651 Mcmurray St # 106, Richland, WA 99352
For more information about senior living options: (844) 490-3973
The residents are always happy and friendly. The manager named Shannon is friendly and caring toward residents and treats visitors with the same care. The maintenance technician Ramiro keeps the facility looking and feeling like home. Management is kind and provides a safe place to live for seniors; the facility is clean, safe, with great activities and quiet. They have been welcoming to musical visits.
The facility focuses only on profit, with the elevator out for months and elderly residents at risk of falls. The staff harassed residents and treated them horribly. The reviewer does not recommend the apartment. There are nonstop empty promises and uncaring staff. The doors are always locked. A class action is needed against the management.Three Rivers Retirement Apartments is best suited for seniors who want a small, home-like community where staff seem genuinely invested in residents' daily happiness. The strongest draw is the human touch: residents feel cared for, and a few on-site team members are described as warm, approachable, and attentive. It can be an especially good fit for families who value a calm, quiet setting with social opportunities and a sense of daily familiarity, rather than a facility focused on clinical care or high-end amenities.
That clarity is essential because this community may not be right for everyone. Families needing consistent, flawless service and guaranteed accessibility should look elsewhere. The repeated concerns about long-term elevator outages, perceived focus on the bottom line, and mixed experiences with management point to a setting where reliability and proactive problem-solving are not uniformly demonstrated. If secure, predictable operations and uninterrupted mobility access are nonnegotiables, alternatives deserve consideration.
On balance, the positive elements can partly offset the major drawbacks, but only for a subset of residents. The presence of a friendly manager and a reliable maintenance technician, paired with a clean, safe environment and a lively but intimate activity slate, creates genuine warmth and daily livability. When staff are seen as attentive and residents appear happy, those intangible benefits can dramatically improve quality of life, especially for seniors who thrive in a smaller, neighborly milieu and who do not require constant assistance or rapid emergency response.
Where the calculus tilts away from a full endorsement is the operational fragility. An elevator out of service for months is not a peripheral inconvenience in a multi-story building; it reshapes safety, daily independence, and the ability of families to visit without friction. Reports of harassment in past years and ongoing questions about promises kept by management further destabilize confidence in long-term reliability. The combination of locked doors and inconsistent access policies can also complicate visits and mobility for residents who later-stage mobility needs or who rely on walkers or wheelchairs.
The contrast between highly positive remarks about certain staff members and the more troubling anecdotes about treatment and responsiveness suggests a wide variance by unit and time. In practice, that means outcomes depend heavily on who is on duty and how leadership is currently prioritizing repairs, communication, and accountability. For families, this translates into a clear, practical path: verify current elevator status, request a direct line of communication with the leadership, and seek recent resident referrals about daily life, not just promotional statements. Do not assume improvements are automatic; confirm protections and escalation steps in writing.
In the end, Three Rivers Retirement Apartments offers a potential lifeline for seniors seeking a warm, community-centered atmosphere with people who genuinely care. Yet serious caveats must guide the decision: the long-term inaccessibility of the main vertical transport, the shadow of past mistreatment concerns, and the potential for misalignment between resident needs and management practices. Those prioritizing a stable, mobility-friendly home with unwavering operational consistency may be better served by alternatives with stronger elevator reliability, clear service standards, and consistently responsive management. For families willing to conduct due diligence - ask pointed questions, demand current resident references, and scrutinize maintenance and accessibility commitments - the community can be a comforting option for the right resident in the right phase of care.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Tri-Cities (8 miles away)Three Rivers Retirement Apartments in Richland, WA is an exceptional assisted living community that offers a comfortable and enriching lifestyle for seniors. Located in the heart of the vibrant city, our community is conveniently surrounded by various amenities that cater to the unique needs and preferences of our residents.
With five cafes nearby, our residents have plenty of options to enjoy delicious meals and socialize with friends and family. Whether they are looking for a cozy coffee shop or a casual eatery, there is something to satisfy every palate.
Nature enthusiasts will delight in the proximity of five parks near our community. These green spaces offer tranquil settings where residents can relax, take leisurely walks, or engage in outdoor activities while enjoying fresh air and beautiful surroundings.
The well-being and health of our residents are of utmost importance to us. That's why we are proud to share that there are eight pharmacies located just a stone's throw away from our community. This accessibility ensures that medication management and healthcare needs are promptly addressed.
Knowing that exceptional medical care is essential for seniors, we have partnered with 21 highly skilled physicians who practice near our retirement apartments. These experienced professionals offer comprehensive healthcare services to ensure our residents receive top-notch medical attention whenever needed.
Culinary aficionados will be thrilled by the abundance of dining options surrounding Three Rivers Retirement Apartments. With 42 restaurants nearby, residents can indulge in diverse cuisines, ranging from local favorites to international flavors, without having to travel far from home.
For those seeking entertainment and cultural experiences, there is a theater conveniently located near our community. Residents can enjoy live performances, movies, or other engaging events right at their doorstep.
At Three Rivers Retirement Apartments in Richland, WA, we strive to provide an exceptional retirement living experience filled with comfort, convenience, and engagement. Our location surrounded by cafes, parks pharmacies , physicians' offices , restaurants ,and a theater undoubtedly adds value to the lives of our esteemed residents.
Three Rivers Retirement Apartments is located at 651 Mcmurray St # 106, Richland, WA 99352 in Benton County, Washington
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