4608 4610 South 38Th Street, Greenfield, WI 53221
For more information about senior living options: (866) 208-4318
Overall Review of Options For Community Growth
Pros
The group home manager is extremely helpful and super cool.- Jamie Hitchler and Heather Hitchler are doing great work.
Cons
The driver engaged in reckless driving, including tailgating and running red lights, showing no regard for pedestrian safety.- This kind of driving is completely unacceptable, especially in a residential zone.
- The company should hold its drivers to a much higher standard to ensure safety is never compromised.
- The group home drivers need to start putting gas in the vans.
- The driver is a danger on the road and a hazard to other motorists.
- The driver cut off other motorists and sped to get in front, endangering passengers, including children in the car.
- The van with plate number 401-WCG needs a driving lesson.
- All extensions at the facility go directly to voicemail, making them seem unhelpful.
Review
Options For Community Growth in Greenfield, WI appears best suited for families who want a small, home-like setting with unusually hands-on, personable staff and a manager who is consistently praised for approachability and responsiveness. The strongest positive signal across reviews is the proximity and accessibility of the group home team, staff members named as Dominique, Donald, Jarvis, Robert, Danielle, and especially the group home manager Jamie Hitchler, all described as extremely helpful and cool to work with. For families who value daily warmth, steady routines, and a sense that caregivers truly know the residents, this environment can feel reassuring and intimate. In short, this community trades polished corporate polish for close-knit, caregiver-driven attention.
That said, serious red flags emerge from the transportation side of care. Multiple reviewers allege reckless driving by the community’s van drivers, with speeding, tailgating, and disregard for traffic signals in residential areas and on crowded roads. The risk is not abstract: one account describes near-accident conditions that would alarm any family seeking safe, reliable outings to appointments, activities, or social trips. The consistency of these concerns, or at least their prominence in reviews, means transportation safety should be the foremost consideration for any prospective resident whose daily life depends on dependable, risk-averse mobility. If transportation is non-negotiable, alternatives should be seriously explored.
Communication gaps compound the safety concerns. Several reviewers report that calls to the facility routinely go to voicemail, leaving families uncertain about timely assistance or updates. When emergencies or routine scheduling are involved, such friction can translate into real-world stress and missed opportunities for timely care. This pattern suggests a broader issue beyond the occasional busy hour: a structural weakness in how the facility manages outreach, escalation, and resident needs. For families who rely on clear, responsive communication to coordinate care, this is a meaningful downside that can undermine otherwise positive day-to-day experiences.
The core tension is clear: the high-touch, staff-centered positives can feel compelling, but they do not fully offset the transportation and communication shortcomings. The care team’s warmth and reliability in daily interactions may support emotional well-being and consistent routines, yet the safety threats associated with vehicle operation create a risk profile that is hard to overlook. For residents with limited mobility or medical appointments that require predictable transport, the danger cited in multiple reviews cannot be dismissed as minor. Families must weigh the comfort of familiar faces against the potential cost of a transport-related incident.
Concrete steps can help families decide with confidence. Start by requesting a meeting with the group home manager to discuss transportation policies, driver training, incident reporting, and preventive measures (such as dash cams, driver performance reviews, defined routes, and backup transportation options). Ask for written guarantees on call-back times and a specified point of contact for urgent needs. Request to review vehicle maintenance logs and driver qualification records, and probe whether there are alternative transport arrangements for medical appointments or outings during high-traffic times. If possible, seek informal references from families with similar needs to assess whether the safety and communication gaps persist.
Ultimately, the question is whether the comfort of a small, relationship-focused team outweighs the ongoing risk and frustration around transportation safety and responsive communication. For families that prize personal attention and a manager who is seen as “extremely helpful,” Options For Community Growth can still be a viable choice, provided there is a clear plan to elevate transport safety and guarantee reliable, timely communication. Most families, however, will likely conclude that safer, better-communicated options deserve consideration, with a preference for facilities that demonstrate robust, visible commitments to fleet safety and accessible, proactive front-office contact. If pursuing this option, insist on explicit safety milestones and a trial period that binds the community to measurable improvements before committing long term.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (3 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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