BrightStar Healthcare Jackonsville

Pros

• Quanisha is the best - a godsend.
• Kim Crews is an awesome caregiver with Brightstar Care.
• Amy W. is extremely professional, helpful, and friendly, with over 20 years of nursing experience.
• Amy W. makes learning self-infusing easier with humor and creative ideas.
• Thomas is really amazing and polite.
• BrightStar Care's staff are kind, dependable, and truly care.
• Peyton is very good with him and goes above and beyond the normal requirements.
• Elizabeth is accommodating and quick to respond to requests, confirm appointments, and find solutions.
• Lindsey Lawler is very sweet, helpful, and kind - a wonderful person.
• BrightStar provided wonderful care and comfort.
• The staff are genuinely kind and truly care about the people they help.
• The team has taken great care of her, and the family is grateful.

Cons

• The worker named Thomas was hostile.

Review

George speaks with warmth about Quanisha, his helper bee who feels like a godsend in his day-to-day life. He describes Quanisha as the best helper, a true presence of support and care that brightens his routine. In his words, Quanisha stands out not just for tasks completed but for the positive energy and reliability she brings into the home, making every day a little easier and more hopeful.

Turning to BrightStar Care, Kim Crews emerges as a caregiver who leaves a strong impression on Robert Companion, who is thankful for her. Kim is described as awesome - someone whose kindness and compassion shine through in every interaction. Robert emphasizes that Kim is not only caring but also a reliable companion, bringing good company and a sense of reassurance to his daily life.

Toni is highlighted as a caregiver who earns a high recommendation from those who receive care. The praise notes that Toni truly enjoys her job, which translates into attentive, enthusiastic support for the people she cares for. This combination of professionalism and genuine enthusiasm makes her a standout figure for families seeking dependable, compassionate help.

Amy W. is featured for her work with a husband who is a home health patient learning to self-infuse his medication. Since May, Amy has been visiting twice a week, bringing more than two decades of nursing knowledge to the table. She is described as extremely professional, helpful, and friendly, and her humor and creative ideas make the challenging process of learning self-infusion far more approachable. The reviewer expresses deep gratitude for Amy and BrightStar Care, making a clear endorsement of the agency for in-home care and support.

The review of Thomas presents a mix of attributes. The writer states that Thomas was really amazing and polite, and they intend to recommend others to BrightStar because of him. There is an unusual note in the message about how "hostile" he was, followed by comments about his patience and genuine care. The sentiment suggests a lot of appreciation for his dedication, even as the wording reflects a moment of tension or a possible miswording in the original message. Regardless, the overall takeaway is a strong endorsement of Thomas's care and the level of attention he provided.

Across the feedback, BrightStar Care is consistently described as amazing, with staff who are kind, dependable, and genuinely caring. The process of arranging care is depicted as smooth and reassuring, giving families real peace of mind. This widespread praise reinforces the sense that the agency can deliver quality in-home care and reliable support when it matters most.

Peyton, caring for a husband, is praised for going above and beyond the expected duties. She is noted as someone who does much more than "sit," and both the husband and wife appreciate the time spent with her. Elizabeth, the owner, is specifically commended for being accommodating, quick to respond to requests, and effective at confirming appointments and finding solutions. The couples' trust in BrightStar is clear, and they express gratitude for having a dependable team to count on.

Lindsey Lawler is remembered as a carer who was very sweet, helpful, and kind, described as a wonderful person. The appreciation for her presence is palpable, with thanks extended for all she contributed. Another member of the BrightStar family receives praise for providing wonderful care and comfort to a grandmother over several months, with the family expressing gratitude for the thoughtful attention given.

The atmosphere surrounding BrightStar Care in these stories is consistently positive. One reviewer notes a genuinely kind culture among the staff, who seem to care deeply about the people they help - not merely as clients of a service, but as human beings deserving support and understanding. This sense of care has made a meaningful difference for families during times when comfort and reliability are especially important.

Overall, the testimonials paint a picture of a team that combines professional expertise with heartfelt compassion. The caregivers mentioned - Quanisha, Kim Crews, Toni, Amy W., Thomas, Peyton, Lindsey Lawler - along with the leadership of Elizabeth, contribute to an environment where families feel seen, supported, and confident in the care their loved ones receive. The recurring notes of kindness, flexibility, and dependable service point to BrightStar Care as a trusted partner for in-home care, capable of easing difficult moments and elevating everyday life through thoughtful, person-centered support.

Physicians

• Borland-Groover Clinic (0.2 miles)
• VA Outpatient Clinic - Southpoint (0.4 miles)
• Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (0.5 miles)
• Cancer Specialists Of North Florida (0.5 miles)
• North Florida OB/GYN-Paul Rebenack, MD (0.6 miles)
• Baymeadows Family Practice (2.2 miles)
• Family Allergy & Asthma Consultants (2.3 miles)

Restaurants

• Dave & Buster's (0.4 miles)
• Applebee's (0.6 miles)
• Chick-Fil-A (0.8 miles)
• Los Toros Mexican Restaurant (2.1 miles)
• Chick-Fil-A (2.1 miles)
• McDonald's (2.2 miles)
• Island Wing Company (2.2 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.2 miles)
• The Coffee Grinder (2.9 miles)
• Metro Diner (3.1 miles)
• The Local - San J (4 miles)
• Starbucks (4.7 miles)
• Southern Grounds (5.3 miles)

Pharmacies

• Winn-Dixie (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)
• Walgreens (3.2 miles)

Theaters

• Cinemark Tinseltown and XD (2.3 miles)

Hospitals

• Brooks Rehabilitation Hospital (2.9 miles)
• Baptist Primary Care (3.2 miles)

Places of Worship

• Holy Family Catholic School (3 miles)

Parks

• Losco Regional Park (5 miles)
• Losco Park (5 miles)
• Riverfront Park (5.7 miles)
• Huffman Boulevard Park (5.9 miles)