Wellsprings Therapy Center Of Gilbert

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  • Interior

    A welcoming lobby with a stone wall fountain, plush seating, and indoor plants at Wellsprings.

  • Decor

    A beautifully lit lobby with a central tree sculpture and comfortable seating area.

  • Building

    A well-lit building with desert landscaping at night.

  • Bedroom

    A hospital room with a bed, chair, and wall-mounted television.

  • Windows

    A hospital room with a bed, television, and window.

  • Outdoor

    Sign for Wellbeing Therapy Centers of Gilbert in an outdoor setting.

Wellsprings Therapy Center Of Gilbert

3319 South Mercy Road, Chandler, AZ 85297

For more information about senior living options: (844) 490-3973

4.7 from 93 reviews
5 stars
86
4 stars
0
3 stars
0
2 stars
0
1 stars
7

Assisted Living Skilled Nursing Facility

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    Overall Review of Wellsprings Therapy Center Of Gilbert

    Pros

    • pro Wellsprings is an amazing rehabilitation center.
    • pro The facility is bright, clean, and welcoming.
    • pro The nursing and therapy staff are truly amazing - professional, kind, and caring.
    • pro The team is organized, efficient, and consistently demonstrates professionalism and compassion.
    • pro The facility is top notch - beautiful, with a cheerful environment and staff who are professional, helpful, and friendly.
    • pro The staff go the extra mile to take care of residents, and the customer service is outstanding.
    • pro Wellsprings is an excellent rehab facility with attentive and very kind staff.
    • pro The therapists and nursing staff provide personalized care and genuinely care about patients' success.
    • pro It's a five-star facility with dedicated staff who help loved ones recover.
    • pro The facility is well-maintained, with a warm, homelike atmosphere.
    • pro Wellsprings of Gilbert is a fantastic option for rehab; the staff are the best.

    Cons

    • pro The facility is described as horrible, with claims that staff ignored a resident's call light, left him sleeping in dirty sheets, and even withheld his dinner.
    • pro There were chronic staffing shortages, with one CNA for up to 16 residents, resulting in missed showers and inadequate care.
    • pro A CNA allegedly placed an elderly man in another resident's bed, indicating unsafe practices.
    • pro Some staff reportedly insulted or stigmatized residents, including implying they were drug addicts.
    • pro Temporary workers were hired from the registry for a single night and did not return, signaling reliability and turnover concerns.
    • pro A family member advised others not to bring loved ones to the facility due to negative experiences.

    Review

    Wellsprings Rehabilitation Center is widely described by employees and families as a place where care, connection, and progress come together in a meaningful way. For many who have been part of the Wellsprings team for years, the work is deeply rewarding: witnessing patients regain strength, hearing their stories, and watching families find relief when loved ones begin to recover and return home. The center's philosophy centers on people first - patients, their families, and the dedicated staff who shape the daily experience.

    One of the most frequently praised aspects is the facility itself. Wellsprings offers private rooms, each with its own shower, which many reviewers say provides a level of comfort and privacy that makes the rehabilitation journey easier. The smaller size of the facility is noted as a strength because it allows staff to form personal connections with residents and their families. Reviewers emphasize that this intimate setting fosters a sense of community where care feels personalized rather than impersonal, and where staff can be more attentive to individual needs.

    The therapy program at Wellsprings also earns high marks. The therapy team is described as energetic, engaging, and effective at helping patients regain strength, with a mix of group sessions and one-on-one support. Several testimonials highlight the therapists' expertise and their commitment to making rehabilitation feel purposeful and even enjoyable. Patients often attribute progress to the dedicated physical and occupational therapists who design targeted plans, track improvements, and celebrate milestones as they work toward going home and sleeping in their own beds again. The combination of skilled rehab professionals and a welcoming environment is repeatedly cited as a key driver of positive outcomes.

    Cleanliness, food quality, and overall atmosphere are other recurring themes in the feedback. Reviewers consistently characterize the facility as clean, bright, and well-maintained, with a warm, homelike feeling that puts families at ease. The dining experience is frequently mentioned in a positive light, with notes about a good variety of meals and dietary accommodations that help residents maintain their strength and nutrition. The building's aesthetics - bright spaces, natural light, and a sense of calm - complement the clinical care and contribute to a positive mood for residents and visitors alike. Many people also mention thoughtful touches, such as a well-organized environment and purposeful layout that supports ease of care and communication among care teams, patients, and families.

    Leadership, teamwork, and communication also come through strongly in the reviews. Several comments praise well-organized and efficient staff who demonstrate professionalism and compassion, with clear lines of communication between care teams and families. The sense that leadership supports staff, and staff, in turn, supports residents, is a common thread that underpins the consistent praise for Wellsprings. Individual staff experiences are highlighted as well - names that stand out include therapists like Katie, Cathey, Mario, and Marichu; CNAs such as Ed and Riley; and nurses like Kimberly and Adam - who are frequently singled out for their helpfulness, patience, and responsiveness. Even small compliments - such as having a shower schedule posted in a patient's room - appear in the reviews as indicators of thoughtful, patient-centered care.

    There are also firsthand stories that illustrate the variability inherent in any clinical setting. A steady stream of positive anecdotes focuses on residents who leave Wellsprings healthier, with families expressing gratitude for the attentive care and the chance to see loved ones improve day by day. One reviewer specifically mentions a positive experience with the gym team and the progress in mobility, noting how the therapists' guidance helped their relative move toward discharge. Another account highlights the overall quality of the nursing and therapy staff, the supportive leadership, and the sense that the facility genuinely prioritizes residents' well-being and safe transitions home.

    Like many facilities, Wellsprings Gilbert is not without its detractors. One detailed, strongly negative review recounts a very different experience: allegations of inconsistent care, missed showers, and lapses in basic comfort and safety, such as a resident not receiving scheduled showers for extended periods, insufficient night staffing, a pain patch not being applied, and a troubling incident where a CNA allegedly placed an elderly man in the reviewer's bed. The account also mentions miscommunications, concerns about staff behavior toward a family and resident, and a feeling that some workers were hired on a short-term basis with limited accountability. While this perspective contrasts sharply with the otherwise glowing feedback, it serves as a sobering reminder that the quality of care can vary and that vigilance, advocacy, and direct communication with administrators are essential for residents and families.

    On balance, the majority of reviewers describe Wellsprings Gilbert as a top-tier option for rehabilitation and short-term skilled care. They emphasize an environment that is clean, welcoming, and conducive to recovery, with a dedicated team that treats residents like family and strives to tailor care to individual needs. Visitors frequently note the facility's privacy features, the comfort of private rooms, the supportive therapy program, and the strong emphasis on returning residents to their own homes and routines. The experiences of several families underscore the center's capacity to provide meaningful progress and reassure loved ones during what can be a stressful time.

    For families considering Wellsprings, the prevailing message is one of hope, grounded in consistent praise for compassionate staff, robust therapy, and a caring environment. Yet the differing account reminds us that no facility is flawless, and that when concerns arise, proactive communication with the administration - and advocacy from family members - can be essential to ensuring residents receive the best possible care. Overall, Wellsprings remains a highly regarded option, widely recommended for those seeking rehabilitative services, with many families and staff describing it as a place where patients are treated with respect, progress is celebrated, and the goal of returning home is within reach.

    Features

    Housing

    • 32 resident community capacity 32 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wellsprings Therapy Center Of Gilbert, located in Chandler, AZ, is a comprehensive assisted living community that provides exceptional care and support for its residents. With a focus on skilled nursing facility care, individuals can feel confident knowing they are receiving 24-hour supervision and assistance with daily activities.

    The center offers an array of amenities to enhance the comfort and convenience of its residents. Fully furnished accommodations provide a cozy and welcoming atmosphere, while cable or satellite TV and Wi-Fi/high-speed internet keep residents connected and entertained. Delicious meals prepared by staff cater to special dietary restrictions, ensuring each resident receives proper nutrition. Housekeeping services ensure a clean and tidy living environment.

    Outdoor spaces and gardens offer peaceful areas for relaxation or socializing with fellow residents. Transportation arrangements are available for medical appointments, ensuring each resident can access necessary healthcare easily. Move-in coordination is provided to ease the transition into the community.

    In addition to physical care, Wellsprings Therapy Center Of Gilbert prioritizes mental wellness through their specialized program. The center coordinates with healthcare providers to ensure comprehensive care plans tailored to individual needs. Medication management is also available to promote medication adherence and safety.

    Residents can enjoy scheduled daily activities that promote engagement and socialization within the community. Nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals contribute to a convenient location that meets various needs.

    Overall, Wellsprings Therapy Center Of Gilbert offers a supportive and nurturing environment where residents can thrive while receiving personalized care in a comfortable setting.

    Nearby Places of Interest

    Physicians

    • Dignity Health Comprehensive Clinic (0 miles)
    • The CORE Institute - Gilbert (0.2 miles)
    • Trinity ENT (0.3 miles)
    • Ironwood Cancer & Research Centers (0.5 miles)
    • Desert Sky Dermatology (1 miles)
    • One Medical (1.5 miles)
    • Arizona Sun Family Medicine (2.7 miles)

    Hospitals

    • Mercy Gilbert Medical Center (0.4 miles)

    Restaurants

    • Culver's (0.6 miles)
    • Arriba Mexican Grill (0.6 miles)
    • McDonald's (0.7 miles)
    • Wendy's (0.7 miles)
    • Someburros (1 miles)
    • Chick-Fil-A (1 miles)
    • In-N-Out Burger (1.1 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Black Rock Coffee Bar (2.1 miles)
    • Dutch Bros Coffee (3 miles)

    Pharmacies

    • Walmart Pharmacy (1.1 miles)
    • CVS Pharmacy (1.2 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (1.8 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2 miles)
    • Walmart Pharmacy (2.7 miles)

    Theaters

    • Harkins Theatres SanTan Village 16 (1.5 miles)
    • Chandler Crossroads 12 (2.6 miles)

    Places of Worship

    • Saint Mary Magdalene Catholic Church (1.6 miles)
    • Church of Jesus Christ of Latter Day Saints (2.4 miles)
    • Church of Jesus Christ of Latter Day Saints (4.4 miles)
    • First United Methodist Church of Gilbert (5 miles)

    Parks

    • Crossroads Green Belt (1.7 miles)
    • The Arbors Park (2.5 miles)
    • Layton Lakes Park (2.8 miles)
    • Ashley Heights Park (3.5 miles)
    • Finley Farms Park (3.7 miles)
    • Desert Sky Park (3.7 miles)
    • Cortina Neighborhood Park North (4.5 miles)

    Transportation

    • Chandler Municipal Airport (CHD) (4 miles)
    • General Aviation Center (4.6 miles)
    • Phoenix-Mesa Gateway Airport (AZA) (4.7 miles)

    Frequently Asked Questions

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