Woodland Grove Health & Rehabilitation Center is a nursing home community in Jacksonville, FL.
Information last verified:
Woodland Grove Health & Rehabilitation Center in Jacksonville, FL
Save4325 Southpoint Boulevard, Jacksonville, FL 32216
For more information about senior living options: (866) 208-4318
Residents and families frequently describe the team as kind and professional.
Across the reviews, many people say they saw staff members who were respectful, helpful, and attentive during visits or during care. A number of reviewers also call out specific staff for patience and compassionate bedside support. Some residents report the opposite experience, describing rude behavior or dismissiveness, so kindness is not consistent across all accounts.
Physical and occupational therapy are repeatedly tied to better mobility.
Several reviews mention PT and OT as a key part of the stay, with residents coming in unable to walk and later able to move better with a walker. Reviewers also describe therapists as organized and focused, and some families say the therapy team kept them informed. A smaller number of reviews complain about not enough therapy time, which suggests the experience may vary by patient needs and staffing levels.
Families describe both strong updates and frustrating delays.
Some families say communication was excellent, including clear coordination and updates about a loved one’s condition. Other reviewers describe trouble reaching staff, lack of timely responses, and not being informed about what was happening. A few accounts also mention medication or care information not being handled as expected, reinforcing the need to stay on top of updates.
Multiple reviews mention understaffing and delayed help.
A recurring concern in negative reviews is that call lights or requests for care were slow to be answered, with some residents reporting long waits. Several accounts also describe periods without timely medication support, missed needs like repositioning or hygiene, or delays in responding after falls or medical concerns. Even reviewers who were overall positive sometimes include wording that suggests families should advocate actively.
Dining experiences range from enjoyable to repeatedly disappointing.
Some families say meals were good, with options available and alternative choices offered when residents didn’t like what was served. Other reviews complain about limited food choices, cold meals, or trouble with what was prepared for specific diets. The community also offers restaurant-style dining and supports special dietary restrictions, which aligns with why diet and meal service come up so frequently in reviews.
Reviewers mention cleanliness as both a strength and a serious problem.
Positive accounts describe the facility as clean and well maintained, including cleanliness during visits and a generally fresh environment. Negative reviews, however, include reports of dirty rooms, odors, pests, and hygiene lapses that families say led to distress. Because both kinds of descriptions appear, it’s best to take cleanliness feedback as something to watch closely during a stay.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Jacksonville International (18 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWoodland Grove Health & Rehabilitation Center is located at 4325 Southpoint Boulevard, Jacksonville, FL 32216 in Duval County, Florida
Woodland Grove Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, outdoors, landscaping, trees, architecture, interior, fireplace, decor, and more.
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