The Center At Val Vista in Phoenix, AZ
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3744 South Rome Street, Phoenix, AZ 85297
For more information about senior living options: (844) 490-3973
The Center at Val Vista is clean, bright, and welcoming, creating a positive recovery environment. The staff are consistently caring, friendly, and professional, making patients feel valued and safe. Meaghan, the case worker, is praised for going above and beyond to secure the right care and reduce family stress. Abraham, a CNA, is repeatedly highlighted for his kindness, attentiveness, and compassionate care. Wound care nurses Kyle and Sarah are noted for their knowledge, efficiency, and thorough follow-up. The physical therapy and occupational therapy teams are described as encouraging, skilled, and instrumental in rehabilitation. Case managers Rhonda and Megan are acknowledged for advocacy, clear communication, and helping families navigate transitions. Families express peace of mind and deep gratitude for the overall care and staff who treat residents with dignity and respect.
The reviewer described the facility as terrible, unorganized, and unsafe, and criticized the charge nurse for unprofessional behavior. The reviewer would not recommend The Center at Val Vista. The reviewer reported that the mother had multiple falls, aides played on their cell phones all day, left her wet and uncomfortable, and forgot to feed her one night. The reviewer felt staff treated patients as a burden and provided only minimal care. The reviewer described a case worker as lacking compassion and rude, advising others to avoid her. The reviewer criticized care as not being aggressive enough, with patients given too much freedom leading to dehydration and untreated health risks. The reviewer found front desk staff rude and uncaring, constantly on their phones. The reviewer said the facility was understaffed and did not promptly respond to alarms. The reviewer claimed that a death occurred at the center, attributing it to delays in care and MRSA infection. The reviewer said the facility felt sterile and not welcoming, despite cleanliness.This community is best suited for seniors who need short- to mid-term post-acute rehabilitation after surgery, a fall, or a medical setback, and who prize an emphasis on aggressive therapy, attentive wound care, and clear discharge planning. It serves well for residents who respond to a structured rehab program delivered by a broad team of therapists, nurses, and case managers, and who value a facility that feels modern, clean, and professionally run. Families weighing this option should also consider whether a longer-term, memory-care?focused environment or a smaller, more intimate setting with steadier staffing might be a better fit. The Center at Val Vista does not pretend to be everything to everyone; its strength is an acute-rehab orientation with a culture of healing and accountability.
The strongest case for this center rests on its front-line care teams and the way they coordinate around recovery. Case managers and nurses who advocate for the patient are repeatedly highlighted as the difference-makers, with Meaghan and Rhonda often singled out for keeping care aligned with medical goals and discharge needs. The nursing staff, wound care specialists, and a robust therapy department are frequently commended for attentiveness, expertise, and encouragement. The facility's environment - private rooms, a bright, well-equipped therapy gym, reliable meals, and meticulous cleanliness - creates a practical backdrop for rehabilitation, and positive family feedback consistently emphasizes timely updates and accessible leadership. In short, the rehab engine here works well when the focus is getting patients back on their feet.
Therapy and post-acute care emerge as the core differentiators. Residents repeatedly report meaningful improvement through PT and OT, with therapists who push appropriately while staying attuned to a patient's stamina and safety. Wound care is another standout, with specialized nurses who monitor wounds closely and coordinate care with physicians. The combination of daily physician visits, a transparent treatment plan, and proactive discharge planning helps families feel confident about transitioning home. The quality of therapy is reinforced by supportive aides and nurses who sustain momentum day after day, making the stay not only productive but emotionally sustaining for patients who are eager to regain independence.
Nevertheless, the reviews do reveal inconsistencies that prospective residents should weigh seriously. A minority describe experiences of fragmented or delayed care, with complaints about pain medication timing, insufficient hydration, or lapses in vigilant monitoring - reminders that staffing pressures can surface and affect perceptions of safety. Some families report friction with specific case managers or staff personalities, and a few instances note a rushed discharge or gaps in communication during transitions. Other concerns touch on food consistency, meal customization, or noise and fall-risk management. These experiences are not universal, but they underscore the reality that staffing rhythms and individual team dynamics can color an otherwise excellent clinical program.
When the pros outweigh the cons, the offset is substantial for those prioritizing rehabilitation outcomes. The Center at Val Vista demonstrates a track record of patient mobility gains, successful weaning from hospital settings, and high levels of family satisfaction when the care plan is coherent and well-executed. The blend of private rooms, a professional atmosphere, accessible case management, and a therapy-forward model creates a credible pathway back to independent living. Families should enter with clear questions about who will lead discharge planning, how therapy intensity will be scheduled, and how concerns will be escalated if care feels uneven. In practice, choosing the right case manager and maintaining ongoing, direct communication with the therapy team are pivotal to success.
For families weighing next steps, this center offers a compelling option for rehab-focused care, with a caveat: the experience hinges on consistent staffing and proactive care leadership. If priority is a stable, dementia-appropriate long-term residence, or if a smaller setting with a more intimate, less hospital-like feel is desired, alternatives should be explored. Visiting in person, meeting the wound-care nurse and the primary case manager, and watching how staff respond to routine questions can reveal whether the tone and rhythms align with the patient's needs. Ultimately, for those seeking a robust rehabilitation track - bolstered by capable clinicians, clear communication, and a strong discharge pathway - the Center at Val Vista stands out as a practical, capable choice.
96 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center at Val Vista in Phoenix, AZ is a skilled nursing facility that offers a range of care services for seniors. With 24-hour supervision and assistance with activities of daily living such as bathing and dressing, residents can feel confident in their safety and well-being.
This assisted living community also provides medication management and special dietary restrictions to ensure each resident's individual healthcare needs are met.
In terms of amenities, The Center at Val Vista offers various features to enhance the residents' quality of life. A beauty salon is available for grooming needs, and cable or satellite TV is provided for entertainment. Community operated transportation ensures easy access to nearby places, while a computer center allows residents to stay connected digitally.
The dining room provides restaurant-style meals with special dietary options available, ensuring nutritious and delicious meals are served. Housekeeping services keep the living spaces clean and tidy, while move-in coordination helps new residents settle in smoothly.
For recreational activities, residents have access to a fitness room for exercise, as well as a gaming room and small library for leisurely pursuits. Outdoor spaces such as gardens are available for relaxation and enjoyment. A wellness center caters to the overall health and well-being of the residents through various programs and services.
Additionally, Wi-Fi/high-speed internet is provided throughout the community for connectivity purposes. Telephone services are also available.
Outside the community, there are numerous establishments nearby that offer convenience and additional amenities. This includes three cafes, seven parks, 18 pharmacies, 15 physicians' offices, 44 restaurants, two transportation options, three places of worship, two theaters, and one hospital.
Overall, The Center at Val Vista in Phoenix provides a comprehensive assisted living experience with dedicated care services and an array of amenities to cater to the needs and preferences of its senior residents.
The Center At Val Vista is located at 3744 South Rome Street, Phoenix, AZ 85297 in Maricopa County, Arizona
The Center At Val Vista on seniors.fyi includes 12 photos including images showing interior, building, lighting, decor, architecture, lobby, reception area, office space, and more.
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Interior
Decor
Building
Architecture
Lighting
Entrance
Lobby
Hallway
Exercise Equipment
Waiting Area
Salon
