Overall Review of Tazewell Community Hospital
common
14 reviews mention this
Staff kindness stands out
Residents and families repeatedly describe staff as professional, kind, and accommodating.
A common thread in the reviews is how residents and visitors felt treated by the people on-site, from admissions through discharge. Multiple reviewers mention being seen promptly, getting help right away, and receiving explanations and care that made a stressful situation feel more manageable. Even in more mixed reviews, the overall tone toward many staff members is still usually described as helpful and respectful.
caveat
5 reviews mention this
Long waits show up often
Several reviewers report extended ER waits before care or updates.
While some visits describe quick testing and monitoring, other reviewers describe waiting for hours without meaningful follow-up. There are accounts of long stretches on ER stretchers, delayed test results, and days where staff were not checking in as expected. At least one reviewer also describes leaving after a long time in the waiting room.
caveat
3 reviews mention this
Communication and clarity can slip
Some reviews say information was unclear or delayed during care.
A few reviewers describe situations where test results or care decisions were not explained clearly, or where they felt they had to push for specifics. One account mentions contradictory information and difficulty getting understandable answers, while another describes learning key details only after repeatedly asking. A separate review also flags a lack of timely updates and clear explanations.
common
5 reviews mention this
Testing and monitoring are frequent
Many ER reviews mention prompt diagnostics and monitoring.
Several reviewers describe getting the kind of checks you would expect in an ERāsuch as CT scans, x-rays, bloodwork, and monitoringāeither to rule out serious conditions or to confirm what was going on. Some accounts emphasize being quickly brought back and hooked up to machines, while others focus on getting imaging and related tests completed without much hassle. Even when reviews are otherwise negative, they still frequently reference that testing was performed.
common
3 reviews mention this
Admissions for serious cases
Some reviewers describe being admitted for serious conditions or treatments.
A few reviews specifically call out inpatient or extended-stay care after ER evaluation. One reviewer describes admission for COVID pneumonia for several days, and another mentions being admitted after an ER visit for IV antibiotics related to a dog bite. Another review also notes that once admitted, staff and clinicians were helpful and caring, with families feeling informed about what was happening.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.