Park Lee Apartments in Phoenix, AZ

Pros

• The units are a good size and affordable.
• Park Lee's maintenance is prompt, often within 24 hours.
• The management and staff are polite, professional, and care about residents.
• Park Lee offers onsite daycare, a park with basketball hoops and a playground, grills, and three pools.
• The office is open seven days a week, and the staff know residents by name and genuinely care.
• It includes wheelchair-accessible units for the disabled.
• Park Lee provides large, roomy homes with patios and a pleasant overall layout.
• It is convenient, close to light rail and many stores within a mile.

Cons

• The complex is infested with roaches and bed bugs.
• Mold in the bathroom ceiling and unpainted walls show neglect.
• Maintenance requests take forever to be addressed.
• The management is rude and unresponsive.
• The area is dangerous with frequent shootings and drug activity, and management does nothing.
• The AC often fails, leaving units unbearably hot with emergency maintenance unhelpful.
• Security is lacking, with vandalism, theft, and homeless presence.
• The property is poorly managed, with half-hearted renovations and overall poor upkeep.

Review

Park Lee Apartments in Phoenix is best suited for budget-minded households that value space and practical amenities over pristine upkeep or flawless safety. The community's affordability pairs with relatively large units and a track record of offering accessible layouts, including wheelchair-friendly floor plans. On-site features such as daycare, multiple pools, a playground, grills, and a gazebo area give families and seniors tangible lifestyle perks. The location near light rail and various stores adds practical appeal for residents who can tolerate a rougher surrounding area. This is not a luxury address; it's a pragmatic choice for those who need affordable housing with room to grow, provided the maintenance and safety questions are managed.

Those who prioritize safety, reliable maintenance, and predictable living conditions may want to consider alternatives. Several reviews highlight recurring problems with pests, mold, leaks, and aging infrastructure, alongside frequent management turnover and uneven problem-solving. If a quiet, well-maintained environment with consistently responsive management is non-negotiable, Park Lee's inconsistencies in upkeep and enforcement become hard to overlook. Families with children or seniors who cannot endure ongoing maintenance delays, safety incidents, or drug activity nearby should weigh other options more heavily before committing.

On the plus side, the pros can substantially offset the price tag for the right resident. Several accounts praise the size and practicality of the units, and a subset of tenants report fast maintenance response and genuinely helpful front-office staff. The complex also earns credibility for its accessible units geared toward disabled residents, and the breadth of amenities remains an attractive lure: three pools, a park-like common area, a playground, and on-site services that support families and seniors alike. Proximity to transit and a spectrum of nearby stores remains a tangible convenience that can reduce daily stress for active households.

Yet the main cons are hard to overlook, and they tend to overwhelm the positives for many potential movers. Pest infestations (bed bugs and roaches) recur across multiple reviews, sometimes paired with mold, leaks, and insufficient insulation that drives high utility bills. Maintenance can be slow, and communication about work orders is frequently cited as unreliable. Safety concerns loom large: reports of vandalism, break-ins, shootings, and drug activity in and around the property create a backdrop that sours risk assessment for families and elderly residents alike. Management practices come under fire as well, with frequent complaints about rude staff, lack of accountability, and disputes over fees or lease terms. Taken together, these factors erode the practical value the complex offers in other areas.

For families and individuals weighing a commitment, a prudent course is to audit the operation before moving in. Demand a current maintenance response timeline, verify that pest control is active and effective, and clarify which buildings have accessible units and are properly ADA-compliant. Get a transparent summary of any recent lease changes, fees, and how rent-related decisions are reconciled with existing lease terms. Speak with several current residents about noise, safety, and neighbor dynamics, and request documentation of safety improvements and cleaning standards. If possible, secure written assurances on critical issues - emergency maintenance response, pest remediation schedules, and security measures - to avoid ambiguity after occupancy.

Ultimately, Park Lee delivers genuine value for those who can tolerate notable safety and maintenance uncertainties. The space, price, and accessibility are compelling when balanced against persistent concerns about pests, infestations, and neighborhood safety. For families with children, seniors who require reliable service, or anyone who cannot endure recurrent maintenance delays and security incidents, stronger alternatives are worth pursuing. If Park Lee is the chosen path, approach with rigorous due diligence, concrete written commitments, and a clear plan for escalation and relocation if conditions fail to improve. The right resident will find a workable compromise; the wrong resident will encounter a stream of disappointments that sap the value of the affordable rent.

Located in the heart of Phoenix, Arizona, this neighborhood offers a convenient and bustling environment for senior living. With multiple pharmacies, cafes, restaurants, physicians' offices, places of worship, hospitals, parks, transportation options, and even a nearby theater, residents have access to all the amenities they may need. The proximity to healthcare facilities such as Abrazo Central Campus and Banner – University Medical Center Phoenix ensures peace of mind for residents. In addition, the neighborhood's parks like Granada Park and Phoenix Mountain Preserve provide opportunities for outdoor recreation and relaxation. With public transportation options nearby and easy access to major roads, seniors can easily navigate the area. Overall, this neighborhood provides a well-rounded and vibrant community for older adults looking to enjoy their golden years in a lively urban setting.

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)

Cafes

• Starbucks (1 miles)
• Lux Central (1.2 miles)
• Dark Hall Coffee (1.5 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Lola Coffee (3.4 miles)

Restaurants

• McDonald's (1 miles)
• Taco Bell (1 miles)
• Federal Pizza (1.3 miles)
• Chick-Fil-A (1.3 miles)
• George & Dragon Restaurant (1.3 miles)
• Windsor (1.3 miles)
• McDonald's (1.5 miles)

Physicians

• Phoenix Skin Medical Surgical Group (1.2 miles)
• Dignity Health Peppertree Family Medicine (1.8 miles)
• Arizona Eye Specialists (1.9 miles)
• Keystone Natural Family Medicine (2.3 miles)
• SimonMed Imaging - Phoenix (2.4 miles)
• Bethany Women’s Healthcare (2.9 miles)
• Banner Family Medicine Center (3.7 miles)

Places of Worship

• First United Methodist Church of Phoenix (1.4 miles)
• Roosevelt Community Church (3.5 miles)
• Open Door Fellowship Church (3.6 miles)
• Primera Iglesia United Methodist Church (4.7 miles)

Hospitals

• Abrazo Central Campus (1.4 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (1.7 miles)
• St Josephs Neurological ICU (1.8 miles)
• Surgical Specialty Hospital Of Arizona (1.8 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (1.9 miles)
• Banner – University Medical Center Phoenix (3.6 miles)
• Maricopa Medical Center (5.2 miles)

Parks

• Granada Park (1.8 miles)
• Encanto Park (2.4 miles)
• Margaret T. Hance Park (3.2 miles)
• Royal Palm Park (3.8 miles)
• Phoenix Mountain Preserve (4.9 miles)

Transportation

• Thomas/Central Ave METRO (2.1 miles)
• METRO McDowell/Central Ave (3.1 miles)
• Airport Rent-A-Car (5.4 miles)

Theaters

• AMC Arizona Center 24 (3.9 miles)