Victorian Village Health & Well in Homer Glen, IL
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12525 West Renaissance Circle, Homer Glen, IL 60491
For more information about senior living options: (844) 490-3973
The experiences at Victorian Village were very good, from CNAs on up. The food was very good and tasty. Snacks were always available. Staff treated residents as family. Interaction among residents was encouraged. They have been recommending Victorian Village to many others. Care from RNs, CNAs, and therapists was excellent. The facility is nice and has a comforting feeling of home. The staff are amazing. The facility is modern, clean, and well equipped for rehab.
They believe employees at higher levels are not appreciated and are easily replaceable, with terminations given without discussion. They say managers suspend employees and then ghost them to avoid accountability. They contend small companies are failing because of manipulative and unfair termination practices, such as 90-day notices and abrupt dismissals. They describe the facility as not a good place and the food as not good at all. They recount an incident where a nurse spoke to the mother disrespectfully and spilled wound-care meds on her shoes. They warn others to think twice before sending anyone there due to neglect and being left to cry. They describe the experience as horrific and neglectful, with issues swept under the rug when confronted. They label the overall experience as terrible.Victorian Village Health & Well in Homer Glen is best suited for families pursuing a solid post-acute rehab track in a setting that feels like home, with therapy-led recovery and a social, dining-together culture. Several reviews highlight a modern, clean facility and a rehab team that delivers meaningful mobility gains after surgeries such as hip or knee replacements. The sense of family among staff and residents - shared meals, encouraged interaction, and a supportive climate - can make the recovery period less tense and more collaborative. The bottom line is that success hinges on stable leadership and dependable staffing; experiences vary widely depending on which team is on shift and who is supervising.
Those weighing alternatives should note that this community may not be ideal for residents who require consistently predictable care, transparent communication, and firm accountability from administration. The most serious concerns in the feedback pool center on management and staffing dynamics, including abrupt terminations and what many describe as unfair treatment of employees. Such dynamics can color day-to-day care and raise questions about reliability, especially on evenings and weekends. Food quality, while praised in some stays, is not consistently reliable, and some accounts describe moments of neglect or delay that leave family members uneasy about ad hoc responsiveness. For residents who cannot advocate effectively, these issues become more consequential.
On the plus side, when the rehab team aligns, outcomes can be compelling. Nurses, CNAs, and therapists are repeatedly praised for competence and compassion, and several families express heartfelt gratitude for the care that restored function and independence. The facility's amenities and the sense of "being at home" during recovery contribute to a calmer, more focused rehabilitation atmosphere. In these favorable episodes, the care team feels cohesive, the therapy schedule is structured, and residents progress in a way that makes the stay worthwhile. These positive threads demonstrate the potential value this community can offer to the right resident.
The flip side, however, is not incidental. The reviews reveal a pattern of highly variable experiences: some residents and families report excellent, attentive care across the board, while others describe neglect, inconsistent attention to basic needs, or dismissive reactions when concerns are raised. Specific incidents - medication handling mistakes, spillage, meals left in rooms, and perceived supervisory shortcomings - create a troubling contrast with the strongest testimonials. Claims about leadership and HR practices being opaque or punitive hint at a culture where reliability may hinge more on the on-site team than on formal processes, a reality that can undermine trust for long-term placement or for highly vulnerable residents.
For families evaluating this community, a disciplined due-diligence plan is essential. Begin by requesting direct access to the administrator and to the most stable caregiving team, and insist on a transparent review of the rehab plan, staffing levels, and communication protocols. Confirm therapy hours, nurse-to-patient ratios, and the process for escalating concerns, then arrange an in-person observation during mealtime and medication rounds to gauge responsiveness. Consider a trial rehab period with a clear discharge roadmap and a named point of contact for ongoing issues. If unwavering advocacy, consistent leadership, and unambiguous accountability are non-negotiable, this facility demands careful scrutiny or, better yet, comparison with other options.
Bottom line: Victorian Village Health & Well can deliver strong rehab outcomes and a comforting, home-like atmosphere when the team is cohesive and leadership remains engaged. For families that prize predictable care, transparent governance, and prompt accountability, this community should be weighed against alternatives that demonstrate steadier consistency. The decision rests on whether the anticipated rehab gains and the perceived warmth justify navigating potential leadership variability and the day-to-day risk of inconsistent responses to concerns. In well-maired hands, it is a viable choice; in less stable conditions, it is worth exploring other options first.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (14 miles away) Chicago O'Hare International (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Victorian Village Health & Well in Homer Glen, IL is a beautifully furnished assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Each spacious apartment is fully furnished and comes with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy their meals in the elegant dining room where restaurant-style dining is provided, and special dietary restrictions are accommodated.
The community offers a variety of recreational opportunities to keep residents active and engaged. There are resident-run activities as well as scheduled daily activities planned by the staff. For those who prefer a more quiet leisure time, there is a small library where residents can relax and read.
Residents also have access to outdoor spaces like gardens for strolls or just enjoying nature. Housekeeping services are provided for convenience, ensuring that residents can focus on their hobbies and interests without worrying about household chores.
The care services at Victorian Village Health & Well are designed to meet the individual needs of each resident. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their medication on time.
For those with specific health concerns like diabetes, special diets can be tailored to meet their needs. The community also provides meal preparation and service for all residents.
Mental wellness is prioritized at Victorian Village Health & Well through a dedicated program that promotes mental well-being among residents. This includes various therapeutic activities aimed at enhancing cognitive function and improving overall emotional health.
Move-in coordination services help facilitate the transition into the community so that new residents feel welcomed from day one. Additionally, there are several essential services nearby including parks for recreation, pharmacies for medication needs, physicians for medical care, places of worship for spiritual support, restaurants for socializing or dining out, and theaters for entertainment options.
Overall, Victorian Village Health & Well in Homer Glen, IL offers a supportive and vibrant environment where residents can age gracefully while receiving personalized care and enjoying an array of amenities and activities.
Victorian Village Health & Well is located at 12525 West Renaissance Circle, Homer Glen, IL 60491 in Will County, Illinois
Victorian Village Health & Well on seniors.fyi includes 9 photos including images showing healthcare, interior, rehabilitation, physical therapy, exercise, exercise equipment, architecture, entrance, and more.
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Interior
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Healthcare
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