197 Flying Cloud Isle, San Mateo, CA 94404
For more information about senior living options: (844) 490-3973
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Staff across departments are courteous and caring. The facility feels like a five-star hotel, with staff who go above and beyond. Residents enjoy restaurant-quality meals and carefree dining. The community offers a light-filled layout and inviting patios. The calendar features art, exercise opportunities, and local outings. The team consistently delivers excellent service. Culinary and care teams provide quality meals and thoughtful support. Festive events and celebrations create meaningful, joyful experiences. Tours highlight model rooms and comprehensive amenities that impress visitors. The atmosphere is comfortable, welcoming, and safe.
Some reviewers reported inconsistent care and described it as dangerous to remain there; in the first 30 days, a grandmother fell six times, with two ER visits. They claimed night checks were inconsistent and staff would complain to relatives; at times workers were seen scrolling on their phones. Access to staff was difficult, taking minutes to find someone when needed, and belongings were not well tracked, with clothes going missing. A staff member named Cristal was criticized for poor service and for embarrassing the reviewer by not helping promptly. They described high vacancy levels and suggested the facility had significant care issues, with horror stories of residents being moved to other facilities (one facility received eight residents in a year). They felt the care did not reflect the building's pretty exterior, implying the appearance was misleading.Atria at Foster Square often feels less like a senior living community and more like a luxury hotel, with light-filled interiors that spill onto inviting patios and common spaces. Visitors repeatedly note that the atmosphere is bright, welcoming, and thoughtfully designed to foster social engagement. The calendar of activities is rich and varied, and residents are frequently seen in the middle of something - from Chinese New Year calligraphy and lion dances to hands-on projects like making your own ice cream sundae. There are also festival-style events such as Carnival Day and Labor Day BBQ, each complemented by high-quality dining that many describe as restaurant-worthy. The overall impression is a place where vitality and comfort go hand in hand, with residents actively participating in a broad spectrum of enrichment opportunities.
The people who work at Foster Square consistently earn praise from families and guests. Across the spectrum - from marketing and concierge to nursing and care teams - the staff are described as courteous, compassionate, and genuinely attentive. Families speak of staff who go above and beyond to ease transitions into the community and to support ongoing well-being. There is particular admiration for staff who are accessible and capable of coordinating with families during busy times, and several residents and visitors highlight individual team members - such as resident services directors and tour guides - who make visits and tours informative and reassuring. The impression of professionalism and warmth extends to the culinary and activity teams, who partners with families to tailor days that feel both engaging and safe.
Several residents and families emphasize how much they enjoy the living experience over time. One mover from another community shared that Foster Square felt like the right next step, and after arriving, they could not be happier with the decision. Others note that after a year or more, the ongoing meals remain a highlight - delicious, hassle-free dining that requires no planning, cooking, or cleanup. The opportunities for art, exercise, and local excursions help residents stay alert and social, and many people speak warmly about the sense of community that develops through regular programming and shared experiences. The sentiment is that Foster Square provides a steady rhythm of predictable, high-quality living with continuous opportunities for connection.
Yet, no review lives in a vacuum, and one family shared a starkly different experience in the first month. They reported multiple safety concerns, including six falls for their loved one, two ER visits, and perceived inconsistencies in care. They described staffing issues - employees who appeared distracted, sometimes scrolling on their phones - and difficulties in getting timely help or seeing care workers when needed. They also noted challenges with keeping track of personal belongings and questioned the level of oversight during nights and transitions. While they acknowledged that their encounters represented a specific experience, the account underscored the importance of careful due diligence, direct conversations with leadership, and thorough on-site observations when evaluating memory care options.
Community partnerships and events also play a meaningful role in the Foster Square story. Atria's events are not only about residents' day-to-day enrichment; they're also occasions that invite outside partners to collaborate. For example, Magical Memories Entertainment brought Santa Claus and Mrs. Claus to a holiday celebration, creating a warm, memorable atmosphere that underscored the staff's genuine care for residents. This kind of collaboration highlights the community's openness to shared experiences that add extra joy to residents' lives and demonstrates a commitment to creating meaningful, celebratory moments within the safe, supportive environment of the building.
The place is frequently described as a trustworthy home for loved ones, thanks to a combination of dining excellence, a robust activity calendar, and consistently attentive staff. Families recount personal moments that reinforce their confidence in Foster Square: a sense of safety in daily routines, the comfort of knowing medications are carefully managed, and the reassurance that caregivers strive to meet residents' individual needs. Positive testimonials emphasize the balance between luxury and practical, dependable care - the feeling that the community can be a reliable anchor during a significant life transition. The reviewers who speak most highly describe the four Cs that many hallmarks of the community embody: care, compassion, comfort, and community.
Taken together, Foster Square emerges as a place that is frequently celebrated for its atmosphere, programming, and culinary standards, with many residents and families expressing deep appreciation for the ambiance and the quality of life it supports. The overwhelming message is that, for many, Foster Square represents a high-caliber option in the peninsula area, capable of delivering a well-rounded, engaging, and dignified living experience for independent, assisted, and memory-care residents alike. Still, as with any senior living choice, the strongest approach is to visit, meet the team, observe activities in real time, and discuss care plans directly with the staff to ensure alignment with a loved one's specific needs and expectations.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (7 miles away) Metropolitan Oakland International (11 miles away) San Jose International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Janie's Home, located in the heart of San Mateo, CA, offers a welcoming and comfortable board and care home environment tailored for seniors seeking assistance with daily living activities while maintaining their independence. With a focus on personalized care, residents enjoy a range of amenities designed to enhance their quality of life. The fully furnished accommodation includes a cozy dining room where delicious meals are served, beautiful outdoor spaces for relaxation and socialization, and meticulously maintained gardens.
At Janie’s Home, every detail is attended to with services such as housekeeping, move-in coordination, and high-speed internet access available throughout the premises. Residents can partake in scheduled daily activities that promote engagement and community spirit.
The dedicated staff provides comprehensive care services including assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. Special dietary needs are carefully catered to ensure each resident receives nutritious meals prepared according to their preferences.
The community is conveniently located near various local attractions with easy access to cafes, parks, restaurants, pharmacies, hospitals, theaters, and transportation options for medical appointments. Janie's Home not only provides exceptional support but also fosters a vibrant community atmosphere where residents can thrive socially and emotionally in their golden years.
Janie's Home is located at 197 Flying Cloud Isle, San Mateo, CA 94404 in San Mateo County, California
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