Columbia Crest Center in Moses Lake, WA

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  • Interior

    A rehabilitation room equipped with various exercise and therapy equipment.

  • Building

    A building exterior with a covered entrance on a sunny day.

  • Windows

    A hospital room with two patient beds and a chair by the window.

  • Dining

    A cozy dining area with circular tables covered in red tablecloths, surrounded by wooden chairs and adorned with a chandelier overhead.

  • Kitchen

    A kitchen with a dining table set for crafts, featuring colorful cups and a vase of flowers.

  • Bathroom

    A hospital room with two identical beds separated by a curtain, featuring a window and floral arrangement.

Columbia Crest Center in Moses Lake, WA

1100 E. Nelson Rd., Moses Lake, WA 98837

For more information about senior living options: (844) 490-3973

3.1 from 31 reviews
5 stars
13
4 stars
2
3 stars
3
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of Columbia Crest Center

Pros

  • pro The staff are very helpful and attentive.
  • pro The facility is clean, easy to navigate, and the food is great.
  • pro The staff are helpful and sweet to visitors and family members.
  • pro The team at the center is compassionate and caring for all residents.
  • pro The rehabilitation/physical therapy unit is excellent, with great nurses and traveler-friendly staff.
  • pro The care and overall experience during a four-week stay are excellent, with experienced CNAs, licensed nurses, therapists, and a supportive social worker.
  • pro The chef Linda does an outstanding job.

Cons

  • pro The reviewer would give zero stars and warns others not to place loved ones there, calling the facility a very bad place.
  • pro Only a few staff members truly care about residents, and they cannot work 24-hour shifts.
  • pro After nearly a month, the resident's mother never received a shower or bed bath.
  • pro The attitude and lack of care are disheartening, with basic needs often unmet and family members forced to perform care tasks.
  • pro A 107-year-old great-grandmother was left in the same adult diaper for three days before it was changed.
  • pro Requests for fresh water were ignored.
  • pro Care was poor and lacked compassion, with residents ignored and critical needs delayed, including a catheter placement after three days.
  • pro There is a very low staffing-to-resident ratio.
  • pro There is a lack of professionalism and disrespect toward handicapped patients.
  • pro Therapy sessions were frequently interrupted by other staff, causing distractions.
  • pro Discharge notices were given at the last minute due to Obamacare, despite the patient having good insurance.

Review

Columbia Crest Center in Moses Lake is best suited for seniors who need rehabilitation-focused care and who value a clean, navigable campus with attentive staff. The facility is frequently praised for a capable rehabilitation unit, where experienced therapists and nurses support recovery after surgery or medical setbacks. Families that prize good meals and nutritional planning will also find the culinary team and diet customization noteworthy. However, the overall experience can swing with staffing realities and leadership, so prospective residents should go in with eyes wide open about variability in day-to-day care.

Those considering alternatives should focus on residents who require consistent, hands-on daily care around the clock. Several reviews highlight slow response times, gaps in basic care, and episodes where personal needs - such as showers, diaper changes, and medication administration - do not receive timely attention. For individuals with high dependency or for families that cannot frequently supervise or intervene, a facility with a more predictable staffing pattern and stronger continuity of care may be a safer match. In short, the strength here is in rehab and nutrition; the risk is in care consistency.

On the positive side, staff appear to be helpful and, at times, genuinely compassionate. When leadership is engaged, residents can encounter a more attentive milieu, and the building itself is described as clean and easy to navigate. The rehabilitation team earns particular appreciation, with praise for therapy-focused staff and the potential for meaningful recovery through targeted exercises. The kitchen and dietary staff also earn kudos for thoughtful meal planning and options, including special diets. Overall, when the team aligns and schedules cooperate, residents can experience solid, restoration-oriented care.

The most serious drawbacks revolve around staffing levels and consistency. Several reviews point to ongoing understaffing and slow responses to requests, which translates into delayed assistance with basic daily needs and even challenges in routine care like bathing and medication distribution. Complaints about professionalism and communication suggest a disconnect between frontline caregivers and families, as well as between staff and management. Some residents' families report needing to step in to perform or supervise care tasks that should be handled by the facility, which undermines dignity and trust. Administrative issues - ranging from miscommunication to abrupt discharges - appear as recurring themes, further complicating discernment for potential entrants.

The practical implication of these trade-offs is clear: the pros can offset the cons for residents who arrive with a clear rehabilitation goal, a reliable support network, and the ability to actively participate in care planning and oversight. Families should pursue concrete guardrails: request a written care plan with specific response times, demand visibility into staffing schedules, and insist on regular progress updates. Observing staff interactions firsthand during a tour or a trial visit can reveal whether claims of attentiveness hold true in practice. If gaps persist after onboarding, it is prudent to reassess and explore options with more consistent staffing and accountability.

In the end, Columbia Crest Center presents a candidly mixed profile: recovery-oriented potential with real strengths in rehab and nutrition, paired with notable concerns about day-to-day care consistency and staff reliability. This facility can serve well for residents who prize a strong therapy program and are supported by engaged families who monitor care closely. For those whose priority is steady, high-touch daily care without heavy family involvement, alternatives that demonstrate more dependable staffing and fewer care delivery gaps are worth prioritizing. The decision hinges on balancing rehab ambitions and dining quality against the imperative of reliable, respectful daily care.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Grant County (7 miles away) Grant County (7 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Columbia Crest Center in Moses Lake, WA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The fully furnished accommodations provide residents with all the comforts of home, including cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who prefer to prepare their own meals. Housekeeping services are available to keep the living spaces clean and tidy.

The center also features outdoor space and gardens for residents to enjoy the fresh air and beautiful surroundings. Move-in coordination is provided to make the transition as smooth as possible for new residents. Telephone service is available for easy communication with loved ones.

In terms of care services, Columbia Crest Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff works closely with health care providers to ensure that residents receive the necessary medical attention. Special care is taken regarding diabetes diet management and special dietary restrictions.

Meal preparation and service are provided to meet the nutritional needs of the residents. Medication management is also offered to ensure that medications are taken timely and correctly. The center includes a mental wellness program to support the emotional well-being of its residents.

Transportation arrangements are made for medical appointments, ensuring that residents can easily access necessary healthcare services. Scheduled daily activities are offered to keep residents engaged and entertained.

Conveniently located near various amenities, Columbia Crest Center offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

Overall, Columbia Crest Center provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a vibrant community life.

Nearby Places of Interest

Places of Worship

  • Faith Community Church (0.1 miles)
  • Calvary Elevate (0.2 miles)
  • Church of Jesus Christ of Latter Day Saints (0.3 miles)
  • Church Hour & Services (0.3 miles)
  • Emmanuel Baptist Church (0.4 miles)
  • The Apostolic Lutheran Church (0.4 miles)
  • Moses Lake Assembly of God (0.5 miles)

Hospitals

  • Cardon, Jeremy DDS (0.1 miles)
  • Samaritan Hospital (0.8 miles)
  • Grant County Public Hospital District No 1 (1 miles)

Parks

  • Blue Heron Dog Run (0.3 miles)
  • Pioneer Village Dog Run (0.3 miles)
  • Moses Lake Parks & Recreation (1.1 miles)
  • McCosh Park (1.2 miles)
  • Carl T. Ahlers Park (1.4 miles)
  • Neppel Park (1.5 miles)
  • Sand Dunes/ORV Park (1.8 miles)

Restaurants

  • Subway (0.3 miles)
  • Orange Julius (0.4 miles)
  • Chico's Pizza Parlor (0.4 miles)
  • Denny's (0.8 miles)
  • Wendy's (0.9 miles)
  • Pizza Hut (0.9 miles)
  • Lins Restaurant (1 miles)

Pharmacies

  • Pioneer Medical Center Pharmacy (0.3 miles)
  • Moses Lake Professional Pharmacy (0.4 miles)
  • Moses Lake Clinic (0.4 miles)
  • Safeway Pharmacy (1 miles)
  • Rite Aid (1.1 miles)
  • Walgreens (1.3 miles)
  • Pharmacy (1.8 miles)

Physicians

  • Samaritan Pain Management (0.3 miles)
  • Zubair Ali, MD (0.3 miles)
  • Kemesha Delisser, MD (0.3 miles)
  • Samaritan Obstetrics-Gynecology (0.3 miles)
  • Ladan Modallel, MD, FAAP (0.3 miles)
  • Samaritan Orthopaedics (0.3 miles)
  • Deb Hembroff (0.3 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (1.2 miles)
  • Mason's Place (1.3 miles)
  • Dutch Bros (1.4 miles)
  • Simply Devine (1.5 miles)
  • Starbucks (2 miles)
  • Jo Jo's Java (2 miles)

Transportation

  • Multimodal Transit Center (1.1 miles)
  • U-Haul Neighborhood Dealer (1.2 miles)

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