Harbour Village

Pros

• The staff at Harbour Village is extremely friendly and attentive to residents' needs, making them feel welcomed and cared for.
• Residents appreciate the variety and quality of daily activities, with many enjoying the engaging programs offered.
• Many families express satisfaction with the care provided to their loved ones, noting positive experiences in both independent and assisted living settings.
• The meals served are homemade, delicious, and offer a variety of choices, contributing to residents’ overall happiness.
• Residents feel a sense of community at Harbour Village, often forming friendships with others in the facility.
• Families find that communication from staff is prompt and issues are addressed quickly when they arise.
• The facility is described as beautiful and well-maintained, creating a pleasant environment for residents.
• Many reviews highlight how the staff genuinely cares about the well-being of each resident, fostering a supportive atmosphere.

Cons

• The team and employees at Harbour Village appear burned out, tired, and unhappy to be there.
• There are complaints about insufficient staffing during evenings and weekends, leading to questionable care situations.
• Communication issues negatively impacted residents' daily living for an extended period.
• There are concerns about the quality of laundry services, with missing items and inappropriate clothing being given.
• A resident experienced bed sores and hygiene issues despite family visits and complaints going unaddressed.
• The sales department misrepresents the level of 24-hour care provided after nursing staff leave for the day.
• Some residents feel that the facilities are outdated, while others express dissatisfaction with meal options not meeting expectations.
• Staff turnover is high, leading to a lack of familiarity among caregivers and inconsistent care.

Review

Harbour Village has generated a wide range of opinions, from glowing endorsements to stark warnings. On one hand, several residents and their families have expressed immense satisfaction with the care and community atmosphere, attributing positive experiences to knowledgeable staff and engaging activities. One family member highlighted the transformation of their loved one after moving into Harbour Village, stating that the staff's attentiveness and kindness made a significant difference in their experience. This sentiment was echoed by another resident who appreciated not just the supportive environment but also noted that activities facilitated by dedicated staff members helped foster social connections among residents.

In contrast, there are numerous reviews that depict a more concerning narrative. A recurring theme is the feeling of understaffing during critical hours—especially evenings and weekends—leading to increased stress for both employees and residents' families. One former employee lamented the high turnover rate of staff, suggesting that many new hires lack familiarity with the residents’ needs or even with each other. This dissatisfaction may stem from management prioritizing renovations over hiring sufficient caregiving staff. As one reviewer pointed out, while it’s nice to see updates like new carpeting, she finds it troubling that such funds aren’t allocated toward improving care services.

Food service at Harbour Village seems to draw mixed reactions as well. While some reviewers praised homemade meals with ample variety during dinner, others mentioned limited breakfast options and less favorable lunch offerings. For instance, one user noted that daily breakfast choices were restricted predominantly to oatmeal without hot meals—a point which reflects a gap in what could be provided versus what is currently on offer. Families seeking balanced nutrition for their loved ones might find this aspect disappointing.

Moreover, there is an identified dichotomy between assisted living facilities within Harbour Village itself; while independent living apartments are described as more modern than main areas of the facility, Assisted Living sections seem to struggle under scrutiny due to systemic issues regarding care quality and staffing levels. One concerned family member documented bed sores and hygiene issues affecting their elderly father despite frequent visits highlighting these challenges directly with administration.

Despite these grievances, there are numerous individuals who firmly advocate for Harbour Village as a worthwhile option for seniors needing assistance. Families emphasize genuine attention given by caregivers alongside emotional support systems that encourage socializing through activities arranged by dedicated team members. A resident shared anecdotes about fostering friendships within this welcoming community - demonstrating how vital human connection can be in transitioning away from home life.

As potential residents consider making Harbour Village their new home—often prompted by difficult decisions stemming from health-based circumstances—they will certainly want to weigh these diverse perspectives carefully: some praising compassionate care while others express exasperation at service shortcomings or price hikes coupled with declining quality of care over time. Prospective clients should take detailed tours and ask pointed questions about staffing levels during off-peak hours before drawing conclusions based solely on marketing materials or brief impressions during initial visits.

Ultimately, becoming familiar with all angles provided through existing reviews will better inform decision-making when choosing an appropriate residence within such facilities—fully understanding both strengths and weaknesses can help ensure a more comfortable transition for themselves or aging loved ones into this next chapter of life at Harbour Village or any similar establishment they may explore as alternatives arise in evaluating personal needs concerning assisted living arrangements.

This part of Greendale, Wisconsin offers convenient access to a variety of amenities for senior living. With multiple pharmacies within a short distance, obtaining medication and healthcare supplies is easily accessible. There are also several restaurants nearby, offering a range of dining options for different preferences. Medical care is readily available with various physician offices within a few miles, including health centers and specialized clinics. For leisure activities, there are cafes for socializing and hospitals for medical emergencies or ongoing care. Additionally, the proximity to Milwaukee Mitchell International Airport provides easy access to travel opportunities. Overall, this area provides a mix of essential services and recreational options suitable for seniors looking for convenience and accessibility in their daily lives.

Pharmacies

• Meijer Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.7 miles)
• Metro Market (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.2 miles)

Restaurants

• The Explorium Brewpub Southridge (1 miles)
• El Beso (1.1 miles)
• McDonald's (1.2 miles)
• Chick-Fil-A (1.2 miles)
• Kopp's Frozen Custard (1.4 miles)
• McDonald's (2 miles)
• Milwaukee Burger Company (2.3 miles)

Physicians

• Greendale Health Center (1 miles)
• Sports Medicine & Orthopedic Center (1.8 miles)
• Layton Avenue Dermatolgy Clinic (1.9 miles)
• Innovative Pain Care (2.8 miles)
• Maplewood Center (3.3 miles)
• Oklahoma Pediatrics-Children's Wisconsin (3.8 miles)
• Lincoln Avenue Clinic (5 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (3.2 miles)
• Hawthorne Coffee Roasters (4.1 miles)
• Starbucks (5 miles)
• Starbucks (5.5 miles)
• Colectivo Coffee (5.6 miles)

Hospitals

• Aurora St Luke's Medical Center (3.4 miles)
• Surgicenter - Children's Wisconsin (3.8 miles)
• Froedert Drexel Square Clinic (4.6 miles)
• Rogers Memorial Hospital (4.9 miles)

Theaters

• South Shore Cinema Oak Creek, Wi (3.6 miles)

Parks

• West Allis West Milwaukee Recr (3.6 miles)
• Runway Dog Exercise Area (4.7 miles)
• Schmidt Park (5.2 miles)
• Humboldt Park (5.2 miles)
• Greenfield Park (5.8 miles)

Transportation

• Milwaukee Mitchell International Airport (MKE) (4.2 miles)
• Delta Ticket Counter (4.2 miles)
• Security Checkpoint (4.2 miles)
• Concourse C (4.3 miles)
• Concourse D (4.4 miles)
• MKE Runway (4.8 miles)