The Center At Val Vista

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  • Interior

    A well-lit modern dining area featuring stylish furniture and ample natural light.

  • Decor

    A modern reception area with minimalist decor and well-lit interior.

  • Building

    A modern hotel building with a spacious parking lot under a clear blue sky.

  • Architecture

    A modern hotel building with a desert landscape at dusk.

  • Lighting

    A modern interior lobby featuring a seating area and stylish wall decor.

  • Entrance

    Exterior view of a hospital building entrance.

  • Lobby

    A spacious and modern lobby area featuring a green couch, with a well-lit hallway leading to various rooms.

  • Hallway

    A spacious lobby area featuring modern decor and tiled flooring.

  • Exercise Equipment

    A well-lit fitness center equipped with various exercise machines.

  • Waiting Area

    A modern and welcoming reception area in a medical office, designed to provide a comfortable environment for patients.

  • Salon

    A modern salon interior featuring a waiting area with chairs and a mirror.

The Center At Val Vista

3744 South Rome Street, Phoenix, AZ 85297

For more information about senior living options: (844) 490-3973

2.6 from 8 reviews
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Assisted Living Skilled Nursing Facility

Overall Review of The Center At Val Vista

Cons

  • pro The staff don't come when alarms are pulled and are rude.
  • pro The food always came cold and the person barely ate.
  • pro Not good for the elderly, especially those with Dementia.
  • pro People yelling for help, but no one comes.
  • pro The facility is understaffed and doesn't show much care or concern.
  • pro Horrible place with rude staff who lie and are uncaring.
  • pro The girls working up front are very rude and spend too much time on their phones.
  • pro The care is not as promised, requests are not followed through on, and there is a lack of PT sessions.
  • pro Difficult to reach administrators to address concerns about care and PT.
  • pro Continual problems with supplies being out of stock, making it frustrating for patients and their families.
  • pro The facility feels sterile and unwelcoming, not homey.
  • pro Meals often do not meet dietary needs or preferences, despite multiple discussions with Nutrition staff.
  • pro Some therapists were unengaged during sessions and aids were unhelpful or rude in responding to requests for assistance.

Review

When it comes to choosing a nursing facility for your loved ones, the importance of careful consideration cannot be overstated. Reviews from individuals who have experienced the services first-hand can offer valuable insights into the quality of care provided. In this article, we will examine a range of reviews for a particular nursing home facility.

One recurring concern expressed by multiple reviewers is the risk of falling within the facility. These individuals highlight that the rooms may not be suitable, as they present fall risks. This raises concerns about the level of safety and attention given to elderly residents, particularly those with dementia. Several incidents were reported where alarms were pulled but staff failed to respond promptly or at all. This lack of responsiveness coupled with rudeness from some staff members paints a troubling picture.

Another area of dissatisfaction revolved around the quality and temperature of the food provided. One reviewer mentioned that their mother consistently received cold meals and had consequently lost her appetite. This is particularly concerning as proper nutrition is crucial for elderly individuals, especially those in need of extra care. Additionally, these reviewers felt that the facility was understaffed and showed little genuine concern for residents' well-being.

However, not all feedback was negative. One individual expressed gratitude toward the nursing team, CNA's (Certified Nursing Assistants), Physical Therapist (PT), Occupational Therapist (OT), and even specific kitchen staff members who went above and beyond to accommodate dietary restrictions. They commended their effort in ensuring safety while also acknowledging positive interactions observed between staff members and patients. Another reviewer highlighted a specific night aid named Chelsea who consistently displayed kindness, compassion, and promptness in responding to calls for assistance.

Moving on to areas that warrant improvement, one reviewer shared their disappointment with certain aspects of care provided during their mother's stay at the facility. They mentioned receiving inconsistent levels of care despite friendly interactions with staff members. The lack of follow-through on requests such as bathing and physical therapy sessions raised concerns about the overall quality of care. Their attempts to reach administrators for clarification were met with frustration and silence. This reviewer also expressed frustration with the limited availability of supplies.

Lastly, another reviewer noted that while the facility appeared clean and modern, it lacked a welcoming or homey atmosphere. They praised the individual bathrooms and showers in each room, as well as the comfortable beds. However, they found meal services lacking in terms of accommodating specific health conditions such as diabetes and heart conditions. Furthermore, some aides exhibited unhelpful and rude behavior, causing delays in assistance when requested.

In conclusion, these reviews present a mixed picture of the nursing facility under examination. Concerns were raised regarding fall risks, unresponsive staff members, poor food quality, inconsistent care provision, and lack of adequate supplies. On the other hand, positive experiences were shared about certain individuals who demonstrated compassion and dedication to their roles. When considering this facility for your loved ones' care needs, it is essential to carefully weigh both the positive and negative aspects highlighted by reviewers before making a decision.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Center at Val Vista in Phoenix, AZ is a skilled nursing facility that offers a range of care services for seniors. With 24-hour supervision and assistance with activities of daily living such as bathing and dressing, residents can feel confident in their safety and well-being.

This assisted living community also provides medication management and special dietary restrictions to ensure each resident's individual healthcare needs are met.

In terms of amenities, The Center at Val Vista offers various features to enhance the residents' quality of life. A beauty salon is available for grooming needs, and cable or satellite TV is provided for entertainment. Community operated transportation ensures easy access to nearby places, while a computer center allows residents to stay connected digitally.

The dining room provides restaurant-style meals with special dietary options available, ensuring nutritious and delicious meals are served. Housekeeping services keep the living spaces clean and tidy, while move-in coordination helps new residents settle in smoothly.

For recreational activities, residents have access to a fitness room for exercise, as well as a gaming room and small library for leisurely pursuits. Outdoor spaces such as gardens are available for relaxation and enjoyment. A wellness center caters to the overall health and well-being of the residents through various programs and services.

Additionally, Wi-Fi/high-speed internet is provided throughout the community for connectivity purposes. Telephone services are also available.

Outside the community, there are numerous establishments nearby that offer convenience and additional amenities. This includes three cafes, seven parks, 18 pharmacies, 15 physicians' offices, 44 restaurants, two transportation options, three places of worship, two theaters, and one hospital.

Overall, The Center at Val Vista in Phoenix provides a comprehensive assisted living experience with dedicated care services and an array of amenities to cater to the needs and preferences of its senior residents.

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Nearby Places of Interest

Physicians

  • Ironwood Cancer & Research Centers (0.1 miles)
  • Trinity ENT (0.3 miles)
  • The CORE Institute - Gilbert (0.4 miles)
  • Dignity Health Comprehensive Clinic (0.5 miles)
  • Desert Sky Dermatology (1.5 miles)
  • One Medical (2.1 miles)
  • Arizona Sun Family Medicine (3 miles)

Restaurants

  • Culver's (0.3 miles)
  • McDonald's (1 miles)
  • Arriba Mexican Grill (1.2 miles)
  • Wendy's (1.2 miles)
  • Papa Chevo’s Taco Shop (1.5 miles)
  • Someburros (1.5 miles)
  • Chick-Fil-A (1.6 miles)

Hospitals

  • Mercy Gilbert Medical Center (0.3 miles)

Cafes

  • Starbucks (1.2 miles)
  • Black Rock Coffee Bar (1.5 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Peixoto Coffee Roasters (5.4 miles)

Pharmacies

  • Walmart Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.1 miles)
  • Walmart Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Theaters

  • Harkins Theatres SanTan Village 16 (2.1 miles)
  • Chandler Crossroads 12 (2.3 miles)

Places of Worship

  • Saint Mary Magdalene Catholic Church (2.1 miles)
  • Church of Jesus Christ of Latter Day Saints (2.8 miles)
  • Church of Jesus Christ of Latter Day Saints (4.1 miles)
  • First United Methodist Church of Gilbert (5.2 miles)

Parks

  • Crossroads Green Belt (2.2 miles)
  • Layton Lakes Park (2.3 miles)
  • The Arbors Park (2.6 miles)
  • Ashley Heights Park (3.9 miles)
  • Desert Sky Park (4.2 miles)
  • Finley Farms Park (4.3 miles)
  • Cortina Neighborhood Park North (4.7 miles)

Transportation

  • Chandler Municipal Airport (CHD) (3.6 miles)
  • General Aviation Center (5 miles)
  • Phoenix-Mesa Gateway Airport (AZA) (5.1 miles)

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