Abbyhaven

4865 South 95 Th Street, Greenfield, WI 53228

For more information about senior living options: (844) 490-3973

3.3 from 39 reviews
5 stars
21
4 stars
0
3 stars
1
2 stars
4
1 stars
13

Assisted Living Board and Care Home Memory Care

Overall Review of Abbyhaven

Pros

  • pro The facility is described as super clean and the staff is friendly.
  • pro The staff is noted for treating residents with dignity and respect.
  • pro The food is reported as good, with parmesan chicken and pasta with marinara highlighted as delicious.
  • pro Many reviewers have met nice people and feel the community is welcoming.
  • pro Grandparents and families express love for the community and feel at home there.
  • pro The activities are engaging, with target golf described as amazing.
  • pro The apartments are well maintained and maintenance is praised for good service.
  • pro Several reviewers describe Layton Terrace as wonderful and the environment as a beautiful, homelike place.

Cons

  • pro The facility is described as neglectful in memory care, with residents not being taken to meals, not dressed or groomed, and clothes often missing.
  • pro Families allege residents with serious needs are not fed timely; meals are not brought to rooms, leaving residents hungry.
  • pro The staff are portrayed as short-staffed, undertrained, uncaring, and slow to respond to requests.
  • pro Management is described as cold-hearted and unresponsive, threatening court action to relocate residents and not honoring verbal agreements.
  • pro There is mention that the organization lacks a functioning HR department; the main contact line is a recording, and complaints go unanswered.
  • pro Rent increases are described as frequent and punitive, with new clauses charging extra for a spouse and promises not kept.
  • pro Serious neglect claims include not providing basic care, residents left in soiled clothing, missed baths, and increased risk of infections requiring hospitalization.

Review

The collection of reviews about Layton Terrace presents a strikingly mixed picture. On one hand, several reviewers describe Layton Terrace as a bright, clean, and welcoming place with friendly staff, engaging activities, and decent dining. One person notes that the staff, activity programming, and cafe food are good, and that the quality of each apartment is solid. Another mentions that the community is well kept, the super clean environment is complemented by approachable and kind staff, and that there are enjoyable activities such as "target golf" that residents really seem to enjoy. A few also praise the social atmosphere, saying that they've met many nice people and that their grandparents or loved ones really feel at home here. In short, there are (at least) several accounts of a pleasant living environment, good maintenance, and enjoyable social life, which some residents and families value highly.

Yet the other side of the story is equally loud and troubling. A number of reviewers describe serious concerns about management practices and responsiveness, especially after changes in leadership. One complaint centers on a new manager who allegedly barred carry-out meals for residents, forcing them to dine at tables in the dining room. The reviewer, who uses a wheelchair and has sleep apnea, explains that this policy led to a fall as they attempted to reach a table, highlighting safety risks for mobility-impaired residents. This contrast between prior practice (carry-out meals) and the current policy is framed as not just inconvenient but dangerous for some residents, underscoring a fear that changes in management are compromising residents' safety and autonomy.

Administrative accessibility and human resources issues are another recurring theme. Several reviewers question how to contact HR, with a receptionist reportedly saying there is no HR department and naming a former executive as HR, which conflicts with the idea of a dedicated HR function. A separate claim notes that a provided 1-800 number is a recorded line with no live person answering, leaving residents and families feeling unheard and unsupported. One reviewer even states they will file a complaint with the Labor Department, arguing that the lack of accessible HR and the handling of internal issues reflect poorly on the facility's professionalism and accountability.

Perhaps the most alarming set of reviews concerns Memory Care. A family recounts extreme neglect, describing a progression of troubling conditions: residents not being dressed, not being groomed or showered, and meals not being brought to rooms; clothes going missing and laundry lagging. They report installing cameras and discovering that residents were not being fed or taken out for meals, with caregivers reportedly delaying or ignoring routine care tasks. The reviewer details a cascade of issues, including a lack of timely response to serious concerns, an alarming incident of a resident being unable to eat and having to be assisted by visiting family members, and a hospitalization for a severe urinary tract infection that the family believes could have been prevented with more attentive care. They accuse management and staff of systemic neglect, calling for independent inspection and sounding alarms about the overall quality of care for memory care residents.

Financial practices and the tone of management are another hot-button topic. Several reviews discuss rent increases year after year, including a particularly troubling account of a new ownership structure that allegedly added a $500 surcharge for a second occupant in a two-bedroom unit and threatened court action if the amount wasn't paid. The reviewer describes a tense, high-stress process that forced elderly residents to choose between paying more and risking eviction or moving elsewhere, which they frame as a cold-hearted, unsympathetic stance in contrast to prior management. While other reviewers acknowledge that rent increases are common in the industry and praise positive aspects like well-maintained apartments and good maintenance service, the sense of being pressured financially and the impression of inflexibility in difficult situations remains a major source of dissatisfaction for some families.

In a few isolated voices, there are strongly positive notes that contrast with the more negative ones. One reviewer calls Layton Terrace "wonderful," praising staff, activities, and the overall atmosphere, though such comments are less numerous and sometimes framed as exceptions to the broader concerns. Another reviewer emphasizes the quality of the food, particularly fond of a Friday fish fry, and mentions that care is provided with dignity and respect. However, these favorable opinions are often interwoven with cautionary statements or are outweighed by the more explicit allegations of neglect, poor communication, and aggressive financial practices found in other reviews.

Ultimately, the consensus across these accounts is that Layton Terrace provokes highly polarized experiences. For some residents and families, it represents a caring, clean, and sociable community with responsive staff and enjoyable activities. For others, it signals serious red flags around safety, memory-care quality, staff responsiveness, HR accessibility, and financial practices that can stress families already navigating the challenges of aging loved ones. The extreme discrepancies - ranging from praise of the dining room and social programming to allegations of neglect, care lapses, and punitive financial terms - leave potential residents and their families with a need for thorough due diligence, direct conversations with current residents and staff, and careful scrutiny of contracts and care practices before making a decision about moving in.

Features

Housing

  • 8 resident community capacity 8 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • General Mitchell International (7 miles away) General Mitchell International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Abbyhaven is an assisted living community located in Greenfield, WI. We provide a comfortable and supportive environment for seniors who require assistance with daily activities and those living with memory care needs.

Our community offers a range of amenities to ensure the well-being and happiness of our residents. These include a spacious dining room where nutritious meals are served, fully furnished accommodations, beautiful gardens, housekeeping services, and move-in coordination to ease the transition process. Additionally, our residents have access to outdoor spaces, telephone services, and Wi-Fi/high-speed internet for their convenience.

We understand the importance of personalized care and offer various services to meet the unique needs of each individual. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care for our residents. For those with dementia or mild cognitive impairment, we offer specialized memory care programming designed to promote cognitive wellness.

At Abbyhaven, we prioritize the physical and mental well-being of our residents. Our facilities include provisions for diabetes diet management and hospice waivers if needed. Medication management is also provided to ensure that each resident receives their medications correctly. We have a mental wellness program in place to support emotional health.

Transportation arrangements are made for medical purposes as well as doctor's appointments so that our residents can easily access healthcare services when required.

In terms of location convenience, there are numerous amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This allows our residents easy access to various recreational activities as well as necessary healthcare services at any time.

Overall, Abbyhaven in Greenfield provides a warm and caring environment where seniors can live comfortably while receiving the support they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Metro Market (1.4 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.5 miles)
  • Walgreens (2.2 miles)
  • Meijer Pharmacy (2.3 miles)
  • Walgreens (2.5 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (1.4 miles)
  • Panera Bread (3.9 miles)
  • Starbucks (4.1 miles)
  • The Gingerbread House (4.6 miles)
  • Starbucks (4.6 miles)
  • Starbucks (5.6 miles)

Restaurants

  • Kopp's Frozen Custard (1.2 miles)
  • McDonald's (1.3 miles)
  • Chick-Fil-A (1.3 miles)
  • El Beso (1.3 miles)
  • The Explorium Brewpub Southridge (1.5 miles)
  • Culver's (1.8 miles)
  • Lovers Lane Sushi and Seafood Buffet (2.2 miles)

Physicians

  • Oklahoma Pediatrics-Children's Wisconsin (2.1 miles)
  • Maplewood Center (2.3 miles)
  • Greendale Health Center (2.5 miles)
  • Lincoln Avenue Clinic (3.3 miles)
  • Prohealth Care Medical Centers (3.5 miles)
  • Aurora Advanced Healthcare (3.7 miles)
  • New Berlin Clinic-Children's Wisconsin (4 miles)

Hospitals

  • Surgicenter - Children's Wisconsin (2.1 miles)
  • Rogers Memorial Hospital (3.3 miles)
  • Aurora St Luke's Medical Center (4.7 miles)
  • Froedtert Pavilion (5.9 miles)

Parks

  • Schmidt Park (3.4 miles)
  • West Allis West Milwaukee Recr (3.5 miles)
  • Greenfield Park (4 miles)
  • The Big Backyard (4.9 miles)
  • Idle Isle Park (6 miles)

Theaters

  • Ridge Cinema New Berlin, Wi (3.8 miles)
  • South Shore Cinema Oak Creek, Wi (5.8 miles)

Places of Worship

  • Honey Creek Church (5.6 miles)

Frequently Asked Questions

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Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

    "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.

  • sundown syndromeComprehending Evening Confusion in Dementia: Causes, Manifestations, and Support

    Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.