Estancia Assisted Living at Discovery Park
Save3517 South 159Th Street, Gilbert, AZ 85297
For more information about senior living options: (844) 490-3973
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Families describing Estancia's network of assisted living homes paint a picture of a brand with real strengths in some locations and serious shortcomings in others. Across the notes, readers encounter a consistent thread: Estancia is praised for clean, modern facilities and for staff who can be exceptionally personal, compassionate, and attentive. In several testimonials, residents are described as people first - seen as individuals with histories, preferences, and needs - rather than just "another resident." The tone in these accounts is often warm and grateful, with caregivers named by families who feel their loved ones received genuine companionship and thoughtful, personalized support.
Yet alongside these glowing examples sits a starkly different set of stories. One family recounts a night-time care gap that left their mother without adequate support from 7 pm to 7 am, except in emergencies, and notes that medications were not administered as prescribed for a Parkinson's condition - placing the resident at risk. They describe a fall that occurred while the caregiver stood with a bag of ice arriving well after the incident, and they report a clear lack of compassion, apology, or financial remedy after the fact. The consequence, they say, is a neck brace and the realization that their mother now requires around-the-clock assistance; the incident allegedly happened on Father's Day, with no management contact to acknowledge or address the issues. This account emphasizes concerns about night coverage, medication timing, and the overall safety culture at the facility.
Another negative review focuses on care quality over a shorter period. A father lived at the location for about two and a half months, and the reviewer characterizes the level of care as poor. The same reviewer claims there was a fall and, more troubling, that communication about the incident did not happen for three days, with the implication that timely reporting and transparency were lacking during a vulnerable time for the family. Such reports underscore the importance of timely incident notification, robust fall prevention practices, and open lines of communication between staff and families.
In contrast, several reviews highlight a consistently positive experience, praising a well-kept, modern, and welcoming environment. One mom spent five months with Estancia at Marbella Vineyards and was well cared for; the home is described as clean and contemporary, notably not feeling like a typical assisted living facility. The staff are repeatedly lauded, with specific names like Jesus and Natalie singled out for their attentiveness and ability to see the mom as a person and a friend, not just a resident. This thread of feedback emphasizes individualized attention, meaningful relationships, and a sense of warmth that makes the environment feel more like a home than a clinical setting.
Other accounts repeatedly mention a clean environment and quality care, with residents enjoying a sense of safety and belonging thanks to friendly, capable staff. Names such as Francis, Johnnie, Leon are cited for their efficiency and reliability in caregiving, contributing to a perception of dependable and professional care. Several reviewers express appreciation for working with the Estancia team and describe interactions with staff members - Dustin, Ashton, Tammy, and others - as pleasant and constructive. The recurring sentiment is that, when staffed well, these homes foster a supportive atmosphere where caregivers are genuinely invested in residents' well-being.
Further testimonials touch on the breadth of Estancia's network and the overall strength of its care culture. One reviewer notes a sister's months-long experience with thoughtful, efficient treatment, resulting in high recommendations. The phrase "beautiful network of homes" and the assertion that the care provided is "second to none" appear in multiple reviews, signaling a belief that Estancia can deliver exceptional care when operating at its best. The sense of pride extends to references to a brand-new facility, where a caregiver is described as among the most caring and compassionate staff encountered, reinforcing the idea that location and stage of development can dramatically influence the experience.
Some narratives go beyond individual stories to express broad appreciation for the way Estancia positions itself as a place for recovery and ongoing care. A brother's experience highlights a transition from other rehabilitation and therapy centers to Estancia, where personalized attention and a warm, professional environment support recuperation. The reviewer asserts that Estancia offers the specialized, attentive care that had been missing elsewhere, and describes the setting as safer, cleaner, and more satisfying for a loved one recovering from a difficult period. Taken together, these testimonials present Estancia as capable of delivering high-quality, person-centered care when the staff, resources, and communication align.
Overall, the collection of reviews presents a nuanced portrait of Estancia: many families report truly positive experiences marked by clean facilities, compassionate and personalized care, and staff who go above and beyond to treat residents with dignity. At the same time, other families raise serious concerns about incidents, night-time coverage, timely communication, and adherence to prescribed medical regimens. The contrasts suggest that experiences can vary substantially by location, staff, and perhaps the particular circumstances surrounding each resident's needs. For anyone considering Estancia, the message is clear: visit the home, ask pointed questions about after-hours care, medication administration, incident reporting, and staffing levels, and seek out specific references from families with experiences similar to yours. The shared themes across these accounts - attention to person-centered care, clean and welcoming environments, and dependable staff - offer a hopeful picture, but the more troubling stories serve as a reminder to perform careful due diligence and to advocate proactively for loved ones.
The Estancia Assisted Living at Discovery Park in Gilbert, AZ is a senior living community that offers a comfortable and convenient lifestyle for its residents.
The community provides an array of amenities designed to enhance the quality of life for its residents. The dining room is a central gathering place where residents can enjoy delicious meals prepared by the skilled culinary team. The apartments are fully furnished, ensuring that residents have everything they need for a comfortable living environment.
Outside, there is a beautiful garden where residents can relax and enjoy the outdoors. The community also offers housekeeping services, taking care of the maintenance and cleaning tasks so that residents can focus on enjoying their retirement years.
Estancia Assisted Living at Discovery Park also provides move-in coordination services to make the transition into the community as smooth as possible.
Care services offered include assistance with activities of daily living such as bathing and dressing, as well as transfers. The staff works closely with health care providers to coordinate care and ensure that each resident's needs are met. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service. Medication management is also available to help residents stay on track with their medications.
In terms of location, there are several amenities nearby to enrich the lives of residents. There are three cafes nearby where residents can enjoy a cup of coffee or meet friends for a meal. Seven parks provide opportunities for outdoor recreation and leisurely strolls. It's also convenient to access 16 pharmacies and 15 physicians in close proximity to the community.
For entertainment options, there are two theaters nearby where residents can catch a movie or live performance. Additionally, there are plenty of dining options with 45 restaurants available for different tastes and preferences.
Transportation arrangements can be made for medical appointments or any other transportation needs within the area.
Overall, Estancia Assisted Living at Discovery Park offers a vibrant and fulfilling lifestyle for seniors who value their independence but still require assistance with daily tasks. With its amenities, care services, and convenient location, residents can enjoy a comfortable and engaging retirement experience.
Estancia Assisted Living at Discovery Park is located at 3517 South 159Th Street, Gilbert, AZ 85297 in Maricopa County, Arizona
Estancia Assisted Living at Discovery Park on seniors.fyi includes 10 photos including images showing bedroom, interior, bathroom, windows, decor, landscaping, paintings, dining, and more.
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