5900 Mockingbird Lane, Greendale, WI 53129
For more information about senior living options: (844) 490-3973
Harbour Village tour guides like Melissa Pinzer are friendly, informative, and make visitors feel welcome. The campus is beautiful, well-lit, and surrounded by green space, creating a welcoming atmosphere. Harbour Village offers great food, nice rooms, engaging activities, and a garden, with friendly residents. The staff are consistently friendly, helpful, and professional, contributing to a clean, well-run facility. The community provides a wide range of amenities, including local transportation, in?house physical therapy, and rich programming, supported by a warm, caring staff. The memory care and assisted living teams are caring, responsive, and dedicated to residents' well?being. The dining room is beautiful and serves restaurant?quality food with a variety of menu options. On?site transportation and responsive staff make Harbour Village a convenient and well-supported place to live. New management is amazing, and the campus is well-maintained with residents generally feeling happy and cared for.
One reviewer states that Harbour Village is a horrible place to work and that staff are consistently short on staff. Another reviewer warns prospective residents not to inquire here, describing the facility as poorly run. A reviewer claims the management is unprofessional and uncaring, suggesting the facility should be shut down. There is a claim that the facility is not equipped to provide true assisted care and relies on false promises to attract residents. A reviewer notes that care costs over 7,000 dollars per month for what is described as minimal care, which is discouraging. The management company Life Care Services is criticized for not caring about residents. One reviewer reports that the executive director yelled at a staff member, which was described as very rude.Harbour House in Greendale is best suited for seniors who want a warm, connected community on a single campus that supports a true aging-in-place approach. It excels for those who prefer a full continuum of care - independent living, assisted living, and memory care housed together - so transitions don't require uprooting. The setting rewards social engagement: a villa-like campus, restaurant-quality dining, planned activities, and on-site transportation that makes medical appointments and outings convenient. Families valuing personal relationships with staff, a bright, well-kept environment, and the reassurance of care available close at hand will find Harbour House aligns with daily life as it naturally evolves.
Those who may want to consider alternatives are residents whose needs demand very high or highly specialized levels of care with near-flawless staffing. A few reviews flag understaffing and certain management challenges, which can matter most to families seeking relentless consistency in care and swift administrative responsiveness. For seniors requiring extensive 1:1 assistance, or for families who prize deterministic leadership and zero friction in communication, it is prudent to explore options that demonstrate stronger staff-to-resident ratios and steadier administrative oversight. Those who insist on a highly modern facility with ultra-slick amenities may also weigh other communities - there are choices with different design emphases and service models.
The strongest positives - exceptional dining, a clean and homey atmosphere, friendly and competent front-line staff, and a robust calendar of activities - often offset the tougher notes. Residents repeatedly praise restaurant-quality meals, the welcoming dining room, and the ability to participate in exercise classes, memory games, and social events that keep both body and mind engaged. The campus layout - with bright spaces, gardens, and easy movement - plus amenities like in-house physical therapy and transportation services, reduces family stress and supports autonomy. Importantly, the continuum of care minimizes upheaval when care needs begin to change, a practical edge for long-term planning.
On balance, Harbour House's pros carry substantial weight for most families, but the main caveat rests with staffing and management concerns that appear in a minority of reviews. When the care team is at full stride, residents feel seen, valued, and well cared for, with aides who know individuals' preferences and routines. The on-site driver and transportation program is a clear differentiator, especially for residents who no longer drive. Memory care is described as thoughtful and compassionate by many families, even as some experiences reveal challenges typical of facilities facing workforce pressures. For decision-making, these dynamics mean Harbour House works brilliantly for comfort, connection, and predictable routines - provided staffing stability and steady administrative communication are maintained.
For families evaluating Harbour House, practical next steps sharpen the fit: tour with specific questions about current staffing levels, caregiver-to-resident ratios across each level of care, and how shifts in care needs are handled on short notice. Meet the activity and memory-care teams to gauge consistency in engagement and responsiveness. Inquire about the cadence of updates to common areas, the scope of included transportation, and the availability of on-site therapy. Request insights into respite options, contract terms, and what constitutes "all-inclusive" pricing versus add-ons. Speak with multiple residents and families about day-to-day experiences to gauge whether the environment matches the anticipated rhythm of life.
In the end, Harbour House stands out as a strong, practical choice for seniors who prize a vibrant, connected community with a genuine sense of home, a full continuum of care, and superior dining and social programming. The strongest caveat is the staffing-and-management variable, which has the potential to affect day-to-day reliability for some residents. When current or prospective residents' care needs align with the campus's ability to maintain consistent staffing and open, transparent leadership, Harbour House becomes a compelling option worth pursuing vigorously. For those whose priorities center on high-touch care with unwavering consistency, it is wise to compare a few nearby communities to confirm the best long-term match.
52 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harbour House in Greendale, WI offers a welcoming and comfortable environment for seniors seeking assisted living services. With a wide range of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the support they need.
The community provides an array of amenities to enhance the residents' experience. A beauty salon is available for those who wish to indulge in some pampering, while cable or satellite TV ensures entertainment options are always at hand. Community operated transportation makes it convenient for residents to run errands or go on outings. The computer center allows seniors to stay connected with loved ones, and Wi-Fi/high-speed internet keeps them connected to the digital world. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the staff. Additionally, there is a fully furnished gaming room, small library, and wellness center for various recreational activities and maintaining overall well-being.
Care services at Harbour House are designed to meet the unique needs of each individual. There is 24-hour supervision provided by attentive staff members who offer assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescriptions promptly and accurately. Special dietary restrictions are catered to for those with specific health needs like diabetes diet.
A variety of engaging activities are offered at Harbour House to keep residents active and socializing. Concierge services are available to assist with planning day trips or arranging personalized experiences. Fitness programs help seniors maintain their physical well-being, while resident-run activities encourage social interaction among peers. Scheduled daily activities provide opportunities for learning, recreation, and entertainment.
Harbour House boasts an ideal location near various amenities in the Greendale area. With four cafes, two parks, 25 pharmacies, seven physicians' offices nearby along with 22 restaurants offering diverse culinary options contribute towards convenience and accessibility for residents' needs. Moreover, six transportation options ensure easy mobility around the community's surroundings.
Overall, Harbour House in Greendale, WI offers a vibrant and supportive assisted living community where residents can enjoy a fulfilling lifestyle while receiving personalized care and attention.
Harbour House is located at 5900 Mockingbird Lane, Greendale, WI 53129 in Milwaukee County, Wisconsin
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