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4.5 from 38 reviews
5 stars
30
4 stars
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Overall Review of American In-Home Care - Jacksonville, FL
differentiator6 reviews mention this
Care coordination through named liaisons
Residents and families repeatedly describe getting help through specific liaisons who solve concerns and coordinate care.
Several reviewers mention working with particular liaisons or managers who helped address issues and keep care moving. A number of families describe clear communication when arranging services, including getting a caregiver on short notice. Reviewers also call out responsiveness to questions and changes, with one person specifically praising support with scheduling.
caveat4 reviews mention this
Care can be inconsistent at times
Some families report gaps when a replacement caregiver was not provided or visits did not arrive as expected.
While some reviewers say they could get help when their usual caregiver was unavailable, others describe reliability problems. One family reports a replacement was never sent when the caregiver could not be there, and another describes multiple missed or late visits with no backup. A different reviewer also calls out that care sometimes felt basic and depended heavily on the caregiver, which can affect how well contracted tasks get done.
caveat3 reviews mention this
Billing and added fees raise concerns
Multiple reviewers raise billing concerns, including higher-than-expected costs and difficulties reaching the billing team.
Some reviewers describe billing issues that affected their experience, even when service otherwise felt good. One person specifically cautions about hidden fees related to arrival and time tracking that can add up. Another reviewer notes billing department callbacks can be difficult, and another says billing problems occurred but were handled after contact.
common3 reviews mention this
Experience with dementia and recovery
Reviewers describe using the service during dementia progression and post-surgery recovery.
A recurring theme is that families used the service during serious health situations. One reviewer describes hiring care as dementia progressed, and another describes long-term support for a parent with advanced dementia and immobility. Others also describe help during recovery after cancer surgery, including arranging a caregiver to support daily needs while recuperating.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Jacksonville International (20 miles away)
Nearby Places of Interest
This part of Jacksonville, Florida offers a variety of amenities that would be beneficial for senior living. The area includes a selection of restaurants and cafes within close proximity, providing easy access to dining options. There are also several places of worship nearby for spiritual support. Additionally, there are multiple pharmacies and physicians' offices in the area, ensuring convenient access to healthcare services. The presence of parks and theaters offer opportunities for recreation and entertainment. For transportation needs, there is a car rental service available as well as hospitals in close proximity for medical emergencies. Overall, this area provides a range of resources and facilities that could cater to the needs of seniors looking for a comfortable and convenient living environment.
Restaurants
5th Element (0.1 miles)
Los Toros Mexican Restaurant (1.8 miles)
Steak 'n Shake (1.9 miles)
Dave & Buster's (2.2 miles)
Chick-Fil-A (2.4 miles)
Chick-Fil-A (2.6 miles)
BJ's Restaurant & Brewhouse (2.6 miles)
Cafes
The Coffee Grinder (0.5 miles)
Metro Diner (0.6 miles)
Starbucks (2.3 miles)
Starbucks (2.6 miles)
Starbucks (2.7 miles)
Starbucks (6.2 miles)
Places of Worship
Holy Family Catholic School (0.5 miles)
Cody Family Enrichment Center (4.8 miles)
Shepherd of the Woods Lutheran Church (4.9 miles)
St Joseph's Catholic Church (4.9 miles)
Freedom Christian Fellowship (5.5 miles)
Pharmacies
Walgreens (0.8 miles)
CVS Pharmacy (1.3 miles)
Winn-Dixie (1.7 miles)
Walgreens (2.6 miles)
Winn-Dixie (2.7 miles)
CVS Pharmacy (2.8 miles)
Walmart Pharmacy (3 miles)
Physicians
Baymeadows Family Practice (1.2 miles)
Cancer Specialists Of North Florida (2.2 miles)
Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (2.2 miles)
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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Jacksonville International (20 miles away)
Responsive office staff and trustworthy caregivers who advocate for families.
Highly Beneficial Low-Impact Exercises for Senior Living Residents
Is In-Home Healthcare Tax Deductible? Your Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts