Harbour House in Greendale, WI

Harbour House is an assisted living community in Greendale, WI.

Information last verified:

5900 Mockingbird Lane, Greendale, WI 53129

For more information about senior living options: (866) 208-4318

4.5 from 100 reviews
5 stars
80
4 stars
5
3 stars
7
2 stars
1
1 stars
7

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Overall Review of Harbour House

common 20 reviews mention this

Staff friendliness stands out

Residents and visitors consistently describe staff as kind, friendly, and responsive.

Across the reviews, people repeatedly mention being welcomed and helped by a staff that feels approachable and professional. Families and residents describe staff as attentive to requests, and several specifically call out how easy it is to ask questions or get support. Even when reviews mention other issues, they often still describe caregivers and aides as genuinely caring.

common 8 reviews mention this

Meals are praised as restaurant-style

Dining is repeatedly described as restaurant-quality and enjoyable.

Many reviewers highlight the food, describing it as great, delicious, and restaurant-like rather than basic. Several mention variety and formal dining details, and a few tie food directly to why their loved one feels comfortable. Reviews also connect dining with positive daily experiences and social time.

common 10 reviews mention this

Activities keep residents engaged

Residents describe a steady mix of activities and programming.

A recurring theme is how busy and engaging the day-to-day schedule feels, with multiple reviews naming group activities, exercise, and games. Others describe entertainment such as events in common areas and programs that help keep both minds and bodies active. Even in memory care, reviews mention staff support for activities and help facilitating family connections.

caveat 4 reviews mention this

Understaffing and care limitations recur

Some residents and families report staffing shortfalls that affect care.

While many reviews are positive about caregivers, several also describe understaffing and limited time to get everything done. There are accounts of staffing shortages during COVID, as well as more direct concerns that care needs were not met as expected. One review also ties these problems to the cost of care, calling the overall support minimal for what is being paid.

common 7 reviews mention this

Clean, welcoming spaces are noted

Reviewers frequently mention cleanliness and well-kept spaces.

Several reviews describe a clean facility and pleasant atmosphere, including comments about rooms, common areas, and the campus setting. Families also note how welcoming the environment feels and mention outdoor space or green areas as part of that first impression. A few reviews reference updates or changes in shared areas, but the general cleanliness theme remains consistent.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 52 resident community capacity 52 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (5 miles away) General Mitchell International (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Meijer Pharmacy (0.8 miles)
  • Walgreens (1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.7 miles)
  • Metro Market (1.8 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.2 miles)

Restaurants

  • The Explorium Brewpub Southridge (1 miles)
  • El Beso (1.1 miles)
  • McDonald's (1.1 miles)
  • Chick-Fil-A (1.2 miles)
  • Kopp's Frozen Custard (1.3 miles)
  • McDonald's (2 miles)
  • Milwaukee Burger Company (2.3 miles)

Physicians

  • Greendale Health Center (1 miles)
  • Sports Medicine & Orthopedic Center (1.8 miles)
  • Layton Avenue Dermatolgy Clinic (1.9 miles)
  • Innovative Pain Care (2.8 miles)
  • Maplewood Center (3.3 miles)
  • Oklahoma Pediatrics-Children's Wisconsin (3.8 miles)
  • Lincoln Avenue Clinic (5 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (3.2 miles)
  • Hawthorne Coffee Roasters (4.1 miles)
  • Starbucks (5 miles)
  • Starbucks (5.5 miles)
  • Colectivo Coffee (5.6 miles)

Hospitals

  • Aurora St Luke's Medical Center (3.4 miles)
  • Surgicenter - Children's Wisconsin (3.8 miles)
  • Froedert Drexel Square Clinic (4.7 miles)
  • Rogers Memorial Hospital (4.9 miles)

Parks

  • West Allis West Milwaukee Recr (3.6 miles)
  • Runway Dog Exercise Area (4.7 miles)
  • Schmidt Park (5.2 miles)
  • Humboldt Park (5.2 miles)
  • Greenfield Park (5.8 miles)

Theaters

  • South Shore Cinema Oak Creek, Wi (3.6 miles)

Transportation

  • Milwaukee Mitchell International Airport (MKE) (4.2 miles)
  • Delta Ticket Counter (4.3 miles)
  • Security Checkpoint (4.3 miles)
  • Concourse C (4.3 miles)
  • Concourse D (4.4 miles)
  • MKE Runway (4.8 miles)

Frequently Asked Questions

Where is Harbour House?

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