108 East Hillsdale Boulevard, San Mateo, CA 94403
For more information about senior living options: (844) 490-3973
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The center is described as extremely nice for loved ones, offering everything residents could need or want. The facility is very clean, with great customer service from every department and strong security. There is daily engagement for residents, including outings to the coast, plays in the city, or bocce. The staff is described as very nice. The atmosphere is great, the food is delicious, and service is wonderful, including authentic NOLA cuisine. The retirement home is amazing and well-staffed; Gail is praised as the most professional and effective manager who runs a great staff. Families report immaculate five-star resort-like living with beautiful decor, delicious food, and top-notch service. The staff is friendly, the lobby looks amazing, and front desk staff Mayra Bucio is praised for being beautiful and helpful.
One reviewer reports that a Hispanic staff member was not wearing a mask. A reviewer notes that the menu has declined quite a bit. The reviewer describes the facility as very expensive.This community comes across in a remarkably positive light for families seeking a welcoming, well-kept home for their loved ones. Review after review highlights an extremely nice environment where residents are cared for with attention to cleanliness, security, and comprehensive comforts. The place is described as very clean, with a sense of security that helps ease the mind of families entrusting someone they love to its care. It seems built and maintained to feel like a comforting, safe retreat rather than a clinical setting.
A steady thread throughout the feedback is the breadth of daily activities designed to keep residents engaged. There's truly something for everyone every day, whether it's an outing to the coast, a performance in the city, or a friendly game of bocce. The ability to stay active and socially connected is repeatedly cited as a major benefit, and the overall tone of the community is described as friendly and welcoming, with the tenants themselves noted as being very nice.
The staff and service consistently earn high praise across departments. Phrases like "great customer service from every department" and notes about how secure and well-run the facility feel are common. The lobby and front desk receive particular attention in some reviews, with compliments about their appearance and operation. One front desk team member, Mayra Bucio, is singled out not only for being helpful but also for her warm presence, described by some as both beautiful and friendly in a way that enhances the first impression visitors receive.
Food and atmosphere are frequent sources of delight as well. Multiple reviews emphasize great atmosphere and delicious food, with a particular nod to authentic New Orleans cuisine on offer. The dining experience is portrayed as satisfying and well-executed, contributing to a sense of resort-like quality in daily living. The overall ambience is described as appealing and polished, supporting an impression of high standards in both service and presentation.
Personal testimonials deepen the sense that this is a place families are glad to have found. One reviewer describes their mom's year-long residency as the best decision ever, calling the setting "immaculate 5-star resort living," with beautiful decor, delicious food, and top-notch service. They promise that visitors will be impressed enough to consider living there themselves, and they offer a clear thank-you to the community. Another voice specifically highlights Gail as the most professional and effective manager they have ever met, praising the leadership that guides a great staff and smooth operation.
Leadership and staff recognition also extends to the daily experience of guests and families. The lobby's impressive appearance and the consistent front-desk support reinforce the sense of a well-run, hospitable place. The staff is repeatedly described as friendly and attentive, and the environment is painted as both pleasant and secure - an essential combination for families who want reliable, thoughtful care for their loved ones. The takeaway is not just about one-off good moments but about a sustained impression of quality and care delivered by a dedicated team.
Not every note is perfectly positive, and a few remarks point to areas where experiences diverge. Some readers mention that while the overall experience remains favorable, the menu has declined somewhat in recent times, although they still find the staff to be consistently friendly. There's also a comment about the cost, with one reviewer noting that it is "very nice" but "also very expensive," suggesting that value may depend on what priorities families are balancing - quality of care and ambiance versus price.
Among the more controversial elements is a direct, unambiguous complaint that appears in the reviews: a claim about a staff member described with racial identifiers and a comment about mask-wearing. One reviewer writes, "I am reporting the hispanic lady running the joint for not waring her mask!!! You know the one with the ponytail that thinks she privileged." This line reflects a personal grievance expressed in strong terms and includes sensitive language about ethnicity paired with a behavior issue. While it is part of the firsthand feedback presented, it stands apart from the many positive notes and underscores that, as with any community, experiences can vary and concerns should be addressed through proper channels.
Overall, the consensus paints a picture of a friendly, clean, and well-managed retirement community with a broad slate of activities, strong dining experiences, and robust staff engagement. Families repeatedly emphasize the security, the warmth of the community, and the high level of care, alongside stories of personal gratitude for residents thriving in a setting that feels like more than just a residence. The blend of praise for leadership, the polished environment, and the occasional caveat about menu changes, price, and a single disputed incident offers a nuanced view: a place many families would feel confident about, with some ongoing opportunities for improvement and open dialogue.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (7 miles away) Metropolitan Oakland International (13 miles away) San Jose International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Peninsula Village is a warm and welcoming assisted living community located in the beautiful city of San Mateo, California. Our community offers a range of care services including board and care home options as well as respite care for those who need temporary assistance.
At Peninsula Village, we strive to provide a comfortable and homelike environment for our residents. Each room is fully furnished, ensuring that our residents feel at ease from the moment they move in. Our community features a spacious dining room where residents can enjoy delicious meals prepared by our skilled kitchen staff. We accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.
In addition to our indoor amenities, Peninsula Village also boasts a beautiful garden and outdoor space where residents can relax, take walks, or engage in light physical activities. Housekeeping services are provided regularly to maintain cleanliness and hygiene throughout the community.
We understand how important it is for our residents to stay connected with loved ones and the outside world, which is why we offer Wi-Fi/high-speed internet access as well as telephone services for their convenience.
Our dedicated staff members are trained to provide assistance with various activities of daily living such as bathing, dressing, and transfers. Additionally, we coordinate with healthcare providers to ensure seamless communication and coordination of care for our residents. Medication management is also provided to ensure that residents receive their prescribed medications on time.
Transportation arrangement services are available for medical appointments, making it convenient for residents to access healthcare when needed. For recreational purposes, transportation to nearby cafes, parks, restaurants, theaters, pharmacies, hospitals, and physicians' offices is also offered.
At Peninsula Village, we believe that staying engaged and active is essential for maintaining overall well-being. That's why we organize scheduled daily activities for our residents to enjoy.
Experience the comfort and convenience of Peninsula Village in San Mateo - a place where your loved ones will be cared for with compassion and respect.
Peninsula Village is located at 108 East Hillsdale Boulevard, San Mateo, CA 94403 in San Mateo County, California
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