Terraza Court Senior Living

Pros

• Many reviewers appreciated the cleanliness of Terraza Court, noting that the facility had a pleasant smell and appeared well-maintained.
• Several individuals highlighted the staff's friendliness and attentiveness towards residents, contributing to a warm atmosphere.
• The variety of activities offered at Terraza Court, such as bingo and painting, was positively mentioned by multiple reviewers as a way to engage residents.
• Reviewers noted their satisfaction with the welcoming reception area and spacious dining areas, which contributed to a positive overall experience.
• Visitors acknowledged the compassionate management, particularly praising the Executive Director for her engagement with families and dedication to providing care.
• Some families expressed relief about the convenience of medication management and meal services, highlighting that these aspects made their loved ones' experiences more comfortable.

Cons

• The facility has low staffing levels, which negatively impacts the quality of care provided to residents.
• There are numerous cleanliness issues and a need for spot painting throughout the facility.
• Many guidelines and protocols are frequently broken, leading to concerns about resident safety and well-being.
• New management and staff have not resulted in any visible improvements over a two-and-a-half-month observation period.
• Residents experience inconsistency in care due to a lack of continuity with caregivers, particularly with temporary employees.
• The price for single rooms is considered excessive compared to the level of care provided.
• Several families had negative experiences, citing inadequate care and lack of communication from management about staffing problems.
• Visitors noted that some staff were overwhelmed and stretched too thin, leading to less-than-friendly interactions at times.
• An overall recommendation against placing loved ones in the facility due to reported neglectful conditions and poor management practices was made by some reviewers.

Review

The reviews of Terraza Court Senior Living depict a complex picture of the facility, characterized by a mix of positive experiences and significant concerns. Overall, responses reveal varying degrees of satisfaction among families with loved ones residing at the community, ranging from commendations on cleanliness and engagement to serious criticisms regarding staffing levels and management practices.

Many reviewers noted that Terraza Court has an aesthetically pleasing environment. Visitors described the facility as clean, welcoming, and well-maintained. The dining area was particularly highlighted for its spaciousness and pleasant atmosphere, contributing to an enjoyable experience for residents and their guests alike. One family member mentioned how there was no unpleasant odor—an issue they had encountered at other facilities—underscoring a commitment to hygiene that resonated positively with those touring the premises. Furthermore, the outdoor spaces were found to be accessible and conducive for residents to enjoy time outside, indicating thoughtful design in caring for individuals with memory care needs.

Despite these positive elements, issues surrounding staffing emerged repeatedly across various reviews. A common thread pointed towards understaffing as a critical concern affecting the level of care provided at Terraza Court. Multiple family members recounted experiences where caregivers struggled to meet residents’ needs adequately due to fewer available staff members. This challenge appeared particularly acute during times when new management took over or during transitions periods after an ownership change. As one reviewer stated, even though some staff members exhibited remarkable compassion and dedication under pressure, it became clear that organizational shortcomings hindered consistency in care.

Notably, several voices lamented the high costs associated with residence at Terraza Court compared to perceived quality of services rendered. Residents reported feeling disappointed that premium prices did not guarantee superior care or conditions—a sentiment echoed by those who felt misled during their decision-making process leading up to admission. Some statements indicated reluctance to recommend the facility based solely on pricing structures; while affordable relative to competitors in the area, this price-point seemed insufficient given systemic issues identified within community operations.

In terms of management response and leadership changes during recent months, opinions varied widely among families and former visitors alike. While some appreciated interactions with compassionate executive directors who were keen on engaging new residents and their families collaboratively, others criticized management for failing to address persistent problems effectively or transparently communicate staffing challenges when they arose. Reviewers suggested that these lapses contributed significantly to overall dissatisfaction within related caregiving dynamics during critical times.

Lastly, it should be acknowledged that despite emerging complaints about understaffing and inconsistent experiences highlighted by former residents' families, there were positive recognitions of individual staff members who transcended institutional limitations through personalized service attitudes. A handful of reviews expressed gratitude for specific employees who demonstrated attentiveness that eased residents' transitions into new living arrangements or provided comfort via daily activities like bingo or painting sessions.

In conclusion, while there are commendable aspects surrounding Terraza Court’s physical environment and certain dedicated staff members’ efforts in providing care for seniors, deeper flaws related primarily to staffing snafus cannot be overlooked if potential clients aim for holistic quality assurance in assisted living options; prospective families should weigh these varied accounts carefully before making any commitments concerning long-term residency at this particular facility.

Located in Culver City, California, this area offers a variety of amenities and services that cater to seniors. With King Fahad Mosque nearby for religious needs and multiple pharmacies like Rite Aid and CVS for convenience in accessing medications, residents can easily maintain their health and well-being. Cafes such as Go Get Em Tiger provide a cozy atmosphere for social gatherings with friends, while reputable physicians at Kaiser Permanente Culver Marina Medical Offices offer quality healthcare. Additionally, the proximity to restaurants like Chick-Fil-A and parks such as Kenneth Hahn State Recreational Area ensure diverse dining options and opportunities for outdoor activities. The presence of theaters like Cinemark 18 and XD provide entertainment options, while hospitals like Kaiser Permanente West Los Angeles Medical Center ensure access to medical care when needed. Transportation options including UBER Rideshare Staging Lot make it easy for seniors to get around the city with ease. Overall, this part of Culver City provides a convenient and comfortable living environment for seniors seeking a vibrant community with ample resources at their disposal.

Places of Worship

• King Fahad Mosque (0.1 miles)

Pharmacies

• Rite Aid (0.4 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• Go Get Em Tiger (0.9 miles)
• Chocolate Bash (2.2 miles)
• Starbucks (2.6 miles)
• Starbucks (3 miles)
• Intelligentsia Coffee (3.6 miles)
• Blue Bottle Coffee (3.7 miles)
• Starbucks (3.7 miles)

Physicians

• Kaiser Permanente Culver Marina Medical Offices (1.3 miles)
• UCLA Stein Eye Institute Westwood (4.1 miles)

Restaurants

• In-N-Out Burger (1.3 miles)
• Chick-Fil-A (1.9 miles)
• The Apple Pan (2.2 miles)
• In-N-Out Burger (2.5 miles)
• Chick-Fil-A (2.6 miles)
• Superba Food + Bread (2.9 miles)
• Shamshiri Grill (3.1 miles)

Parks

• Kenneth Hahn State Recreational Area (2.5 miles)
• Bluff Creek Fields Dog Park (2.6 miles)
• Penmar Recreation Center (2.6 miles)
• Roxbury Memorial Park (3.1 miles)
• Burton Chace Park (3.2 miles)
• Westwood Park (3.5 miles)
• Beverly Gardens Park (4.1 miles)

Theaters

• Cinemark 18 and XD (2.6 miles)
• AMC Century City 15 (3.1 miles)

Hospitals

• Kaiser Permanente West Los Angeles Medical Center (2.7 miles)
• Santa Monica - UCLA Medical Center & Orthopaedic Hospital (4.4 miles)

Transportation

• UBER Rideshare Staging Lot (4.3 miles)
• Hertz Rent A Car (4.3 miles)
• SIXT rent a car (4.4 miles)
• Avis Rent A Car (4.4 miles)
• National Car Rental (4.4 miles)
• Delta Sky Club (4.6 miles)