Heritage Hall Tazewell
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282 Ben Bolt Avenue, Tazewell, VA 24651
For more information about senior living options: (844) 490-3973
The care provided by the staff at Heritage Hall exceeded expectations during a difficult time for the family. The attention to detail and consideration for the family's feelings were commendable. Heritage Hall's staff demonstrated dedication by making efforts to support both residents and their families, especially during challenging circumstances like COVID. The individual felt confident in recommending Heritage Hall due to their positive experiences with the attentive and helpful staff. A previous resident had a positive experience at Heritage Hall, highlighting the compassionate care received during their battle with cancer.
The administration at the facility was described as the worst the reviewer has encountered in years, leading to feelings of disappointment and neglect. The care received by the loved one was considered subpar compared to previous experiences, highlighting a lack of adequate support. Communication from staff was lacking from the beginning of the stay, which is crucial for effective care coordination. The reviewer felt their loved one was neglected during a 20-day absence, resulting in a decline in health and ultimately death. Despite a few exceptional employees, most staff members were perceived as failing to meet expectations regarding care and attention to detail.The experiences shared by family members regarding their loved ones’ stays in nursing facilities highlight the stark contrasts that can exist within healthcare environments, particularly in rehabilitation settings. In this discussion, two very different narratives emerge, painting a complex picture of the care provided at Heritage Hall, which serves both as a sanctuary for some and a source of significant distress for others.
One reviewer shares an agonizing account of their loved one’s decline during a period when they were unable to visit. The individual had undergone knee replacement surgery and was temporarily placed in rehabilitation at Heritage Hall with hopes for recovery. Unfortunately, during a critical 20-day absence from visitation, the reviewer observed that their loved one was neglected, leading to deterioration in health that ultimately resulted in his premature death at the age of 57. The reviewer expressed profound disappointment with the administration and staff, noting a lack of communication and coordination throughout the stay. They emphasized how vital it is for families to remain involved and informed about their loved one’s care process—a factor that seems to have been significantly lacking at Heritage Hall.
In contrast to this deeply troubling experience, another family member offered heartfelt praise for the quality of care provided by Heritage Hall during a tragic time involving their husband’s final weeks. Their account highlights not only the excellent attention given by staff but also emphasizes how empathetic and supportive they were towards family members navigating grief and uncertainty. Despite the challenges posed by the COVID-19 pandemic, this reviewer noted that Heritage Hall personnel went above and beyond to make everything easier during an exceptionally difficult time. This testimony showcases an effective model of compassionate care—one where emotional support is integral alongside physical health management.
A third perspective comes from an individual who actively chose Heritage Hall for their uncle’s rehabilitation following hip surgery. Having previous positive experiences with both staff and medical providers there—stemming from caring for an ill grandparent—the reviewer held high expectations based on past interactions. They appreciated the nurturing environment established by caregivers who are dedicated not only to patient recovery but also attentive to familial needs during such transitions. This reviewer recognizes that while medical conditions like hip issues or cancer are undeniably challenging, having access to professional help within a structured environment aids immensely in recovery processes.
Collectively, these reviews underscore some crucial themes surrounding elder care facilities: communication between families and providers is paramount; attention to detail directly influences patient well-being; and emotional support structures play significant roles alongside physical rehabilitation efforts. The divergent experiences shared reveal how individualized care can make all the difference—not just for patients but also for family members grappling with feelings of loss or concern.
Ultimately, these accounts serve as important reminders of both potential pitfalls within healthcare environments as well as instances where exemplary service can transform difficult situations into supportive experiences that ease life’s burdens—especially when facing end-of-life issues or critical recovery periods after surgery. Such insights help inform prospective patients and their families when considering options for short-term rehabilitation facilities while also highlighting areas needing improvement within caregiving practices across various institutions.
Addressing both commendations and criticisms found within these narratives offers opportunities for learning: understanding what has worked well might inspire other establishments to emulate successful strategies; recognizing deficiencies provides essential guidance on areas ripe for reform or enhancement in patient-care dynamics moving forward.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Hall Tazewell is an assisted living community located in the charming town of Tazewell, Virginia. Our community provides a comfortable and home-like environment for seniors who require assistance with daily activities but want to maintain their independence.
We offer a wide range of amenities to ensure that our residents live a fulfilling and vibrant lifestyle. Our on-site beauty salon ensures that residents can always look and feel their best. They can also enjoy watching their favorite shows with cable or satellite TV in the privacy of their own fully furnished apartment.
Transportation is made easy with our community-operated transportation services, which include both non-medical transport arrangements and transportation to doctors' appointments. We also provide move-in coordination assistance for a seamless transition into our community.
Our dining options are designed to meet special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals in our restaurant-style dining room. For relaxation and socialization, we offer a small library, gaming room, and outdoor space where residents can enjoy nature. Our wellness center includes a fitness room to promote physical well-being.
Care services are available round-the-clock, including 24-hour call systems and supervision for peace of mind. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Residents can rely on us for medication management and healthy meal preparation catering to specific dietary needs.
At Heritage Hall Tazewell, we understand the importance of staying engaged and active. That's why we offer concierge services to help plan day trips and resident-run activities that cater to various interests. Scheduled daily activities keep residents entertained while fitness programs focus on maintaining physical health.
Our location boasts convenience with nearby amenities such as six pharmacies, two physicians' offices, 15 restaurants, three transportation options, 18 places of worship, and one hospital within close proximity.
Experience the comfort and care at Heritage Hall Tazewell - a place where seniors can thrive and enjoy the best years of their lives in a supportive community.
Heritage Hall Tazewell is located at 282 Ben Bolt Avenue, Tazewell, VA 24651 in Tazewell County, Virginia
Heritage Hall Tazewell on seniors.fyi includes 7 photos including images showing landscaping, interior, nature, bedroom, building, outdoor, garden, pathway, and more.
Tazewell Community Hospital
Tazewell, VA
Excellent proximity to pharmacies, physicians, restaurants, transportation, places of worship, and an additional nearby hospital.
Mother of Christ Julinoel,
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Proximity to healthcare, pharmacies, dining options, and places of worship.
Dogwood Crossing Senior Living And Memory Care
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Well-kept, homey environment with friendly staff and quality meals.
Occasional short-staffing and communication gaps.
Dogwood Crossing Senior Living
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Caring administrator and staff with reliable meals and medication support.
Occasional delays in medication administration and inconsistent attention to individual needs.
Commonwealth Senior Living at Cedar Bluff
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Caring staff and clean, well-lit environment with engaging activities.
Reported staffing/supervision and medication safety concerns.
Westwood Center
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Attentive, caring staff in a clean facility with on-site amenities.
Mixed reviews include delays, possible understaffing, and safety concerns.
Valley Health Care Center
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Positive rehab outcomes and engaging activities noted by some families.
Understaffing concerns, cleanliness issues, and communication gaps reported in some reviews.
Carrington Place at Wytheville
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Compassionate staff and effective medical care; well-maintained facility.
Loss or damage of personal belongings, understaffing concerns, and hidden or unexpected fees.
The Havens at Princeton
Princeton, WV
Caring staff in a clean, home-like setting with engaging activities.
Meal quality/portion size; medication management concerns and staff turnover affecting continuity.
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Interior
Building
Bedroom
Dining
Landscaping
Outdoor
Hallway
