Atria at Foster Square

Pros

• Atria at Foster Square is a bright, clean, and spacious facility with a friendly environment that fosters community among residents.
• The staff at Atria are consistently described as caring, professional, knowledgeable, and easy to deal with.
• Residents appreciate the variety of daily activities and enjoy a good selection of meals that resemble fine dining.
• The facility offers a beautiful setting and an active lifestyle with numerous amenities and comfortable communal areas.
• Families feel welcomed and valued during their visits, receiving excellent service from staff members who take the time to engage with them.
• Many residents are pleased with their living arrangements, citing the fitness classes and overall quality of life as major benefits.
• Atria is viewed as an upscale community that provides safe living accommodations for seniors in a cheerful atmosphere.
• The management works hard to address concerns and suggestions from residents, contributing to a sense of involvement within the community.

Cons

• Atria at Foster Square experienced significant turnover in staff, leading to fluctuating quality of care and services.
• One reviewer described their experience as a "nightmare of irrationality and impersonal consideration," indicating dissatisfaction with the facility’s handling of deposits and refunds.
• A family member reported that their loved one contracted COVID-19 while at Atria and felt the facility inadequately managed her care, ultimately resulting in her being sent home.
• Another review mentioned that despite the initial positive impressions, the overall quality of care needs improvement, and there were concerns about what medications residents received.
• There were complaints about aggressive sales tactics during the initial tour, with pressure to secure a room quickly using a refundable deposit that was later disputed when requesting a refund.
• The monthly fee was considered high by some families, causing financial strain despite children feeling it was justified for services provided.
• A reviewer noted that while they appreciated some aspects of the community, they found the number of outside activities/field trips fewer than expected and expressed disappointment in this area.

Review

Atria at Foster Square has garnered a mix of commendations and criticisms from residents and their families, painting a comprehensive picture of the senior living experience offered by this facility. Located conveniently across from a mall and close to several apartments and condos, Atria presents itself as a bright, clean, and welcoming environment for seniors seeking independent or assisted living. Many reviews highlight the pleasant atmosphere, spacious community areas, and well-maintained facilities that resemble more of a hotel than a traditional senior living complex. The overall aesthetic is described as modern and inviting, which sets Atria apart from other similar establishments.

Feedback on staff interactions provides another dimension to the resident experience at Atria. Numerous reviewers note the friendly demeanor exhibited by both long-term staff members and newer employees. This warmth appears integral to creating an environment where seniors feel comfortable and supported in their daily lives. Residents appreciate the availability of various communal activities designed to foster social engagement; however, opinions vary regarding the volume and diversity of off-campus outings. While some found in-house activities satisfactory—highlighting exercise classes, meals, movie nights with snacks, and happy hours—others expressed disappointment over the scarcity of field trips outside the facility.

Dining experiences at Atria have received mixed reviews over time. Initially celebrated for its quality fare akin to that found in four-star restaurants, there were reports indicating a decline in meal service quality due to staffing challenges over recent months. Nevertheless, improvements seem to be underway as management actively addresses concerns raised by residents about food service fluctuations. Moreover, many families consider nutritious meals essential for their loved ones' well-being; thus consistent dining standards are crucial for maintaining overall satisfaction.

Despite many positive experiences shared among residents who have made Atria their home, several concerning issues surfaced regarding deposit policies and communication practices with prospective clients and their families. One particular review highlights frustrations over what was perceived as misleading information regarding deposit refunds when potential residents chose not to move in after all—a sentiment echoed by another individual whose loved one faced difficulties after contracting COVID-19 while under Atria's care. This discrepancy between marketing promises of flexibility versus actual policy enforcement raises valid questions about transparency within operational standards.

Further complicating perceptions of Atria are testimonials concerning memory care services specifically tailored for patients with cognitive impairments like dementia. Some families report that while assisted living seems adequately supported by staff eager to assist residents with various needs—including transportation arrangements—memory care appears less equipped or responsive during critical moments requiring increased attention or specialized support.

In conclusion, while Atria at Foster Square offers many appealing attributes such as well-kept facilities filled with friendly staff members committed to enhancing life quality through engaging activities including exercise classes—there exists a juxtaposition against complaints surrounding financial practices relating to deposits non-refunds along with calls for improvement within specialized areas like memory care provisions which indicate room for growth moving forward into enhancing experiences provided therein altogether.

Located in the heart of Foster City, California, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With several parks nearby such as Leo J Ryan Memorial Park and Laurelwood Park, residents can enjoy outdoor activities and leisurely strolls in beautiful surroundings. There are also numerous dining options ranging from fast food chains like McDonald's and In-N-Out Burger to upscale restaurants like Lark Creek Grill. Medical needs are easily met with pharmacies such as CVS and Walgreens within close proximity, as well as hospitals like San Mateo Medical Center and Sequoia Hospital just a short drive away. For transportation, Hillsdale Station and Caltrain Stations provide easy access to explore neighboring cities. Additionally, there are reputable healthcare providers like the Palo Alto Medical Foundation and California Skin Institute for any medical concerns. Overall, this area offers a well-rounded community with everything seniors need for a comfortable and fulfilling lifestyle.

Parks

• Leo J Ryan Memorial Park (0.4 miles)
• Marlin Park (2.3 miles)
• Central Park (3.1 miles)
• Coyote Point County Park (3.9 miles)
• Laurelwood Park (4 miles)
• Burton Park (4.3 miles)
• Washington Park (4.5 miles)

Restaurants

• McDonald's (0.4 miles)
• In-N-Out Burger (3.2 miles)
• Chick-Fil-A (4.8 miles)
• In-N-Out Burger (5.2 miles)
• New England Lobster Market & Eatery (6.7 miles)
• In-N-Out Burger (7 miles)
• Lark Creek Grill (7.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.7 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (5.4 miles)
• Philz Coffee (5.4 miles)
• Coffeebar (5.4 miles)
• Starbucks (7.1 miles)
• San Francisco Giants Clubhouse (8 miles)
• Café Venetia (9.6 miles)

Transportation

• Hillsdale Station (2.3 miles)
• San Carlos Airport (SQL) (3.2 miles)
• San Carlos Airport Control Tower (3.5 miles)
• Redwood City Caltrain Station (5.4 miles)
• Millbrae Caltrain Station (7.2 miles)
• Boarding Area C (7.5 miles)
• Boarding Area D (7.5 miles)

Theaters

• Cinepolis San Mateo (2.4 miles)

Hospitals

• San Mateo Medical Center (2.7 miles)
• Mills-Peninsula Radiology (3.3 miles)
• Kaiser Permanente Redwood City Medical Center (5.3 miles)
• Sequoia Hospital (5.6 miles)
• Mills-Peninsula Health Services (6.8 miles)
• A & C Convalescent Hospital (7.7 miles)
• VA Medical Center-Menlo Park (8.6 miles)

Physicians

• Urology: San Carlos Center: Palo Alto Medical Foundation (3.1 miles)
• Bundy Opticians (3.3 miles)
• California Skin Institute (3.5 miles)
• California Skin Institute (5.2 miles)
• Kaiser RWC Birch Building (5.5 miles)
• Redwood City Women's Health Center (5.6 miles)
• CCRM Fertility of San Francisco (7.1 miles)