Carrington Place of Rural Retreat
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514 N Main St, Rural Retreat, VA 24368
For more information about senior living options: (844) 490-3973
My father was a resident from 2015-2018 and received excellent care. Staff were loving and attentive to him. Mountain Laurel has amazing events for their residents and the community. Cindy always goes out of her way to make the residents comfortable by providing entertainment and games. The activities director pours her heart and soul into the residents there and always has unique and diverse activities planned. Wonderful caring people who care and help your loved ones. The staff at Mountain Laurel Rehab and Nursing are the best and treat residents like family. Great staff, great place to be, really nice building.
No one at the facility calls residents back, showing a lack of follow-up. The facility is unprofessional and its management seems to ignore follow-through. The place is dirty and staff are rarely around to assist or talk to residents. It is terribly understaffed, leading to poor care and low morale. There are claims of neglect, with residents left for hours in urine or feces and call bells unanswered. Families are advised not to place loved ones there due to risk of harm or death. Communication about care and billing is frequently poor or inconsistent.Carrington Place of Rural Retreat is best suited for families seeking an engaging, activity-forward environment where therapy and social programming anchor the resident experience, and where a clean, homey facility feel provides reassurance. This community tends to shine for residents who respond well to structured activities, strong therapeutic support, and a sense of community that comes from a small-town atmosphere. Families prioritizing meaningful daily programming, regular outings, and accessible staff tend to see the most value. It is less ideal for those who require unwavering, around-the-clock responsiveness, pristine operational reliability, and uniformly consistent communication, all of which can vary by shift or day.
Those who may want to consider alternatives are typically families needing rock-solid consistency in care and logistics. Multiple reviews flag periods of understaffing, delayed call-bell responses, and gaps in communication that can leave families anxious about timely updates or urgent needs. Billing transparency and accountability also surface as recurring concerns in a subset of experiences, suggesting that more rigorous administrative oversight would be essential for anyone who prioritizes flawless coordination and prompt issue resolution. In short, the strongest caveat is not the care philosophy but the reality of staffing levels and administrative follow-through.
The positive case for Carrington Place leans heavily on the human side of care. Residents and families frequently commend the activities program, noting a wide variety of events, memorable outings, and an activities director who clearly cares and drives engagement. The therapy team earns high marks for progress and encouragement, with therapists and CNAs described as attentive and approachable. Cleanliness and a pleasant, home-like ambiance help residents feel safe and comfortable, and several accounts highlight dependable contact from staff when changes occur. Food quality is mixed but many residents appreciate the options and the attention to individual preferences, which reinforces a sense of daily normalcy.
Simultaneously, the most persistent warnings center on staffing and operational consistency. Several reviews point to ongoing understaffing, with phrases that describe staff as overworked or spread thin. This dynamic translates into slower responses to call bells, potential delays in routine tasks like bathing or assistance, and variability in how well medical orders are followed on a given shift. Instances of miscommunication or delayed billing information have also appeared, along with occasional reports of rooms not being ready or alarm systems not responding as promptly as families would hope. A subset of reviews even characterizes the culture as neglectful or unsafe, underscoring a real risk that cannot be ignored when evaluating lived experience.
The key pro offsets the main cons when considering Carrington Place for the right resident. When staff are present and engaged, families report meaningful experiences: consistent therapy, reliable daily routines, and a level of personal attention that fosters trust and warmth. The small-town setting and the emphasis on activities create social momentum, helping residents stay connected and motivated. Cleanliness and a welcoming environment buffer some concerns about staffing, offering a tangible baseline of safety and dignity. In these moments, families feel informed and involved, with staff members who go the extra mile to explain progress and coordinate care, which can make up for less-than-ideal days.
For families weighing the decision, practical checks during a visit matter most. Assess shift-by-shift responsiveness, ask to meet the administrator or director for candid feedback about staffing stability, and request transparent examples of how doctor orders and medications are managed in real time. Inquire about billing practices, itemized statements, and how changes are communicated to families. Observe the activities calendar firsthand, and speak with residents about daily satisfaction with meals, social events, and therapy. If a resident thrives on structured programming, enjoys therapy-driven recovery, and can tolerate occasional administrative gaps with clear escalation paths, Carrington Place offers a compelling, practical option. If not, alternatives with stronger guarantees around staffing consistency and immediate responsiveness deserve serious consideration.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.Carrington Place of Rural Retreat in Rural Retreat, VA is an assisted living community designed to provide a comfortable and supportive environment for its residents. With a range of amenities and care services, Carrington Place aims to enhance the overall well-being and quality of life for its residents.
The community offers a variety of amenities to ensure that residents can enjoy their time while at Carrington Place. There is a beautician on-site, allowing residents to have their hair styled and pampered without having to leave the premises. Indoor common areas provide spaces for socializing, relaxation, and engaging in activities with other residents. Outdoor common areas offer opportunities to enjoy fresh air, take walks, or simply appreciate the surrounding natural beauty. Additionally, Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected with loved ones and engage in online activities.
In terms of care services, Carrington Place offers specialized assistance for residents with incontinence care needs. The highly trained staff understands the challenges associated with this condition and provides compassionate support to ensure each resident's comfort and dignity.
Location-wise, Carrington Place benefits from its proximity to various amenities in the surrounding area. There are cafes nearby where residents can grab a cup of coffee or indulge in delicious treats. Pharmacies are also conveniently located nearby for easy access to medications and healthcare supplies. Having physicians in close proximity ensures that medical needs can be promptly addressed when necessary. Residents can also enjoy dining out at one of the nearby restaurants or visit places of worship within the community.
Overall, Carrington Place of Rural Retreat offers a warm and welcoming environment with diverse amenities and personalized care services tailored to meet individual needs. It strives to create a comfortable and supportive living experience where residents can thrive both physically and emotionally while enjoying nearby conveniences and maintaining connections with their local community.
This part of Rural Retreat, Virginia, offers a range of amenities and services that could cater to the needs of seniors looking for a peaceful and convenient living environment. With pharmacies like Dickenson Drug Co and Health Mart Pharmacy nearby, accessing medication and healthcare essentials is easily accessible. Places of worship such as Rural Retreat United Methodist Church and Rural Retreat Baptist Church provide spiritual support and community engagement opportunities. Nearby physicians like Ava Stanczak DO offer medical care close to home, while cafes like The Dutch Pantry provide a cozy spot for socializing. Restaurants like McDonald's and CJ's Pizza offer dining options for those looking to enjoy a meal out. Parks such as Ager Park and Mount Rogers National Recreation Area offer green spaces for leisurely walks or picnics, while theaters like Park Place Drive In provide entertainment options. Additionally, convenient transportation options like the bus station make getting around the area easy. Overall, this part of Rural Retreat offers a mix of essential services, recreational options, and community resources that could make it a desirable location for seniors looking to enjoy their retirement years in a welcoming environment.
Carrington Place of Rural Retreat is located at 514 N Main St, Rural Retreat, VA 24368 in Wythe County, Virginia
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