Arizona State Veteran Home-Phx in Phoenix, AZ

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Arizona State Veteran Home-Phx in Phoenix, AZ

4141 North South Herrera Way, Phoenix, AZ 85012

For more information about senior living options: (844) 490-3973

4.1 from 29 reviews
5 stars
19
4 stars
5
3 stars
0
2 stars
0
1 stars
5

Assisted Living Skilled Nursing Facility

Overall Review of Arizona State Veteran Home-Phx

Pros

  • pro The staff are absolutely wonderful, caring, respectful, kind, and competent.
  • pro The care is top-notch, delivered by professionals who are caring and attentive.
  • pro The facility is beautiful, modern, and clean.
  • pro The staff are super friendly, professional, and genuinely care about residents.
  • pro End-of-life care is provided with compassion and excellence.
  • pro The administration is pleasant and helpful, making experiences smooth for families.
  • pro The center keeps residents active with ongoing activities and meaningful engagement.
  • pro The front desk and security staff contribute to a warm, safe, and welcoming atmosphere.

Cons

  • pro The reviewer notes that it is a hospice, not a home, with restricted movement and substandard patient care, and says caregivers come and go like water.
  • pro The reviewer alleges multiple deaths from Covid, delays in returning a loved one's belongings, and a lack of accountability from staff for the loss and heartache.
  • pro The reviewer describes a CNA named Robert as cold and rude to a father who cannot walk, and says he hurts him when lifting.
  • pro The reviewer claims care was rarely provided during ICU stays for UTIs, and that staff did not consistently wear masks or manage room-food service properly.

Review

Arizona State Veteran Home-Phx is best suited for veterans and their families who value a mission-driven environment with active nursing care, strong daily programming, and a community that treats residents like part of a larger family. The campus feel, newer facilities, and the steady presence of skilled nurses and aides create a reassuring atmosphere for long-term nursing, rehab, and memory- or dementia-support needs. Families report a genuine sense that residents are cared for with dignity, and that staff routinely go the extra mile to keep residents engaged, clean, and comfortable. For veterans who want a facility with a visible culture of respect, compassion, and structured activity, this community stands out.

There are clear reasons to consider alternatives, especially for families concerned about space, consistency, or the perception of care quality over time. Some residents and families question the level of attention in particular situations, noting instances of suboptimal interactions with caregivers, and concerns about staff turnover. A few accounts describe cramped private cubicles and a sense that certain responses to medical or daily living needs were delayed. For families seeking larger private rooms, a more uniform top-tier experience across all shifts, or a facility explicitly designated as a non-hospice setting, it can be prudent to compare nearby options. Also, those prioritizing a seamless, institution-wide standard for end-of-life care may wish to explore facilities with a stricter hospice-to-nursing-home model.

The strongest positives here - compassionate, approachable staff; a high level of resident engagement; and a community that visibly treats veterans with respect - tend to offset the more limited drawbacks. Multiple families praise the warmth and professionalism of the caregiving team, noting nurses and aides who are patient, responsible, and genuinely invested in residents' well-being. The facility earns praise for ongoing activities, church or spiritual programming, and proactive efforts to keep residents socially and mentally engaged. Cleanliness and a sense of safety are repeatedly highlighted, reinforcing the impression of a well-maintained, resident-centered environment. When operations run smoothly, the atmosphere feels cohesive, almost familial, which matters deeply for communities built around long-term care.

On the con side, there are credible warnings worth weighing. Several reviews reference inconsistent experiences with individual staff members and questions about responsiveness during moments of need. One family recounts an unsettling perception of care lapses leading to serious health events, while another notes difficulty with accountability around bereavement and personal belongings after a resident's passing. Questions about the pace of response, as well as one caregiver who was described as cold, underscore the reality that even well-regarded teams can exhibit gaps. Additionally, the observation that some residents perceive the space as tight and the environment as more hospice-focused than home adds nuance to expectations for those seeking a more expansive or less transition-heavy setting.

Practical steps help translate these insights into a sound decision. Prospective residents should schedule multi-shift tours and request candid conversations with the nursing leadership and the administrator. Inquire about nurse-to-resident ratios, care-planning procedures, and the exact mix of rehab versus long-term care services. Inspect private space options and confirm what "roomy" means in practice, especially for a loved one who may require more personal space. Ask about the facility's approach to caregiving consistency, staff training, and how family input is incorporated into daily routines. Finally, gather references from current residents and their families to validate the daily lived experience beyond the glossy impression of a tour.

The bottom line: for veterans and families who prize a warm, activity-rich, dignity-focused environment with highly regarded direct care and a strong sense of community, Arizona State Veteran Home-Phx is a compelling option. Its core strengths - compassionate staff, meaningful resident engagement, and a veteran-centric culture - often outweigh the notable caveats around occasional care gaps and space limitations. If those caveats feel acceptable and a tour confirms consistent, attentive staffing across shifts, this community can deliver substantial quality-of-life dividends. If private space, uniform call responsiveness, or a more explicitly non-hospice trajectory are non-negotiables, exploring nearby alternatives remains advisable.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (6 miles away) Phoenix Sky Harbor International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Arizona State Veteran Home-Phx in Phoenix, AZ, is a senior living community that specializes in providing skilled nursing facility care for veterans. Our community offers a wide range of amenities to ensure that residents have access to everything they need to live comfortably and enjoy their time with us.

Residents can take advantage of our beauty salon services to stay looking their best, and they can enjoy their favorite shows on cable or satellite TV in the comfort of their own rooms. We also provide transportation services operated by the community so that residents can easily get around the area.

For those who enjoy technology, we have a computer center equipped with high-speed internet access. Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals.

Our community features various recreational spaces such as a fitness room, gaming room, garden, outdoor space, small library, and wellness center. These areas are designed to promote an active and engaging lifestyle for our residents.

When it comes to care services, we provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer diabetes diets and medication management for those requiring specialized care. Special dietary restrictions can be accommodated as well.

To keep our residents engaged and entertained, we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This ensures that there is always something exciting happening within the community.

Additionally, Arizona State Veteran Home-Phx is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices restaurants , hospitals , places of worship ,and theaters . This allows our residents easy access to services they may need or want outside of our community.

At Arizona State Veteran Home-Phx in Phoenix, AZ , we aim to provide a comfortable and enriching environment for veterans in need of skilled nursing facility care. Our dedicated staff is committed to meeting the unique needs and preferences of each resident, ensuring they receive the highest quality of care and support.

Nearby Places of Interest

Hospitals

  • Carl T Hayden VA Medical Center, Recreation Therapy (0.1 miles)
  • St Josephs Neurological ICU (1.2 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (1.3 miles)
  • Banner – University Medical Center Phoenix (2.4 miles)
  • Abrazo Central Campus (2.8 miles)
  • Surgical Specialty Hospital Of Arizona (3 miles)
  • Maricopa Medical Center (3.6 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)

Restaurants

  • George & Dragon Restaurant (0.4 miles)
  • Taco Bell (0.9 miles)
  • McDonald's (1 miles)
  • Kobalt (1.1 miles)
  • Windsor (1.2 miles)
  • Federal Pizza (1.2 miles)
  • Del Taco (1.2 miles)

Cafes

  • Lux Central (0.4 miles)
  • Dark Hall Coffee (1.1 miles)
  • Starbucks (1.6 miles)
  • Panera Bread (1.7 miles)
  • Starbucks (2.2 miles)
  • Fair Trade Cafe (2.7 miles)
  • Lola Coffee (2.7 miles)

Physicians

  • Arizona Eye Specialists (0.7 miles)
  • Phoenix Skin Medical Surgical Group (1 miles)
  • SimonMed Imaging - Phoenix (1.4 miles)
  • Dignity Health Peppertree Family Medicine (1.4 miles)
  • Keystone Natural Family Medicine (1.5 miles)
  • Banner Family Medicine Center (2.4 miles)
  • Bethany Women’s Healthcare (4.5 miles)

Transportation

  • Thomas/Central Ave METRO (1.2 miles)
  • METRO McDowell/Central Ave (2.3 miles)
  • Airport Rent-A-Car (4 miles)
  • Hertz Rent A Car (4.8 miles)

Places of Worship

  • First United Methodist Church of Phoenix (1.4 miles)
  • Roosevelt Community Church (2.7 miles)
  • Primera Iglesia United Methodist Church (3.9 miles)
  • Open Door Fellowship Church (4.6 miles)
  • Christ Church of the Ascension (4.8 miles)

Parks

  • Encanto Park (2.2 miles)
  • Margaret T. Hance Park (2.5 miles)
  • Granada Park (3.1 miles)
  • Royal Palm Park (4.6 miles)

Theaters

  • AMC Arizona Center 24 (3 miles)

Frequently Asked Questions

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