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Haven Health Phoenix in Mesa, AZ

Haven Health Phoenix is an assisted living community in Mesa, AZ.

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Haven Health Phoenix in Mesa, AZ

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  • Interior

    A spacious gym with various exercise equipment and a bright, open layout.

  • Decor

    A cozy living room setup featuring a television, comfortable seating, decorative lamps, and a stylish coffee table.

  • Building

    A welcoming entrance to a well-maintained building, surrounded by lush greenery and palm plants.

  • Architecture

    A modern house with a striking tree in front, illuminated by the warm glow of sunset.

  • Bedroom

    A modern hospital room with a single bed and essential furnishings.

  • Dining

    A cozy outdoor patio with tables and chairs, perfect for enjoying a meal surrounded by lush greenery.

  • Garden

    A cozy patio with tables and chairs under a large umbrella surrounded by lush greenery.

4202 North 20th Avenue, Mesa, AZ 85015

For more information about senior living options: (866) 208-4318

4.4 from 128 reviews
5 stars
105
4 stars
4
3 stars
1
2 stars
2
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of Haven Health Phoenix

common 40 reviews mention this

Staff are frequently described as caring

Residents and families often describe staff as kind and attentive.

Many reviews mention staff members showing patience, kindness, and professionalism while assisting with residents and answering questions. Several families describe quick responses and feeling reassured during a difficult time, including for hospice and rehab stays. A number of reviewers also call out specific people by name for respectful, supportive care.

common 18 reviews mention this

Facility cleanliness and smell come up often

Residents commonly mention that the building looks clean and well kept.

A frequent positive theme is a clean, well-maintained facility, with reviewers describing it as very clean and sometimes smelling good. Some visitors also report getting housekeepers or staff support when issues came up. On the negative side, a few reviews describe unpleasant odors and housekeeping lapses during their stay or visit.

common 14 reviews mention this

Activities and transportation are emphasized

Activities and arranged transportation are repeatedly mentioned by residents.

Reviews describe daily or frequent resident activities such as bingo and card nights, plus resident involvement when visiting. Transportation is also a recurring detail, with reviewers saying staff help with rides to appointments and sometimes go above and beyond. A few comments suggest that promised activity support or access was inconsistent at times.

common 16 reviews mention this

Food is viewed as mixed

Dining receives both praise and complaints in reviews.

Several residents and families say the food is pretty good, sometimes describing it as satisfying or tailored to dietary needs. Others complain about the taste or quality of meals, including specific concerns about processed food or general dissatisfaction with food. The community offers restaurant-style dining and dining support for special dietary restrictions, which aligns with why meals come up so often in reviews.

  • A cozy outdoor patio with tables and chairs, perfect for enjoying a meal surrounded by lush greenery.
caveat 12 reviews mention this

Care responsiveness and therapy can fail

A recurring concern is slow or insufficient help and therapy.

Some negative reviews describe call lights not being answered promptly and staff not checking on patients as expected. There are also complaints about medication being late or missing and about gaps in physical therapy frequency or progress. A few reviewers describe serious safety-related breakdowns, including oxygen-related concerns during outages.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (7 miles away) Phoenix Sky Harbor International (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.3 miles)

Restaurants

  • McDonald's (1.1 miles)
  • Taco Bell (1.1 miles)
  • George & Dragon Restaurant (1.7 miles)
  • Kobalt (1.8 miles)
  • McDonald's (1.9 miles)
  • Chick-Fil-A (1.9 miles)
  • Great Wall Cuisine (1.9 miles)

Cafes

  • Dark Hall Coffee (1.4 miles)
  • Lux Central (1.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3 miles)
  • Lola Coffee (3 miles)
  • Fair Trade Cafe (3.1 miles)

Physicians

  • Dignity Health Peppertree Family Medicine (1.6 miles)
  • Phoenix Skin Medical Surgical Group (1.9 miles)
  • Arizona Eye Specialists (2 miles)
  • SimonMed Imaging - Phoenix (2.3 miles)
  • Bethany Women’s Healthcare (2.8 miles)
  • Keystone Natural Family Medicine (3 miles)
  • Banner Family Medicine Center (3.5 miles)

Hospitals

  • St Josephs Neurological ICU (1.6 miles)
  • St Joseph's Hospital & Med Center: Deguzman Brian J MD (1.7 miles)
  • Abrazo Central Campus (1.9 miles)
  • Carl T Hayden VA Medical Center, Recreation Therapy (2 miles)
  • Surgical Specialty Hospital Of Arizona (2.4 miles)
  • Banner – University Medical Center Phoenix (3.4 miles)
  • Maricopa Medical Center (5.2 miles)

Parks

  • Encanto Park (1.9 miles)
  • Granada Park (2.4 miles)
  • Margaret T. Hance Park (2.9 miles)
  • Royal Palm Park (4.4 miles)
  • Phoenix Mountain Preserve (5.7 miles)
  • O'Neal Park (5.7 miles)

Transportation

  • Thomas/Central Ave METRO (2 miles)
  • METRO McDowell/Central Ave (2.8 miles)
  • Airport Rent-A-Car (5.3 miles)
  • Hertz Rent A Car (5.7 miles)

Places of Worship

  • First United Methodist Church of Phoenix (2.1 miles)
  • Roosevelt Community Church (3.2 miles)
  • Primera Iglesia United Methodist Church (4.2 miles)
  • Open Door Fellowship Church (4.3 miles)

Theaters

  • AMC Arizona Center 24 (3.6 miles)

Frequently Asked Questions

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