High Country Elderly Care in Hayward, CA

Save
High Country Elderly Care

High Country Elderly Care in Hayward, CA

27965 High Country Drive, Hayward, CA 94542

For more information about senior living options: (844) 490-3973

3.3 from 26 reviews
5 stars
14
4 stars
0
3 stars
2
2 stars
1
1 stars
9

Assisted Living Board and Care Home Memory Care

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at High Country Elderly Care

    Overall Review of High Country Elderly Care

    Pros

    • pro The staff are friendly and accommodating.
    • pro The nursing staff took care of her very well and attended to her every need.
    • pro The facility is very clean, and the nurses are kind, loving, and make patients feel comfortable.
    • pro They went beyond expectations to ensure her stay was comfortable and the care given was genuine.
    • pro The transition to the facility was smooth and easy.
    • pro The facility is well maintained, with ongoing construction indicating upkeep.
    • pro Residents enjoyed Bingo Night, showing a pleasant environment.

    Cons

    • pro The facility is terrible, old, dirty, and falling apart.
    • pro The residents appear neglected, as if they're left to wither away.
    • pro Patients have bedsores because they aren't changed regularly.
    • pro The staff are careless and lazy, failing to help for hours when care is needed.
    • pro The facility charges excessive fees and serves poor-quality food.
    • pro CNAs do not change patients, and the place smells like urine.
    • pro Communication with the facility is severely lacking, leaving families without updates.
    • pro Nurses laugh while call lights go unanswered.

    Review

    High Country Elderly Care in Hayward is best suited for families seeking a traditional nursing and rehab option where daily routines and basic care are the core offering, and where a resident's care plan can be actively stewarded by relatives who visit or stay closely engaged. The facility can deliver clean surroundings, friendly moments with staff, and routine services that many families value when a loved one needs supervision and some therapy without requiring highly complex medical management. It is not the right fit for elders who rely on near-perfect, consistently proactive attention, or for those whose safety depends on constant, highly coordinated staffing.

    Those considering alternatives should pay particular attention if a loved one has a history of infections, pressure ulcers, or needs rapid, reliable response to call lights. Several accounts describe extended delays in assistance, bedsores, and UTIs that escalated to hospital visits, suggesting that reliability and thoroughness can vary by shift and by day. Families with high expectations for transparent communication and steady, proactive oversight will likely find this facility risky. For residents who require high-acuity care, intensive infection prevention, or very consistent supervision, a different community with stronger quality metrics and clearer accountability may be a wiser path.

    On the plus side, multiple reviewers highlight a clean environment and approachable nurses, with instances of compassionate, attentive care when staff are engaged. Some families describe smooth transitions after surgery, responsive nursing support, and activities that bring moments of dignity and normalcy to residents. The sense that the atmosphere can be supportive at times is real, and when care teams align with family expectations, residents can experience meaningful daily routines and personal connection that make the environment tolerable or even pleasant in the short term.

    Yet the tangible downsides are grave enough to tilt the balance decisively for most decision-makers. Reports of patients left in diapers for hours, neglected changes, and call lights going unanswered point to systemic gaps in responsiveness and accountability. Sit-downs with staff can feel inconsistent, and several reviews describe rude or inattentive behavior from some aides or administrators. The facility's age and appearance - along with notes of recurring maintenance issues and unaddressed wear - that accompany these problems amplify concerns about safety, comfort, and long-term reliability.

    When pros and cons collide, the main question becomes whether the positives can reliably counterbalance the serious risks. For households able to monitor care closely, advocate consistently, and visit frequently, some of the positive aspects - cleanliness, genuine acts of kindness from particular staff members, and occasional well-coordinated care episodes - offer practical value. However, the overarching pattern in the reviews points to risks that are not easily offset by intermittent good experiences. The potential for abrupt lapses in care, infection risks, and communication breakdowns remains a meaningful, ongoing threat to residents' well-being.

    Practical next steps are essential. Prospective families should request a frank tour with the director of nursing, review current care plans in detail, and demand concrete staffing metrics for day and night shifts. Ask for direct contact information so updates about a loved one's condition are not filtered through busy channels. Insist on a trial period or clearly defined transition plan with measurable milestones and a clear exit strategy if care does not meet expectations. If those assurances cannot be documented, or if the family cannot achieve reliable communication and timely responses, it is prudent to explore higher-rated options with proven consistency and stronger safeguards.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

    Transportation

    • Metropolitan Oakland International (12 miles away) Metropolitan Oakland International (12 miles away)
    • San Francisco International (19 miles away) San Francisco International (19 miles away)
    • San Jose International (21 miles away) San Jose International (21 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    High Country Elderly Care in Hayward, CA is a premier assisted living community that offers exceptional care and support for seniors in a comfortable and homelike environment. Our dedicated staff provides personalized assistance with activities of daily living, including bathing, dressing, transfers, and ambulatory care. We also offer specialized memory care programming for individuals with mild cognitive impairment.

    Residents at High Country Elderly Care enjoy a wide range of amenities designed to enhance their quality of life. Our fully furnished rooms provide a cozy and welcoming atmosphere, while our indoor common areas offer opportunities for socializing and relaxation. The community also features beautiful outdoor spaces and gardens, perfect for enjoying fresh air and sunshine.

    We understand the importance of maintaining mental wellness, which is why we offer a comprehensive mental wellness program to support the emotional well-being of our residents. Our team also provides medication management services to ensure that each individual receives the proper dosage at the right time.

    When it comes to dining, residents can expect delicious and nutritious meals prepared by our experienced culinary team. We accommodate special dietary restrictions and preferences to ensure that everyone can enjoy their meals. In addition, there are nearby cafes and restaurants for those who wish to explore different dining options.

    At High Country Elderly Care, we believe in promoting an active lifestyle through engaging activities and community-sponsored events. Residents can participate in scheduled daily activities that cater to their interests and hobbies. Devotional activities offsite are available for those seeking spiritual fulfillment.

    Convenience is key at our community with several amenities located nearby. There are numerous pharmacies, physicians' offices, hospitals, places of worship, parks, cafes, restaurants, and transportation options within close proximity.

    Choose High Country Elderly Care in Hayward, CA as your trusted senior living provider where your loved one will receive compassionate care tailored to their individual needs in a warm and inviting setting.

    Nearby Places of Interest

    This part of Hayward, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. The proximity to several BART stations provides easy access to public transportation, making it simple to explore the surrounding areas. With multiple pharmacies in the vicinity, residents have easy access to their medication needs. There are also numerous dining options, from fast food establishments like McDonald's and In-N-Out Burger to casual dining options such as Chipotle Mexican Grill and Panera Bread. For healthcare needs, there are several physicians' offices nearby, including specialists in dermatology and orthopedics. Additionally, there are cafes like Starbucks and Philz Coffee for socializing or enjoying a leisurely cup of coffee. The area also boasts a variety of parks for outdoor recreation and relaxation. For any emergency medical care, hospitals like Eden Medical Center and Washington Hospital Heliport are easily accessible. Places of worship such as First Baptist Church Of Castro Valley provide opportunities for spiritual fulfillment. Overall, this area offers a well-rounded lifestyle for seniors looking for a comfortable and convenient living environment in Hayward.

    Transportation

    • South Hayward BART Station (2 miles)
    • Castro Valley BART Station (3.7 miles)
    • Union City BART Station (4.3 miles)
    • West Dublin/Pleasanton BART Station (6.4 miles)
    • Fremont BART Station (7.2 miles)
    • U-Haul Moving & Storage of Dublin (7.6 miles)
    • Dublin/Pleasanton BART Station (7.9 miles)

    Pharmacies

    • CVS Pharmacy (2.1 miles)
    • Walgreens (3 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (3.4 miles)
    • Rite Aid (3.6 miles)
    • CVS Pharmacy (3.7 miles)

    Restaurants

    • Sonic Drive-In (2.3 miles)
    • McDonald's (3 miles)
    • Chipotle Mexican Grill (4 miles)
    • McDonald's (4.3 miles)
    • McDonald's (4.3 miles)
    • McDonald's (4.3 miles)
    • In-N-Out Burger (6.1 miles)

    Physicians

    • Dr Mark Mandel M.D. - Optima Medical Assoc (3.1 miles)
    • Kaiser Medical Offices (3.9 miles)
    • Kaiser Permanente Pediatrics (3.9 miles)
    • Golden State Dermatology (7.1 miles)
    • Foothill Optometric Group (7.1 miles)
    • Tri-Valley Orthopedic Specialists (7.6 miles)
    • Alex Anastasiou, DO (7.7 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Starbucks (4 miles)
    • Starbucks (4.3 miles)
    • Panera Bread (6.6 miles)
    • Boba Bliss (6.8 miles)
    • Panera Bread (7.2 miles)
    • Philz Coffee (7.3 miles)

    Parks

    • Bay Trees Park (3.8 miles)
    • Beard Staging Area, Alameda Creek Regional Trail (4.5 miles)
    • Castro Valley Park and Community Center (5.1 miles)
    • Quarry Lakes Regional Recreation Area (5.3 miles)
    • Eden Landing Ecological Reserve (5.5 miles)
    • Parsons Park (5.5 miles)
    • Rancho Arroyo Park (5.8 miles)

    Hospitals

    • Eden Medical Center (4.6 miles)
    • Kaiser Permanente Post-Acute Care Center (5.1 miles)
    • Washington Hospital Heliport (7.1 miles)
    • Kaiser Permanente San Leandro Labor & Delivery (8.3 miles)
    • Ucsf Medical Center (8.6 miles)
    • Valleycare Health Systems (8.6 miles)

    Places of Worship

    • First Baptist Church Of Castro Valley (4.7 miles)
    • Wat Buddhanusorn (5.2 miles)
    • Bethel Presbyterian Church Of San Leandro (7.2 miles)

    Theaters

    • Regal Hacienda Crossings Screenx, Imax & RPX (8.6 miles)

    Frequently Asked Questions

    Where is High Country Elderly Care?
    Does High Country Elderly Care provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

    • Pleasant Hill Manor

      Pleasant Hill Manor

      Hayward, CA

       
       

      pro Intimate, small-community feel with personalized care and convenient access to services.

    • Royal Colony View Place

      Royal Colony View Place

      Hayward, CA

       
       

      pro Small, personalized 8-bed setting with 24-hour supervision and comprehensive daily living support.

    • Absolutely Best Care Home

      Absolutely Best Care Home

      Hayward, CA

       
      $3,000 to $3,500 / month

      pro Affordable pricing with high-acuity and incontinence care.

    • Williams Family Care Home

      Williams Family Care Home

      Hayward, CA

      4.3 from 7 reviews
      $3,000 to $4,000 / month

      pro Friendly, attentive staff with engaging activities.

    • Fairview Care Home

      Fairview Care Home

      Hayward, CA

       
       

      pro Cozy, fully furnished rooms with 24-hour supervision and personalized care.

    • Treeview Manor Care Home

      Treeview Manor Care Home

      Hayward, CA

      4.7 from 3 reviews
      $2,500 to $3,500 / month

      pro Clean, well-maintained with private bedrooms and patios; strong activity and wellness focus.

    • Windsor Post-Acute Care Center Of Hayward

      Windsor Post-Acute Care Center Of Hayward

      Hayward, CA

       
       

      pro Comprehensive post-acute care with 24/7 supervision and a wide range of on-site amenities.

    • Pacifica Senior Living Union City

      Pacifica Senior Living Union City

      Union City, CA

      4.5 from 132 reviews
      $3,050 to $4,150 / month

      pro Clean, inviting environment with attentive memory care staff and engaging activities.

    • Park Central Care And Rehabilitation Center

      Park Central Care And Rehabilitation Center

      Fremont, CA

      3.8 from 10 reviews
       

      pro Clean, well-run facility with caring staff and effective rehabilitation services.

    Related Resources

    • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

      Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

    • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

    • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

      "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor