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The Center At Val Vista in Phoenix, AZ

The Center At Val Vista is an assisted living community in Phoenix, AZ.

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The Center At Val Vista in Phoenix, AZ

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  • Interior

    A well-lit modern dining area featuring stylish furniture and ample natural light.

  • Decor

    A modern reception area with minimalist decor and well-lit interior.

  • Building

    A modern hotel building with a spacious parking lot under a clear blue sky.

  • Architecture

    A modern hotel building with a desert landscape at dusk.

  • Lighting

    A modern interior lobby featuring a seating area and stylish wall decor.

  • Entrance

    Exterior view of a hospital building entrance.

  • Lobby

    A spacious and modern lobby area featuring a green couch, with a well-lit hallway leading to various rooms.

  • Hallway

    A spacious lobby area featuring modern decor and tiled flooring.

  • Exercise Equipment

    A well-lit fitness center equipped with various exercise machines.

  • Waiting Area

    A modern and welcoming reception area in a medical office, designed to provide a comfortable environment for patients.

  • Salon

    A modern salon interior featuring a waiting area with chairs and a mirror.

3744 South Rome Street, Phoenix, AZ 85297

For more information about senior living options: (866) 208-4318

4.4 from 116 reviews
5 stars
92
4 stars
6
3 stars
2
2 stars
3
1 stars
13

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023Top 5% Senior Living Community in 2024

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Overall Review of The Center At Val Vista

caveat 3 reviews mention this

Understaffing affects follow-through

Some residents and families report short staffing and missed care needs.

A few reviews describe staffing shortages that show up as delays, incomplete follow-through, or rushed responses to patient needs. One review mentions slow service and concern that patient health wasn’t prioritized. Another says requests weren’t followed through and that therapy minutes didn’t match what was expected, linking it to understaffing.

caveat 2 reviews mention this

Food is sometimes served cold

Some reviews mention meals arriving cold.

While several people praise the food, a couple reviews describe meals being delivered cold or not coming as expected for how patients need to eat. One reviewer also felt this affected intake. Another described continued meal problems in addition to requests not being met consistently.

  • A well-lit modern dining area featuring stylish furniture and ample natural light.
caveat 3 reviews mention this

Safety concerns include falls

Some residents report falls or fall-risk problems.

Some reviews raise concerns about safety for residents who need help with mobility or are at fall risk. One person describes a fall during care, followed by bruising and swollen areas. Another review reports multiple falls and that assistance may not be consistently provided, and a separate review says the facility was not good for fall risks and that alarm responses were unreliable.

caveat 2 reviews mention this

Diet support is mixed

Diet requests appear inconsistently handled in reviews.

The community offers special-diet dining supports and meal preparation, including diabetes-focused and special dietary restrictions. However, two reviews describe opposite experiences—one notes vegan meal coordination, while another says diabetic and heart-related requests weren’t met and that meals didn’t align with what was discussed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 96 resident community capacity 96 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Physicians

  • Ironwood Cancer & Research Centers (0.1 miles)
  • Trinity ENT (0.3 miles)
  • The CORE Institute - Gilbert (0.4 miles)
  • Dignity Health Comprehensive Clinic (0.5 miles)
  • Desert Sky Dermatology (1.5 miles)
  • One Medical (2.1 miles)
  • Arizona Sun Family Medicine (3 miles)

Restaurants

  • Culver's (0.3 miles)
  • McDonald's (1 miles)
  • Arriba Mexican Grill (1.2 miles)
  • Wendy's (1.2 miles)
  • Papa Chevo’s Taco Shop (1.5 miles)
  • Someburros (1.5 miles)
  • Chick-Fil-A (1.6 miles)

Hospitals

  • Mercy Gilbert Medical Center (0.3 miles)

Cafes

  • Starbucks (1.2 miles)
  • Black Rock Coffee Bar (1.5 miles)
  • Dutch Bros Coffee (2.6 miles)
  • Peixoto Coffee Roasters (5.4 miles)

Pharmacies

  • Walmart Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.1 miles)
  • Walmart Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Theaters

  • Harkins Theatres SanTan Village 16 (2.1 miles)
  • Chandler Crossroads 12 (2.3 miles)

Places of Worship

  • Saint Mary Magdalene Catholic Church (2.1 miles)
  • Church of Jesus Christ of Latter Day Saints (2.8 miles)
  • Church of Jesus Christ of Latter Day Saints (4.1 miles)
  • First United Methodist Church of Gilbert (5.2 miles)

Parks

  • Crossroads Green Belt (2.2 miles)
  • Layton Lakes Park (2.3 miles)
  • The Arbors Park (2.6 miles)
  • Ashley Heights Park (3.9 miles)
  • Desert Sky Park (4.2 miles)
  • Finley Farms Park (4.3 miles)
  • Cortina Neighborhood Park North (4.7 miles)

Transportation

  • Chandler Municipal Airport (CHD) (3.6 miles)
  • General Aviation Center (5 miles)
  • Phoenix-Mesa Gateway Airport (AZA) (5.1 miles)

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