ComForcare Senior Services

Pros

• The staff is welcoming, professional, and attentive; described as second to none.
• ComForCare provides wonderful home care, giving families peace of mind.
• Nick Houpt consistently goes the extra mile and is highly trusted by clients.
• Carol and Curt are passionate owners who treat clients like family.
• The team communicates well and is approachable and experienced.
• Families feel supported and cared for throughout the caregiving journey.
• ComForCare is frequently recommended as the go-to home care provider.

Cons

• One reviewer advises others to save themselves the trouble and avoid this place.

Review

The collection of experiences with ComForCare Home Care paints a consistent picture of a team that people genuinely trust and rely on. Many reviewers highlight the staff's warmth, professionalism, and the feeling that they are in capable, caring hands from the very first contact. Pat is repeatedly named as a standout, described as welcoming and professional, and as someone who makes conversations feel personal - almost like talking to a family member. The sense people convey is that choosing ComForCare is choosing a team that treats clients with kindness and respect from the start.

Several stories center on a long-term, deeply personal relationship with a client's care. One reviewer shares how, over three years and starting with a meeting with Nurse Betty, the team attentively learns a loved one's needs, personality, likes, and dislikes. The continuity of care continues with Carol, Lauren Reilly, Mr. Reilly, Nick, and Betty assisting with VA benefit forms, and with frequent calls and texts that keep everything moving smoothly. This ongoing engagement underscores a core strength: the staff doesn't just provide services; they invest time to understand the person behind the needs and to adapt as those needs evolve.

Gratitude for this approach comes through in phrases like "we are very grateful" and "recently, it has not been an easy path," yet the journey becomes tolerable thanks to the supportive network at ComForCare. The sense of partnership is palpable, and clients repeatedly acknowledge that the staff have become essential "friends" in what can be a challenging process. The tone is consistently one of appreciation for a team that not only delivers care but also offers emotional support and reassurance to families navigating tough situations.

Another recurring theme is the sense of peace of mind that comes with reliable, compassionate care. One longtime client, Melvin Bowles, notes seven years of service and the relationships formed with the office staff and visiting nurses. He emphasizes the value of having a care giver who "takes care of me" so he does not worry about anything. The trials of aging and caregiving are made more manageable when the care team becomes a steady presence, and this sentiment recurs across several testimonials.

The idea of leaving a loved one in "new family members" who feel like part of the family is powerful in these reviews. A parenthetical moment - "I should have done this last year" - captures the relief of discovering that professional in-home care can also reclaim a sense of personal time and work-life balance for family members. The message is clear: when the right team steps in, families can regain control of their lives while their loved ones continue to receive attentive, respectful care.

Nick consistently emerges as a beacon within the team. Reviewers describe his work as "AMAZING," with one noting they won't go with anyone else. The sentiment is that Nick delivers a level of service that makes him a first-choice contact - "Ask for Nick!! He's great!!" The broader emphasis on Nick's extra effort - going the extra mile and ensuring that care aligns with families' goals - further reinforces the belief that ComForCare is a reliable partner for in-home care.

Another reviewer singles out a five-star experience, praising the staff for approachability and experience, and highlighting how communication remains exceptional and clients feel consistently cared for. Nick Houpt is again singled out as someone who exemplifies excellent service, reinforcing the perception that certain team members consistently elevate the standard of care and client experience.

Amid the overwhelmingly positive feedback, there is one cautionary note: a reviewer who urges others to "Save yourself the trouble and avoid this place." This outlier stands in contrast to the abundant praise and serves as a reminder that experiences can vary. It's a small counterpoint in a landscape where most voices describe warmth, reliability, and deep commitment, but it's part of presenting a complete, honest picture of customer sentiment.

Beyond individual staff members, several reviews commend the owners and leadership. Carol and Curt are described as passionate and caring, not merely running a business but engaging with clients as they would with their own family. Their approach is characterized by empathy during difficult times and a visible commitment to treating clients with the utmost respect. The sense that ownership is hands-on and sincerely invested comes through clearly, reinforcing trust in the organization's mission and practices.

Finally, the recurring message across notes of not living in the same city, or coordinating care from afar, is how ComForCare provides reassurance. The peace of mind that loved ones are being cared for, even when family members are geographically distant, is a common thread. The testimonials converge on the idea that ComForCare combines personable, capable front-line staff with engaged leadership, resulting in dependable, compassionate home care that families can rely on and feel good about. The overarching impression is one of a team that is not only competent but also genuinely invested in the well-being of both clients and their families.

Located in a bustling part of Jacksonville, Florida, this area offers a variety of amenities and services that cater to residents' needs. With several restaurants such as Applebee's and Los Toros Mexican Restaurant nearby, seniors can enjoy a range of dining options. Additionally, there are pharmacies like CVS and Walgreens within close proximity for convenient access to medication. For leisure activities, there are cafes like Starbucks and Metro Diner where residents can relax and socialize. In terms of healthcare, there are reputable physicians and clinics nearby, including Cancer Specialists Of North Florida and Southeast Orthopedic Specialists. Places of worship such as St Joseph's Catholic Church provide spiritual support for those who seek it. Furthermore, the presence of Brooks Rehabilitation Hospital and Baptist South Hospital ensures quality medical care is readily available. Overall, this neighborhood offers a vibrant community with various resources to support seniors in their daily lives.

Restaurants

• Dave & Buster's (0.7 miles)
• Chick-Fil-A (1 miles)
• Los Toros Mexican Restaurant (1 miles)
• Applebee's (1.1 miles)
• 5th Element (1.8 miles)
• Wicked Barley Brewing Company (1.8 miles)
• Chick-Fil-A (2.7 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Winn-Dixie (0.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.3 miles)

Cafes

• Starbucks (1 miles)
• The Coffee Grinder (2.2 miles)
• Metro Diner (2.3 miles)
• Starbucks (2.6 miles)
• Starbucks (3.7 miles)
• The Local - San J (4.7 miles)
• Southern Grounds (6.3 miles)

Physicians

• Hamoui Omar Dr First Coast Cardiovascular Institute Jacksonville (1.1 miles)
• Baymeadows Family Practice (1.1 miles)
• Cancer Specialists Of North Florida (1.1 miles)
• Borland-Groover Clinic (1.1 miles)
• VA Outpatient Clinic - Southpoint (1.4 miles)
• North Florida OB/GYN-Paul Rebenack, MD (1.6 miles)
• Southeast Orthopedic Specialists - CenterONE Clinic (2.8 miles)

Places of Worship

• Holy Family Catholic School (2.2 miles)
• Cody Family Enrichment Center (5.2 miles)
• St Joseph's Catholic Church (5.3 miles)
• Freedom Christian Fellowship (5.5 miles)
• Shepherd of the Woods Lutheran Church (6.2 miles)

Theaters

• Cinemark Tinseltown and XD (2.8 miles)

Parks

• Losco Regional Park (3.9 miles)
• Losco Park (4 miles)

Hospitals

• Brooks Rehabilitation Hospital (4 miles)
• Baptist Primary Care (4.3 miles)
• Baptist South hospital (5.7 miles)

Transportation

• Hertz Rent A Car (5.2 miles)