Brookdale Torbett in Richland, WA
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221 Torbett St, Richland, WA 99354
For more information about senior living options: (844) 490-3973
At Brookdale Torbett, the monthly costs for accommodations reflect a commitment to quality care and comfort. The price for a semi-private room is set at $5,500, which exceeds the average monthly rates in Benton County ($3,824) and across Washington State ($4,267). For those opting for a studio, the cost is $5,925, again higher than both local ($4,174) and state averages ($4,126). While these figures indicate a premium investment compared to regional options, they also suggest that Brookdale Torbett may offer enhanced services and amenities that justify the additional expense for residents seeking an exceptional living environment.
| Floor plans | Brookdale Torbett | Benton County | Washington |
|---|---|---|---|
| Semi-Private | $5,500 | $3,824 | $4,272 |
| Studio | $5,925 | $4,174 | $4,128 |
Brookdale Torbett is described as providing excellent memory care with amazing, friendly, attentive staff and a clean environment. Families note that the staff take time to assess needs and tailor care, sometimes even visiting hospitals to determine fit. The community is seen as safe, caring, and engaging, with social interaction and activities that reduce stress for residents. The executive director and management are praised for competence, caring, and the ability to form strong relationships with residents and families. Communication with families is highlighted as outstanding, with timely updates and prompt responses. Many reviewers say the place feels like a resort or home, making the transition easier and helping loved ones feel comfortable. Meals are frequently described as well-prepared and appealing, with attractive presentation. The staff are regarded as compassionate, dedicated, and professional, consistently supporting residents and their families.
The reviews describe Brookdale as a nightmare, citing overcharging, undercare, and severe understaffing. It is alleged that residents go downhill faster and may die there. Brookdale is labeled an awful place by some reviewers, with loud, disruptive staff and residents not checked on, plus dirty, smelly conditions. Several commenters accuse Brookdale of mismanagement and unprofessional leadership. The facility is described as dirty and smelly, with hygiene and maintenance lapses. Reviewers say Brookdale is expensive and not a good value for the cost. There are complaints about ongoing staff turnover and poor internal communication, impacting care quality. One reviewer would never recommend Brookdale Torbett. There are serious claims including a resident dying of dehydration while in Brookdale's care. Some reviews describe rooms as small and dreary with a nursing-home smell and overwhelmed staff.Brookdale Torbett in Richland is best suited for families whose loved one requires memory-care-focused support and who value a personable, engaged care team that treats residents with a near-residential warmth. This community often shines for individuals living with dementia who respond well to a structured routine, frequent social interaction, and activities designed around cognitive and physical engagement. Family members who want honest, proactive communication and hands-on involvement in care planning will find Brookdale Torbett a strong fit, especially when the goal is a facility that feels like a cohesive team rather than a distant institution. The environment - including pet-friendly elements and shuttle services - appeals to families seeking a more home-like, socially active setting rather than a strictly medical one.
Those weighing alternatives should consider price sensitivity, consistency, and cleanliness standards. Several reviews flag Brookdale Torbett as expensive for the level of care, and a pattern emerges around staffing stability and maintenance of the living space. Families who have experienced or fear chronic understaffing, frequent turnover in leadership, or recurring hygiene concerns may want to compare other options - both within the Brookdale network and at independent memory-care homes - that auction fewer long-term staffing fluctuations and offer more predictable daily operations. For residents with milder memory challenges or a preference for a more intimate, less clinical atmosphere, smaller facilities or non-chain homes might deliver a steadier sense of daily rhythm and individualized attention.
On the upside, the core dementia-capable design, compassionate front-line caregivers, and strong family partnerships often offset notable drawbacks. Reviews repeatedly highlight staff who are patient, attentive, and genuinely invested in residents' well-being, along with robust communication about changes in care or health status. Families praise on-site nursing leadership, the responsiveness of administrators, and the ability to involve relatives in care decisions. The facility's emphasis on socialization, meaningful activities, and safe transportation helps residents stay engaged and maintains a sense of normalcy. When these capabilities are present, Brookdale Torbett can deliver a reliable, reassuring home for those needing memory-support.
The flip side is real and should inform the decision calculus. Reports of inconsistent staffing levels, turnover, and occasional lapses in cleanliness or daily maintenance undermine confidence in a facility that otherwise promises a high-touch experience. Some families describe rooms and common areas that drift toward feeling dated or less fresh, and there are painful anecdotes about delayed responses to needs or critical gaps in safety checks. The best-performing weeks tend to occur when the executive team and care staff align around clear protocols, transparent communication, and steady morale; the rough patches often correlate with staffing stress and leadership turnover. Weighing these dynamics is essential for families considering Brookdale Torbett as a long-term home.
For families moving through this decision, concrete steps make the gap between satisfaction and disappointment smaller. Ask for current staff-to-resident ratios by shift, look for evidence of consistent care teams on the floor, and request recent care plans that reflect individualized dementia strategies. Tour during mealtime to assess how meals are served and whether staff are available without being overwhelmed; examine rooms for cleanliness, odor control, and safety features such as accessible bathrooms and call systems. Inquire about activity programming - frequency, variety, and staff involvement - and verify how often family communications are documented and shared. These conversations illuminate whether Brookdale Torbett's strengths align with a specific loved one's needs.
In sum, Brookdale Torbett is a compelling option for families prioritizing dementia expertise, a cooperative care partnership, and a lively, home-like atmosphere, provided the cost and staffing realities align with expectations. When the emphasis is on top-tier, consistently staffed care with transparent operations, this community can meet and often exceed those goals. If price sensitivity, persistent cleanliness concerns, or highly variable staffing are primary concerns, it pays to explore nearby alternatives with steadier staffing models and more consistently reinforced maintenance and safety standards. The decision should hinge on a thoughtful assessment of care needs, financial realities, and the degree to which family involvement can sustain a predictable, safe daily routine for a loved one.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities (8 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Reminiscence programsReminiscence programs are vital for seniors as they provide opportunities for them to reflect on their life experiences, share memories with others, and maintain cognitive function. These programs can improve mood, stimulate social interaction, and enhance overall well-being for older adults. Sensory-based programsSensory-based programs are important for seniors as they can help stimulate their senses, improve cognitive function, reduce feelings of isolation, and enhance overall quality of life. These programs engage residents in a variety of sensory activities such as music therapy, aromatherapy, tactile stimulation, and reminiscence therapy, providing mental and emotional benefits for older adults in senior living communities.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.Located in Richland, WA, Brookdale Torbett is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents.
With a focus on promoting an active and engaging lifestyle, Brookdale Torbett provides numerous activities on-site, including cooking classes, day trips and outings, karaoke, live dance or theater performances, live musical performances, and trivia games. Residents can also participate in devotional activities on-site, join the gardening club, or engage in sensory-based programs. Additionally, the community offers reminiscence programs and live well programs to cater to individual needs.
The community boasts a variety of amenities for the comfort and convenience of its residents. Air-conditioning ensures a pleasant environment throughout the year. Bath tubs provide relaxation and promote self-care. Cable or satellite TV is available for entertainment purposes. A beautician is on-site to assist with personal grooming needs. Devotional services are provided on-site for spiritual fulfillment. The dining room offers restaurant-style dining with delicious international cuisine options as well as special dining programs catering to specific dietary requirements such as kosher, low/no sodium meals, vegetarian options and meals without sugar.
Brookdale Torbett understands the importance of maintaining an active social life while ensuring comfort and security for its residents. The community has both indoor common areas for socializing as well as outdoor common areas where residents can enjoy nature and fresh air. Wheelchair accessible showers are available for those with mobility needs.
To ensure a worry-free living experience, Brookdale Torbett provides housekeeping services as well as laundry facilities on-site. Wi-Fi/high-speed internet access allows residents to stay connected with friends and family.
In terms of care services, Brookdale Torbett offer specialized care such as diabetic care, high acuity care, incontinence care, and medication management.
Conveniently located near several cafes, parks, pharmacies, physicians’ offices restaurants , places of worship, theaters, and hospitals, Brookdale Torbett offers easy access to various amenities and healthcare services.
Overall, Brookdale Torbett is a warm and inviting community that provides personalized care with a focus on promoting an active and fulfilling lifestyle for its residents.
This part of Richland, Washington offers a variety of amenities within close proximity, making it a convenient and accessible location for senior living. With several pharmacies nearby such as Walgreens and Rite Aid, accessing medication and healthcare services is easy. There are also numerous dining options ranging from Thai cuisine at The Emerald of Siam Thai Restaurant to classic American fare at Denny's. For healthcare needs, there are reputable physicians' offices like Washington Urology and Kadlec Clinic in the area. Nearby parks like Rodney Block Park and Howard Amon Park provide opportunities for outdoor recreation and leisurely walks. Cafes such as Roasters Coffee offer a cozy atmosphere for socializing with friends or relaxing with a good book. Additionally, the Queensgate 12 Cinema provides entertainment options for enjoying movies. The Kadlec Regional Medical Center is also conveniently located for any medical emergencies or ongoing care needs. Overall, this part of Richland offers a well-rounded community with plenty of resources to support a comfortable and fulfilling lifestyle for seniors.
At Brookdale Torbett, the monthly costs for accommodations reflect a commitment to quality care and comfort. The price for a semi-private room is set at $5,500, which exceeds the average monthly rates in Benton County ($3,824) and across Washington State ($4,267). For those opting for a studio, the cost is $5,925, again higher than both local ($4,174) and state averages ($4,126). While these figures indicate a premium investment compared to regional options, they also suggest that Brookdale Torbett may offer enhanced services and amenities that justify the additional expense for residents seeking an exceptional living environment.
Brookdale Torbett offers Studio apartments.
Brookdale Torbett is located at 221 Torbett St, Richland, WA 99354 in Benton County, Washington
Brookdale Torbett's medication management system ensures that residents receive their prescribed medications on time, which is crucial for maintaining cognitive function and overall health in individuals with dementia or Alzheimer's disease. Incontinence care addresses the dignity and comfort of residents, reducing stress and anxiety often associated with these challenges. Sensory-based programs are designed to engage the senses through activities that can stimulate memory recall and emotional connections, fostering a sense of well-being. Finally, brain fitness activities focus on cognitive engagement by promoting skills like memory, problem-solving, and social interaction, which can slow cognitive decline and enhance quality of life for those experiencing dementia-related conditions. Together, these features create an environment that supports both the physical and mental health needs of residents, helping them navigate the complexities of their conditions with greater ease.
Yes, Brookdale Torbett allows both dogs and cats.
Brookdale Torbett on seniors.fyi includes 7 photos including images showing interior, living room, lighting, artwork, dining, decor, courtyard, outdoor seating, and more.
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Interior
Decor
Living Room
Building
Lighting
Artwork
Pathway
