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4.3 from 24 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
0
1 stars
4
Overall Review of Brookdale Torbett
common18 reviews mention this
Staff care is consistently praised
Staff kindness and responsiveness are repeatedly described across reviews.
Many families describe staff as attentive, kind, and professional, including specific praise for caregivers and nursing. Several reviews also mention care being personal and that concerns were addressed or corrected when questions came up. Even reviews with strong complaints still focus on staffing and how residents are monitored or helped, which shows how central day-to-day support is to the experience.
common5 reviews mention this
Activities keep residents engaged
Residents and families describe a steady stream of engagement.
Residents are described as staying busy with scheduled daily activities and resident connection, including crafting, gardening, music, and group games. Some reviewers also mention social life as a key part of happiness, such as enjoying trips by bus and sustained social interaction. A few comments frame the community as lively and fun, especially in memory care.
differentiator12 reviews mention this
Memory care support feels tailored
Reviewers highlight dementia-focused help that feels tailored to changing needs.
Several families say the community was a good fit when memory care needs became urgent, noting staff took time to evaluate needs and support the move. Multiple reviews describe dementia care as personal and supportive, including ongoing communication as conditions changed. One reviewer also contrasts the experience with other places that felt like a poor fit after evaluating their situation.
common2 reviews mention this
Cleanliness and comfort stand out
Families mention an environment that feels clean and comfortable.
Some reviews directly describe the community as clean and emphasize comfort once residents moved in. Another reviewer praises the overall environment as being “perfect,” alongside continued appreciation for the support provided. These comments focus less on specific amenities and more on how the day-to-day space feels.
caveat3 reviews mention this
Staffing and safety complaints recur
Some reviews raise concerns about staffing levels and resident safety.
A small group of reviews report understaffing or a lack of adequate help, including claims that residents weren’t checked on consistently. There are also safety-related complaints, such as falls and head injury details, along with descriptions of distress when residents do not receive assistance. These comments are serious and stand in contrast to many other reviews that describe strong monitoring and attentive care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
48 resident community capacity
Types of Care
Memory Care
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Tri-Cities (8 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.2 miles)
Malley's Pharmacy (0.7 miles)
Hi-School Pharmacy (0.9 miles)
Rite Aid (1.2 miles)
Fred Meyer Pharmacy (2 miles)
Yoke's Fresh Markets (3.7 miles)
Walgreens (4.4 miles)
Restaurants
The Emerald of Siam Thai Restaurant and Lounge (0.3 miles)
Spudnut Shop (0.3 miles)
Denny's (0.4 miles)
Taco Bell (0.6 miles)
Flight Tap & Table (0.7 miles)
Sterling's Famous Steak Seafood & Salad Bar (0.9 miles)
Tumbleweeds (0.9 miles)
Physicians
Washington Urology (0.4 miles)
Kadlec Interventional Radiology Clinic - Richland (0.6 miles)
Kadlec Clinic (0.7 miles)
Turner, Michael K MD - Kadlec Neuroscience Center (0.7 miles)
Kadlec Clinic - General & Colorectal Surgery (0.7 miles)
Kadlec Ear Nose and Throat Clinic - Richland (0.7 miles)
Kadlec Family Medicine Residency Clinic (0.7 miles)
Brookdale Torbett's comprehensive range of services is designed to support residents throughout their journey with dementia or Alzheimer's disease, addressing both physical and emotional needs. Assistance with dressing and bathing promotes dignity while helping individuals maintain personal hygiene, which can enhance self-esteem. Medication management ensures that residents receive their prescriptions accurately and on time, reducing stress for both them and their families. Meal preparation and service provide tailored nutrition that meets dietary needs, while transportation arrangements facilitate access to medical appointments, promoting ongoing health monitoring. The coordination with healthcare providers guarantees that all care plans are aligned with the latest medical advice. Activities of daily living assistance enables residents to engage in essential tasks safely, fostering independence where possible. The 24-hour supervision offers peace of mind for families while ensuring safety at all times. Programs addressing mild cognitive impairment and specialized memory care programming create an enriching environment that stimulates cognitive function. Additionally, the mental wellness program supports emotional health, contributing to an overall sense of well-being within a supportive community context.
Brookdale Torbett on seniors.fyi includes 7 photos including images showing windows, interior, landscaping, decor, patio, garden, bedroom, fireplace, and more.
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The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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48 resident community capacity
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Tri-Cities (8 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Friendly staff, engaging memory-care activities, and well-kept facilities.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
How and When Medicaid May Cover Assisted Living Costs
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
