Windsor Care Center Of Cheviot Hills in Los Angeles, CA
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3533 Motor Avenue, Los Angeles, CA 90034
For more information about senior living options: (844) 490-3973
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The nurses and staff are described as very nice and attentive. Stephanie in admissions is described as the best and very knowledgeable, making the process easy. The facility is clean, well-maintained, and offers good amenities. Cheviot Hills has taken fantastic care of patients with a remarkable hands-on approach from admissions to nursing. Windsor Care Center is super clean, with friendly, attentive, and kind staff, and the care is excellent. The physical therapy department at Windsor Care Center is outstanding, with helpful, skilled, and friendly therapists. The new administration at Windsor Care Center is approachable and engages with patients, relatives, and staff. Families feel safe and cared for, with staff treating patients like family.
The CNAs were rude and unfriendly, and one of them actually pushed a resident aside to move. It was the worst place to send a loved one; the staff were unprofessional and neglected patients, contributing to Covid infections and a prolonged coma. The facility was the worst mistake, as the resident ended up in the hospital for dehydration and neglect by caretakers, with medications inconsistently managed and deceptive charting. The place is absolutely terrible; it is dirty and the staff do not care for the patients, and visitors are not noticed for long after visiting hours. They lie on their charting and keep patients up to 100 days just to charge. Ada, the director of nursing, displayed unprofessional, intimidating behavior and mental abuse toward staff, leading the reviewer not to recommend the facility. The food is horrible and often not fresh. The new administration is cold and focused on profit rather than patient happiness, and the staff are messy and openly discuss patients' issues, violating privacy.This community is best suited for families that prioritize a clean, well-kept environment and strong rehabilitation services, especially physical therapy, while being prepared to vigilantly oversee care. Windsor Cheviot Hills can work for loved ones who want a facility close to major Los Angeles hospitals, with readily accessible admissions support and a willingness to stay actively involved in daily care decisions. It is not a hands-off option; success here hinges on persistent advocacy, clear communication with staff, and regular monitoring of how care is delivered. For families seeking a consistently safe, low-oversight setting with no need for constant follow-up, other options are likely more reliable.
On the plus side, several reviews highlight a spotless facility, attentive admissions staff, and a bright, pleasant atmosphere. The rehabilitation team, particularly physical therapy, earns repeated praise for skill and accessibility, and some residents report meaningful progress. Proximity to hospitals and the presence of amenities like valet parking add real convenience for families navigating frequent visits and potential emergencies. When leadership is engaged and staff turnover is low, there are genuine moments of compassionate, coordinated care that make a positive difference in a resident's daily life.
The critical counterweight to these strengths is a pattern of serious safety and care concerns that cannot be ignored. A substantial number of reviews describe neglectful or even dangerous incidents, including assault by a staff member and failures in recognizing or responding to medical crises. Several families recount delays in treatment, medication issues, and dehydration that led to hospitalizations. Allegations of mischarting or improper supervision, and claims that privacy and dignity are not consistently protected, further erode confidence. These are not minor glitches; they are fundamental risks that require immediate, transparent action and tightly controlled oversight by administrators and regulators.
Communication and day-to-day oversight emerge as another major fault line. Families report difficulty reaching staff, long holds, and missed connections when trying to check on a loved one. In some cases, phones in rooms malfunction or staff fail to respond promptly to alerts. While other reviews commend a friendlier, more present staff and note improvements under new administration, the inconsistency is jarring. For families, the difference between a facility that feels responsive and one that feels opaque and siloed can be the deciding factor in whether to entrust a loved one to its care.
This analysis points to a clear decision pathway. Windsor Cheviot Hills can be appropriate for short-term rehabilitation where a strong advocate at home can participate actively in care planning, ensure timely escalation of problems, and regularly review care plans and medication management. Prospective residents should demand direct access to the Director of Nursing and a recent, comprehensive care plan with defined response times for urgent needs. Tours should include conversations with frontline staff during typical shifts to gauge how consistently needs are met. However, for those whose loved ones require near-constant monitoring, reliable 24/7 nursing oversight, and a proven record of preventing care lapses, alternatives with stronger safety reputations are worth pursuing.
In sum, Windsor Cheviot Hills presents a mixed picture: a clean, well-located facility with notable rehabilitation strengths and caring staff in moments, but overshadowed by serious safety concerns and uneven communications that create real risk. The facility should be considered only by families willing to engage aggressively - requiring ongoing updates, verification of staffing levels, and accountability for every adverse event. When those conditions cannot be guaranteed, or when a resident's needs exceed what the current model reliably provides, it remains prudent to explore other SNFs or assisted living options with steadier safety records and more predictable care. The decision should hinge on the family's capacity to supervise, the resident's specific care needs, and the degree to which a facility's leadership demonstrates consistent, transparent commitment to safety and quality at every shift.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (6 miles away) Burbank-Glendale-Pasadena (12 miles away) Long Beach (Daugherty) (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Care Center of Cheviot Hills in Los Angeles, CA is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a fully furnished space for residents' comfort. Additional amenities include a gaming room, garden, small library, and outdoor space for relaxation and leisure activities.
Residents at Windsor Care Center can enjoy delicious meals in the dining room with restaurant-style dining. Special dietary restrictions are accommodated to ensure that all residents receive the appropriate nutrition. The community also offers move-in coordination and transportation arrangement (non-medical) services for convenience.
Care services provided at Windsor Care Center include 24-hour call system and supervision for the safety and well-being of the residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available. The staff also provides medication management and special dietary restrictions for those with diabetes. A mental wellness program is in place to prioritize residents' mental health.
Windsor Care Center offers various activities to keep residents engaged and entertained. Concierge services are available to cater to any specific needs or requests. Fitness programs are offered to promote physical well-being while planned day trips allow residents to explore their surroundings. Resident-run activities are encouraged, giving individuals an opportunity to engage with their peers. Scheduled daily activities ensure there is always something exciting happening within the community.
The location of Windsor Care Center is convenient with several cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby. This makes it easy for residents to access additional amenities or seek medical assistance when needed.
Overall, Windsor Care Center of Cheviot Hills provides a comprehensive assisted living experience with its array of amenities and care services tailored to meet the needs of its residents while promoting independence and well-being.
This part of Los Angeles, California offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies such as Rite Aid and CVS in close proximity, access to essential medications and healthcare services is easily accessible. Additionally, there are a variety of cafes and restaurants nearby, providing options for dining out or enjoying a cup of coffee with friends. For spiritual needs, the King Fahad Mosque is located just one mile away. In terms of medical care, facilities like Kaiser Permanente West Los Angeles Medical Center and UCLA Stein Eye Institute are within a few miles radius. The abundance of parks like Roxbury Memorial Park and Westwood Park offer opportunities for outdoor recreation and relaxation. Furthermore, entertainment options such as AMC Century City 15 and Cinemark 18 theaters provide cultural experiences for residents. Overall, this part of Los Angeles provides a well-rounded living environment with convenient access to essential services and recreational activities suitable for seniors.
Windsor Care Center Of Cheviot Hills is located at 3533 Motor Avenue, Los Angeles, CA 90034 in Los Angeles County, California
Windsor Care Center Of Cheviot Hills on seniors.fyi includes 11 photos including images showing interior, healthcare, lighting, decor, building, reception, entrance, natural light, and more.
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