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3.6 from 72 reviews
5 stars
31
4 stars
13
3 stars
10
2 stars
6
1 stars
12
Brookdale Richland Costs & Pricing
Brookdale Richland offers competitive pricing for its senior living accommodations, with costs that reflect both the local Benton County market and broader statewide trends in Washington. For instance, the monthly fee for a semi-private room is $4,070, which is slightly above the county average of $3,824 but remains lower than the state average of $4,267. One-bedroom units are priced at $4,120, aligning closely with Benton County's rate of $4,001 while still being more affordable than the state average of $4,632. In contrast, studio apartments at Brookdale are priced at $4,595 - higher than both local and state averages - indicating a premium offering in this particular category. Lastly, for those seeking more spacious accommodations, the two-bedroom option is available for $5,670; this surpasses both county and state averages significantly. Overall, Brookdale Richland presents a range of pricing that balances quality care with varying levels of accommodation to meet diverse resident needs.
Floor plans
Brookdale Richland
Benton County
Washington
Semi-Private
$4,070
$3,824
$4,272
1 Bedroom
$4,120
$4,001
$4,634
Studio
$4,595
$4,174
$4,128
2 Bedrooms
$5,670
$3,912
$4,301
Assisted Living communities with a similar price nearby
Residents and families repeatedly describe staff as kind, helpful, and engaged.
Across many reviews, families describe staff as caring, friendly, and willing to help during stressful transitions. Several residents and relatives also mention feeling safe and well supported day to day, with staff communicating about needs and updates. A smaller set of reviews describe communication problems like unanswered calls or delayed help, so responsiveness appears to be inconsistent depending on the situation.
caveat12 reviews mention this
Cleanliness and odors are mixed
Cleanliness stands out as both a strength and a recurring frustration.
Some reviewers praise the building as clean, not having the strong “facility” smell they associate with other places. Others report dirty bathrooms, filthy carpets, and ongoing odors in hallways, including urine-related complaints. There are also reports of serious sanitation concerns, which directly undermines confidence in care quality for the families who experienced them.
caveat7 reviews mention this
Food quality varies by reviewer
Dining quality is inconsistent, with both positive and negative comments.
Several reviews say the food is above average, well balanced, or good with multiple main-dish options. Others describe bland food, poor seasoning, or meals that feel subpar, including complaints about portion limits and the way food is prepared. Residents also mention having dietary options such as low/no sodium and no sugar, which aligns with why some families feel the meals meet needs while others focus on taste and variety.
common2 reviews mention this
Care for higher-need seniors
Reviews mention support that can help with dementia-related needs.
One family describes a move to Brookdale Richland due to wandering concerns and says the staff met the challenge with care and communication. Another review with dementia in the family highlights the reassurance of having staff support and supervision. While these examples are specific, not all reviews discuss clinical needs, so the experience may vary by resident and circumstance.
common6 reviews mention this
Activities and social time
Families and residents mention a steady mix of activities and outings.
Many reviewers say there are activities available daily and that residents have opportunities to socialize, including trips on a facility bus and group events. There are also comments about families being included in shared celebrations. A few reviews, however, point to gaps during certain periods and describe limited engagement or residents not seeming active when the reviewer visited.
caveat7 reviews mention this
Phone access and call-button issues
Some reviews report difficulty getting through by phone or call systems.
Several reviewers say phones were not answered or calls were not returned, including attempts to schedule a tour or get updates. Others mention problems with call buttons not working or slow response after residents call for help. At the same time, some families describe good communication and being updated when issues come up, so this appears to be a recurring issue for some residents rather than a universal experience.
caveat4 reviews mention this
Pricing feels high for some
Multiple reviews question value because the community can feel overpriced.
Some reviewers say the pricing is out of line with what they experienced, especially when compared with newer buildings and the level of amenities or service they expected. Reviews also mention being concerned about how costs change over time and what residents on fixed incomes can afford. Pricing is also positioned as higher than local and state benchmarks across unit types, which helps explain why cost-to-value comes up in multiple accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Independent Living
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Devotional services off-site
Devotional services on-site
Full kitchen
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Tri-Cities (8 miles away)
Care Services
Diabetic care
High acuity care
Incontinence care
Medication management
Dining
Anytime dining
Gluten-free
International cuisine
Low / no sodium
Meals provided
No Sugar
Organic
Professional chef
Restaurant style dining
Vegetarian
Activities
Art classes
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Happy hour
Live well programs
Other religious services
Protestant services
Visiting chaplain or priest
Wine tasting
Nearby Places of Interest
This part of Richland, Washington offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple pharmacies located within a short distance, accessing medication and healthcare services is easily accessible. A variety of dining options, from fast food to fine dining, are available within a mile radius, providing options for different tastes and preferences. Several physician offices are also nearby, ensuring easy access to medical care when needed. The abundance of parks in the area provides opportunities for outdoor recreation and leisurely walks. Additionally, cafes and theaters offer entertainment options for relaxation or socializing with friends. For those seeking spiritual fulfillment, there is a place of worship nearby. Overall, this part of Richland combines convenience with recreational opportunities, making it a desirable location for senior living.
Pharmacies
Walgreens (0.1 miles)
Malley's Pharmacy (0.3 miles)
Hi-School Pharmacy (1.2 miles)
Rite Aid (1.5 miles)
Fred Meyer Pharmacy (2.4 miles)
Yoke's Fresh Markets (4.1 miles)
Walgreens (4.4 miles)
Restaurants
Taco Bell (0.3 miles)
The Emerald of Siam Thai Restaurant and Lounge (0.6 miles)
Spudnut Shop (0.7 miles)
Denny's (0.7 miles)
Flight Tap & Table (1.1 miles)
Sterling's Famous Steak Seafood & Salad Bar (1.2 miles)
Tumbleweeds (1.3 miles)
Physicians
Washington Urology (0.8 miles)
Kadlec Interventional Radiology Clinic - Richland (0.9 miles)
Kadlec Clinic (1 miles)
Turner, Michael K MD - Kadlec Neuroscience Center (1.1 miles)
Kadlec Clinic - General & Colorectal Surgery (1.1 miles)
Kadlec Ear Nose and Throat Clinic - Richland (1.1 miles)
Kadlec Family Medicine Residency Clinic (1.1 miles)
Brookdale Richland offers competitive pricing for its senior living accommodations, with costs that reflect both the local Benton County market and broader statewide trends in Washington. For instance, the monthly fee for a semi-private room is $4,070, which is slightly above the county average of $3,824 but remains lower than the state average of $4,267. One-bedroom units are priced at $4,120, aligning closely with Benton County's rate of $4,001 while still being more affordable than the state average of $4,632. In contrast, studio apartments at Brookdale are priced at $4,595 - higher than both local and state averages - indicating a premium offering in this particular category. Lastly, for those seeking more spacious accommodations, the two-bedroom option is available for $5,670; this surpasses both county and state averages significantly. Overall, Brookdale Richland presents a range of pricing that balances quality care with varying levels of accommodation to meet diverse resident needs.
Brookdale Richland on seniors.fyi includes 9 photos including images showing interior, windows, building, architecture, exterior, dining, salon, bedroom, and more.
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Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
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