Woodland Grove Health & Rehabilitation Center in Jacksonville, FL
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4325 Southpoint Boulevard, Jacksonville, FL 32216
For more information about senior living options: (844) 490-3973
The therapists, especially Charles, did an excellent job. The nurses and CNAs were very respectful and helpful, and it was a wonderful experience for him. Woodland Grove Health and Rehab Center provides excellent care, with staff who show genuine kindness and professionalism. Cynthia gives outstanding care and treats each patient like family, with patience, warmth, and true compassion. Marion Simmons brings warmth, patience, and professionalism, ensuring residents receive what they need and feel cared for. The Woodland Grove care team is remarkable, with Cynthia Spencer as an outstanding example who works tirelessly to keep patients comfortable. The staff are extremely professional, patient, and guest-friendly. Patrina and the staff are extremely friendly and professional to work with. Vanessa, the receptionist, is described as the best front desk contact. Alyke and the therapy team provide clear, timely, and professional communication and show evident passion for their patients. The therapy department was great; Kaci, Keisha, and Mary Kay were phenomenal. Woodland Grove is an amazing place for seniors; the team is caring, compassionate, and highly skilled.
The facility was severely understaffed and poorly managed. The staff were often on their phones, leaving rooms dirty and residents neglected. Belongings were reportedly stolen, with valuables mishandled. Communication with families was inconsistent and often unresponsive. Residents faced long wait times for care, with no call lights reliably answered. Therapy services were limited, providing too few sessions for many patients. Meals were frequently cold and offered limited choices and liquids. Residents were left in soiled diapers or dirty bedding for hours.Woodland Grove Health & Rehabilitation Center in Jacksonville is best suited for families pursuing short-term rehabilitation where a dedicated therapy team can drive meaningful gains and where a high level of family advocacy can keep care on track. The facility can deliver real mobility improvements and structured activity when therapists are engaged, the nursing staff is attentive, and administration remains responsive to concerns. This stream of progress is most reliable for residents who arrive ready to participate in PT/OT and who can rely on regular, proactive updates from a committed care team. For those needing a consistently calm, fully staffed long‑term home with unwavering daily oversight, this community is unlikely to meet every expectation without vigilant family involvement.
Alternatives deserve consideration for several clearly defined scenarios. If the obligation to monitor every shift, chase missing medications, and verify daily plans feels prohibitive, another facility may better protect comfort and safety with steadier staffing and stronger internal communication. Families who cannot maintain regular in-person or phone advocacy risk gaps in care, delayed treatments, or unaddressed medical issues. For residents who require reliable physician access, meticulous hygiene standards, and consistently prompt response to calls, looking at options with stronger medical oversight and demonstrable track records in ensuring timely meds and daily care is prudent. In short, Woodland Grove may work best when paired with an active, involved family and a rehab-focused plan, not as a hands-off long-term home.
On the upside, the therapy program at Woodland Grove can be a decisive differentiator. Several reviewers highlight skilled PT/OT teams and therapists who produce real improvements, sometimes with staff personalities that elevate the experience. Positive testimonials point to therapists who motivate, clinicians who communicate clearly, and aides who cultivate genuine rapport with residents. When the therapy team engages, paired with a front desk that sets a friendly tone and a few standout nurses or CNAs, the atmosphere shifts toward competence, progress, and a sense of partnership with families. Those boosted by successful rehab tend to view the center through a more favorable lens, even amid other operational concerns.
Yet the cons carry significant weight and often eclipse the advantages in long-term decision making. A pattern of understaffing, inconsistent med administration, and unreliable call responses appears in multiple accounts, sometimes with dangerous implications (missed pain meds, untreated UTIs, or late antibiotics). Communication gaps between shifts, between nursing and physicians, and with families create ongoing uncertainty about a resident’s status and treatment plan. Several families report rooms, meals, and hygiene standards that fall short of expectations, including delays in addressing basic needs, instances of soiled protection, and gaps in routine care. The most troubling reviews describe a culture where staff mood and attentiveness vary widely, and where administrative follow-through on complaints or requests can be slow or absent.
The variability in staff performance further complicates the picture. Praise is targeted and specific, names like Keisha, Cynthia, Marion, Alyke, Vanessa, the kind of recognition that signals a few individuals consistently rise above. But across the same facility, other accounts describe rude interactions, delayed or missing documentation, and a governance tone that leaves families feeling unheard. This split reality matters: families with strong, proactive caregivers may ride out the inconsistency, while those needing steady daily reliability may be better served elsewhere. Prospective residents should plan to assess firsthand how the day-to-day experience actually feels on a typical weekday and weekend, and to interview administrators about escalation paths for concerns.
In weighing the decision, the overarching message is clear: Woodland Grove can be a viable option for rehab-focused stays where therapy is strong and families are prepared to partner closely with staff. The same facility becomes a risky proposition for those seeking a consistently safe, transparent, and well-coordinated long-term residence without persistent family advocacy. If choosing Woodland Grove, approach it with a concrete plan: request a meeting with the therapy lead to map out a rehab trajectory; insist on a clear medication management protocol and a documented daily plan; tour multiple shifts to observe call-bell response times and room cleanliness; and seek direct contact information for the unit manager and administrator to channel concerns promptly. Ensure all discharge goals, dietary needs, and activity preferences are captured in writing, and confirm how grievances are tracked and resolved. In many cases, families find that Woodland Grove can deliver meaningful progress under a vigilant, engaged approach, but that the price of admission includes relentless advocacy, frequent visits, and a readiness to pivot to alternatives if care quality stalls.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodland Grove Health & Rehabilitation Center in Jacksonville, FL is a vibrant and inviting assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The center encompasses a variety of amenities designed to enhance the quality of life for residents. This includes a beauty salon where individuals can receive professional hair and nail services, ensuring they always look and feel their best. Residents can enjoy their favorite shows and movies with cable or satellite TV in their own private rooms. Community operated transportation is available for outings, shopping trips, or appointments, providing convenient access to the outside world. A computer center allows individuals to stay connected with loved ones through emails or social media, while high-speed internet/Wi-Fi is available throughout the center for easy online browsing.
The dining experience at Woodland Grove is restaurant-style, offering nutritious meals prepared by experienced chefs. Special dietary restrictions are accommodated to ensure that each resident receives meals that suit their unique needs. For those who prefer self-catering options, kitchenettes are available in select rooms.
To promote an active lifestyle, the center provides various spaces for physical activity and entertainment. A fitness room is equipped with exercise equipment to help residents stay fit and healthy. Gaming rooms offer opportunities for friendly competition or leisurely enjoyment of board games or cards. Outdoor spaces including gardens allow individuals to relax amidst nature.
Care services provided by Woodland Grove are comprehensive and personalized. 24-hour call systems are in place to ensure that assistance is readily available when needed. Trained staff provide assistance with activities of daily living such as bathing and dressing, as well as transfers for individuals with mobility challenges. Medication management ensures that residents receive their prescribed medications on time.
Mental wellness programs cater to the emotional well-being of residents, promoting engagement, cognitive stimulation, and social interaction within the community setting. Transportation arrangements are made for non-medical purposes such as visits to local attractions or shopping destinations.
Residents also have access to a wide range of activities and amenities outside of the community. Cafes, restaurants, theaters, pharmacies, hospitals, and places of worship are conveniently located nearby, ensuring that residents can easily explore the surrounding area and maintain an active social life.
Overall, Woodland Grove Health & Rehabilitation Center provides a warm and caring environment where seniors can enjoy a fulfilling lifestyle while receiving the assistance they need.
Woodland Grove Health & Rehabilitation Center is located at 4325 Southpoint Boulevard, Jacksonville, FL 32216 in Duval County, Florida
Woodland Grove Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, outdoors, landscaping, trees, architecture, interior, plant, artwork, and more.
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