Wythe Cnty Community Hospital

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Wythe Cnty Community Hospital

600 West Ridge Road, Wytheville, VA 24382

For more information about senior living options: (844) 490-3973

4.1 from 100 reviews
5 stars
75
4 stars
2
3 stars
1
2 stars
2
1 stars
20

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    Overall Review of Wythe Cnty Community Hospital

    Pros

    • pro The ER doctor and staff worked hard to help patients feel better.
    • pro The care during the short hospital stay was awesome.
    • pro Doctors and nurses cared for patients with knowledge and compassion.
    • pro The surgical team, along with registration and floor staff, provided comforting care that made patients feel in good hands.
    • pro The emergency department care was professional, and the staff were friendly and responsive to concerns.
    • pro X-ray and imaging staff were knowledgeable and answered questions promptly.
    • pro The MRI team fit urgent needs into their schedule; service was outstanding.
    • pro Danny Wilson was extremely helpful in securing orders and keeping nerves calm.
    • pro The ED care was fabulous, and the hospital's rural community care was highly appreciated.
    • pro The ER staff were excellent and provided exceptional care.
    • pro Dr Mathena and his nurse Ellen were among the best ER providers.
    • pro The Mamo & Bone Scan staff were professional, caring, understanding, and friendly.
    • pro Dr Jones and the surgical team were amazing.

    Cons

    • pro A reviewer described the ER as filthy with dirty floors and baseboards and criticized understaffing and indifferent staff.
    • pro A reviewer warned others not to go there due to bed bugs.
    • pro A reviewer called the labor and delivery experience the worst ever, alleging gaslighting and dismissive remarks about pain.
    • pro A reviewer claimed nurses gossiped about their child's circumcision and that the medical record failed to document complications, suggesting negligence.
    • pro A reviewer alleged medical incompetence and said the hospital prioritized insurance money over patient care.
    • pro A reviewer stated the hospital should be shut down and would not recommend it to anyone.
    • pro A reviewer described the circumcision performed by Dr Fox as negligent and said a pediatric urologist would need to assess repair.
    • pro A reviewer said they would not trust the hospital, stating they wouldn't give it even one star and would choose other facilities.

    Review

    This hospital comes through in the stories as a place of real emotion and mixed outcomes, where moments of heartfelt care sit alongside unsettling gaps in communication, process, and experience. Across the board, many reviewers describe ER doctors and staff who worked hard, showing knowledge and compassion during frightening or stressful moments. Several patients recount feeling comforted and confident in the surgical team, nurses, and hospital personnel, praising clear signs of expertise and genuine concern that made challenging situations feel more manageable. The care in the ED is repeatedly framed as professional and attentive, with several names standing out for their dedication - Dr. Jones and the surgical team, other clinicians, and the nurses who carried a steady, reassuring presence.

    Yet the hospital's reputation is not one-note. There are important, pointed criticisms that recurred across multiple accounts. A number of patients raised concerns about diagnostic follow-through and the management of wounds and tests after ultrasounds were canceled or delayed. In one family's experience, wounds were left unbandaged and had to be sent to wound care to be dressed, only to encounter a center that was closed. The result was a long drive - about 30 miles - while dealing with a draining and unmanaged leg, with the person left waiting for explanations rather than solutions. The frustration at the mix of urgency and miscommunication cuts through several reviews, suggesting a need for more reliable scheduling and prompt wound care coordination.

    On the surgical side, there is a strong wave of praise for Dr. Jones and the surgical team - Tabathia, Christina, and Lauren - along with gratitude toward registration and the floor nurse who helped create a sense of safety and confidence for the patient during a high-stakes experience. These accounts emphasize compassionate communication, feeling cared for, and a sense that the care team had their patients' best interests at heart. The warmth in these narratives contrasts sharply with other, more troubling reports about specific procedures or interactions with staff, highlighting how individualized experiences can be within the same institution.

    A particularly troubling line of reviews centers on a circumcision performed by Dr Elizabeth Fox, where a patient describes a complication that was not clearly explained at the time. The skin was adhered, and the doctor reportedly had to notch it, but the family says there was little opportunity to ask questions before the doctor left the room. They later found the medical record did not clearly state complications, and they learned from nurses that some staff were unfamiliar with Dr. Fox's scope of practice. The family characterizes the incident as negligent and has pursued additional evaluation with a pediatric urologist. This is a stark counterpoint to the otherwise reassuring stories about the hospital, underscoring how critical clear communication and accurate documentation are after delicate procedures.

    The ED experience is a tapestry of light and shadow. Some families praised the professional, responsive care, noting how X-ray technicians answered questions and how discharge planning included prescriptions, walking aids, and referrals when needed. Others voiced visceral disappointment - phrases like "the worst experience," reports of staff gossip, under-staffing, and care that felt indifferent or unprofessional. There are also mentions of hospitals in the same system with more favorable reputations, and a sense that the patient experience can hinge on the specific shift, the person at the desk, or the mood of the day. In one breath, the hospital is described as a place where care was fabulous and staff made patients feel seen; in another, a stark warning to avoid the facility for certain needs, such as labor and delivery.

    Still other entries highlight the hospital's capacity for timely, impressive service in non-emergency settings. A patient recounts an urgent MRI fit in during a lunch break by a responsive MRI team - praising the efficiency and commitment. Danny Wilson, an admissions clerk, is singled out for going above and beyond to secure missing orders and calm everyone's nerves during a tense check-in. The rapid care experience is celebrated by families who felt their son's care proceeded smoothly - from taking labs and getting X-rays to having results relayed to rapid care so treatment could begin the same day. In these moments, the hospital's strengths - efficient coordination, attentive staff, and the ability to deliver necessary diagnostics - shine brightly.

    There are also deeply personal, emotional narratives about labor, pregnancy, and birth that color the hospital's reputation in complex ways. One reviewer recounts a difficult late-night experience in labor where the staff's communication and bedside manner left them feeling dismissed and mismanaged, leading them to seek care elsewhere after a painful, unsettling night. Conversely, other patients describe newborn experiences with care that was calm, supportive, and reassuring, including positive notes about pain management, food, Wi-Fi, and room amenities that helped families feel comfortable during hospital stays. The contrast among these experiences suggests that patient satisfaction can be highly sensitive to timing, staff availability, and the specifics of a given encounter.

    In the end, the collection of impressions presents a hospital that can be a lifeline and a source of pride for many families, thanks to dedicated clinicians, thoughtful nurses, and moments of standout professionalism. At the same time, the stories point to real concerns: gaps in wound care coordination, results chasing, and communication lapses that can leave patients feeling unheard or uncertain. Some patients even question the overall safety or culture in certain departments, asking for sharper accountability and more consistent, respectful interactions with patients and their families. The hospital emerges as a place of exceptional care in many hands and a place needing attention in others - an institution with evident strengths to celebrate and real opportunities to improve for the people it serves every day.

    Features

    Housing

    • 8 resident community capacity 8 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wythe County Community Hospital in Wytheville, VA offers a comprehensive and comfortable assisted living community for seniors. Our community provides a range of amenities and care services to ensure the well-being and convenience of our residents.

    Our fully furnished apartments are thoughtfully designed and offer all the comforts of home. Residents can enjoy their own space while also having access to a variety of communal areas such as a dining room, outdoor spaces, and a beautiful garden. Housekeeping services are provided to maintain a clean and tidy living environment.

    We understand that transitioning to assisted living can be challenging, which is why we offer move-in coordination services. Our staff is dedicated to making the move as smooth as possible for our residents.

    To stay connected with family and friends or simply stay updated with the outside world, we provide telephone services and Wi-Fi/high-speed internet access throughout the community.

    In terms of care services, our trained staff is available to assist residents with activities of daily living including bathing, dressing, transfers, and more. We also provide specialized care for those with diabetes, ensuring they follow their specific dietary requirements. Meal preparation and service are offered to all residents along with medication management.

    We understand that each resident may have unique dietary restrictions, which is why we accommodate special dietary needs. Whether it's due to allergies, medical conditions, or personal preferences, our dining options cater to everyone's specific requirements.

    Keeping our residents engaged and fulfilled is an important aspect of life at our assisted living community. We offer scheduled daily activities that promote social interaction, physical fitness, intellectual stimulation, and emotional well-being.

    Located in Wytheville, VA, our community benefits from its proximity to various amenities. There are several cafes nearby for residents to enjoy casual meals or meet up with friends. Parks provide opportunities for leisurely walks or outdoor activities. Pharmacies are easily accessible for medication needs while physicians are conveniently located nearby for regular check-ups or medical emergencies. Additionally, residents have a wide selection of restaurants and places of worship in the vicinity.

    At Wythe County Community Hospital, we strive to provide a comfortable, caring, and vibrant assisted living community for seniors.

    Nearby Places of Interest

    Physicians

    • Wythe-Bland Pediatrics (0.1 miles)
    • Wythe Physician Practices - Gastroenterology (0.1 miles)
    • Crossroads Treatment Centers (0.1 miles)
    • Lockhart, Estes Dr - Mount Rodgers Mental Health (0.1 miles)
    • Ridgeview Orthopaedics and Sports Medicine (0.1 miles)
    • Women's Outpatient Imaging Center (0.1 miles)
    • Wythe Medical Associates (0.2 miles)

    Pharmacies

    • Walmart Pharmacy (0.2 miles)
    • Horizon Healthcare Management (0.9 miles)
    • Southern Pharmacy (0.9 miles)
    • Walgreens (1 miles)
    • Dickenson Drug Co (10.4 miles)
    • Health Mart Pharmacy (10.7 miles)
    • Bland County Pharmacy (15.6 miles)

    Restaurants

    • Subway (0.2 miles)
    • McDonald's (0.2 miles)
    • Wendy's (0.3 miles)
    • China Wok Restaurant (0.3 miles)
    • Bojangles' Famous Chicken 'n Biscuits (0.4 miles)
    • CJ’s Pizza (0.7 miles)
    • Hickory House BBQ (0.8 miles)

    Cafes

    • Starbucks (0.3 miles)
    • The Dutch Pantry (10.8 miles)

    Places of Worship

    • Abingdon Presbytery (0.6 miles)
    • Mt Pleasant United Methodist PA (0.7 miles)
    • United Methodist Church Wytheville District (0.8 miles)
    • Bethlehem Baptist Church (0.9 miles)
    • Southern Baptist Convention (0.9 miles)
    • Saint Mary The Mother of God Catholic Church (0.9 miles)
    • Crossroads Church of Christ (0.9 miles)

    Parks

    • Withers Park Walking Trail (0.6 miles)
    • Wythe County Parks and Recreation (1 miles)
    • Withers Park (1.1 miles)
    • Ager Park (1.4 miles)
    • Shot Tower at New River Trail State Park (13.8 miles)
    • New River Trail State Park At Fries Junction (15.5 miles)
    • Jefferson Park (18.6 miles)

    Transportation

    • Nature's Recreation Taxidermy (13.5 miles)

    Hospitals

    • Pulaski Community Hospital (18.7 miles)

    Frequently Asked Questions

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