The Oaks in Gilbert, AZ

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  • Interior

    A cozy living room with a stone fireplace and comfortable seating area.
  • Decor

    A welcoming lobby area featuring a beverage station and decorative artwork.
  • Living Room

    A cozy corner of a living room featuring a blue sofa, houseplants, and artwork on the wall.
  • Bedroom

    A cozy and elegantly decorated bedroom featuring a comfortable bed, stylish furniture, and tasteful artwork.
  • Dining

    A modern kitchen featuring a spacious dining area with stylish chairs and contemporary appliances.
  • Landscaping

    A beautifully designed outdoor space featuring a red canopy, perfect for relaxation under the clear blue sky.
  • Kitchen

    A cozy kitchen featuring modern wood cabinets, a white refrigerator, and ample natural light.
  • Lighting

    A stylish dining room featuring a long table and striped seating, illuminated by elegant lighting.
  • Seating Area

    A cozy lounge area featuring comfortable seating and a projector screen, perfect for relaxation and entertainment.
  • Fireplace

    A cozy outdoor seating area featuring a modern fireplace, perfect for relaxing and enjoying the surroundings.
  • Lobby

    A warm and inviting lobby featuring elegant seating, a piano, and tasteful decorations.

The Oaks in Gilbert, AZ

The Oaks is an assisted living and memory care community in Gilbert, AZ.

Information last verified:

3675 South Rome Street, Gilbert, AZ 85297

For more information about senior living options: (866) 208-4318

4.8 from 162 reviews
5 stars
146
4 stars
9
3 stars
1
2 stars
0
1 stars
6

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2016Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2018Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of The Oaks

common 34 reviews mention this

Friendly, caring staff feel personal

Residents and families repeatedly describe staff who feel genuinely caring.

Across reviews, families highlight caregiver friendliness, responsiveness, and a consistent sense of personal attention. Multiple reviewers say staff greet residents by name, keep communication open, and follow through when help is requested. Several people also mention peace of mind from how staff support daily needs and medical situations.

common 30 reviews mention this

Dining is restaurant-style and varied

Dining stands out as a reliable strength with good food options.

Many reviews praise the food quality and describe dining as something beyond basic cafeteria meals. Several residents and families mention variety, restaurant-style dining, and room-service options on slower days. A number of reviewers also connect dining with comfort and routine, including how meal preferences get supported.

differentiator 20 reviews mention this

Memory care receives dedicated support

Memory care reviews emphasize patience and day-to-day support that helps families feel secure.

Residents in memory care are described as being treated with patience and kindness, with staff encouraging engagement instead of isolating residents. Reviewers also mention regular updates from nurses and health staff, plus help navigating changes in care needs. The community also offers specialized memory care programming and supports needs like mild cognitive impairment in its care services list.

common 18 reviews mention this

Activities and events keep residents engaged

Planned activities are frequently mentioned as keeping life active and social.

Reviews regularly point to a steady calendar of activities, including group events, fitness, games, and live performances. Families also describe residents as participating rather than spending long periods alone. This aligns with the community’s focus on scheduled daily activities and resident-run and community-sponsored events.

caveat 3 reviews mention this

Cost concerns and a few serious issues

Some reviews raise concerns about costs and serious safety or service breakdowns.

A small number of reviewers describe high or increasing costs and feeling that budget fit wasn’t ideal. In addition, a couple of accounts report serious lapses related to safety or service, including an incident involving a missing resident and a separate complaint about access to a promised in-room service. These stand out because they contrast with the many reviews that otherwise describe smooth, attentive care.

common 2 reviews mention this

Close to medical offices and hospital

Nearby medical options make it easier to reach care quickly.

Residents and families mention the community’s convenience to medical locations. The surrounding area includes nearby physician and hospital options, which supports the idea of easier access when care needs come up. This complements reviews that describe strong medical coordination and timely communication from health staff.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 142 resident community capacity 142 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Cafe Cafe
  • Computer center Computer center
  • Dining room Dining room
  • Financial aid Financial aid
  • Financing advice Financing advice
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Golf Golf
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Hiking trails Hiking trails
  • Home sale assistance Home sale assistance
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Private cleaning services Private cleaning services
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Tai Chi Tai Chi
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Languages Spoken

  • English English

Nearby Places of Interest

Physicians

  • Trinity ENT (0.1 miles)
  • Ironwood Cancer & Research Centers (0.2 miles)
  • The CORE Institute - Gilbert (0.3 miles)
  • Dignity Health Comprehensive Clinic (0.4 miles)
  • Desert Sky Dermatology (1.4 miles)
  • One Medical (2 miles)
  • Arizona Sun Family Medicine (3 miles)

Hospitals

  • Mercy Gilbert Medical Center (0.3 miles)

Restaurants

  • Culver's (0.4 miles)
  • McDonald's (1 miles)
  • Arriba Mexican Grill (1 miles)
  • Wendy's (1.1 miles)
  • Someburros (1.4 miles)
  • Chick-Fil-A (1.5 miles)
  • In-N-Out Burger (1.6 miles)

Cafes

  • Starbucks (1 miles)
  • Black Rock Coffee Bar (1.6 miles)
  • Dutch Bros Coffee (2.7 miles)
  • Peixoto Coffee Roasters (5.5 miles)

Pharmacies

  • Walmart Pharmacy (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.3 miles)
  • Walmart Pharmacy (2.5 miles)

Theaters

  • Harkins Theatres SanTan Village 16 (1.9 miles)
  • Chandler Crossroads 12 (2.4 miles)

Places of Worship

  • Saint Mary Magdalene Catholic Church (2 miles)
  • Church of Jesus Christ of Latter Day Saints (2.7 miles)
  • Church of Jesus Christ of Latter Day Saints (4.2 miles)
  • First United Methodist Church of Gilbert (5.2 miles)

Parks

  • Crossroads Green Belt (2.1 miles)
  • Layton Lakes Park (2.4 miles)
  • The Arbors Park (2.5 miles)
  • Ashley Heights Park (3.8 miles)
  • Desert Sky Park (4 miles)
  • Finley Farms Park (4.1 miles)
  • Cortina Neighborhood Park North (4.6 miles)

Transportation

  • Chandler Municipal Airport (CHD) (3.8 miles)
  • General Aviation Center (4.8 miles)
  • Phoenix-Mesa Gateway Airport (AZA) (4.9 miles)

Frequently Asked Questions

What floor plans and room types does The Oaks offer?
Where is The Oaks?
Does The Oaks provide care for residents with dementia or Alzheimer's disease?
What photos are available for The Oaks in Gilbert, Arizona?

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Related Resources

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    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

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  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

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