Park Lee Apartments

Pros

• The units are of good size and affordable.
• They have a lot of perks, including onsite daycare.
• There is a park with basketball hoops, a playground, and grills for barbecues.
• There are three pools and a gazebo area for parties.
• Each section has only four units, creating a small complex feel.
• They fix things within 24 hours.
• The neighbors are nice people.
• The office is open seven days a week and the staff actually care about residents.

Cons

• They report roaches, bed bugs, and termites throughout the complex.
• They describe management as rude and unresponsive, with repairs taking months or never being completed.
• They say appliances break and are not replaced promptly; in some cases residents must replace them themselves.
• They note mold in the bathroom ceiling and general maintenance neglect, with unpainted walls and missing caulking.
• They report cigarette smoke entering their units from neighboring apartments.
• They claim drugs and crime are prevalent, with frequent police activity; the area is described as rough and unsafe.
• They recount move-out issues, including doors being locked and belongings damaged or left behind; elderly and disabled residents are particularly affected.
• They allege unethical management practices, including money laundering accusations, and note rent increases with little transparent accountability.

Review

The collection of experiences people have shared paints a complex and often troubling picture of a certain affordable apartment community. A recurring thread is that move-in conditions were far from acceptable: units arrived with dirt and neglect, refrigerators that looked like they hadn't been cleaned in years, roaches in the cabinets, and walls that had never been painted or sealed properly. Several tenants recount mold in the bathroom ceiling and leaks that weren't disclosed or promptly repaired, with complaints that management never warned residents about ongoing issues upstairs. In short, for many, what greeted them on move-in was the opposite of "move-in ready," and they had to take matters into their own hands to restore some livability.

Beyond initial cleanliness, the maintenance story is a mosaic of slow responses, inconsistent service, and sometimes even outright inaction. When appliances break, residents describe long waits, and in at least one case they ended up replacing a refrigerator themselves because the unit was never replaced. Some days the maintenance crew shows up to repaint or install new appliances in certain apartments, creating a sense that a selective or reactive patchwork approach is in play rather than a system-wide fix. Emergency issues often feel inadequately addressed, with multiple accounts stating that calls, messages, and emails go unanswered for extended periods. The gap between urgent needs and timely response appears to be a defining frustration for many residents.

Management and corporate accountability emerge as another major point of contention. Several reviews describe a rude or unhelpful office staff and a general sense that managers either don't care about residents or lack real authority to enact meaningful change. The frustration is amplified by difficulty reaching higher-level corporate channels, with some residents reporting they were unable to obtain corporate contact information. Rent increases are described as aggressive, and policies that seem rigid or punitive - such as strict late-fee rules and limited leeway on payments - further contribute to a sense of transactional rather than resident-centered management. The perception that internal finances or mismanagement could be affecting the living environment - ranging from alleged money handling issues to disputes over who pays for what - adds a layer of distrust to the experience.

Safety and neighborhood concerns are another dominant theme. A number of residents allege drug activity, bed bugs, and termites, along with looser vetting of tenants that purportedly brings violence and disorder into the community. Reports of harassment by neighbors, vandalism, and dangerous or criminal behavior are paired with claims that management does little to intervene. There are mentions of police and even shootings, creating a sense that the area can feel unsafe after dark. There are troubling anecdotes about move-out situations in which doors were locked or tenants were prevented from retrieving belongings, leaving elderly or disabled residents particularly vulnerable. The overarching impression is that safety and security are inconsistent and sometimes sacrificed for the convenience of the property staff or the convenience of the premises.

Amid the criticisms, there are voices that foreground the positive side of the equation. A few residents praise Park Lee for good-sized units, affordability, and a surprisingly rich set of amenities for the price class. They highlight on-site daycare, a playground and park, barbecue areas, multiple pools, and a gazebo for gatherings. One reviewer even notes wheelchair-accessible units and a staffing culture where office personnel know residents by name and respond quickly to issues - claims of maintenance completing work within 24 hours and a generally friendlier, more attentive environment. Proximity to public transit, nearby stores, and convenient parking add to the favorable picture, painting a scenario where the complex offers real value to families, seniors, or budget-conscious renters when things run well.

Another set of remarks suggests that some of the problematic perceptions may be tied to turnover in management and the perspective of ex-tenants. A number of comments argue that the complex's reputation has been shaped by a history of dissatisfied renters and that newer or different management approaches can lead to improvements in certain areas - painting, for instance, or the installation of appliances - while still leaving many core problems unresolved. There are defenses that point to the existence of a community with friendly neighbors, reasonable space, and an environment that, with the right management and maintenance discipline, could function well. Yet even these more hopeful notes acknowledge that what helps for some residents often does not translate into a universally stable experience.

Finally, there is a sense of contradictions and a spectrum of experience that makes the place hard to assess in a single glance. Some reviewers describe the area as rough once the sun goes down but still see value in the complex's overall package, while others insist that persistent pest problems, chronic maintenance delays, and a perceived lack of enforcement create an environment where stability and comfort cannot be guaranteed. The conversations about this complex reveal a divide between those who can tolerate or even embrace the affordable perks and those who feel the price is paid in health, safety, and peace of mind. For anyone considering a move here, the stories suggest a careful weighing of the financial benefits against the potential costs to cleanliness, safety, and ongoing maintenance.

Located in the heart of Phoenix, Arizona, this neighborhood offers a convenient and bustling environment for senior living. With multiple pharmacies, cafes, restaurants, physicians' offices, places of worship, hospitals, parks, transportation options, and even a nearby theater, residents have access to all the amenities they may need. The proximity to healthcare facilities such as Abrazo Central Campus and Banner – University Medical Center Phoenix ensures peace of mind for residents. In addition, the neighborhood's parks like Granada Park and Phoenix Mountain Preserve provide opportunities for outdoor recreation and relaxation. With public transportation options nearby and easy access to major roads, seniors can easily navigate the area. Overall, this neighborhood provides a well-rounded and vibrant community for older adults looking to enjoy their golden years in a lively urban setting.

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.3 miles)
• Walgreens (3.3 miles)

Cafes

• Starbucks (1 miles)
• Lux Central (1.2 miles)
• Dark Hall Coffee (1.5 miles)
• Panera Bread (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Lola Coffee (3.4 miles)

Restaurants

• McDonald's (1 miles)
• Taco Bell (1 miles)
• Federal Pizza (1.3 miles)
• Chick-Fil-A (1.3 miles)
• George & Dragon Restaurant (1.3 miles)
• Windsor (1.3 miles)
• McDonald's (1.5 miles)

Physicians

• Phoenix Skin Medical Surgical Group (1.2 miles)
• Dignity Health Peppertree Family Medicine (1.8 miles)
• Arizona Eye Specialists (1.9 miles)
• Keystone Natural Family Medicine (2.3 miles)
• SimonMed Imaging - Phoenix (2.4 miles)
• Bethany Women’s Healthcare (2.9 miles)
• Banner Family Medicine Center (3.7 miles)

Places of Worship

• First United Methodist Church of Phoenix (1.4 miles)
• Roosevelt Community Church (3.5 miles)
• Open Door Fellowship Church (3.6 miles)
• Primera Iglesia United Methodist Church (4.7 miles)

Hospitals

• Abrazo Central Campus (1.4 miles)
• Carl T Hayden VA Medical Center, Recreation Therapy (1.7 miles)
• St Josephs Neurological ICU (1.8 miles)
• Surgical Specialty Hospital Of Arizona (1.8 miles)
• St Joseph's Hospital & Med Center: Deguzman Brian J MD (1.9 miles)
• Banner – University Medical Center Phoenix (3.6 miles)
• Maricopa Medical Center (5.2 miles)

Parks

• Granada Park (1.8 miles)
• Encanto Park (2.4 miles)
• Margaret T. Hance Park (3.2 miles)
• Royal Palm Park (3.8 miles)
• Phoenix Mountain Preserve (4.9 miles)

Transportation

• Thomas/Central Ave METRO (2.1 miles)
• METRO McDowell/Central Ave (3.1 miles)
• Airport Rent-A-Car (5.4 miles)

Theaters

• AMC Arizona Center 24 (3.9 miles)