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Southpointe Healthcare Center in Greenfield, WI

Southpointe Healthcare Center is a nursing home community in Greenfield, WI.

Information last verified:

4500 West Loomis Road, Greenfield, WI 53220

For more information about senior living options: (866) 208-4318

3.7 from 125 reviews
5 stars
73
4 stars
8
3 stars
5
2 stars
9
1 stars
30

Overall Review of Southpointe Healthcare Center

common 17 reviews mention this

Staff kindness stands out

Residents and families repeatedly describe staff as caring and supportive.

A consistent theme is staff who show up for residents and communicate in a way families recognize as compassionate. Multiple reviewers call out specific people by name and describe staff as polite, attentive, and responsive to concerns. Even when reviews turn critical, they often still distinguish moments where particular nurses, therapy staff, or social services felt helpful.

common 7 reviews mention this

Facility cleanliness is a plus

Many reviewers mention the building is clean.

Several reviews note the facility is clean and well-kept, with comments that the overall environment looks organized and comfortable for visitors and residents. Some reviewers also connect the clean condition to feeling better about the care their loved one was receiving. A few critical reviews raise concerns about conditions, but the cleaner-than-expected impression shows up more than once.

caveat 4 reviews mention this

Food quality is mixed

Food reviews range from good to complaints about being cold.

Some reviewers describe the food as good and note accommodating service. Others say the food is horrible, late, or served cold, and one review even pairs the dining complaints with concerns about wound care follow-through. Overall, dining appears to be a place where experiences vary by stay or unit.

caveat 6 reviews mention this

Communication can fall short

Several reviews complain about phone and update delays.

Communication is a recurring concern, with reviewers describing unanswered phones, unreturned calls, and limited updates about progress. Some reviews also describe longer waits for case workers, therapy follow-up, or nurse responses after pressing call buttons. A smaller number of accounts counter this by mentioning a night nurse who answered and provided reassurance, but the volume of complaints keeps communication near the top of concerns.

caveat 9 reviews mention this

Care issues include falls and wounds

Multiple reviews mention problems such as falls or wound care gaps.

While many reviewers report good overall care, several critical accounts describe incidents involving falls, pressure sores, or worsening wounds while in the facility. Some families say they were not notified promptly after events or that medical follow-up and wound care didn’t match expectations. These reviews vary in details, but they share a theme of not being properly supported when conditions required timely attention.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 174 resident community capacity 174 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (4 miles away) General Mitchell International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.1 miles)
  • Meijer Pharmacy (0.8 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.9 miles)
  • Walgreens (1.9 miles)
  • Metro Market (2 miles)

Physicians

  • Sports Medicine & Orthopedic Center (1 miles)
  • Layton Avenue Dermatolgy Clinic (1 miles)
  • Greendale Health Center (1.9 miles)
  • Innovative Pain Care (3.1 miles)
  • Maplewood Center (3.3 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (4 miles)
  • Lincoln Avenue Clinic (5.1 miles)

Restaurants

  • El Beso (1.7 miles)
  • McDonald's (1.8 miles)
  • McDonald's (1.8 miles)
  • The Explorium Brewpub Southridge (1.8 miles)
  • Kopp's Frozen Custard (1.9 miles)
  • Chick-Fil-A (2 miles)
  • Milwaukee Burger Company (2.4 miles)

Cafes

  • Starbucks (1.9 miles)
  • Hawthorne Coffee Roasters (3.2 miles)
  • Starbucks (4 miles)
  • Starbucks (4 miles)
  • Colectivo Coffee (4.6 miles)
  • Starbucks (5.4 miles)
  • Starbucks (5.8 miles)

Hospitals

  • Aurora St Luke's Medical Center (2.4 miles)
  • Surgicenter - Children's Wisconsin (4 miles)
  • Froedert Drexel Square Clinic (4.7 miles)
  • Rogers Memorial Hospital (5 miles)

Parks

  • West Allis West Milwaukee Recr (3.1 miles)
  • Humboldt Park (4.2 miles)
  • Runway Dog Exercise Area (4.4 miles)
  • South Shore Park (5.2 miles)
  • Paliafito Park (5.3 miles)

Transportation

  • Milwaukee Mitchell International Airport (MKE) (3.6 miles)
  • Security Checkpoint (3.6 miles)
  • Delta Ticket Counter (3.6 miles)
  • Concourse C (3.6 miles)
  • Concourse D (3.8 miles)
  • MKE Runway (4.1 miles)

Theaters

  • South Shore Cinema Oak Creek, Wi (3.6 miles)

Places of Worship

  • Honey Creek Church (5.8 miles)

Frequently Asked Questions

Where is Southpointe Healthcare Center?

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