Oak Crest Villa is an assisted living and memory care community in Milwaukee, WI.
Information last verified:
8765 West Forest Home Avenue, Milwaukee, WI 53228
For more information about senior living options: (866) 208-4318
They were not happy with this place at all. They were told to call later after speaking with someone in the admitting office, and hours later were told that their mother had fallen and died. They waited for a few hours, then learned their mother died, which raises questions about the care she received. They have not received any answers yet and they are not letting this go. Their brothers and sister want answers themselves, so this is not over. The situation is suspicious, including concerns about the office manager. The mother was left unattended at a table with no one tending to her, and they were never introduced to a doctor or nurse.Oak Crest Villa in Milwaukee is best suited for families seeking a budget-friendly living option for an older adult who requires minimal ongoing medical oversight and who can accept limited, sometimes not-immediate, staff responsiveness. The available feedback signals caution: one clear negative report details severe gaps in care and communication, suggesting risks for residents who depend on reliable supervision. Consequently, this community is not recommended for seniors who need regular nursing oversight, fall prevention, medication management, or prompt medical consultation. It may be considered by those willing to supplement with external caregiving and to scrutinize staffing and procedures closely before any move.
Explicitly, anyone with higher care needs should consider alternatives. Families prioritizing transparent operations, documented clinical oversight, and timely, reliable communication should look at facilities with visible nursing leadership and guaranteed access to a physician and licensed nurses. For residents who require consistent monitoring after a hospital stay, or who cannot advocate effectively for themselves, Oak Crest Villa should not be the first option. Those prioritizing cost savings at the expense of robust care may find it acceptable only if accompanied by a clear, written plan from the facility and assent from a trusted outside caregiver.
From the limited positive signal, one 5-star rating with no detailed notes, there is little to anchor confidence. The absence of documented strengths makes it impossible to rely on authentic advantages. The main drawbacks are explicit and severe: a resident reportedly died while on shift, calls to the admitting office were delayed, and families were not consistently introduced to medical staff. Reports of staff unavailability for a vulnerable elderly resident and questions about who admitted the resident point to a broader pattern of accountability gaps. In this balance, the potential upsides do not offset the material safety and trust risks.
Descriptions of the negative experience center on a 96-year-old resident who allegedly fell and died under supervision that was neither timely nor seemingly comprehensive. The reviewer describes unreturned inquiries, unclear succession of care providers, and a lack of direct introductions to a doctor or nurse. The sense of ongoing mystery about the admitting agency and the care team's involvement compounds the concern. These are not minor service flaws; they are red flags about duty-of-care, communication, and crisis response. Without strong corrective action, such concerns are likely to recur, undermining family confidence.
Families evaluating Oak Crest Villa should pursue a disciplined due diligence checklist. Inquiries should cover staffing ratios, presence of licensed nurses on site, after-hours coverage, and how quickly calls are triaged and answered. Demand proof of medical oversight, such as regular visits by a physician, structured care plans, and written incident reporting. Request opportunities to meet the administrator, the director of nursing, and the medical director in a guided tour. Verify recent regulatory inspections, complaint logs, and any corrective-action plans. Parallel comparisons with nearby communities that publish staffing data and caregiver qualifications will make the decision clearer.
Bottom line: Oak Crest Villa is not a good fit for residents who require dependable medical oversight and transparent, responsive communication. For families who insist on rigorous clinical governance, stronger staff accountability, and visible doctor/nurse involvement, alternatives should be pursued. If pursuing Oak Crest Villa anyway, insist on binding commitments: a detailed, written care plan, explicit staffing schedules, rapid-response protocols, and access to care histories and incident reports. When possible, choose a facility with verifiable clinical leadership and a track record of proactive family engagement; otherwise, move on to options that place resident safety and trust at the forefront.
42 resident community capacity
Assisted Living
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
General Mitchell International (6 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program Mild cognitive impairment
Special dietary restrictions Specialized memory care programming Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesOak Crest Villa in Milwaukee, WI, is a premier assisted living community that specializes in memory care. With a focus on providing exceptional care for individuals with cognitive impairments, Oak Crest Villa offers a range of services and amenities to enhance the quality of life for its residents.
Residents at Oak Crest Villa can enjoy the comforts of home with fully furnished accommodations that include cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. The community also features outdoor spaces and gardens where residents can relax and enjoy the fresh air.
The dining experience at Oak Crest Villa is designed to cater to individual needs, including special dietary restrictions. Residents can savor delicious meals prepared by professional chefs in a restaurant-style dining room. The dedicated staff also provides assistance with diabetes diets and personalized meal preparation and service.
Care services at Oak Crest Villa encompass 24-hour supervision to ensure the safety and well-being of residents. Trained caregivers are available to provide assistance with daily activities such as bathing, dressing, transfers, and medication management. A mental wellness program is implemented to support residents' cognitive health, including those with mild cognitive impairment. Specialized memory care programming further enhances residents' overall well-being.
Within close proximity to Oak Crest Villa, there are numerous amenities and conveniences. Residents have access to six cafes, three parks, 24 pharmacies, 11 physicians, 24 restaurants, one theater nearby ensuring they have an array of options for entertainment and socialization. Additionally, three hospitals are conveniently located nearby for any medical needs that may arise.
At Oak Crest Villa in Milwaukee, WI, compassionate care meets comfortable living in a supportive environment designed specifically for individuals with memory impairments. From attentive staff members to enriching activities and amenities tailored to individual preferences and needs, this assisted living community offers a warm and inviting place for seniors seeking specialized memory care services.
Oak Crest Villa is located at 8765 West Forest Home Avenue, Milwaukee, WI 53228 in Waukesha County, Wisconsin
The features provided by Oak Crest Villa are integral to supporting residents with dementia and Alzheimer's disease, as they ensure personalized care tailored to each individual's needs. Assistance with dressing, bathing, and transfers promotes dignity and comfort while helping residents maintain their independence. Medication management is crucial for adhering to treatment plans that may affect cognitive function. Meal preparation and service address nutritional needs, which can influence overall health and cognition. Activities of daily living assistance fosters routine and familiarity, reducing anxiety common among those with memory impairments. The 24-hour supervision offers a safe environment where residents feel secure, while specialized memory care programming and a mental wellness program provide targeted therapies addressing cognitive challenges. Together, these services create a holistic approach that enhances the quality of life for individuals experiencing mild cognitive impairment or advanced stages of dementia.
Bay Harbor Memory Care & Assisted Living Greenfield
Greenfield, WI
Clean facility with caring, engaged staff and ample activities.
Comfort Keepers
Greenfield, WI
Excellent location with nearby dining, parks, and healthcare, plus personalized care.
Serenity Blessed Home
Greendale, WI
Small, intimate assisted living with comprehensive services and ample on-site amenities.
Abbyhaven
Greenfield, WI
Small, personalized assisted living with memory care and comprehensive services.
Layton Terrace Senior Living
Greenfield, WI
Spacious apartments with a friendly staff and an active activities program (pet-friendly).
Abbey Manor
Greenfield, WI
Specialized memory care with private rooms and comprehensive support.
SYNERGY Home Care - Greenfield, WI
Greenfield, WI
Dedicated caregivers and client-focused management; responsive and easy to work with.
Hillcrest Apartments
Greenfield, WI
Friendly, attentive staff and welcoming atmosphere.
Hickory Park
Greenfield, WI
Clean, home-like atmosphere with friendly staff and engaging activities that promote socialization.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
How to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies
The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.
Comprehensive Guide to VA Nursing Homes: A Crucial Long-Term Care Resource for Veterans
VA nursing homes, or Community Living Centers (CLCs), offer tailored long-term care for veterans, featuring medical attention and rehabilitation in a supportive environment. The guide covers facility types, eligibility criteria, financial assistance options, quality of care standards, and alternatives to full-time nursing home placement.
