Bay Harbor Memory Care & Assisted Living Greenfield

Pros

• The Villa of Greenfield is very nice and clean, providing extra care to its residents with thoughtful and considerate staff who go the extra mile.
• The facility offers various activities, such as bingo, games, and holiday celebrations, creating a vibrant community atmosphere.
• The staff is knowledgeable about dementia care, responding professionally to questions and concerns from family members.
• Residents are treated with respect and compassion by all levels of staff, ensuring they receive attention and care throughout their stay.
• Many activities are available for residents to engage in if they choose, contributing to their overall well-being and enjoyment.
• The management has a strong focus on resident care, showing a commitment to meeting the needs of all individuals living in the community.
• Families report satisfaction with the overall cleanliness of the facility and the attentiveness of the caregivers over long periods of time.

Cons

• The facility is described as "horrible," with reports of neglect and abuse towards residents.
• A resident was left on a heating pad for too long, resulting in burns and severe discomfort without assistance from staff.
• The food options are repetitive and unappetizing, leading to significant weight loss for one resident due to fear of constipation.
• Many residents have experienced falls and lack proper assistance, indicating inadequate staff support.
• Residents’ belongings are reportedly stolen frequently, demonstrating a lack of security.
• Rooms and common areas are not kept clean, often smelling of urine and feces, which reflects poor hygiene standards.
• Staff are said to be more preoccupied with their phones and conversations than attending to residents' needs.
• Communication with management is difficult, as they are often inaccessible and fail to address concerns properly.
• Residents appear disheveled most of the time due to infrequent baths or showers provided by staff.
• Overall satisfaction with the care received at the facility is low among several reviewers, leading to strong recommendations against it.

Review

The Villa of Greenfield, once the residence of a mayor who donated it for use as a care facility, seems to elicit mixed reactions from its residents' families and visitors. Many reviews highlight various aspects of the facility's environment, staff interactions, and overall quality of care provided to the residents. While some individuals report positive experiences with staff responsiveness and cleanliness, others express serious concerns about neglect and poor treatment. This article delves into these contrasting experiences to offer a comprehensive view of life at The Villa of Greenfield.

On one hand, several reviews portray The Villa of Greenfield as a pleasant place that offers a nurturing atmosphere for its residents. One family member noted that their relative had moved in recently and found it to be "very nice and very clean." They appreciated the thoughtful and considerate nature of the staff who "go the extra mile" to cater to residents' needs. Activities such as bingo games, Christmas carol sing-alongs during the holidays, pizza nights, and other social engagements provide stimulation for residents. Furthermore, it appears that communication has been cordial between family members and staff; they describe employees as knowledgeable about dementia care and responsive to inquiries.

However, this positive image sharply contrasts with several alarming accounts from families whose loved ones experienced neglect or abuse during their stay at The Villa. One deeply troubling review detailed instances where medical issues went unaddressed: a resident left on an overheating heating pad until burned, cries for help ignored for extended periods, and failure to respond adequately to signs of severe constipation leading to hospitalization via emergency services. Such narratives raise significant alarms regarding patient safety protocols within the facility's caregiving framework.

Additional reports highlight substandard conditions regarding both staffing practices and hygiene levels in living quarters. Families have expressed frustration over erratic assistance schedules—one commenter stated that their mother often went weeks without receiving necessary bathing due to insufficient staffing support. Moreover, multiple reviewers reported incidents where personal belongings mysteriously disappeared despite being labeled with names—a situation further compounded by allegations related to unsanitary conditions marked by pervasive odors reminiscent of feces in certain areas.

While some praise aspects like management’s new focus on resident care amidst ongoing improvements, dissenters criticize apparent inconsistencies in service delivery across shifts—detailing missed opportunities for personal attention against backdrops of staff seeming more preoccupied with personal phones than attending directly to resident needs. A notable impression was made regarding supervision dynamics: while some employees displayed genuine compassion towards patients in distressing circumstances involving difficult personalities—others were perceived as distant or disengaged when addressing individual care requirements.

As with any long-term care facility experience shared by families involved in eldercare decisions today—the impacts inevitably ripple outward beyond just day-to-day logistics at places like The Villa of Greenfield; emotional repercussions can linger long after last goodbyes are exchanged due primarily not only through conveyed observations but also manifested memories shaped throughout generations seeking solace amid challenging transitions into later stages of life.

In essence, The Villa of Greenfield embodies two distinct narratives: one rooted firmly in compassion-filled engagements between attentive staff members toward deserving residents while another stands amidst disconcerting discrepancies echoing woefully unmet obligations extending from oversight lapses ultimately threatening familial trust placed upon them each step forward along an arduous journey faced collectively within eldercare systems overall today—where transparency coupled alongside accountability remains imperative moving forward so that all may garner meaningful support & healing rather than mere survival alone at such facilities meant initially designed solely around well-being!

Greenfield, Wisconsin offers a convenient and diverse range of amenities for seniors looking to settle in the area. The presence of several Starbucks cafes, restaurants such as Kopp's Frozen Custard and Chick-Fil-A, and pharmacies like Walgreens and Metro Market provide easy access to everyday necessities. Additionally, there are reputable healthcare facilities nearby including Oklahoma Pediatrics-Children's Wisconsin and Prohealth Care Medical Centers, ensuring quality medical care for residents. For leisure activities, residents can enjoy parks like Greenfield Park and entertainment options at Ridge Cinema and South Shore Cinema. The close proximity to Milwaukee Mitchell International Airport also allows for easy travel opportunities. Overall, Greenfield provides a well-rounded community with various services tailored to cater to the needs of seniors.

Cafes

• Starbucks (0.7 miles)
• Starbucks (1.7 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.4 miles)
• Starbucks (5 miles)
• The Gingerbread House (5 miles)
• Starbucks (5.6 miles)

Restaurants

• Kopp's Frozen Custard (0.7 miles)
• McDonald's (0.7 miles)
• Chick-Fil-A (0.8 miles)
• El Beso (0.8 miles)
• The Explorium Brewpub Southridge (1 miles)
• Culver's (2 miles)
• Lovers Lane Sushi and Seafood Buffet (2.3 miles)

Pharmacies

• Walgreens (1.2 miles)
• Metro Market (1.2 miles)
• Walgreens (1.3 miles)
• Walgreens (1.7 miles)
• Meijer Pharmacy (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)

Physicians

• Greendale Health Center (2 miles)
• Oklahoma Pediatrics-Children's Wisconsin (2.4 miles)
• Maplewood Center (2.4 miles)
• Sports Medicine & Orthopedic Center (3.5 miles)
• Layton Avenue Dermatolgy Clinic (3.5 miles)
• Lincoln Avenue Clinic (3.7 miles)
• Prohealth Care Medical Centers (4 miles)

Hospitals

• Surgicenter - Children's Wisconsin (2.4 miles)
• Rogers Memorial Hospital (3.6 miles)
• Aurora St Luke's Medical Center (4.4 miles)
• Froedtert Pavilion (6 miles)

Parks

• West Allis West Milwaukee Recr (3.4 miles)
• Schmidt Park (3.7 miles)
• Greenfield Park (4.4 miles)
• The Big Backyard (5.4 miles)

Theaters

• Ridge Cinema New Berlin, Wi (4.3 miles)
• South Shore Cinema Oak Creek, Wi (5.3 miles)

Places of Worship

• Honey Creek Church (5.7 miles)

Transportation

• Milwaukee Mitchell International Airport (MKE) (6.1 miles)
• Delta Ticket Counter (6.1 miles)
• Security Checkpoint (6.1 miles)