Brookdale Richland is an assisted living community in Richland, WA.
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1629 George Washington Way, Richland, WA 99354
For more information about senior living options: (866) 208-4318
Residents and families frequently describe the staff as caring and professional.
Many reviewers describe the staff as kind, responsive, and helpful during move-in and day-to-day needs. Several families say the team helps reduce stress and treats residents with respect. A few reviews also mention staff going out of their way in specific situations, including transitions and getting answers to questions.
Dining is repeatedly described as good, with a comfortable place to eat.
Food comes up often in reviews, with multiple people saying the food tastes good or is excellent. Reviewers also mention the dining area as spacious, and at least one family describes being able to have meals handled in-room during a pipe-burst situation. Overall, dining is one of the more consistently positive parts of the experience.
Activity levels are mixed, with some residents saying it can feel quiet.
A couple of reviews describe the community as quiet or not very busy, with limited engagement. In contrast, other reviewers say they liked the activities offered and found the atmosphere more lively. There are also reviews that tie reduced activity to broader disruptions and say things did not fully bounce back.
Some families question how well the community handles dementia care.
One reviewer says the facility suggested it could handle dementia needs, but they felt it could not. Another reviewer describes dementia support positively, including a sense of being well taken care of after moving in. Taken together, experiences with dementia care appear inconsistent across reviews.
Several reviews raise concerns about calling, responsiveness, and follow-through.
Some reviewers report difficulty reaching the facility by phone or waiting without being called back. Others describe problems with timeliness and call-button-style support, including long response times and gaps after-hours. Even among more positive experiences, a separate thread of reviews focuses on how communication can break down for families and residents.
Reviews are split on cleanliness, maintenance, and consistency of services.
Multiple negative reviews cite issues such as dirty conditions, unpleasant odors, and delays with maintenance. Other concerns include housekeeping not being completed on schedule, laundry problems, and unresolved upkeep items. A few reviews describe cleanliness and comfort positively, including a clean facility and an atmosphere that felt comfortable, which suggests the experience may vary.
Reviews note a convenient location close to daily needs.
At least one reviewer highlights the location being near shopping and medical facilities, which can make errands and appointments easier. The surrounding area also includes nearby pharmacy and restaurant options listed close by, supporting the idea that everyday destinations are within a short drive.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
159 resident community capacity
1-bedroom apartments 2-bedroom apartments Studio apartments
Assisted Living
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Housekeeping services Kitchenette
Move-in coordination
Outdoor space
Overnight guests
Party space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Swimming pool
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tri-Cities (8 miles away)
Community operated transportation Transportation & parking Transportation arrangement Transportation arrangement (non-medical)
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical) Transportation to doctors appointments Diabetes diet Low / no sodium Low fat Special dietary restrictions Activities off-site Community-sponsored activities
Concierge services Fitness programs
Planned day trips
Religious services Resident-run activities Scheduled daily activities
EnglishBrookdale Richland offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Brookdale Richland is located at 1629 George Washington Way, Richland, WA 99354 in Benton County, Washington
Brookdale Richland on seniors.fyi includes 7 photos including images showing bedroom, interior, windows, decor, exterior, trees, living room, kitchen, and more.
Brookdale Richland
Richland, WA
Friendly staff and welcoming community with spacious apartments and active activities.
Prestige Assisted Living at Richland
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Affordable studio pricing relative to county and state averages.
Richland Rehabilitation Center
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24/7 supervision with care coordination and extensive amenities
Guardian Angel Homes (The Cottage)
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Comprehensive memory care with 24/7 supervision and extensive on-site amenities (dining, salon, fitness, transportation).
Guardian Angel Homes
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Compassionate staff delivering high-quality dementia care in a clean, welcoming environment.
Three Rivers Retirement Apartments
Richland, WA
Great access to nearby amenities and healthcare.
Brookdale Torbett
Richland, WA
Comprehensive memory-care with 24-hour supervision, engaging programming, and fully furnished accommodations.
Bonaventure of Tri-Cities
Richland, WA
Friendly, attentive staff with clean, well-decorated spaces and engaging activities.
Vintage at Richland
Richland, WA
Very affordable pricing for the area.
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