Haven Health Phoenix in Mesa, AZ
SaveInterior
Decor
Building
Architecture
Bedroom
Dining
Garden
4202 North 20th Avenue, Mesa, AZ 85015
For more information about senior living options: (844) 490-3973
The staff are wonderful and caring. The building is beautiful, well maintained, and very clean. CNAs and nurses are great and attentive. Carrie is awesome and residents love her; Nya is superb. The physical therapists are excellent and help residents get back in action. Transportation and activity staff provide helpful, caring support. Ashley from social services offers compassionate care. The nursing staff is amazing and takes pride in caring for all patients. Haven of Phoenix is clean, welcoming, and engaging with activities. The therapy team is outstanding and supportive of recovery. Hannah is a great nurse; Baha is an awesome DON who helps. The kitchen staff and chefs provide tasty meals and dietary accommodations.
A nurse gave medication from someone else's chart and refused to call 911, saying she would after the patient signed a paper. The staff left a resident waiting two hours to be helped out of his wheelchair and kept turning off his light. The facility was described as horrible, with food that tasted awful and a nursing team that was lazy and disrespectful. The staff allowed patients to leave the building after business hours, creating safety concerns. Grace Healthcare was described as filthy, run by incompetent, uncaring people and not fit for the elderly. The care was minimal, with residents often left in bed or a wheelchair and calls ignored; therapies were infrequent or absent. Call buttons were ignored or unanswered for long periods. A patient reportedly did not receive dialysis for days and was heavily medicated, with delays in care. The building was old and in need of renovations, with a ceiling that fell and maintenance that seemed unqualified. Therapy was promised to be provided frequently, but occurred only 2?3 times per week, yielding little progress. The food was extremely salty and sugary, despite prescribed kidney- and diabetic-diet orders. The facility was accused of warehousing patients with little to no care and few therapies.Haven Health Phoenix is best suited for families seeking a rehab-forward skilled-nursing stay where the emphasis is on recovery, consistent therapy, and dependable daily routines. The community consistently attracts residents needing post-acute rehabilitation, orthopedic or dialysis-related recovery, and those who want reliable in-house transportation and structured activity programs. It works well for caregivers who want to see clear progress through therapy milestones, enjoy clean and well-maintained surroundings, and rely on a care team that is attentive, approachable, and relationship-driven. This is not a facility run as a generic long-term stop; it is a focused environment aimed at getting residents back on their feet with practical supports.
Those who may want to consider alternatives include families with loved ones who require unremitting, around-the-clock medical supervision or highly complex care that goes beyond rehab and routine monitoring. A minority of reviews describe serious safety concerns or gaps in responsiveness in acute moments, including incidents involving medication safety and urgent response. While these accounts are outliers relative to the overall pattern, they signal that for residents with significant, ongoing medical fragility or dementia requiring intensive oversight, it's prudent to compare options and probe for an explicit safety and staffing plan before committing. Any family prioritizing predictability in call-bell response times, strict adherence to care protocols, or consistently high dietary standards should verify those assurances in person.
The strongest leverage comes from Haven Health Phoenix's demonstrated rehab quality and the practical supports that accompany it. The therapy and nursing teams receive frequent praise for competence, engagement, and person-centered care. Residents routinely benefit from accessible transportation, helpful activity staff, and coordinated care that helps keep progress visible and goals tangible. Cleanliness and upkeep are repeatedly cited as strengths, reducing infection risk and contributing to a comfortable, home-like atmosphere. Several reviewers highlight in-house cafeteria or kitchen staff who accommodate dietary needs and deliver meals that residents appreciate, which supports both recovery and daily well-being. When recovery hinges on frequent therapy, attentive monitoring, and a positive, engaging environment, these pros reliably offset many common post-acute drawbacks.
On balance, the cons reported tend to hinge on consistency and the fragility of the larger system under pressure. A few reviewers note inconsistent call-bell response or delays during off-peak shifts, and a handful describe gaps in routine care or attention in high-need moments. Food quality and dining experiences appear variable in some accounts, with several residents praising meals while others criticize specific aspects of the menu. These themes matter: for a loved one who is highly dependent on prompt assistance, or who has particular dietary or sensory preferences, it pays to verify staffing patterns, establish the expected response times, and sample meals during a visit. A robust tour plan should include conversations with current residents about daily routines and with nursing leadership about escalation paths when needs are urgent.
From a decision-making perspective, the recommended approach is practical and proactive. Schedule a longer visit that includes a therapy trial period, a meal experience, and candid conversations with the front-line team - CNAs, nurses, therapists, and social services staff. Ask for a clear statement of minimum therapy hours per week, oversight protocols for medications, and how transportation is scheduled and tracked. Observe how staff interact with residents, how the environment feels during different times of day, and whether call-bell responses seem timely. Document responses to a few real-life scenarios - bathroom assistance, mobility support, and timely administration of medications - to gauge consistency and reliability before making a long-term commitment.
In the end, Haven Health Phoenix stands out as a strong choice for families prioritizing rehab outcomes, daytime structure, and a warm, actively engaged staff. For those whose loved ones demand constant, high-level medical supervision, or who have encountered or fear safety gaps, several alternative facilities may offer more stringent oversight or different care models. Yet for most post-acute needs - the combination of skilled therapy, compassionate nursing, clean surroundings, and reliable in-house services makes Haven Health Phoenix a pragmatic, results-oriented option worth pursuing with due diligence.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Haven Health Phoenix in Mesa, AZ is a premier assisted living community that offers top-notch care services and a wide range of amenities to ensure the comfort and well-being of its residents. Situated in a convenient location, this community provides easy access to nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals.
The skilled nursing facility at Haven Health Phoenix is staffed with trained professionals who provide round-the-clock supervision and assistance with activities of daily living. Residents can feel assured that their needs are met and they receive personalized care tailored to their specific requirements. From assistance with bathing and dressing to medication management and special dietary restrictions, the dedicated staff ensures that each resident's health needs are taken care of.
In addition to high-quality care services, Haven Health Phoenix offers an array of amenities for residents to enjoy. The community features a beauty salon where residents can pamper themselves. The cable or satellite TV in each room allows for entertainment at any time. Community-operated transportation is available for convenient travel outside the premises.
For those looking for recreation opportunities within the community, Haven Health Phoenix has plenty to offer. There is a fitness room for physical activities and wellness programs organized by the caring staff. A gaming room is available for leisure pursuits. Residents can also spend time in the garden or outdoor space enjoying nature's beauty.
Nutritious meals are served restaurant-style in the dining room while accommodating special dietary restrictions. Residents have access to a small library for reading and relaxation. There is also a computer center with Wi-Fi/high-speed internet connectivity for staying connected with loved ones or pursuing personal interests online.
Social engagement is encouraged through planned activities such as day trips organized by the concierge services team as well as resident-run activities. With 13 cafes nearby, there are ample opportunities for socializing outside the community as well.
Overall, Haven Health Phoenix in Mesa, AZ provides an inviting environment where residents receive exceptional care, enjoy numerous amenities, and are surrounded by a vibrant community that meets their social and recreational needs.
Haven Health Phoenix is located at 4202 North 20th Avenue, Mesa, AZ 85015 in Maricopa County, Arizona
Haven Health Phoenix on seniors.fyi includes 7 photos including images showing architecture, exterior, patio, landscaping, garden, interior, bedroom, healthcare, and more.
Hong Ning House of Phoenix
Phoenix, AZ
Welcoming community with abundant nearby amenities (healthcare, dining, parks).
Welcome Home Care Home
Phoenix, AZ
Strong access to healthcare and everyday amenities nearby.
1st Seniors Home Care
Phoenix, AZ
Highly convenient location with broad nearby amenities and healthcare access.
Park Lee Apartments
Phoenix, AZ
Vibrant, amenity-rich location with easy access to cafes, parks, pharmacies, restaurants, and healthcare.
Westwood Mobile Home Park
Phoenix, AZ
Excellent location with extensive nearby amenities (cafes, parks, restaurants, healthcare, transit).
Townhouse Mobile Home Park
Phoenix, AZ
Extensive nearby amenities and healthcare access.
Ridge at The Stratford
Phoenix, AZ
Caring, approachable staff in a warm, home-like setting with active resident engagement.
Urban League Manor Apartments
Phoenix, AZ
Very convenient location with nearby cafes, parks, pharmacies, hospitals, restaurants, and transportation.
Rose Court Senior Living
Phoenix, AZ
Friendly, attentive staff; clean, pleasant environment; delicious meals; engaging activities; well-kept gardens.
Senior Transition Services: Understanding Their Role, Cost, and Importance
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Interior
Decor
Building
Architecture
Bedroom
Dining
Garden
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions