian Church (7.8 miles)

Hospitals

  • Palos Community Hospital (5.3 miles)
  • Adventist Bolingbrook Hospital (8.7 miles)

Physicians

  • Rife & Associates (5.6 miles)
  • Children's Wellness Center (5.8 miles)
  • Loyola (5.9 miles)
  • Loyola Medicine Burr Ridge (6.3 miles)
  • All Star Pediatrics (7.3 miles)
  • Advocate Medical Group (7.7 miles)
  • Advocate Medical Campus Southwest (8 miles)

Theaters

  • Orland Park Cinema Orland Park, Il (6.2 miles)

Cafes

  • Panera Bread (7.3 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.4 miles)
  • Starbucks (7.8 miles)
  • Starbucks (8 miles)
  • Eggheadz Cafe (9 miles)

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