8765 West Forest Home Avenue, Milwaukee, WI 53228
For more information about senior living options: (844) 490-3973
I'm reading about a situation that left a family absolutely unsettled and angry from the start. The writer says they are not happy with the place at all and describes a troubling exchange with the admitting office. They attempted to reach someone in that office to discuss their mother and were told to call back, not once but twice in a short span. The initial contact was followed by another attempt to speak about their mother, and even after waiting for several hours, the family still couldn't get the information they needed. This pattern - being told to call back rather than getting direct access to a person who could provide answers - sets a tone of frustration and a sense that communication was not handled with care.
The turning point in the account is the call that finally arrived after the long wait, informing the family that their mother had fallen and passed away. The shock of hearing such a grave update after a period of uncertainty is palpable, especially given the claim that she was supposed to be cared for by the facility. The family emphasizes that they have not received the explanations they deserve and that they are not going to let this go. They indicate that their siblings share the demand for clear, transparent answers and accountability for what happened.
A troubling claim threads through this account: the author states that all of the deaths occurred on the shift of a particular office manager, whom they identify as the person they are speaking about. This assertion fuels a deeper suspicion about the conditions and operations at the facility. The writer describes an environment they view as suspicious, which intensifies their demand for a thorough investigation. The allegation of multiple deaths associated with one manager's shift further amplifies concerns about duty of care and oversight.
A specific scene described by the writer paints a stark image: their mother, age 96, was parked at a table and apparently left unattended by staff. The implication is that there was never any staff tending to her during that time. The detail - an elderly patient seated at a table with no visible care or monitoring - contributes to the sense of neglect and raises serious questions about basic safety and attentiveness in a setting that is entrusted with elder care.
The writer commits to a concrete next step in the morning: they intend to check which agency admitted their mother. This shows a determination to verify the administrative details and to understand exactly who was responsible for her care. The absence of an introduction to a doctor or nurse is another aspect highlighted as troubling, reinforcing the perception that the medical side of the patient's care was not properly integrated or communicated to the family.
Overall, the account presents a narrative of worry, indignation, and a demand for accountability. The writer emphasizes that the situation is not only troubling but demands an investigation into how their mother was treated, whether proper care and supervision were provided, and why there was a lack of direct contact with medical staff. The appeal is for answers, transparency, and a clearer understanding of what happened, with a strong undercurrent urging that the family's concerns be taken seriously and addressed through scrutiny of procedures, staff responsibilities, and the admissions process.
Oak Crest Villa in Milwaukee, WI, is a premier assisted living community that specializes in memory care. With a focus on providing exceptional care for individuals with cognitive impairments, Oak Crest Villa offers a range of services and amenities to enhance the quality of life for its residents.
Residents at Oak Crest Villa can enjoy the comforts of home with fully furnished accommodations that include cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. The community also features outdoor spaces and gardens where residents can relax and enjoy the fresh air.
The dining experience at Oak Crest Villa is designed to cater to individual needs, including special dietary restrictions. Residents can savor delicious meals prepared by professional chefs in a restaurant-style dining room. The dedicated staff also provides assistance with diabetes diets and personalized meal preparation and service.
Care services at Oak Crest Villa encompass 24-hour supervision to ensure the safety and well-being of residents. Trained caregivers are available to provide assistance with daily activities such as bathing, dressing, transfers, and medication management. A mental wellness program is implemented to support residents' cognitive health, including those with mild cognitive impairment. Specialized memory care programming further enhances residents' overall well-being.
Within close proximity to Oak Crest Villa, there are numerous amenities and conveniences. Residents have access to six cafes, three parks, 24 pharmacies, 11 physicians, 24 restaurants, one theater nearby ensuring they have an array of options for entertainment and socialization. Additionally, three hospitals are conveniently located nearby for any medical needs that may arise.
At Oak Crest Villa in Milwaukee, WI, compassionate care meets comfortable living in a supportive environment designed specifically for individuals with memory impairments. From attentive staff members to enriching activities and amenities tailored to individual preferences and needs, this assisted living community offers a warm and inviting place for seniors seeking specialized memory care services.
Oak Crest Villa is located at 8765 West Forest Home Avenue, Milwaukee, WI 53228 in Waukesha County, Wisconsin
The features provided by Oak Crest Villa are integral to supporting residents with dementia and Alzheimer's disease, as they ensure personalized care tailored to each individual's needs. Assistance with dressing, bathing, and transfers promotes dignity and comfort while helping residents maintain their independence. Medication management is crucial for adhering to treatment plans that may affect cognitive function. Meal preparation and service address nutritional needs, which can influence overall health and cognition. Activities of daily living assistance fosters routine and familiarity, reducing anxiety common among those with memory impairments. The 24-hour supervision offers a safe environment where residents feel secure, while specialized memory care programming and a mental wellness program provide targeted therapies addressing cognitive challenges. Together, these services create a holistic approach that enhances the quality of life for individuals experiencing mild cognitive impairment or advanced stages of dementia.
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