Victorian Village

Pros

• The staff at Victorian Village is friendly, helpful, and responsive to the needs of residents and their families.
• The facility is clean, well-maintained, and offers a beautiful living environment with spacious rooms.
• Residents enjoy a variety of activities, including bingo, Wii bowling, and social events that create a sense of community.
• Many families appreciate the excellent physical therapy services available on-site and have seen significant improvements in their loved ones' mobility.
• The dining experience is often compared to that of a family restaurant, with good food served in a pleasant dining hall.
• Victorian Village provides comprehensive medical services from various specialists within the facility for convenient resident care.
• Families feel comfortable knowing their loved ones are in a caring and supportive environment that emphasizes faith and community values.

Cons

• Some residents reported that the meals were not restaurant quality and not as healthy as advertised, with a disappointing menu including items like ham and cheese sandwiches with potato chips.
• A visitor observed a lack of care from certain CNAs, noting they appeared uninterested and more focused on their breaks and phones than on attending to residents' needs.
• There were complaints about long wait times for assistance, with some residents left waiting for 30-45 minutes after calling for help, leading to feelings of fear and neglect.
• One reviewer expressed concern about the staffing levels, mentioning only one nurse per floor which led to inadequate support during breaks.
• A former employee shared negative experiences about the facility, indicating it did not live up to its reputation and that many former residents left by choice due to poor conditions.
• Although the facility looked nice at first glance, another visitor felt it was merely a facade, suggesting there were underlying issues that didn't meet expectations.

Review

Victorian Village, a senior living community situated in a peaceful suburb of Chicago, has garnered a mix of reviews that reflect both positive experiences and significant concerns. Many visitors and residents appreciate the friendliness and responsiveness of the staff, highlighting their willingness to assist with queries and to provide supportive services. Families often noted that their loved ones felt cared for in this family-like environment. For instance, one reviewer emphasized how well their uncle and aunt were treated right up until the end of their lives, stating that they were happy there. The facility is praised for its cleanliness and well-maintained grounds, which enhance the overall appeal of the living environment.

Despite these commendations, there are notable criticisms regarding several aspects of Victorian Village's service offerings. A common complaint among reviewers is related to the quality of meals provided. One resident remarked that the meals fall short of the restaurant-quality standards claimed by the community's website, pointing out that options like ham and cheese sandwiches with potato chips do not meet healthy dietary expectations. Furthermore, residents expressed disappointment over weekend dining arrangements where they are required to eat in their apartments instead of utilizing a communal dining space—a situation exacerbated for those lacking suitable furniture for such an arrangement.

The wellness programs at Victorian Village received mixed feedback as well. On one hand, some residents experienced improvements in mobility through supportive fitness programs offered by dedicated instructors; one individual shared their success story about regaining independence after starting physical therapy at Victorian Village. However, other reviews painted a picture of understaffing during certain times when care was most needed. Specific complaints emerged regarding delayed responses to call lights in rehabilitation settings—instances where residents had to wait an excessive amount of time for assistance from CNAs (Certified Nursing Assistants). This raises concerns about staffing levels during peak hours and impacts resident comfort significantly.

Another point raised by multiple reviewers pertains to communication within the facility’s operations management. While some families found communication with staff satisfactory, others described troubling observations that suggested caregivers might not be as attentive or compassionate as requisite standards demand. One former visitor lamented witnessing CNAs who seemed more focused on personal devices rather than tending to residents' needs—an observation echoed by another reviewer whose parent suffered due to inadequate care during evening shifts when only minimal staff were available.

Additionally, issues regarding privacy rights highlighted tension between satisfaction with amenities versus actual care practices within different sections of the facility; while many praised the availability of medical professionals on-site (including doctors specializing in geriatric care), others indicated room for improvement in direct caregiving quality during critical moments. Their remarks shed light on potential discrepancies between promised comprehensive services versus actual execution observed among specific employees.

Lastly, Victorian Village appears as a place where people deeply appreciate maintaining connections with family members residing there or undergoing rehabilitation after health events—fostering a sense of community amongst residents despite challenges presented by certain caregiver attitudes observed by visiting friends or family members expressing concern about loved ones’ emotional states during hardship periods linked directly back to caregiving experience quality seen therein.

In closing, while Victorian Village's beautiful surroundings and organized facilities evoke positivity across numerous reviews—including excellent recreational activities like bingo and Wii bowling—the diversity in perspectives reveals underlying complexities related not just limited staffing levels but also consistent performance practices affecting treatment received within an atmosphere meant primarily for support rather than neglectful tendencies perceived across some interactions throughout each day inside this residential setting geared toward elderly citizens seeking communal living environments alongside essential healthcare provisions designed specifically tailored toward them seamlessly integrated into everyday life routines created here overall!

This area of Homer Glen, Illinois offers a variety of amenities and services that cater to senior living. There are several places of worship nearby for spiritual fulfillment, as well as physicians' offices and medical centers for healthcare needs. Pharmacies are easily accessible for medication refills, and numerous restaurants provide dining options for residents. The local theaters offer entertainment options, while parks like The Forge: Lemont Quarries and Waterfall Glen Forest Preserve offer opportunities for outdoor recreation. Cafes such as Panera Bread and Starbucks are also available for social gatherings. In case of emergencies, Palos Community Hospital is located within a reasonable distance. Additionally, transportation via Metra is convenient for those looking to travel within or outside the area. Overall, this part of Homer Glen provides a well-rounded and convenient environment for seniors looking to settle down in a peaceful community with easy access to essential services and recreational activities.

Places of Worship

• Our Mother Of Good Counsel (2.1 miles)
• Parkview Christian Church (5.2 miles)
• Palos Islamic Center (6.2 miles)
• Trinity Lutheran Church (7.9 miles)
• Mosque Foundation (9.1 miles)

Physicians

• Rife & Associates (3.4 miles)
• Children's Wellness Center (3.6 miles)
• Loyola (3.7 miles)
• Advocate Medical Campus Southwest (5.8 miles)
• Advocate Medical Group (5.9 miles)
• Fuentes, Henry Parkview Orthopaedic Group (6.4 miles)
• Heart Care Centers of Illinois (6.5 miles)

Pharmacies

• Walgreens (3.6 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5.1 miles)
• Walgreens (6 miles)
• CVS Pharmacy (6 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (6.7 miles)

Restaurants

• Red Lobster (3.6 miles)
• P.F. Chang's China Bistro (3.7 miles)
• Raising Cane's Chicken Fingers (3.7 miles)
• Hooters (3.8 miles)
• The Cheesecake Factory (3.9 miles)
• Miller's Ale House - Orland Park (4 miles)
• Chick-Fil-A (4 miles)

Theaters

• Orland Park Cinema Orland Park, Il (4.4 miles)
• Emagine Frankfort (8 miles)

Parks

• The Forge: Lemont Quarries (4.6 miles)
• Waterfall Glen Forest Preserve (5.6 miles)
• Foxridge Park (6.6 miles)
• Meyer Woods Park (8 miles)
• Arbor Park (8.7 miles)

Cafes

• Panera Bread (5.4 miles)
• Starbucks (7 miles)
• Eggheadz Cafe (7.8 miles)
• Starbucks (8.5 miles)
• Starbucks (8.8 miles)
• Panera Bread (8.9 miles)
• Starbucks (9 miles)

Hospitals

• Palos Community Hospital (6.4 miles)
• Adventist Bolingbrook Hospital (9 miles)

Transportation

• Metra (7 miles)