Arizona State Veteran Home-Phx

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Arizona State Veteran Home-Phx

4141 North South Herrera Way, Phoenix, AZ 85012

For more information about senior living options: (844) 490-3973

4.1 from 29 reviews
5 stars
19
4 stars
5
3 stars
0
2 stars
0
1 stars
5

Assisted Living Skilled Nursing Facility

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    Overall Review of Arizona State Veteran Home-Phx

    Pros

    • pro The staff are absolutely wonderful, caring, respectful, and competent.
    • pro The facility is beautiful, clean, and maintains a high standard of care.
    • pro Robyn, the head nurse in the C2 unit, is caring, compassionate, and responsible.
    • pro The Arizona State Veterans Home has friendly, professional staff and strong security.
    • pro The staff help residents stay active with a wide range of daily activities.
    • pro Families feel their loved ones are treated with dignity and kindness.
    • pro The administration is pleasant and helpful.
    • pro Residents are well cared for, kept clean, and regularly checked on.
    • pro The facility provides excellent end-of-life care and comfort.
    • pro The veterans' home is a top choice for veterans needing nursing care.
    • pro The staff greet visitors with smiles and create a welcoming atmosphere.
    • pro The care teams are known for their dedication and compassionate service.

    Cons

    • pro Patient care is substandard.
    • pro Caregivers come and go like water.
    • pro Care for UTIs was rarely provided.
    • pro Several residents have died from Covid at the facility.
    • pro No one has accepted responsibility for the loss of life and the heartache caused.
    • pro The family has been given the runaround regarding missing belongings.
    • pro A CNA is described as cold and rude to residents, causing distress.

    Review

    The collection of reviews paints a picture of the Arizona State Veterans Home as a place where many families feel their loved ones are treated with extraordinary care, warmth, and respect. Across the messages, staff members are repeatedly described as compassionate, patient, and genuinely dedicated to the well?being of residents. One reviewer singles out Robyn, the head nurse in the C2 unit, as someone who embodies care and responsibility to the point that she might be worthy of sainthood. Another reviewer highlights the security team, praising Richard at the front desk as a standout individual. Taken together, these testimonials form a strong impression of a facility where kindness and competence are central to daily life.

    Several entries emphasize the positive environment and the overall quality of care. Reviewers describe the home as beautiful and well?maintained, with a modern or newer facility that makes it feel respectful and comforting for residents who have served in the military. The staff are repeatedly labeled as friendly and professional, and the care standards are portrayed as high. For families with loved ones living at the home, this translates into confidence that their relatives are receiving attentive, thorough attention, with multiple notes about staff who greet visitors warmly and who go out of their way to keep residents engaged, clean, and comfortable. The sense of a supportive, family?like atmosphere is a recurring theme.

    Not every voice aligns on the same experience, and a few reviews introduce a more conflicted or critical perspective. One reviewer describes the home as a hospice rather than a traditional long?term care setting, claiming that patients have restricted movement and smoking allowances, and suggesting that care can be substandard with staff turnover. The same account indicates that some people are told one thing while experiences suggest another, and it alleges ongoing issues with accountability for patient outcomes. This contrasts with many other accounts and serves as a reminder that, for some families, the facility can feel like a hospice in practice rather than a general nursing home, with concerns about the consistency and quality of care at times.

    There are stories of both rehabilitation and end?of?life experiences within the same broad setting. A reviewer notes bringing a mother for back rehabilitation, describing a period when the family faced serious health events, including ICU visits for severe infections and an overall sense of frustration with certain service experiences (such as a server not consistently adhering to masking protocols). There are also sobering references to losses attributed to COVID?19 and the distress of waiting for personal belongings after a loved one's passing. These accounts underscore the gravity of caregiving in a veteran community and highlight that, even in a highly regarded facility, families may encounter heartbreaking moments and logistical challenges.

    There are also many positive, renewal?oriented narratives. Several reviewers speak to the benefit of having a place where veterans can stay active and engaged, rather than simply cared for in a passive way. One family notes that the staff makes sure residents are involved in decisions and activities amid dementia care, and that spiritual support and church attendance are kept as part of daily life. Another family emphasizes the improvement in a father's mood and demeanor after moving to the facility, describing better spirits, cleaner care, and attentive staff who help residents stay connected with activities and routines. The sense of ongoing, meaningful engagement appears to be a core strength of the community for those who benefit from it.

    In terms of day?to?day life, several practical details recur, painting a realistic portrait of what residents and families experience. Positive mentions include friendly interactions with residents, robust daily activities designed to keep people mentally and physically engaged, and good food in the dining areas. Reviewers repeatedly praise the nursing staff and caregivers on specific units - D2 is mentioned by one resident who appreciates the care, the good food, and the helpful staff, though they wish the cubicles were larger to avoid feeling cramped. Another review highlights the quality of care and the general atmosphere, emphasizing the staff's attentiveness, the administration's courtesy, and the overall sense of safety and respect.

    A significant thread throughout the accounts is the outstanding dedication of the staff toward honoring veterans. Reviewers describe numerous examples of compassionate, thorough, and considerate care that treats residents with dignity. The administration is frequently praised for its approachable and supportive demeanor, and many families feel grateful for a staff culture that treats residents as part of a caring, respectful family. The collection includes many expressions of appreciation for the caregivers, for the sense that the home is a reliable, safe place, and for the general atmosphere of trust and mutual respect that seems to permeate daily life.

    Taken as a whole, the reviews present a facility that is deeply valued by many veterans and their families for the history of service, the evident care, and the genuine kindness of those who work there. The predominant sentiment is one of gratitude - toward specific staff members, toward the administration, and toward an environment that prioritizes safety, dignity, and activity for residents. Yet the set also acknowledges that there are areas for improvement and legitimate concerns raised by some families, particularly regarding consistency of care, handling of end?of?life scenarios, and the administrative process around losses and belongings. The overall narrative, however, is one of a facility with a strong core of committed professionals who strive to provide exceptional care to veterans and their families every day.

    Features

    Housing

    • 200 resident community capacity 200 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (6 miles away) Phoenix Sky Harbor International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arizona State Veteran Home-Phx in Phoenix, AZ, is a senior living community that specializes in providing skilled nursing facility care for veterans. Our community offers a wide range of amenities to ensure that residents have access to everything they need to live comfortably and enjoy their time with us.

    Residents can take advantage of our beauty salon services to stay looking their best, and they can enjoy their favorite shows on cable or satellite TV in the comfort of their own rooms. We also provide transportation services operated by the community so that residents can easily get around the area.

    For those who enjoy technology, we have a computer center equipped with high-speed internet access. Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals.

    Our community features various recreational spaces such as a fitness room, gaming room, garden, outdoor space, small library, and wellness center. These areas are designed to promote an active and engaging lifestyle for our residents.

    When it comes to care services, we provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer diabetes diets and medication management for those requiring specialized care. Special dietary restrictions can be accommodated as well.

    To keep our residents engaged and entertained, we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This ensures that there is always something exciting happening within the community.

    Additionally, Arizona State Veteran Home-Phx is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices restaurants , hospitals , places of worship ,and theaters . This allows our residents easy access to services they may need or want outside of our community.

    At Arizona State Veteran Home-Phx in Phoenix, AZ , we aim to provide a comfortable and enriching environment for veterans in need of skilled nursing facility care. Our dedicated staff is committed to meeting the unique needs and preferences of each resident, ensuring they receive the highest quality of care and support.

    Nearby Places of Interest

    Hospitals

    • Carl T Hayden VA Medical Center, Recreation Therapy (0.1 miles)
    • St Josephs Neurological ICU (1.2 miles)
    • St Joseph's Hospital & Med Center: Deguzman Brian J MD (1.3 miles)
    • Banner – University Medical Center Phoenix (2.4 miles)
    • Abrazo Central Campus (2.8 miles)
    • Surgical Specialty Hospital Of Arizona (3 miles)
    • Maricopa Medical Center (3.6 miles)

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Walgreens (0.8 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.2 miles)
    • Walgreens (2.2 miles)

    Restaurants

    • George & Dragon Restaurant (0.4 miles)
    • Taco Bell (0.9 miles)
    • McDonald's (1 miles)
    • Kobalt (1.1 miles)
    • Windsor (1.2 miles)
    • Federal Pizza (1.2 miles)
    • Del Taco (1.2 miles)

    Cafes

    • Lux Central (0.4 miles)
    • Dark Hall Coffee (1.1 miles)
    • Starbucks (1.6 miles)
    • Panera Bread (1.7 miles)
    • Starbucks (2.2 miles)
    • Fair Trade Cafe (2.7 miles)
    • Lola Coffee (2.7 miles)

    Physicians

    • Arizona Eye Specialists (0.7 miles)
    • Phoenix Skin Medical Surgical Group (1 miles)
    • SimonMed Imaging - Phoenix (1.4 miles)
    • Dignity Health Peppertree Family Medicine (1.4 miles)
    • Keystone Natural Family Medicine (1.5 miles)
    • Banner Family Medicine Center (2.4 miles)
    • Bethany Women’s Healthcare (4.5 miles)

    Transportation

    • Thomas/Central Ave METRO (1.2 miles)
    • METRO McDowell/Central Ave (2.3 miles)
    • Airport Rent-A-Car (4 miles)
    • Hertz Rent A Car (4.8 miles)

    Places of Worship

    • First United Methodist Church of Phoenix (1.4 miles)
    • Roosevelt Community Church (2.7 miles)
    • Primera Iglesia United Methodist Church (3.9 miles)
    • Open Door Fellowship Church (4.6 miles)
    • Christ Church of the Ascension (4.8 miles)

    Parks

    • Encanto Park (2.2 miles)
    • Margaret T. Hance Park (2.5 miles)
    • Granada Park (3.1 miles)
    • Royal Palm Park (4.6 miles)

    Theaters

    • AMC Arizona Center 24 (3 miles)

    Frequently Asked Questions

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