Caring Hearts Assisted Living

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Caring Hearts Assisted Living

3428 East Center Street, Pocatello, ID 83201

For more information about senior living options: (844) 490-3973

3.5 from 2 reviews
Assisted Living Board and Care Home Memory Care Skilled Nursing Facility

Overall Review of Caring Hearts Assisted Living

Pros

  • pro The staff at Caring Hearts Assisted Living treated residents with love, patience, and dignity.
  • pro Family members were kept well-informed about their loved ones’ care.
  • pro Caring Hearts provided a supportive environment for families during difficult times.
  • pro Residents experienced a sense of comfort and respect while living at the facility.
  • pro The management showed thoughtfulness by sending flowers to the family after a resident's passing.

Cons

  • pro The facility had no heat on one side of the building for nine months.
  • pro The food served was mostly sandwiches and consisted of cheap, unbranded products.
  • pro There was a persistent odor of urine throughout the facility.
  • pro The rooms were very small and inadequate for residents' needs.
  • pro The staff did not follow through with promised activities listed on the activity board.
  • pro The carpet was never shampooed as per their commitment.
  • pro While the staff was nice, they were limited by the administrator's directives, leading to a lack of proper care and fulfillment of promises.

Review

Finding the right assisted living facility for a loved one can be an overwhelming and emotionally charged experience. Many factors come into play, ranging from the quality of care and accommodation to financial considerations and the overall environment. Two contrasting experiences at Caring Hearts Assisted Living in Pocatello, Idaho, paint a vivid picture of what families can expect when entrusting their loved ones to such facilities.

One review shares a heartfelt account of how a daughter found solace in Caring Hearts after searching for the right place for her mother, who suffered from advanced dementia. The stress of ensuring her mother would be well-treated by both staff and other residents weighed heavily on her mind. However, upon meeting the staff and touring the facility, she felt an immediate sense of relief and comfort. She was impressed by the love and patience exhibited by Angie and her team, who treated her mother with dignity throughout her short stay at Caring Hearts.

The reviewer expressed sincere gratitude for the kindness shown not just to their mother but also to the family during a difficult time. Despite her mother's passing shortly after admission, Caring Hearts remained supportive; they sent flowers for the viewing and even had staff members attend to show their support. These compassionate gestures left a lasting impression on the family, making them feel valued during their time of grief. The daughter strongly recommends Caring Hearts as a safe haven where residents are cared for with love and respect.

In stark contrast, another review details an unsettling experience that raises significant concerns about Caring Hearts. The reviewer recounts that their father spent nine months at the facility under troubling circumstances. A critical issue was that there was no heat in his section of the building for that entire duration—a glaring oversight that certainly contributed to discomfort and dissatisfaction with his living conditions.

Moreover, concerns about hygiene were prevalent; according to this review, there was a persistent odor resembling urine throughout the facility. This potentially hazardous situation raises alarms about sanitation standards being upheld in caring environments essential for elderly individuals. Additionally, despite promises made about room maintenance—specifically carpet cleaning—these commitments were not honored, leaving families feeling betrayed over unmet expectations.

The dining experience at Caring Hearts came under fire as well. The reviewer noted that meals predominantly consisted of sandwiches made from inexpensive ingredients rather than quality branded products. This lackluster approach raised questions about nutritional adequacy—the importance of which cannot be overstated in assisted living settings designed to cater specifically to older adults' health needs.

Lastly, while acknowledging that staff members were generally friendly and kind-hearted toward residents, it appeared they were constrained by administrative directives limiting their ability to provide quality care effectively or implement promised activities listed on an activity board—many of which never occurred during their father's stay. Such discrepancies between promises made versus services rendered leave loved ones anxious about choosing this facility as a place for long-term care.

In summary, these two reviews highlight crucial aspects regarding patient care within assisted living environments like Caring Hearts Assisted Living in Pocatello. On one hand is an account celebrating compassion during trying times; on another is a stark warning underscoring systemic issues affecting resident welfare—emphasizing how varied individual experiences can be based on varying levels of operational excellence or commitment among staff members within such facilities. Choosing an appropriate assisted living arrangement requires diligence through researching firsthand accounts before making significant life decisions impacting families’ futures amidst vulnerable circumstances surrounding aging relatives' lives.

Features

Housing

  • 22 resident community capacity 22 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pocatello Regional (10 miles away) Pocatello Regional (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Caring Hearts Assisted Living in Pocatello, ID is a compassionate and comprehensive senior care community that offers a variety of services to meet the unique needs of each resident.

Our facility provides various types of care, including board and care home, memory care, and skilled nursing facility options. This ensures that individuals can receive the level of support they require while staying within a familiar and comfortable environment.

Residents at Caring Hearts Assisted Living enjoy a range of amenities designed to enhance their overall well-being. Our community features a beauty salon where residents can pamper themselves, and cable or satellite TV for entertainment. We also offer devotional services off-site for those seeking spiritual enrichment.

Delicious meals are served in our dining room, with special dietary restrictions being accommodated as needed. Each living space is fully furnished, providing residents with all the comforts of home. Housekeeping services are provided to ensure cleanliness and tidiness at all times.

To encourage socialization and engagement, we have indoor common areas where residents can interact with one another. A kitchenette is available for personal use, along with laundry facilities for convenience. Outdoor spaces allow residents to enjoy fresh air and scenery.

At Caring Hearts Assisted Living, we understand that some individuals may only need short-term stays or respite care. We offer these options to accommodate different situations. Move-in coordination is provided to make transitioning into our community as seamless as possible.

Our dedicated staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate care effectively. For those with specific dietary needs like diabetes, we offer specialized meal plans and diabetic care.

Medication management ensures that residents receive their prescribed medications on time and accurately. Our mental wellness program supports emotional well-being through various activities and therapies tailored to individual needs.

Transportation arrangement for medical appointments is available for added convenience. Additionally, we are situated near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals to meet the needs of our residents.

At Caring Hearts Assisted Living in Pocatello, ID, we strive to provide a nurturing and supportive environment where seniors can thrive.

Nearby Places of Interest

Located in Pocatello, Idaho, this neighborhood offers convenient access to several hospitals and medical facilities, making it an ideal location for senior living. Within close proximity are various physicians specializing in different fields, ensuring easy access to healthcare services. Additionally, there are several cafes and restaurants nearby for dining options and social activities. Parks provide opportunities for outdoor recreation and relaxation. Places of worship cater to spiritual needs, and pharmacies are easily accessible for medication needs. Transportation options such as taxi services are also available for convenience. Overall, this area provides a well-rounded environment for seniors looking for a supportive community with essential amenities within reach.

Hospitals

  • US Veterans Outpatient Clinic (0.4 miles)
  • Portneuf Medical Specialty Clinic (0.6 miles)
  • Portneuf Labor, Delivery & Postpartum (0.6 miles)
  • Safe Haven Hospital and Care Center (0.8 miles)
  • Portneuf Regional Medical Center (1.3 miles)
  • Portneuf Medical Center (1.4 miles)
  • Portneuf Medical Center (2 miles)

Physicians

  • Julio C Vasquez, MD (0.4 miles)
  • Pocatello Radiology Associates (0.4 miles)
  • Idaho Kidney Institute (0.4 miles)
  • Idaho Vein Center (0.4 miles)
  • Southeast Idaho Gastroenterology (0.4 miles)
  • Callaghan Cheryl M (0.5 miles)
  • Portneuf Heart and Lung Surgeons (0.5 miles)

Cafes

  • Cafe Tuscano (0.6 miles)
  • Turner Dining Commons (1.3 miles)
  • Red Hot Roasters (1.8 miles)
  • Idaho Unlimited (2.1 miles)

Restaurants

  • Arctic Circle Restaurant (0.6 miles)
  • VousDoo Grill (1.5 miles)
  • ISU Chartwells (1.6 miles)
  • Jack In The Box (1.8 miles)
  • McDonald's (1.8 miles)
  • Elmer's Restaurant (1.8 miles)
  • Jimmy John's (1.8 miles)

Parks

  • Ammon Park (1.2 miles)
  • Caldwell Park Pocatello,idaho (1.3 miles)
  • Caldwell Park (1.7 miles)
  • Alameda Park (1.8 miles)

Places of Worship

  • LDS 2nd University Stake Center (1.3 miles)
  • Supreme Assembly of Beauceant (1.4 miles)
  • Central Christian Church (1.7 miles)
  • Blazing Grace Church (1.7 miles)
  • Idaho Pocatello Mission (1.8 miles)
  • Islamic Soc of SE Idaho (1.9 miles)
  • Mountain Valley Baptist Church (2.2 miles)

Pharmacies

  • Bob's Pharmacy (1.3 miles)
  • Bengal Pharmacy (1.6 miles)
  • Ed Snell's Pharmacy Shop (1.9 miles)
  • Shaver Pharmacy And Compounding Center (1.9 miles)
  • Ridley's Family Markets (2 miles)
  • Albertsons Pharmacy (2 miles)
  • Ed Snell's Pharmacy Shop (2.2 miles)

Transportation

  • Avcenter (1.9 miles)
  • Sam's Taxi Cab (1.9 miles)

Frequently Asked Questions

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