Columbia Crest Care & Rehabilitation for
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1100 E Nelson Rd, Moses Lake, WA 98837
For more information about senior living options: (844) 490-3973
At Columbia Crest Care & Rehabilitation, the costs for care reflect a higher standard of living compared to both Grant County and the broader state of Washington. The monthly fees for a semi-private room are set at $6,922, which significantly exceeds the county average of $4,536 and the state average of $4,267. Similarly, the cost for a private room at Columbia Crest is $7,122, again higher than Grant County's average of $4,411 and Washington's state-level average of $4,772. This pricing structure suggests that Columbia Crest may offer enhanced services or amenities that justify the premium over local and state competitors.
| Floor plans | Columbia Crest Care & Rehabilitation for | Grant County | Washington |
|---|---|---|---|
| Semi-Private | $6,922 | $4,536 | $4,272 |
| Private | $7,122 | $4,411 | $4,774 |
Columbia Crest staff are very helpful and attentive. The facility is clean, easy to get around, and the food is great. The place looked clean and the workers were helpful and sweet to visitors. The staff were caring to residents and visiting family members. There is an amazing team at the center with compassion and care for all residents. The staff are traveler-friendly, and the rehabilitation/physical therapy unit is excellent with great nurses. The kitchen staff assisted in designing a diabetic, salt-free diet with input from a food expert. Occupational and physical therapy staff were highly professional and thorough. The social worker helped explore financial assistance options. Chef Linda does an outstanding job; the care and staff are excellent. Care was excellent during a four-week stay. The facility would be highly recommended.
Some reviewers state that only a few staff members truly care about residents, while most cannot cover 24-hour shifts. A resident's mother reportedly never received a shower or bed bath during almost a month. The facility is described as not worth recommending, with staff often not listening to family input. Families report having to perform bed changes, feeding, bathing, and dressing because basic care is not being provided. Nurses are said to take a long time to provide basic care, and a resident's diaper reportedly remained unchanged for a long time with feces dried on him. Staff professionalism is questioned, with allegations of disrespect and rude behavior by supervisors. There are claims of unsanitary conditions and delays in care, including threats to file with the BBB. A patient was reportedly discharged with only two days' notice due to insurance issues. The facility is described as having a very low staffing-to-resident ratio, negatively impacting care.Columbia Crest evokes a wide range of impressions from those who encounter it. On one hand, several reviewers say the staff are very helpful and attentive, and they welcome the sense of new leadership in the building. They describe the facility as clean, easy to navigate, and complemented by good food. This positive, welcoming atmosphere is echoed by people who visit family members and feel that the environment is well-kept and comfortable, with particular praise for the overall practicality and pleasant dining.
Yet, beneath that promise lies a cloud of frustration about care and responsiveness. A number of reviewers express deep concern that only a small subset of staff truly care about residents, and that there simply aren't enough hands to meet needs around the clock. They recount real disappointments - no showers for a resident who has been there for weeks, and a general sense that staff do not listen to families or residents about basic needs. The tension between a clean, well-run building and lapses in daily care is a recurring theme, leaving families feeling unheard and wondering if their loved ones are receiving the attention they deserve.
Amid the mix of praise and alarm, some voices acknowledge the rollercoaster nature of managing long-term care. One reviewer, Lance Simons, frames the experience as a series of trials and life lessons, implying resilience and growth as part of the journey. This perspective sits alongside other accounts that emphasize gratitude for certain caregivers and the peace of mind that comes with seeing familiar faces in a tough moment, even as broader concerns about the level of care persist.
There are also personal anecdotes that offer a more hopeful counterpoint. A guest who was at the facility for a brief 30-minute visit notes the place looked clean and the staff were helpful and kind to both the visitor and their children. They express gratitude that their father had been placed there again and acknowledge the staff's genuine care for residents and visiting families. This kind of praise highlights moments when the facility succeeds in providing compassionate, attentive service, even if it is not universal.
Other reviewers repeatedly cite slow response times and inconsistent care as major sticking points. "Very slow response time" and "not listening" appear as recurring criticisms, with some expressing a willingness to accept less-than-ideal service only if there is ongoing improvement. There are even stark statements - people saying they wouldn't rate the facility at all or urging others not to place loved ones there - because they feel the basic standards of care, respect, and dignity are not being consistently upheld.
Despite the negatives, there are prompts of excellence that stand out. Several reviewers praise the rehabilitation and physical therapy unit, with nurses described as great, and one traveler noting that the team there is especially caring. A particular mention goes to the therapists who motivate younger clients and treat each patient as more than a number. A few individuals sing high praises for specific staff members and the overall approach of care when it works, including the dedication of licensed nurses, the attentiveness of social workers who help with finances, and a chef who designs individualized meals, such as a diabetic, salt-free diet.
However, management and policy concerns repeatedly surface, complicating the overall picture. Some reviews call for retraining of staff and criticize the organization for mismanaging appointments and discharging loved ones abruptly, sometimes with little notice or explanation. There is a sense that the "five-star" standard is not consistently met, with comments about a disconnect between what families expect and what is delivered, including disagreements about care practices and the handling of transitions, such as moves tied to insurance policies or program changes.
In the end, the experiences at Columbia Crest are not uniformly negative or uniformly positive. A few long-term residents or visitors recount a four-week stay characterized by excellent, attentive care, especially from certified nursing assistants, occupational and physical therapists, and social workers who helped with finances. They also praise the cleanliness of the environment, the professional approach of the medical team, and even the chef who helped tailor a diet plan. The same accounts name the care staff as a highlight and express a strong yearning for the same level of dedication across the facility. For every charge of neglect or dissatisfaction, there is a counterpoint of compassionate, capable care from particular nurses, therapists, and administrators.
Overall, Columbia Crest seems to sit at a crossroads. It has a solid, welcoming baseline - clean facilities, friendly staff, dedicated therapists, and attentive leadership in some areas - that many families appreciate, especially during recovery or long-term stays. But it also has persistent, serious concerns about staffing levels, consistency of daily care, timely attention to basic needs, and clear communication with residents and their families. The mix of experiences suggests that outcomes at this facility are heavily dependent on who is providing care, when, and under what circumstances, underscoring the importance of individual assessment and ongoing monitoring when considering placement.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Grant County (7 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Islamic servicesIslamic services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith as they age. These services can help seniors maintain a sense of purpose and belonging, which can contribute to their overall well-being and quality of life in senior living communities.Columbia Crest Care & Rehabilitation is an assisted living community located in Moses Lake, WA. Our facility offers a wide range of amenities to cater to the needs and preferences of our residents. We provide various activities on-site to keep our residents engaged and entertained. Additionally, we have bath tubs for those who enjoy relaxing baths and a beautician on-site to provide grooming services.
For individuals who seek spiritual guidance, we offer devotional services on-site, including Christian and Islamic services. Our indoor and outdoor common areas provide spaces for socializing and enjoying the fresh air. We also have private accommodations available for those who prefer more privacy or require respite or short-term stays.
We understand the importance of accessibility and convenience for our residents. That's why we have wheelchair-accessible showers and offer incontinence care services for those in need. Our dining options include providing meals as well as vegetarian options to accommodate different dietary preferences.
In terms of location, Columbia Crest is surrounded by various amenities that are easily accessible. There are seven cafes and 36 restaurants nearby for residents to explore different dining options. We also have eight parks nearby where individuals can enjoy outdoor activities or simply relax in nature.
Furthermore, we prioritize the health and well-being of our residents by ensuring that there are eight pharmacies, 15 physicians' offices, three hospitals, and 21 places of worship within close proximity to our community. Transportation options are also available nearby.
At Columbia Crest Care & Rehabilitation, we strive to provide a comfortable and enriching environment where our residents can feel at home while receiving the care they need.
This part of Moses Lake, Washington, offers a variety of amenities that would be beneficial for seniors looking for a comfortable and convenient living environment. With multiple places of worship nearby, including Faith Community Church and Emmanuel Baptist Church, residents can easily maintain their religious practices. The proximity to hospitals such as Samaritan Hospital ensures access to medical care when needed. Parks like McCosh Park and Neppel Park provide opportunities for outdoor recreation and relaxation. Additionally, there are several pharmacies and physicians in the area for easy access to healthcare services. Restaurants like Chico's Pizza Parlor and Denny's offer dining options close by, while cafes like Starbucks and Simply Devine provide spaces to socialize with friends. Transportation options, such as the Multimodal Transit Center and U-Haul Neighborhood Dealer, make it easy to get around the area. Overall, this part of Moses Lake is a welcoming community with all the necessary amenities for senior living.
At Columbia Crest Care & Rehabilitation, the costs for care reflect a higher standard of living compared to both Grant County and the broader state of Washington. The monthly fees for a semi-private room are set at $6,922, which significantly exceeds the county average of $4,536 and the state average of $4,267. Similarly, the cost for a private room at Columbia Crest is $7,122, again higher than Grant County's average of $4,411 and Washington's state-level average of $4,772. This pricing structure suggests that Columbia Crest may offer enhanced services or amenities that justify the premium over local and state competitors.
Columbia Crest Care & Rehabilitation for is located at 1100 E Nelson Rd, Moses Lake, WA 98837 in Grant County, Washington
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