Windsor Post-Acute Care Center Of Hayward

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  • Interior

    A cozy dining room featuring a wooden table surrounded by chairs, complemented by wall art and elegant flooring.

  • Outdoors

    An elderly woman smiling warmly outdoors, wearing glasses and a pearl necklace.

  • Decor

    A cozy dining room setup featuring elegantly arranged tables with floral centerpieces.

  • Building

    A serene pathway leading to a building, surrounded by lush greenery and a clear blue sky.

  • Trees

    A serene outdoor patio area with a table, chairs, and an umbrella surrounded by lush greenery.

  • Outdoor

    A serene poolside area with lounge chairs under a clear blue sky.

  • Natural Light

    A spacious studio apartment featuring a kitchenette, wooden flooring, and ample natural light.

  • Nature

    A serene sunset casts a warm glow over the parked cars and landscape.

  • Exercise Equipment

    A spacious home gym equipped with various exercise machines and a large table for multi-purpose use.

  • Office

    Reception staff at a welcoming office environment.

  • Healthcare

    A well-lit and comfortable hospital patient room featuring two adjustable beds.

Windsor Post-Acute Care Center Of Hayward

25919 Gading Road, Hayward, CA 94544

For more information about senior living options: (844) 490-3973

3 from 45 reviews
5 stars
16
4 stars
5
3 stars
3
2 stars
3
1 stars
18

Skilled Nursing Facility

Overall Review of Windsor Post-Acute Care Center Of Hayward

Pros

  • pro Windsor Post Acute provides exceptional care with a team that truly goes above and beyond for their patients.
  • pro The staff are compassionate, attentive, and consistently willing to help families feel supported.
  • pro Staff members are helpful, genuine, and subject matter experts.
  • pro The wife was treated with compassion and respect, receiving consistent therapy sessions.
  • pro She improved to near 100% strength and appetite during the two-week stay.
  • pro The facility features a large rehab gym, a nice patio area, a large parking lot, and spacious rooms, contributing to a positive environment.
  • pro The nursing and rehab teams are among the best.
  • pro The facility is clean, well-maintained, and management responds to patient complaints promptly.

Cons

  • pro The reviewer does not recommend this facility.
  • pro The facility's building and rooms are not kept clean, and it feels neglected.
  • pro The facility is clearly understaffed, with basic needs often ignored for long periods.
  • pro She was promised regular therapy as part of her care plan, but it has not been provided.
  • pro The family questions what they are paying for if basic care, medical follow-through, and family communication are neglected.
  • pro The family's experience has been upsetting and unacceptable.
  • pro The grandmother has suffered significantly under their care.
  • pro The rehab promised to start promptly did not begin, and her weight declined.
  • pro The fianc? did not receive medications on time, faced pain, severe diarrhea, and was left in his own feces and urine for hours, and was not given a bedpan or toilet chair.
  • pro There was miscommunication about care orders and delays in care delivery, such as wrapping daily versus every other day.

Review

Windsor Post Acute elicits a broad spectrum of experiences from families and residents, with reviewers painting a picture of a facility that can deliver exceptional, compassionate rehabilitation and, in other cases, face significant challenges that leave families worried about safety and basic care. On the one hand, several accounts highlight a welcoming environment where staff genuinely go above and beyond, with personal attention that helps families feel supported through a difficult transition after hospitalization. The facility is often described as clean and well equipped, featuring a large rehabilitation gym, a sizable parking lot, and private rooms that provide a more comfortable setting for recovery. In these favorable experiences, families report consistent therapy sessions, patient and responsive therapists, and a care team that is attentive, knowledgeable, and emotionally supportive. One reviewer even notes a dramatic improvement in their spouse's strength and appetite over a two-week stay, crediting the therapy and the staff's dedication.

The positive feedback frequently centers on the human side of care: staff who listen, staff who explain what's happening, and therapists who work closely with residents to address concerns. Some reviewers emphasize the sense of trust they developed after meeting multiple physical therapists and caregivers who expressed genuine concern for their loved ones. The impression of Windsor as a facility that values dignity and respect, combined with tangible rehab progress, leads to strong endorsements and a willingness to recommend the center - when the experience aligns with the expectations set during initial visits. In several narratives, families who spent daily time at Windsor report that communication was effective and that their loved ones received consistent therapy and attention.

Yet the same collection of reviews does not present a uniform portrait. A persistent thread among the less favorable comments is concern about staffing levels and reliability. Several reviewers allege that residents are not receiving timely assistance with basic needs such as bathroom access or hydration, and that patients can wait for assistance for extended periods. In these accounts, families describe facilities that feel understaffed, with reports of neglect and delays that can have serious consequences for safety and comfort. There are mentions of patients who experienced weight loss, missed or delayed pain management, and gaps in therapy initiation or follow-through, which understandably raise alarms about the efficacy and safety of care.

Safety and cleanliness emerge as other major themes in the more critical reviews. A number of accounts describe rooms and common areas that were not kept clean or well maintained, contributing to a sense of neglect. There are specific anecdotes of very distressing incidents, including a resident who fell and required a hospital visit, a grandmother who was left unattended for several hours after a diarrhea episode, and a fianc? who described repeated delays in essential tasks like wound care, wrapping of the feet, and timely administration of medications. These stories emphasize concerns about communication breakdowns, unclear care plans, and misalignment between hospital discharge instructions and in-facility execution.

Within this mix, some reviewers call out particular staff members and moments of commendable care that stand in contrast to the negative experiences. For example, a reviewer thanks a nurse and a specific staff member by name for their kindness and professional approach, noting the impact of compassionate, expert care on a vulnerable family member. Another reviewer mentions a staff member who assisted with coordinating care and was appreciated for her support during the family's difficult period. These testimonials serve as reminders that even within a single facility, the quality of care can vary by shift, by department, and by individual caregiver, reinforcing the importance of direct observation and asking detailed questions when choosing a post-acute option.

The overall picture that emerges is one of a facility capable of delivering high-quality rehab and compassionate interaction, but also a place where significant concerns can arise if staffing is inconsistent, communication falters, or adherence to care plans slips. Prospective families are encouraged to visit in person, meet the care team, and assess the environment firsthand, as many reviewers themselves recommend. Clarifying follow-up care, establishing a clear care plan, and confirming therapy schedules before admission can help set realistic expectations and reduce the risk of miscommunication that appears to have affected several experiences.

For anyone considering Windsor Post Acute, this collection of reviews underscores the value of a balanced approach: acknowledge the potential for excellent, patient-centered rehabilitation and a warm, supportive atmosphere, while also accounting for the very real concerns about staffing, cleanliness, timely therapy, and consistent follow-through. Given the mixed feedback, engaging in thorough pre-admission conversations, requesting a detailed outline of daily therapy schedules, and arranging a trial visit to observe how care is delivered across different shifts can be crucial. The facility may well be a strong fit for some families, but it is wise to approach with eyes wide open and a clear plan for communication and accountability to ensure the best possible outcome for a loved one.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (9 miles away) Metropolitan Oakland International (9 miles away)
  • San Francisco International (16 miles away) San Francisco International (16 miles away)
  • San Jose International (21 miles away) San Jose International (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Windsor Post-Acute Care Center of Hayward in Hayward, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room for leisure activities. Residents can enjoy delicious meals in the dining room with restaurant-style service or prepare their own meals in the kitchenette. The community also provides housekeeping services to ensure a clean and organized living space.

Windsor Post-Acute Care Center of Hayward offers various services to meet the needs of its residents. There is a 24-hour call system and supervision to provide assistance whenever needed. Trained staff are available to help with activities of daily living such as bathing, dressing, and transfers. The community also offers assistance with medication management and provides special diets for those with diabetes or other dietary restrictions. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.

Residents at Windsor Post-Acute Care Center of Hayward can stay active and engaged through the community's wellness center, fitness room, scheduled daily activities, resident-run activities, and planned day trips. Additionally, concierge services are provided to assist residents with any needs or requests they may have.

The location of this assisted living community offers convenient access to several amenities nearby. There are three cafes, six parks, thirteen pharmacies, three physicians' offices, six restaurants, two transportation options, one place of worship, and two hospitals in close proximity.

Overall, Windsor Post-Acute Care Center of Hayward provides a comfortable and supportive environment for seniors looking for assisted living options in Hayward, CA.

Nearby Places of Interest

This part of Hayward, California offers convenient access to essential services such as pharmacies, physicians, hospitals, and transportation options including BART stations and the Oakland International Airport. There are also a variety of parks for outdoor recreation and cafes for socializing. Places of worship are nearby for spiritual fulfillment, and there is a theater for entertainment. The diverse range of dining options caters to different tastes. Overall, this area provides a well-rounded community environment ideal for seniors looking for a comfortable and convenient living situation with ample amenities within close proximity.

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.5 miles)
  • Walmart Pharmacy (3.1 miles)

Physicians

  • Kaiser Medical Offices (1.2 miles)
  • Kaiser Permanente Pediatrics (1.2 miles)
  • Dr Mark Mandel M.D. - Optima Medical Assoc (2 miles)
  • Golden State Dermatology (9.9 miles)
  • Foothill Optometric Group (9.9 miles)
  • Reproductive Science Center (10 miles)
  • Tri-Valley Orthopedic Specialists (10.5 miles)

Restaurants

  • McDonald's (1.4 miles)
  • McDonald's (1.9 miles)
  • McDonald's (3.1 miles)
  • Sonic Drive-In (3.2 miles)
  • Chipotle Mexican Grill (3.3 miles)
  • In-N-Out Burger (3.8 miles)
  • McDonald's (5.2 miles)

Transportation

  • South Hayward BART Station (1.7 miles)
  • Castro Valley BART Station (3.1 miles)
  • Union City BART Station (5.3 miles)
  • Terminal 2 (8.3 miles)
  • Southwest Airlines Ticket Counter (8.4 miles)
  • Oakland International Airport (OAK) (8.4 miles)
  • Fremont BART Station (8.5 miles)

Parks

  • Eden Landing Ecological Reserve (2.7 miles)
  • Bay Trees Park (4.1 miles)
  • Castro Valley Park and Community Center (4.2 miles)
  • Beard Staging Area, Alameda Creek Regional Trail (4.8 miles)
  • Lake Chabot Regional Park (4.8 miles)
  • Parsons Park (4.9 miles)
  • Coyote Hills Regional Park (5.7 miles)

Cafes

  • Starbucks (3.1 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (8.4 miles)
  • Philz Coffee (8.6 miles)
  • Boba Bliss (9.3 miles)
  • Panera Bread (9.3 miles)

Hospitals

  • Kaiser Permanente Post-Acute Care Center (3.4 miles)
  • Eden Medical Center (3.5 miles)
  • Kaiser Permanente San Leandro Labor & Delivery (6.1 miles)
  • Washington Hospital Heliport (8.4 miles)

Places of Worship

  • First Baptist Church Of Castro Valley (4.3 miles)
  • Bethel Presbyterian Church Of San Leandro (5.4 miles)
  • Wat Buddhanusorn (6.6 miles)
  • Bay Area Chinese Bible Church (10.2 miles)

Theaters

  • AMC NewPark 12 (9.4 miles)

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