Pleasant Hill Manor

27794 Pleasant Hill Ct, Hayward, CA 94542

For more information about senior living options: (844) 490-3973

4.8 from 57 reviews
5 stars
50
4 stars
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Assisted Living Board and Care Home

Overall Review of Pleasant Hill Manor

Pros

  • pro Pleasant Hill Post Acute is described as outstanding and highly recommended by reviewers.
  • pro The staff are professional, caring, and seem to have lifelong dedication to patient care.
  • pro The facility is clean, welcoming, and well-maintained, with a very nice outdoor patio.
  • pro The rehab team is excellent, with therapists delivering effective and compassionate care.
  • pro Julie Bayaua is recognized as an exceptional CNA among a dedicated team.
  • pro CNAs and nurses consistently provide timely, attentive care with genuine warmth.
  • pro Families report friendly check-ins and helpful staff upon arrival and throughout visits.
  • pro Residents enjoy meaningful activities and programs, such as bingo, painting parties, and concerts.
  • pro The food is generally good, with accommodations for preferences, enhancing the stay.
  • pro Wound care and therapy services are highly regarded and contribute to restored independence.
  • pro The facility feels safe, supportive, and like a caring community where residents improve and thrive.
  • pro Overall, Pleasant Hill Post Acute is seen as a place that goes above and beyond expectations.

Cons

  • pro The facility refused to admit the reviewer's mother because she had only 9 days of Medicare coverage, not the 14 days required.
  • pro There were no return calls regarding out-of-pocket payment.
  • pro The food could be better.
  • pro The communication was a little problematic.

Review

Pleasant Hill Post Acute stands out as an outstanding place of care, praised by numerous residents and families for the warmth, competence, and genuine dedication of the staff. Across many voices, the facility is described as a place where care feels personal and professional at the same time. From the moment you walk in, you sense a culture of respect and attentiveness. Families repeatedly note that the team seems to know what they're doing and treats patients with the kind of care you'd expect from people who have truly found their calling in healing and helping.

A large part of the exceptional experience comes down to the people who provide care every day. Names recur across stories, illustrating a broad, cohesive team: Imelda, Matthew, Olivia, Sandra, Martha, Jordan, Alicia, and many more who gave standout service. Julie Bayaua is singled out as a favorite CNA, and other CNAs - Beth, Olivia, Jayme, Morgan - are mentioned along with Mary Grace Hall and Julie Monjardin. The consistent thread is that the staff aren't just doing their jobs; they're doing them with skill, patience, and a heartfelt willingness to go above and beyond. Several reviewers emphasize that the training and the way care is delivered makes it feel like the staff have spent their careers in service to others.

The facility itself is frequently described as welcoming and well-maintained, with touches that enhance the daily experience. One reviewer highlights an outside patio that adds a pleasant space for relaxation and social activity. The environment is repeatedly called clean and orderly, with staff who are quick to assist with check-in procedures, temperature checks, and masks when appropriate. Beyond the physical space, families note how staff pay attention to individual preferences - food likes and dislikes, and even small comforts - conveying that the person's life outside the facility is respected and valued during their stay.

Post-operative recovery and rehabilitation emerge as particularly strong aspects of the experience. Care teams across physical therapy, occupational therapy, and nursing are praised for their expertise and their supportive approach. Therapy teams are singled out as terrific, with particular recognition for Jordan and other therapists who helped restore strength and independence. Wound care is described as excellent, and several stories recount how patients progressed to the point of walking out with assistance, a testament to coordinated, goal-oriented rehabilitation. One reviewer even describes returning for a second visit due to the success of the prior stay, underscoring the consistency of quality across episodes of care.

Family experiences paint a vivid picture of the emotional and social dimensions of life at Pleasant Hill Post Acute. Families are kept informed, welcomed warmly, and invited to participate in activities that foster a sense of normalcy and joy. The atmosphere is described as not only clinically effective but emotionally uplifting: celebrations of birthdays, cookies and chocolate ice cream, and small moments of delight - like painting parties on the patio or singing concerts - help residents feel cared for and valued. There are glowing endorsements from grandparents and parents alike, who repeatedly note that their loved ones are smiling, moving more confidently, and enjoying meaningful connections with staff and peers.

While the overall tone is overwhelmingly positive, there is one notable exception brought up in the reviews: a concern about Medicare coverage and communication. One family reports that their mother wasn't accepted due to a discrepancy between Medicare's recommended days (14) and the facility's policy (9), accompanied by difficulties in returning calls about out-of-pocket costs. Medicare itself is cited as saying the patient should be admitted with the shorter coverage. This isolated concern stands in contrast to the broader narrative but is included to reflect the full spectrum of experiences described by families.

Taken together, the impressions of Pleasant Hill Post Acute are consistently favorable. Reviewers repeatedly describe the staff - nurses, CNAs, therapists, and front-desk personnel - as kind, professional, responsive, and genuinely caring. They speak of a facility that feels like a community where residents are treated with dignity, where rehabilitation leads to tangible improvements, and where the everyday rhythms of life - meals, activities, socialization - are thoughtfully integrated into the healing process. For many, Pleasant Hill Post Acute is not just a place to recover; it is a place to regain confidence, reconnect with family, and feel supported every step of the way. In short, the overall verdict is a strong, heartfelt recommendation - an environment where patients can heal, thrive, and feel part of a caring, capable family.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (11 miles away) Metropolitan Oakland International (11 miles away)
  • San Francisco International (19 miles away) San Francisco International (19 miles away)
  • San Jose International (21 miles away) San Jose International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Hill Manor is a board and care home located in Hayward, CA, offering exceptional care services in a comfortable and nurturing environment. Our fully furnished facility provides a warm and welcoming atmosphere for our residents.

At Pleasant Hill Manor, we prioritize the well-being of our residents by providing various amenities to enhance their quality of life. Our spacious dining room offers nutritious and delicious meals prepared by our professional staff to cater to special dietary restrictions. Residents can also enjoy the beautiful outdoor space and garden area, which provides a peaceful setting for relaxation or socializing with fellow residents.

We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to ensure that each resident's room is tidy and comfortable. Additionally, our move-in coordination service makes the transition into our community seamless and hassle-free.

Our dedicated care staff is available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and coordinate with healthcare providers to ensure that each resident's individual needs are met effectively.

To promote an active lifestyle, we offer scheduled daily activities for residents to engage in. Whether it’s enjoying a meal at one of the nearby restaurants or exploring one of the three parks nearby, there are plenty of opportunities for recreation and entertainment.

For added convenience, Pleasant Hill Manor is located near various essential services including cafes, pharmacies, physicians' offices, transportation options, places of worship, and hospitals. This ensures that our residents have easy access to all necessary resources.

At Pleasant Hill Manor, we strive to create a caring community where seniors can feel safe and supported. We invite you to visit us in Hayward so you can experience firsthand the exceptional care and comfortable living environment we provide.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • Rite Aid (3.2 miles)
  • CVS Pharmacy (3.3 miles)

Transportation

  • South Hayward BART Station (1.8 miles)
  • Castro Valley BART Station (3.3 miles)
  • Union City BART Station (4.5 miles)
  • West Dublin/Pleasanton BART Station (6.7 miles)
  • Fremont BART Station (7.5 miles)
  • U-Haul Moving & Storage of Dublin (7.9 miles)
  • Dublin/Pleasanton BART Station (8.2 miles)

Restaurants

  • Sonic Drive-In (2.5 miles)
  • McDonald's (2.6 miles)
  • Chipotle Mexican Grill (3.6 miles)
  • McDonald's (3.9 miles)
  • McDonald's (3.9 miles)
  • McDonald's (4.5 miles)
  • In-N-Out Burger (5.7 miles)

Physicians

  • Dr Mark Mandel M.D. - Optima Medical Assoc (2.7 miles)
  • Kaiser Medical Offices (3.6 miles)
  • Kaiser Permanente Pediatrics (3.6 miles)
  • Golden State Dermatology (7.4 miles)
  • Foothill Optometric Group (7.4 miles)
  • Tri-Valley Orthopedic Specialists (7.9 miles)
  • Alex Anastasiou, DO (8 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (6.9 miles)
  • Boba Bliss (7 miles)
  • Panera Bread (7.5 miles)
  • Philz Coffee (7.6 miles)

Parks

  • Bay Trees Park (3.5 miles)
  • Beard Staging Area, Alameda Creek Regional Trail (4.7 miles)
  • Castro Valley Park and Community Center (4.7 miles)
  • Parsons Park (5.2 miles)
  • Eden Landing Ecological Reserve (5.2 miles)
  • Lake Chabot Regional Park (5.5 miles)
  • Quarry Lakes Regional Recreation Area (5.6 miles)

Hospitals

  • Eden Medical Center (4.2 miles)
  • Kaiser Permanente Post-Acute Care Center (4.7 miles)
  • Washington Hospital Heliport (7.4 miles)
  • Kaiser Permanente San Leandro Labor & Delivery (7.9 miles)
  • Ucsf Medical Center (8.9 miles)

Places of Worship

  • First Baptist Church Of Castro Valley (4.3 miles)
  • Wat Buddhanusorn (5.5 miles)
  • Bethel Presbyterian Church Of San Leandro (6.8 miles)

Theaters

  • Regal Hacienda Crossings Screenx, Imax & RPX (8.9 miles)

Frequently Asked Questions

Where is Pleasant Hill Manor?

Nearby Communities

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