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3.8 from 62 reviews
5 stars
38
4 stars
5
3 stars
3
2 stars
0
1 stars
16
Overall Review of Richland Rehabilitation Center
common31 reviews mention this
Caregivers are described as attentive
Residents and families repeatedly describe the staff as caring, responsive, and supportive during recovery.
Many reviews highlight kind, attentive caregivers, including nurses, CNAs, and therapists who treat residents with respect. Families also mention communication and updates during stays, as well as help with day-to-day needs. Even some negative reviews still distinguish the everyday staff as doing their jobs, while criticism is aimed more at management and administration.
common4 reviews mention this
Facility cleanliness comes up often
Several reviews specifically call out the facility’s cleanliness and how it feels day to day.
Multiple reviewers describe the building as clean, including comments about it smelling good and feeling more comfortable than a typical nursing home. One review also characterizes the environment as clean and quiet. While there are also complaints elsewhere, cleanliness is still a recurring point in the feedback.
differentiator10 reviews mention this
Rehab and therapy are a focus
Reviews connect the rehab experience to therapy support and reported progress, especially with PT and OT.
Positive reviews describe therapy staff working with residents as they recover, including mentions of progress and getting stronger over time. A few reviews also describe how therapy plans were handled during recovery stays, including communication about what therapy could or could not be done. The strongest contrast is that some residents report effective rehab and others describe limited therapy or delays as a major problem.
caveat12 reviews mention this
Communication and administration draw complaints
Some residents and families report poor communication, weak follow-through, and management-level issues.
Several negative reviews describe a lack of responsiveness when families ask questions, concerns are raised, or help is needed. Others mention long waits for attention, delays with medical coordination, or difficulty getting issues handled. A recurring theme is that everyday staff may be viewed more positively than administration, which is often where the criticism is directed.
caveat2 reviews mention this
Food and nutrition are inconsistent
A couple of reviews raise concerns about nutrition and meal quality.
One review criticizes meal options and nutrition, specifically calling out vegetarian food and limited protein. Another review focuses on difficulties getting residents meals delivered as expected. At the same time, dining is also referenced as available in general terms in other feedback, but the negative experiences around nutrition stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
26 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Tri-Cities (8 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.3 miles)
Malley's Pharmacy (0.3 miles)
Hi-School Pharmacy (1.3 miles)
Rite Aid (1.6 miles)
Fred Meyer Pharmacy (2.4 miles)
Yoke's Fresh Markets (4.1 miles)
Walgreens (4.6 miles)
Restaurants
Taco Bell (0.3 miles)
The Emerald of Siam Thai Restaurant and Lounge (0.7 miles)
Spudnut Shop (0.8 miles)
Denny's (0.8 miles)
Flight Tap & Table (1.2 miles)
Sterling's Famous Steak Seafood & Salad Bar (1.3 miles)
Tumbleweeds (1.3 miles)
Physicians
Washington Urology (0.8 miles)
Kadlec Interventional Radiology Clinic - Richland (1 miles)
Kadlec Clinic (1.1 miles)
Turner, Michael K MD - Kadlec Neuroscience Center (1.1 miles)
Apw (1.1 miles)
Kadlec Clinic - General & Colorectal Surgery (1.1 miles)
Kadlec Ear Nose and Throat Clinic - Richland (1.1 miles)
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26 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Small library
Telephone
Wi-Fi/high-speed internet available
Tri-Cities (8 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Affordable studio pricing relative to county and state averages.
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Comprehensive Exploration of Living Wills and Other Advance Directives