The Oaks by Senior Lifestyles

Pros

• The staff at The Oaks consistently demonstrate care and compassion, treating all residents with dignity and respect.
• Families feel comfortable and secure knowing their loved ones are in great hands due to the excellent communication from the staff.
• Many residents enjoy the meals provided, appreciating that they are chef-prepared and served in a restaurant-style setting.
• The facility is described as clean, beautiful, and bright, contributing to a welcoming atmosphere for both residents and visitors.
• Residents participate in engaging activities that encourage social interaction and prevent isolation.
• The community fosters a friendly and open environment where both families and residents feel valued.
• Visitors noted that they felt like part of the family during tours, highlighting the attentive and responsive nature of the staff.
• Overall experiences have led many families to confidently recommend The Oaks to others seeking quality care for their loved ones.

Cons

• Some staff members were not as customer-focused, leading to inconsistent experiences for residents and families.
• The transportation options are limited, making it challenging for residents to access outings when a driver is unavailable.
• One family member felt that the assessment process was degrading and that the assessor could have been nicer.
• A review criticized the food quality as bad, being over-seasoned and lacking consistency in offerings; there were also complaints about the lack of activities for residents.
• The facility was described as beautiful but ultimately not being the right fit for some residents.
• There were mentions of short staffing issues, affecting overall service despite efforts from staff.
• A visitor experienced a pushy follow-up from the director during a tour, which contrasted with their initial positive impressions of the staff.

Review

The Oaks Assisted Living and Memory Care Community has garnered a mixed but overall positive reception from family members of residents. Many families have praised the attentive and friendly staff, describing interactions that made them feel welcomed and valued. Upon entering the facility, several reviewers noted the warm welcome they received, often mentioning how staff remembered names and relationships with residents, which fostered a sense of community and connection. This personalized approach appears to be a defining feature of The Oaks, as relatives frequently expressed their appreciation for the way staff treated residents with dignity and respect.

The quality of care provided at The Oaks stands out as a prominent theme in numerous reviews. Family members reported feeling reassured about their loved ones’ needs being met through effective communication among staff, which included updates via emails, phone calls, and face-to-face conversations during visits. Several reviewers highlighted the involvement of mobile doctors who visit regularly, ensuring that medical needs are attended to without unnecessary stress for the residents or their families. Such attention to both health and emotional well-being has led many families to feel confident in their decision to choose The Oaks as a home for their loved ones.

Dining experiences at The Oaks received mixed feedback. While many families praised the food quality—emphasizing chef-prepared meals enjoyed by picky eaters—some voiced concerns regarding occasional inconsistencies in meal offerings and taste preferences. Families highlighted that meals are served restaurant-style from 7 AM to 7 PM, allowing residents flexibility within dining hours, which is appreciated by those living there. However, not all reviews were favorable; one reviewer described the food as poorly seasoned with limited options available on repeat requests. Despite these differences in opinion regarding cuisine quality, an underlying consensus reveals that most found meals acceptable and enjoyable.

Engagement in activities was another focal point within reviewers' narratives about life at The Oaks. Many families appreciated how activities coordinators actively involved residents rather than allowing them to remain isolated in their rooms—a practice acknowledged as vital especially for memory care residents who benefit from social interaction and stimulation. Reviewers expressed pleasure at seeing their loved ones engaged in planned activities such as movies or group events organized by dedicated staff members who built genuine rapport with residents through meaningful conversation.

Despite much positivity surrounding its environment and care standards, some criticisms emerged concerning certain operational aspects of The Oaks. A few family members felt transportation services needed improvement due to limited scheduling or unavailability when specific drivers were not on duty; this issue could impact opportunities for resident outings or appointments outside the facility. Additionally, while cleanliness was generally lauded across reviews—with many remarking on how tidy the community is—there were minor mentions about upkeep concerns such as carpet cleanliness needing attention.

Overall impressions emphasize that while no facility is devoid of flaws or areas for improvement, The Oaks consistently offers a supportive atmosphere where kindness prevails amongst staff interactions with both residents and family members alike. With its beautiful community settings designed for safety and comfort alongside efforts aimed at maintaining open lines of communication regarding resident welfare—many believe it remains a commendable choice within assisted living options. This blend of compassionate service provision combined with thoughtfully curated living opportunities has allowed numerous families to feel secure knowing that their loved ones are thriving under attentive care at The Oaks Community.

This part of Gilbert, Arizona offers a variety of convenient amenities for senior living. With multiple physicians' offices, hospitals, pharmacies, and cafes within close proximity, seniors have easy access to healthcare services and daily essentials. The area also boasts a selection of well-known restaurants for dining out or grabbing a quick bite to eat. For entertainment, there are movie theaters nearby, as well as several parks for outdoor recreation. Places of worship are also within reach for those seeking spiritual fulfillment. Additionally, transportation options include two airports for those who may need to travel frequently. Overall, this part of Gilbert provides a well-rounded environment with everything seniors may need for a comfortable and convenient lifestyle.

Physicians

• Ironwood Cancer & Research Centers (0.1 miles)
• Trinity ENT (0.1 miles)
• The CORE Institute - Gilbert (0.2 miles)
• Dignity Health Comprehensive Clinic (0.4 miles)
• Desert Sky Dermatology (1.3 miles)
• One Medical (1.9 miles)
• Arizona Sun Family Medicine (2.9 miles)

Hospitals

• Mercy Gilbert Medical Center (0.2 miles)

Restaurants

• Culver's (0.3 miles)
• McDonald's (0.9 miles)
• Arriba Mexican Grill (1 miles)
• Wendy's (1.1 miles)
• Someburros (1.4 miles)
• Chick-Fil-A (1.4 miles)
• In-N-Out Burger (1.5 miles)

Cafes

• Starbucks (1 miles)
• Black Rock Coffee Bar (1.7 miles)
• Dutch Bros Coffee (2.7 miles)
• Peixoto Coffee Roasters (5.4 miles)

Pharmacies

• Walmart Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.5 miles)

Theaters

• Harkins Theatres SanTan Village 16 (1.9 miles)
• Chandler Crossroads 12 (2.4 miles)

Places of Worship

• Saint Mary Magdalene Catholic Church (2 miles)
• Church of Jesus Christ of Latter Day Saints (2.6 miles)
• Church of Jesus Christ of Latter Day Saints (4.2 miles)
• First United Methodist Church of Gilbert (5.1 miles)

Parks

• Crossroads Green Belt (2.1 miles)
• Layton Lakes Park (2.4 miles)
• The Arbors Park (2.6 miles)
• Ashley Heights Park (3.8 miles)
• Desert Sky Park (4.1 miles)
• Finley Farms Park (4.1 miles)
• Cortina Neighborhood Park North (4.7 miles)

Transportation

• Chandler Municipal Airport (CHD) (3.7 miles)
• General Aviation Center (4.9 miles)
• Phoenix-Mesa Gateway Airport (AZA) (5 miles)