Brookdale Richland
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1629 George Washington Way, Richland, WA 99352
For more information about senior living options: (844) 490-3973
Brookdale Richland offers competitive pricing for its senior living accommodations, with costs that reflect both the local Benton County market and broader statewide trends in Washington. For instance, the monthly fee for a semi-private room is $4,070, which is slightly above the county average of $3,824 but remains lower than the state average of $4,267. One-bedroom units are priced at $4,120, aligning closely with Benton County's rate of $4,001 while still being more affordable than the state average of $4,632. In contrast, studio apartments at Brookdale are priced at $4,595 - higher than both local and state averages - indicating a premium offering in this particular category. Lastly, for those seeking more spacious accommodations, the two-bedroom option is available for $5,670; this surpasses both county and state averages significantly. Overall, Brookdale Richland presents a range of pricing that balances quality care with varying levels of accommodation to meet diverse resident needs.
| Floor plans | Brookdale Richland | Benton County | Washington |
|---|---|---|---|
| Semi-Private | $4,070 | $3,824 | $4,272 |
| 1 Bedroom | $4,120 | $4,001 | $4,634 |
| Studio | $4,595 | $4,174 | $4,128 |
| 2 Bedrooms | $5,670 | $3,912 | $4,301 |
Brookdale Richland is located in the heart of Richland, close to the river, golf, shopping, and medical facilities, making it a prime senior living location. The staff are friendly and respectful of residents' choices on care and dining, and they help residents feel safe. Families praise the staff for strong communication and compassionate, caring service. Residents feel safe and valued, with caregivers who are attentive and supportive. The community offers engaging activities and plenty of opportunities to socialize and travel. Apartments provide ample storage and flexibility, and the facility welcomes pets. The care team coordinates with hospitals and hospice to ensure proper follow-up care. Reviewers describe Brookdale staff as amazing, professional, and genuinely caring. The culture feels like a family, with staff and residents celebrating together and supporting one another.
There is a lack of leadership at the facility. Maintenance responses are not timely, and call buttons/bracelets/necklaces do not work or are not noticed when residents use them. Washing machines are constantly broken, laundry gets lost, and there is no bus driver to take residents places. The moving company damaged furniture and was unprofessional and rude; medications went missing. The owner was rude and disregarded residents' concerns. State-funded residents experience a lack of casual care and attention. The facility has had scabies and bed bugs, which is unacceptable. There are unsanitary conditions such as floating fecal matter in washing machines. The food quality is subpar, resembling slop rather than nourishing meals. Cleanliness is severely lacking; rooms and common areas are dirty and odors (urine) are present. Billing problems are chronic, including overcharges, long resolution times, and missed refunds. Staff frequently ignore residents' calls and do not respond promptly.Brookdale Richland is best suited for seniors who want a central, engaging community with easy access to medical facilities, shops, and the Columbia River corridor. This is a place where location drives daily life - easy errands, social outings, and convenient visits from family. The strongest case is for residents who prize a warm, personable staff and a sense of belonging: caregivers who know residents by name, communicate with families, and create moments of normalcy through activities, trips, and social events. For memory-care needs, the staff's demonstrated engagement and steady collaboration with families can provide reassurance. Medicaid-eligible residents can stay in their apartments, which preserves continuity of care and minimizes disruption. In short, Brookdale Richland serves active seniors who want connected living, rather than a hyper-modern, one-size-fits-all campus.
Those weighing alternatives should note who may want to look elsewhere. If the priority is flawless maintenance, spotless cleanliness, and consistently reliable service across every facet of daily living, this community can fall short at times. Reports of broken call buttons, erratic laundry service, persistent maintenance delays, and odor concerns signal real gaps in operational consistency. Billing and administrative responsiveness have also been cited as problematic by some families, along with staff turnover that disrupts continuity of care. For families seeking a facility that feels uniformly pristine, unblemished by recurring maintenance headaches and administrative friction, exploring other options or pressing for concrete improvement plans is prudent.
The positives at Brookdale Richland can meaningfully offset several shortcomings when the right expectations are in place. The location's practicality and the ability to walk through daily life with familiar surroundings help reduce stress for both residents and families. The apartments often include ample storage and pet-friendly policies, which significantly boost quality of life for many. Staff generally comes across as genuinely caring, with multiple accounts of compassionate, communicative caregivers who work closely with families on care decisions. The community also earns points for social variety - daily activities, trips on the facility bus, and opportunities to socialize - which can sustain purpose and pace for residents, especially those facing memory challenges.
Still, cleanliness and reliability remain serious concerns that can undermine the experience. Several reviews describe hallways with lingering odors, unaddressed cleaning needs, and inconsistent housekeeping, sometimes extending to resident rooms. Issues with laundry, broken equipment, and delayed maintenance orders intensify the impression that operations lag behind resident expectations. The loudest warnings come from families who faced billing disputes, unexplained charges, and disconnects between what was promised and what was delivered. These gaps matter because they color trust, and trust is essential when choosing a place where daily life depends on dependable systems and responsive leadership.
For families performing due diligence, several practical steps can sharpen the decision. Request a current, detailed maintenance log and response times for work orders, then verify that call buttons and emergency alert systems function smoothly in a few sample apartments. Tour with a keen eye on cleanliness in common areas, kitchens, and bathrooms, and ask to observe meal service and menu variety to gauge how food quality actually feels day to day. Inquire about staffing stability, after-hours coverage, and the process for billing questions, including a transparent breakdown of monthly charges and any anticipated increases. Speak with current residents about what happens when something goes wrong, and ask for examples of how the community handles medical or dementia-related needs.
Ultimately, Brookdale Richland can be a strong fit for families seeking a supportive, social environment in a convenient location, with attentive staff and Medicaid-friendly options. The community's real strengths - genuine caregiver engagement, opportunities for social connection, and a home-like atmosphere - create a meaningful backdrop for daily living. However, potential residents should enter with eyes wide open about the recurrent maintenance, cleanliness, and billing concerns that some families have encountered. If those issues are acceptable trade-offs for the benefits described, Brookdale Richland stands as a credible choice; if not, consider alternatives that prioritize flawless upkeep, consistently responsive service, and transparent, predictable pricing.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities (8 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.Brookdale Richland in Richland, WA is an independent living community that offers a wide range of amenities and care services. The community is designed to provide a comfortable and convenient lifestyle for seniors who are able to live on their own but may benefit from some assistance with daily tasks.
Residents at Brookdale Richland can enjoy a variety of activities right on-site, such as participating in group activities or socializing in the indoor and outdoor common areas. There are also devotional services available both on-site and off-site for those who wish to engage in spiritual activities.
The apartments at Brookdale Richland are equipped with air-conditioning, full kitchens, private bathrooms, and ground-floor units for easy accessibility. Residents will also find comfort in knowing that there are handicap-accessible features throughout the community, including wheelchair accessible showers.
The care services offered at Brookdale Richland include high acuity care, medication management, and assistance with managing incontinence. These services are provided by trained staff members who ensure that residents receive the support they need while still maintaining their independence.
When it comes to dining, residents have a variety of options to choose from. The professional chef prepares delicious meals that cater to different dietary needs including gluten-free, low/no sodium, no sugar, organic, and vegetarian options. The dining experience is restaurant-style, allowing residents to enjoy their meals in a pleasant and social setting.
In addition to the wide range of amenities and care services provided within the community, there are also numerous nearby amenities that residents can take advantage of. This includes cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, Brookdale Richland offers seniors a vibrant and supportive environment where they can maintain their independence while receiving personalized care when needed.
This part of Richland, Washington offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple pharmacies located within a short distance, accessing medication and healthcare services is easily accessible. A variety of dining options, from fast food to fine dining, are available within a mile radius, providing options for different tastes and preferences. Several physician offices are also nearby, ensuring easy access to medical care when needed. The abundance of parks in the area provides opportunities for outdoor recreation and leisurely walks. Additionally, cafes and theaters offer entertainment options for relaxation or socializing with friends. For those seeking spiritual fulfillment, there is a place of worship nearby. Overall, this part of Richland combines convenience with recreational opportunities, making it a desirable location for senior living.
Brookdale Richland offers competitive pricing for its senior living accommodations, with costs that reflect both the local Benton County market and broader statewide trends in Washington. For instance, the monthly fee for a semi-private room is $4,070, which is slightly above the county average of $3,824 but remains lower than the state average of $4,267. One-bedroom units are priced at $4,120, aligning closely with Benton County's rate of $4,001 while still being more affordable than the state average of $4,632. In contrast, studio apartments at Brookdale are priced at $4,595 - higher than both local and state averages - indicating a premium offering in this particular category. Lastly, for those seeking more spacious accommodations, the two-bedroom option is available for $5,670; this surpasses both county and state averages significantly. Overall, Brookdale Richland presents a range of pricing that balances quality care with varying levels of accommodation to meet diverse resident needs.
Brookdale Richland is located at 1629 George Washington Way, Richland, WA 99352 in Benton County, Washington
Yes, Brookdale Richland allows both dogs and cats.
Brookdale Richland on seniors.fyi includes 9 photos including images showing interior, windows, building, architecture, exterior, dining, salon, bedroom, and more.
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Interior
Decor
Living Room
Building
Architecture
Kitchen
Outdoor
Seating
Salon
