4500 West Loomis Road, Greenfield, WI 53220
For more information about senior living options: (844) 490-3973
The facility is great and the staff is awesome and friendly. George was cared for with kindness and compassion. The entire staff is great, caring, attentive, and treats patients with dignity and respect. The leadership and staff provide compassionate, genuine care in all services. The facility is clean, modern, and well maintained with a welcoming atmosphere. The staff goes above and beyond to help residents smile, laugh, and make friends. Southpointe is described by families as one of the best facilities around, with top-notch care.
The reviewer described the facility as disgusting and dirty with rude management. They said the billing department is wholly incompetent. Care was described as terrible and staff neglected residents, failing to provide updates to families. The CNA staff were horrible, mean, inattentive, and rude. The facility is severely understaffed, with reports of only one nurse available at times. The visitor policy was described as horrible and nonsensical. The staff were accused of being incompetent, with some reviewers suggesting the license should be taken away. Families warned not to send loved ones there due to neglect and poor care. Some reviews claim residents developed bedsores or injuries due to neglectful care.Southpointe Healthcare Center in Greenfield is best suited for families that place a premium on warm, relationship-driven care and a tightly run, resident-centered environment. The community consistently earns praise for personal attentiveness, compassionate front-line staff, and managers who listen and respond. Families seeking a home-like atmosphere with meaningful daily engagement for long-term residents, memory care, or rehab will find Southpointe appealing when turnover is low and care teams are cohesive. The facility’s clean, well-maintained surroundings and the sense that “staff know the residents” can translate into steadier days for seniors who value stability and regular, personalized interactions.
Those most likely to want alternatives are families whose priority centers on ironclad safety metrics, unwavering medical oversight, or highly consistent clinical turnaround. Reviews reveal a wide variance in experiences, with several accounts describing delayed communications, missed call-bells, and gaps in wound care or acute symptom management. For families that cannot tolerate months of mixed signals about a loved one’s progress or who require rapid escalation of concerns, Southpointe may feel unpredictable. Billing and administrative friction also surface in some narratives, underscoring the risk that nonclinical pain points could compound clinical concerns for residents and families alike.
The strongest positives, caring CNAs and nurses, a hands-on leadership tone, and opportunities for meaningful social engagement, often offset concerns when families are active, present, and involved. Praise for specific staff members (for example, Charmice in the front offices, Peter in memory care, and nurses such as Jenna and Lisa) demonstrates that the care culture can be deeply humane and attentive. Positive reports consistently highlight clean, pleasant surroundings, regular family communication at times, and a therapy staff that makes a genuine effort to support rehabilitation. When families can connect with a capable social worker (Casey, notably cited as a driving force in some reviews) and feel that administration is receptive to problems, the overall experience becomes far more reliable and reassuring.
Yet the flip side is hard-hitting. Several reviews recount serious lapses, untimely updates on patient status, long delays in responding to call lights, and core concerns about wound care, repositioning, and patient safety. Accounts of bedsores, falls, or neglect, and scenes in which families felt obstructed or left uninformed, cannot be dismissed. The reporting of inconsistent administrative follow-through and high-stress staffing shortages further complicates the picture, painting a risk profile that demands vigilant family oversight. The most cautionary voices urge prospective residents to plan for aggressive advocacy, and to recognize that care quality can vary by unit and shift.
For families weighing a decision, the practical takeaways center on transparency, staffing, and proactive communication. Prospective residents should request a direct conversation with the nursing supervisor and the head of memory care to understand staffing ratios, shift patterns, and how night coverage is managed. A tour should include a test of call-bell responsiveness, review of wound care protocols, and a frank discussion about how concerns are escalated and tracked. It is prudent to ask for a concrete care plan with measurable milestones, and to insist on written confirmations for major interventions or changes in therapy. Visiting frequently and establishing a clear point of contact early can make the difference between a comforting environment and a stressful, opaque one.
In the end, Southpointe presents a compelling choice for families who can couple preference-driven warmth with sustained family involvement and diligent oversight. The facility’s real strengths lie in its compassionate staff, active leadership, and the sense of community that emerges when families participate and staff respond. It is not a one-size-fits-all facility; it becomes a strong match for those who can tolerate, or better, demand, predictable communication and robust day-to-day engagement. For households prioritizing impeccable consistency in clinical care, though, or for those wary of the anecdotal extremes, exploring alternatives with a longer track record of uniform performance across shifts and units is a prudent step. When the care team is aligned and families stay engaged, Southpointe can be a trustworthy, even excellent, home for a loved one’s next chapter.
174 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southpointe Healthcare Center is a premier assisted living community located in Greenfield, WI. Our goal is to provide exceptional care and an enriching lifestyle for our residents. With a wide range of amenities and care services, we strive to create a comfortable and engaging environment for all.
Our community offers an array of amenities to meet the needs and interests of our residents. From a beauty salon to ensure everyone looks their best to a fully furnished space that provides a welcoming atmosphere, we aim to make our residents feel at home. Our computer center allows for easy access to technology, while the gaming room provides entertainment and socialization opportunities. The garden and outdoor spaces offer tranquil areas for relaxation and enjoying nature.
Dining is an important aspect of daily life at Southpointe Healthcare Center. Our restaurant-style dining room serves delicious meals prepared with special attention given to dietary restrictions such as diabetes diet or other special dietary needs.
We understand that care services are crucial in maintaining the health and wellbeing of our residents. Our highly trained staff members are available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management to ensure proper administration and mental wellness programs to support emotional wellbeing.
At Southpointe Healthcare Center, we prioritize the social engagement of our residents. Our concierge services help plan exciting day trips and fitness programs encourage physical activity for improved health. Resident-run activities allow individuals to take charge in planning events that interest them, while scheduled daily activities ensure there is always something engaging happening within the community.
Additionally, our location in Greenfield offers convenient access to various amenities in the surrounding area. With numerous cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby, our residents can easily explore their surroundings or attend appointments without any hassle.
Southpointe Healthcare Center is dedicated to providing top-notch assisted living care in Greenfield, WI. We invite you to visit our community and discover the exceptional lifestyle we offer.
Southpointe Healthcare Center is located at 4500 West Loomis Road, Greenfield, WI 53220 in Milwaukee County, Wisconsin
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