SYNERGY Home Care - Greenfield, WI

Pros

• The caretakers at Synergy home care were great and earned the trust of the reviewer's mom.
• The reviewer had a great experience with Synergy Home Care and would recommend it to others.
• The owner of Synergy Home Care prioritizes the well-being and safety of both clients and employees.
• Synergy Home Care has been professional, friendly, and very easy to work with, according to one reviewer.
• The caregiver provided by Synergy Home Care has been helpful, punctual, and even went above and beyond in tasks such as washing walls.
• Although there were some snags along the way, the care provided by Synergy Home Care was responsible and overall positive for one reviewer's mother.
• Synergy Home Care did a good job in hiring caregivers who matched well with the personality of another reviewer's mother.
• Synergy Home Care has done a great job with another reviewer's father, who loves his caregiver's cooking.
• Despite some issues with communication, one reviewer appreciates the service provided by Synergy Home Care and would recommend it to a friend.
• Although it didn't work out in this particular case, Synergy Home Care was responsive in finding an in-home care worker that matched the desired criteria for one reviewer's mother.

Review

Synergy Home Care is a home care service that has received mixed reviews from customers. While some customers had positive experiences and would highly recommend the service to others, others encountered various issues with the caregivers and overall management.

One customer had a great experience with Synergy Home Care, praising the caretakers for their dedication and earning their mother's trust. They mentioned that by communicating their needs to the agency, they were able to find a suitable caretaker who met their requirements. This customer highly recommends Synergy Home Care to others in need of home care services.

On the other hand, another customer expressed relief that their seven-month contract with Synergy Home Care was finally over. They described a negative experience with the owner, her daughter, and two caregivers who made their life miserable during that period. The customer felt that the caregivers intruded on their personal life and were unfit for the job due to incompetence and laziness. They also mentioned instances where they were left without transportation in emergency situations.

Another customer shared concerns about the frequent change of caregivers provided by Synergy Home Care for their mother, which affected her routine since each new caregiver needed to be taught by someone else. This resulted in improper cleanliness practices and ultimately led to an infection that required hospitalization and rehabilitation in a nursing home. Unfortunately, the infection worsened, resulting in the death of their mother.

In contrast, one individual had only positive remarks about Synergy Home Care Greenfield's management style and operations. They noted how focused they were on client well-being and safety while actively investing in growing their client base. The attention to detail in reports and commitment to positive interactions impressed this reviewer.

Another reviewer praised Synergy Home Care for being professional, friendly, responsive to questions, and helpful during presentations at their Senior club. The music therapy sessions provided by one of the caregivers were especially enjoyed by all members.

There were also mixed opinions regarding caregiver reliability and assistance. One customer mentioned that their assigned caregiver was always on time, helped with cooking and cleaning, and even washed walls. They were satisfied with the agency's service and would recommend it.

Conversely, another customer discontinued using Synergy Home Care due to issues with caregivers leaving the house a mess or failing to provide assistance when needed. They felt that there was a disconnect between what the management promised and what the caregivers actually delivered.

Similarly, another customer found the provided care to be satisfactory but noted frequent caregiver changes, which made it challenging for their loved one to adjust to different people in their home.

Lastly, a customer had an overall positive experience with Synergy Home Care but felt that they could have provided more personalized care for their mother. They mentioned looking elsewhere for better options in the future.

In conclusion, while some customers had positive experiences with Synergy Home Care and praised their caregivers' dedication and professionalism, others encountered issues such as inconsistent caregiver reliability, lack of personalization in care plans, and miscommunication between management promises and actual caregiver performance. It is important for potential clients to carefully consider these reviews when deciding on a home care service provider.

This part of Greenfield, Wisconsin, offers a variety of amenities and services that cater to seniors. From an array of dining options such as Kopp's Frozen Custard and Chick-Fil-A to nearby pharmacies like Walgreens and Metro Market, residents have easy access to essential needs. Additionally, there are several healthcare facilities in close proximity, including Greendale Health Center and Aurora St Luke's Medical Center. For leisure activities, parks like Greenfield Park and theaters such as South Shore Cinema provide entertainment options. Transportation is convenient with Milwaukee Mitchell International Airport nearby for those who enjoy traveling. Overall, this area boasts a mix of conveniences and recreational opportunities suitable for senior living. Honey Creek Church also provides a spiritual community for those seeking religious services.

Restaurants

• Kopp's Frozen Custard (0.1 miles)
• El Beso (0.3 miles)
• McDonald's (0.3 miles)
• Chick-Fil-A (0.6 miles)
• The Explorium Brewpub Southridge (0.7 miles)
• Culver's (2.6 miles)
• McDonald's (2.9 miles)

Cafes

• Starbucks (0.1 miles)
• Starbucks (2.4 miles)
• Starbucks (4.4 miles)
• Hawthorne Coffee Roasters (5 miles)
• Panera Bread (5.1 miles)
• Starbucks (5.4 miles)
• Starbucks (5.6 miles)

Pharmacies

• Walgreens (0.7 miles)
• Metro Market (0.7 miles)
• Meijer Pharmacy (1.1 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)

Physicians

• Greendale Health Center (1.8 miles)
• Maplewood Center (2.3 miles)
• Oklahoma Pediatrics-Children's Wisconsin (2.6 miles)
• Sports Medicine & Orthopedic Center (2.8 miles)
• Layton Avenue Dermatolgy Clinic (2.8 miles)
• Lincoln Avenue Clinic (3.8 miles)
• Innovative Pain Care (4 miles)

Hospitals

• Surgicenter - Children's Wisconsin (2.6 miles)
• Aurora St Luke's Medical Center (3.7 miles)
• Rogers Memorial Hospital (3.7 miles)
• Froedtert Pavilion (5.9 miles)
• Froedert Drexel Square Clinic (5.9 miles)

Parks

• West Allis West Milwaukee Recr (3 miles)
• Schmidt Park (4.4 miles)
• Greenfield Park (4.6 miles)
• Humboldt Park (5.9 miles)

Theaters

• South Shore Cinema Oak Creek, Wi (4.8 miles)
• Ridge Cinema New Berlin, Wi (5 miles)

Transportation

• Milwaukee Mitchell International Airport (MKE) (5.4 miles)
• Delta Ticket Counter (5.4 miles)
• Security Checkpoint (5.4 miles)
• Concourse C (5.4 miles)
• Concourse D (5.5 miles)

Places of Worship

• Honey Creek Church (5.5 miles)