1st Seniors Home Care is a senior community in Phoenix, AZ.
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1st Seniors Home Care in Phoenix, AZ
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2524 West Glenrosa Ave, Phoenix, AZ 85017
To contact a resident: (720) 427-5956
For more information about senior living options: (866) 208-4318
Residents describe office and maintenance support as helpful and timely.
Many residents mention that the office staff and maintenance team respond quickly and handle work orders efficiently. Specific people are repeatedly praised for being professional, friendly, and getting issues fixed without long delays. A few reviews also describe management improvements and a more positive experience after staff changes.
When repairs are addressed, residents often say they’re handled professionally.
Several reviews focus on maintenance completing repairs such as plumbing, an A/C issue, and appliances, with residents calling out professionalism and speed. Some residents describe improved maintenance outcomes over time, including work being fixed shortly after reporting. Other reviews are less positive, saying requests took months or were not fully addressed, especially under earlier management.
Security concerns come up, especially around gates and break-ins.
A recurring set of negative reviews points to broken or open gates and an overall sense of insecurity, including reports of theft and vehicles being hit. Residents also describe an environment that feels unsafe at night and mention rising robberies or unauthorized access. While some reviews say the community feels safe, the criticism about gate reliability and personal safety is frequent enough to be a clear caveat.
Residents raise concerns about extra charges and shifting costs.
Several reviews criticize hidden or added fees, including changes around deposits, move-in costs, utilities, and parking. Some residents say fees were not disclosed upfront or that rent and bills increased unexpectedly over time. A few reviews also call out parking costs for residents and guests, contrasting with experiences where parking used to be included or easier.
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Phoenix Sky Harbor International (8 miles away)This part of Phoenix, Arizona offers convenient access to a variety of amenities and services. With multiple pharmacies, hospitals, and physicians offices within a few miles, residents can easily access medical care and prescriptions. There are also a range of dining options nearby, from fast food chains like McDonald's and Taco Bell to sit-down restaurants like Great Wall Cuisine. For leisure activities, there are several parks in the area such as Granada Park and Encanto Park for outdoor recreation. Additionally, there are cafes like Dark Hall Coffee and Starbucks for socializing or enjoying a cup of coffee. Places of worship such as First United Methodist Church provide spiritual support, while transportation options like the METRO stations offer easy access around the city. Overall, this area provides a well-rounded community with essential services for seniors considering senior living in Phoenix.
1st Seniors Home Care is located at 2524 West Glenrosa Ave, Phoenix, AZ 85017 in Maricopa County, Arizona
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