Caring Hearts Assisted Living in Pocatello, ID
Save3428 East Center Street, Pocatello, ID 83201
For more information about senior living options: (844) 490-3973
The staff are caring and the residents are their top priority. The facility is clean, neat, and well organized. The administration and aides are awesome, making the place feel like home. The staff treats residents like family and shows kindness, love, and patience. Alice, the administrator, goes above and beyond for residents and their families. The team communicates well with families and keeps them informed promptly. The meals are wonderful and well balanced. The environment is welcoming, compassionate, and supportive. The ownership and staff are dedicated to caring for residents with dignity.
They warn others not to place a parent in this nursing home, citing neglect that led to their mother being dropped on the floor and dying a week later. They felt the facility lacked communication, consistency, ethics, and integrity. They described the place as awful and the employees as incompetent and untrustworthy. They reported the facility was understaffed and didn't have time for patients. They claimed management lacks care and compassion for residents. They accused local management of poor communication about payments and questioned ethics, calling it collusion. They reported no heat on one side, food that was mostly sandwiches, and a facility that smelled of urine. They felt the facility cared more about money than proper care of residents. They claimed Caring Hearts failed to inform relatives when a family member died, calling it uncaring.Caring Hearts Assisted Living in Pocatello is best suited for families seeking a warm, home-like environment where memory care residents and seniors with daily living needs are treated with visible kindness and personal attention. The community tends to shine for families who value a small-house, neighborly feel, where staff know residents well, form genuine connections, and maintain a calm, supportive atmosphere. It is especially appealing to those evaluating dementia or Alzheimer's care in a setting that emphasizes daily routines, social engagement, and a sense of belonging among residents. For anyone whose priority is highly structured clinical oversight, or who requires rigorous, consistently flawless operation across every shift, this community may not be the best fit.
Albeit with a mix of voices, the strongest signals point to two anchors: the people and the method. The most frequent praise centers on staff who are described as caring, responsive, and deeply engaged with residents. Families repeatedly note that caregivers treat residents like family, with patience, warmth, and a readiness to go beyond the minimum to ensure comfort - whether that is arranging favorite meals, facilitating social activities, or simply sharing a reassuring presence. The facilities themselves are celebrated for cleanliness, a well-kept, homey ambiance, and well-planned living spaces that feel intimate rather than institutional. The administrator, particularly Alice, is singled out for accessibility and initiative, with families citing her hands-on involvement in transportation, hospital transitions, and daily operations as a defining positive.
Yet the community carries a meaningful caveat that potential residents and families cannot ignore. A cluster of reviews highlights concerns about staffing levels and consistency, with some accounts describing days when resident needs appeared to outpace available help. Controversies surface around communication gaps, responsiveness to health changes, and, in a few cases, perceived lapses in safety or care. Additional voices raise questions about room size, the building's age, and the handling of financial or administrative matters. Taken together, these mixed signals suggest that while the human touch can be exceptional, operational strain on certain shifts or departments can undermine some residents' experience if not proactively managed.
Those pros offset the main drawbacks most convincingly when family members are ready to leverage the community's strengths. The combination of intimate, two-house memory-care environments with a high-contact staff culture can deliver meaningful, day-to-day quality of life for residents who benefit from routine, predictable care, and proactive social engagement. Positive care planning, rapid family communication, and visible leadership presence can transform a facility from a good option into a trusted home, particularly for residents who respond well to a consistent caregiving team and a staff that remembers personal preferences. In short, the strongest defense against the concerns raised in negative reviews is a demonstrated, ongoing commitment to staffing stability, transparent communication, and individualized care adjustments.
Families who should consider alternatives are those for whom risk tolerance for staffing fluctuations is low or whose loved one has highly complex medical needs requiring near-constant clinical nursing supervision. If timely medication administration, aggressive oversight of health issues, or a deficit in consistent daily staffing would compromise safety or well-being, other communities with steadier ratios and more robust medical readiness may be a better match. Those with heightened sensitivities about past administrative disputes or fears of financial opacity should verify governance structures, fee clarity, and dispute-resolution processes before committing. Prospective residents should also inquire about current occupancy, staffing patterns across shifts, and direct access to supervisors to gauge whether the environment can deliver unwavering reliability.
The bottom line is that Caring Hearts offers a deeply caring, personable setting that many families fall in love with - especially for dementia care where residents form meaningful bonds with caregivers and feel genuinely valued. The extraordinary care moments cited by families, the welcoming administration, and the overall cleanliness and atmosphere create a compelling case for this community as a preferred choice. However, this strength is conditional: it depends on maintaining strong staffing, robust communication, and transparent administrative practices. For families ready to demand ongoing accountability and who can tolerate the occasional friction that accompanies a smaller, high-touch operation, Caring Hearts remains a strong, practical option worth pursuing with due diligence: request a current staffing schedule, speak with several caregivers and supervisors, review recent care plans, and confirm the steps taken when concerns arise.
22 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pocatello Regional (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Caring Hearts Assisted Living in Pocatello, ID is a compassionate and comprehensive senior care community that offers a variety of services to meet the unique needs of each resident.
Our facility provides various types of care, including board and care home, memory care, and skilled nursing facility options. This ensures that individuals can receive the level of support they require while staying within a familiar and comfortable environment.
Residents at Caring Hearts Assisted Living enjoy a range of amenities designed to enhance their overall well-being. Our community features a beauty salon where residents can pamper themselves, and cable or satellite TV for entertainment. We also offer devotional services off-site for those seeking spiritual enrichment.
Delicious meals are served in our dining room, with special dietary restrictions being accommodated as needed. Each living space is fully furnished, providing residents with all the comforts of home. Housekeeping services are provided to ensure cleanliness and tidiness at all times.
To encourage socialization and engagement, we have indoor common areas where residents can interact with one another. A kitchenette is available for personal use, along with laundry facilities for convenience. Outdoor spaces allow residents to enjoy fresh air and scenery.
At Caring Hearts Assisted Living, we understand that some individuals may only need short-term stays or respite care. We offer these options to accommodate different situations. Move-in coordination is provided to make transitioning into our community as seamless as possible.
Our dedicated staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate care effectively. For those with specific dietary needs like diabetes, we offer specialized meal plans and diabetic care.
Medication management ensures that residents receive their prescribed medications on time and accurately. Our mental wellness program supports emotional well-being through various activities and therapies tailored to individual needs.
Transportation arrangement for medical appointments is available for added convenience. Additionally, we are situated near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals to meet the needs of our residents.
At Caring Hearts Assisted Living in Pocatello, ID, we strive to provide a nurturing and supportive environment where seniors can thrive.
Located in Pocatello, Idaho, this neighborhood offers convenient access to several hospitals and medical facilities, making it an ideal location for senior living. Within close proximity are various physicians specializing in different fields, ensuring easy access to healthcare services. Additionally, there are several cafes and restaurants nearby for dining options and social activities. Parks provide opportunities for outdoor recreation and relaxation. Places of worship cater to spiritual needs, and pharmacies are easily accessible for medication needs. Transportation options such as taxi services are also available for convenience. Overall, this area provides a well-rounded environment for seniors looking for a supportive community with essential amenities within reach.
Caring Hearts Assisted Living offers Studio apartments.
Caring Hearts Assisted Living is located at 3428 East Center Street, Pocatello, ID 83201 in Bannock County, Idaho
The features offered by Caring Hearts Assisted Living are integral to providing comprehensive memory care for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes personal dignity and hygiene, while activities of daily living support independence and routine in a familiar setting. Medication management ensures that residents receive their prescriptions timely and accurately, minimizing the risk of confusion or missed doses. Meal preparation and service cater to nutritional needs, focusing on balanced diets that are essential for brain health. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with healthcare providers. The 24-hour supervision provides a safe environment, offering peace of mind to both residents and families. Additionally, a mental wellness program addresses cognitive engagement and emotional support, fostering mental stimulation crucial for enhancing quality of life among individuals facing memory challenges.
Caring Hearts Assisted Living on seniors.fyi includes 5 photos including images showing interior, architecture, landscaping, and more.
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