Pleasant Hill Manor in Hayward, CA

Information last verified:

27794 Pleasant Hill Ct, Hayward, CA 94542

For more information about senior living options: (844) 490-3973

4.8 from 59 reviews
5 stars
52
4 stars
4
3 stars
1
2 stars
1
1 stars
1

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Overall Review of Pleasant Hill Manor

Pros

  • pro They describe Pleasant Hill Post Acute as clean, welcoming, and comforting.
  • pro The facility provides excellent care with attentive staff and good nutrition.
  • pro The therapy team is professional, dedicated, and effective at helping patients regain function.
  • pro The staff are compassionate, friendly, and consistently go the extra mile for patients.
  • pro The center features a pleasant outdoor patio that enhances the overall environment.
  • pro Families and visitors are greeted warmly and supported during check-in and visits.
  • pro Patients experience safe, reassuring care that supports recovery and independence.
  • pro They would highly recommend Pleasant Hill Post Acute to others seeking skilled nursing and rehab care.

Cons

  • pro The facility wouldn’t accept the reviewer’s mom because she had only 9 days of Medicare coverage and there were no calls about out-of-pocket pay.
  • pro The reviewer would give zero stars to the facility, having stayed only one night.
  • pro The reviewer felt treated as a fall risk with unsafe conditions, such as a bed-side commode that was never emptied.
  • pro The reviewer criticized the loud meal announcements, calling them ridiculous.
  • pro The reviewer found being away from home to be very difficult.
  • pro The reviewer noted that communication was somewhat problematic.
  • pro The reviewer said the food could be better.

Review

Pleasant Hill Post Acute in Hayward is best suited for seniors who need skilled nursing rehabilitation and want aggressive, clearly directed therapy as a core part of their recovery. This community excels when recovery goals are concrete, regain strength, walk independently, resume daily activities, driven by a therapy team that can provide sessions multiple times a day and on Sundays if needed. The setting supports sustained engagement: the facility is spacious and well maintained, with a welcoming atmosphere that reinforces safety and dignity, and the care program is visibly anchored in high-nurture practices, reliable nutrition, and a robust activity slate. For families prioritizing measurable progress, consistent therapy, and a team that treats rehabilitation as a mission, Pleasant Hill Post Acute is a standout option.

That said, some families may want to consider alternatives. The most salient red flag from the broader feedback is the potential vulnerability around discharge planning and payer navigation. A few reviewers described frustration with Medicare coverage timelines and unanswered financial questions, suggesting that those with tight discharge timelines or complex insurance issues should investigate other facilities’ billing and intake processes before committing. Additionally, a negative incident highlighted the risk of feeling pressured during a transition back home, underscoring the importance of a transparent, patient-centered discharge planning process. For residents who prize a smaller, more intimate setting or who require near-constant personalized oversight, a smaller facility might feel more controllable and responsive.

The core strengths of Pleasant Hill Post Acute largely outweigh the drawbacks. The therapy team is repeatedly praised for professionalism, dedication, and effectiveness, with residents reporting meaningful functional gains and even the ability to walk out of the building with support after weeks of supervised rehab. Nursing and CNA staff receive frequent heartfelt commendations for attentiveness, warmth, and reliability, which translates into safer daily routines and fewer reminders needed for medications, transfers, and assistance. Cleanliness and facility upkeep are consistently highlighted, as is the quality of meals and the willingness to accommodate dietary preferences. The combination of a proactive rehab culture, a visible emphasis on patient comfort, and extensive social programming provides not just physical recovery but a sense of belonging and motivation that tends to accelerate progress.

Nevertheless, a few recurring concerns deserve attention. While most meals are described as satisfactory and accommodating, there are occasional notes that food quality could vary, and a few residents and families voice a desire for more consistent communication around day-to-day changes. The most impactful concern remains the risk in discharge experiences and the need for clearer, more timely updates on post-acute plans. These issues do not negate the care quality, but they do require proactive involvement from family members or designated surrogates. In practice, this means securing a clear point of contact for daily updates, confirming insurance coverage and length-of-stay expectations before admission, and insisting on a written discharge plan with check-ins scheduled in advance.

For families evaluating options, a practical path is essential. Start by meeting with the therapy leadership to understand expected daily progress, the cadence of PT/OT sessions, and how therapists coordinate with nursing teams. Request specifics on staff-to-resident ratios, especially during peak hours, and verify that CNA coverage is robust around the clock. Probe the menu for flexibility and accessibility, and confirm wound-care capabilities if applicable. Clarify the facility’s approach to discharge planning, including who oversees the process, how families are kept informed, and what contingencies exist if insurance coverage shifts. A pre-admission tour with conversations about contingencies can reveal whether the facility’s processes align with the loved one’s needs and the family’s expectations.

In sum, Pleasant Hill Post Acute represents a superior, outcome-driven rehabilitative environment within the Hayward area. Its strongest differentiator is a combination of highly skilled therapy, steady and compassionate caregiving, excellent cleanliness, and an engaged activity program that supports both physical recovery and mental well-being. For families prioritizing rapid, practical gains toward independence, the pros are compelling enough to consider this center as a leading choice. Those who can tolerate or mitigate the occasional discharge and communication tensions, by ensuring thorough pre-admission planning and clear lines of contact, will likely find the overall experience transformative. If the goal is to shorten the road back to daily life with confident, capable support, Pleasant Hill Post Acute stands ready to deliver.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (11 miles away) Metropolitan Oakland International (11 miles away)
  • San Francisco International (19 miles away) San Francisco International (19 miles away)
  • San Jose International (21 miles away) San Jose International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Hill Manor is a board and care home located in Hayward, CA, offering exceptional care services in a comfortable and nurturing environment. Our fully furnished facility provides a warm and welcoming atmosphere for our residents.

At Pleasant Hill Manor, we prioritize the well-being of our residents by providing various amenities to enhance their quality of life. Our spacious dining room offers nutritious and delicious meals prepared by our professional staff to cater to special dietary restrictions. Residents can also enjoy the beautiful outdoor space and garden area, which provides a peaceful setting for relaxation or socializing with fellow residents.

We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to ensure that each resident's room is tidy and comfortable. Additionally, our move-in coordination service makes the transition into our community seamless and hassle-free.

Our dedicated care staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and coordinate with healthcare providers to ensure that each resident's individual needs are met effectively.

To promote an active lifestyle, we offer scheduled daily activities for residents to engage in. Whether it’s enjoying a meal at one of the nearby restaurants or exploring one of the three parks nearby, there are plenty of opportunities for recreation and entertainment.

For added convenience, Pleasant Hill Manor is located near various essential services including cafes, pharmacies, physicians' offices, transportation options, places of worship, and hospitals. This ensures that our residents have easy access to all necessary resources.

At Pleasant Hill Manor, we strive to create a caring community where seniors can feel safe and supported. We invite you to visit us in Hayward so you can experience firsthand the exceptional care and comfortable living environment we provide.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • Rite Aid (3.2 miles)
  • CVS Pharmacy (3.3 miles)

Transportation

  • South Hayward BART Station (1.8 miles)
  • Castro Valley BART Station (3.3 miles)
  • Union City BART Station (4.5 miles)
  • West Dublin/Pleasanton BART Station (6.7 miles)
  • Fremont BART Station (7.5 miles)
  • U-Haul Moving & Storage of Dublin (7.9 miles)
  • Dublin/Pleasanton BART Station (8.2 miles)

Restaurants

  • Sonic Drive-In (2.5 miles)
  • McDonald's (2.6 miles)
  • Chipotle Mexican Grill (3.6 miles)
  • McDonald's (3.9 miles)
  • McDonald's (3.9 miles)
  • McDonald's (4.5 miles)
  • In-N-Out Burger (5.7 miles)

Physicians

  • Dr Mark Mandel M.D. - Optima Medical Assoc (2.7 miles)
  • Kaiser Medical Offices (3.6 miles)
  • Kaiser Permanente Pediatrics (3.6 miles)
  • Golden State Dermatology (7.4 miles)
  • Foothill Optometric Group (7.4 miles)
  • Tri-Valley Orthopedic Specialists (7.9 miles)
  • Alex Anastasiou, DO (8 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (6.9 miles)
  • Boba Bliss (7 miles)
  • Panera Bread (7.5 miles)
  • Philz Coffee (7.6 miles)

Parks

  • Bay Trees Park (3.5 miles)
  • Beard Staging Area, Alameda Creek Regional Trail (4.7 miles)
  • Castro Valley Park and Community Center (4.7 miles)
  • Parsons Park (5.2 miles)
  • Eden Landing Ecological Reserve (5.2 miles)
  • Lake Chabot Regional Park (5.5 miles)
  • Quarry Lakes Regional Recreation Area (5.6 miles)

Hospitals

  • Eden Medical Center (4.2 miles)
  • Kaiser Permanente Post-Acute Care Center (4.7 miles)
  • Washington Hospital Heliport (7.4 miles)
  • Kaiser Permanente San Leandro Labor & Delivery (7.9 miles)
  • Ucsf Medical Center (8.9 miles)

Places of Worship

  • First Baptist Church Of Castro Valley (4.3 miles)
  • Wat Buddhanusorn (5.5 miles)
  • Bethel Presbyterian Church Of San Leandro (6.8 miles)

Theaters

  • Regal Hacienda Crossings Screenx, Imax & RPX (8.9 miles)

Frequently Asked Questions

Where is Pleasant Hill Manor?

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